Staff have made allegations of bullying, harassment and undermining at Harrogate Borough Council.

As part of an ongoing review into pay at the authority, some staff responded to a survey with claims that their bosses “work together to threaten” and “get what they want” from more junior colleagues.

One member of staff said in a report that the council “bullies and harasses its staff regularly,” adding:

Reacting to the allegations, David Houlgate, secretary of the trade union Unison Harrogate, which represents council workers, said the claims were “not a surprise”. But he added he did not believe there was a “culture” of bullying at the authority:

A spokesperson for the council said there had been two complaints of inappropriate behaviour and one grievance regarding bullying and harassment raised in 2021. These are currently under investigation.

In 2020, one grievance was raised regarding bullying and harassment with no further action taken at either stages one or two of the grievance procedure.

And in 2019, one complaint of bullying and harassment was investigated and an appropriate level of warning issued.

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As well as the bullying and harassment allegations, and complaints over pay, several staff also responded to the survey with positive comments about working at the council.

Positive comments from the survey

• "The fact that the council offers a free mental health service is a great benefit to the whole council."

• "I really have no intention to leave at the moment because I enjoy my job. It offers challenge, variety, flexibility etc."


• "The council is a great place to work, however the pay is not competitive with other local authorities."

• "I have really enjoyed working for Harrogate Borough Council and have been able to progress and work flexibly."

Negative comments from the survey

• "Harrogate Borough Council bullies and harasses its staff regularly. HR and managers, including directors work together to threaten, undermine and bully the staff to get what they want. I have been on the receiving end of this, the lies, being made to feel incompetent, being bullied and harassed on returning to work."

• "Employees over 50 aren’t valued. I have heard more than one manager say that employees over 50 are ‘a threat to the organisation’."


• "I feel Harrogate Borough Council is lagging behind other authorities in its pay levels and it impacts on our ability to recruit and keep good staff."


• "The council acts as though they care but it is clear they do not and also they do not have staff trained to offer support when it is requested hence my response to the council not caring about health and wellbeing – it is all lip service and rather patronising when we have real work to do and deadlines."


• "Some managers do not care about feelings or wellbeing which makes a complete mockery of the council.

• "There is very little in the way of career progression at Harrogate Borough Council – it is very much ‘dead men’s shoes’."