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13
Jun 2022
Sainsbury's supermarket on Harrogate's Wetherby Road looks set to remove eight manned checkouts to make way for more self-service tills.
Over the past decade, self-service tills have become increasingly the norm for shoppers.
A survey published by The Grocer last year found that manned checkouts were still the most popular choice for both men (42%) and women (39%), but 31% of shoppers now prefer to pay using self-service.
The Stray Ferret understands from a source at the Wetherby Road store, which is the largest supermarket in Harrogate, that it plans to replace eight manned tills with self-service checkouts later this summer.
A Sainsbury’s spokesperson confirmed it plans to introduce more self-service checkouts, which it said would meet customer demand for the service.
She said:
The spokesperson added that no jobs will be lost in the Harrogate store but staff that did work on the checkouts will be working "in a slightly different way".
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