Harrogate Business Improvement District and North Yorkshire Council have both declined to say why a free parking promotion was cancelled.
Motorists arrived at the council-owned multi-storey Victoria Car Park in Harrogate on February 10 expecting to take advantage of the free parking offer.
Harrogate BID said the offer would apply every Saturday from January 6 to February 10 to increase town centre footfall during a quiet period for businesses.
But drivers arrived at the multi-storey to be greeted by a sign, which wasn’t attributed to anyone, saying:
“The free parking that was scheduled for today has now been cancelled. The promotion was issued by Harrogate BID.”
Shoppers took to social media to vent their frustration and question why there hadn’t been any explanation.
Matthew Chapman promoting the free parking.
Immediately afterwards, BID manager Matthew Chapman said it was investigating. But neither it nor the council has provided any further details.
The BID did not respond when approached by the Stray Ferret.
A council spokesperson said:
“The officers and Matthew Champman have decided not to comment.
“I understand motorists who parked there deserve an explanation but I believe they were refunded by the BID and the matter has been resolved.”
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