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10

Feb 2023

Last Updated: 10/02/2023
Community
Community

Free Saturday parking to return in Harrogate after 'technical error'

by Vicky Carr

| 10 Feb, 2023
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Changes will be implemented at Victoria Car Park in Harrogate.

A "technical error" that left drivers unable to take advantage of planned free parking has been corrected for the coming weekend.

Harrogate BID had organised the offer to run in the Victoria Car Park, from 10am to 6pm, every Saturday until February 18.

However, shoppers who had parked after 10am last Saturday were shocked to find they had to pay for their parking on departure.

Harrogate BID has apologised for the error and said it has offered refunds to people who were charged.

BID manager Matthew Chapman added:

“We would like to apologise to those who came into town last Saturday to take advantage of BID-funded free parking in Victoria Car Park and were asked to pay.
“This was an oversight by our Harrogate Borough colleagues who had not set the payment metres for a new month, and we have offered refunds to those who inadvertently had to pay.
“I’d like to reassure those coming into Harrogate either this Saturday and the following Saturday, February 11 and February 18, that they can park for free between 10am and 6pm in Victoria Car Park.”


One resident, who asked not to be named, said signage for the free parking had been in place when she arrived around 10.30am on Saturday.

However, by the time she left at 2pm, the signage had been removed.

She said a parking attendant told her the offer had been "pulled", and she saw several "angry" people complaining.

A spokesperson for Harrogate Borough Council said:

"Unfortunately, due to a technical error, free parking wasn’t available in Victoria car park in Harrogate on Saturday, February 4 as planned.
"We can confirm free parking will be available at Victoria car park on the next two Saturdays, thanks to Harrogate BID.”






Read more:



  • Harrogate offers free Saturday parking to boost sales post Christmas

  • New chair to take the reins at Harrogate BID