A number of cafés in Harrogate have come up with different ways to take customer details as part of the track and trace system.
The track and trace system involves making a record of staff and customer details so they can be contacted if they have come into contact with someone who tests positive for the virus.
Restaurants, bars and cafés have been advised by the government to collect details of those customers who dine in. Customers can choose whether to give their information but are encouraged to do so to help track the spread.
Outside LMDC Espresso Bar on John Street.
Read more:
- What to expect as pubs and restaurants reopen
- A number of pubs across the district will not be opening this weekend
LMDC Espresso Bar on John Street in Harrogate will take the name and contact number of one member of each party as they order and the details will be kept for 21 days, then destroyed.
Similarly, Slingsby’s on Tower Street will be taking the details of everyone who sits in the café. Andrew Ford, the owner of Slingsby’s told The Stray Ferret that it will be difficult because he can’t make people do it. He said:
“We will put books and pencils on every table and every guest will be asked to put their name, contact number and the date they were in. Every day I will take them off and file them. Pens will be wiped with sanitiser after every use.”
Slingsby’s are getting ready to reopen table service tomorrow.
However Phil and Helen Dolby, owners of Bean and Bud on Commercial Street argue that most of their customers don’t stay for more than 15 minutes. They said:
“I think out of respect for the customers it is a dilemma and it is the one think we haven’t settled on.”
