Just 44% of 999 calls in North Yorkshire are being answered on time, according to figures in a new report.

The report by the North Yorkshire Police, Fire and Crime Commissioner's office said the national target is for 90% of 999 calls to be answered in under 10 seconds.

But between November 2021 and November 2022, only 44% were answered within this time in the county.

The document also revealed that between February and December 2022, the average non-emergency 101 call answer time ranged from 4 minutes and 3 seconds to 10 minutes and 17 seconds. Unlike for 999 calls, nationally there is no imposed target for answering 101 calls.

Police, fire and crime commissioner Zoe Metcalfe has described the figures as "unacceptable".

Her office has awarded the force control room  a £1.8 million a year to improve the times.

The report, which will be debated by North Yorkshire County Council's police, fire and crime panel on February 6, said:

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The report also said the commissioner "wants the force to explore how they could deliver a long-term programme of public education and awareness about when to contact the police, and the most appropriate method for doing so".

North Yorkshire Police usually receives over 10,000 emergency 999 calls a month.