The quick-thinking of a member of staff prevented major flooding at the headquarters of a Harrogate mental health charity.
Wellspring Therapy & Training provides affordable short and long-term private counselling for the Harrogate and district community.
During Monday night’s downpour that flooded about 30 homes in Knaresborough, Wellspring employee Elaine Wright decided it would be wise to check on the building at 78 High Street, Starbeck.
She and her husband Ian discovered water had got into the Garden Room and the downstairs basement area, causing extensive damage.
They were then able to alert others and act to prevent more severe damage.
Nick Garrett, Wellspring’s interim chief executive, said:
“Thanks to the foresight, heroics and commitment of Elaine, a major disaster has been averted. Had she not checked, it is likely the flood damage could have affected the whole building. That would have severely comprised all our counselling sessions, with devastating results.
“As it is, we will be able to carry on as normal, although some training sessions which are normally held in the basement will have to be relocated.
“Thankfully a water pump helped to contain the damage, but if it continues to rain heavily, we are vulnerable to further flooding. We are now busy drying out the whole affected area, assessing the damage, working out short-term prevention measures and sourcing new locations for bookings in the Garden Room and basement.
“She found it flooded and immediately rang me and Paul Tinsley, our operations manager. She then, together with her husband Ian and Paul, spent hours cleaning up all the flood damage. I can’t thank them all enough.”
Wellspring, which currently counsels 170 people, offers affordable counselling that is not widely available on the NHS.
Ms Wright added:
“As soon as I saw the rain, I said to my husband we need to get round to Wellspring double quick. The flood damage was awful, but we managed to stop it getting worse. I’m so glad we can stay open.”
Wellspring flood damage
Wellspring’s counselling sessions are unaffected, but the Garden Room and the downstairs basement area are expected to be out of action for months.
A charity spokesperson said the estimated cost of the repairs is £6,500.
Read more:
- ‘Our home is ruined’: residents face up to aftermath of Knaresborough floods
- Community diagnostic centre opens at Ripon hospital
- Harrogate pub to expand accommodation
