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20
Jul 2021
All Northern train station ticket machines, including at Harrogate and Knaresborough stations, are down after being subject to a suspected ransomware cyber-attack.
A ransomware attack occurs when malicious software is used to block access to a system until a ransom sum of money is paid.
The rail operator said no customer or payment data had been compromised and that customers could still buy tickets online.
There is no timescale for when the machines may be working again but Northern said it would try to fix the problem "as soon as possible".
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