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13
Jun 2022
Harrogate Sainsbury's set to replace some manned tills for self-service
Sainsbury's supermarket on Harrogate's Wetherby Road looks set to remove eight manned checkouts to make way for more self-service tills.
Over the past decade, self-service tills have become increasingly the norm for shoppers.
A survey published by The Grocer last year found that manned checkouts were still the most popular choice for both men (42%) and women (39%), but 31% of shoppers now prefer to pay using self-service.
The Stray Ferret understands from a source at the Wetherby Road store, which is the largest supermarket in Harrogate, that it plans to replace eight manned tills with self-service checkouts later this summer.
A Sainsbury’s spokesperson confirmed it plans to introduce more self-service checkouts, which it said would meet customer demand for the service.
She said:
The spokesperson added that no jobs will be lost in the Harrogate store but staff that did work on the checkouts will be working "in a slightly different way".
Read more:
- ‘We just want to make a living’: Harrogate cabbies hit out at new rules
- Oliver Bonas to open in Harrogate in September
Self-service checkouts are now ubiquitous in every major supermarket but they are not always popular, particular with older shoppers who like to have a chat with the person serving them.
This year a pensioner in London called Pat McCarthy launched a petition against Tesco, which is also replacing manned tills with self-service checkouts.
At the time of publication, it's been signed by over 170,000 people.
Ms McCarthy, 69, wrote:
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