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May

Last Updated: 10/05/2024

Community

Knaresborough pulls together to help flood victims

by Flora Grafton

| 10 May, 2024

Dozens of homes in Knaresborough were flooded in the space of minutes on Monday night when there was an unexpected downpour.

In the days since then, the town has been rallying round to help those affected.

The Stray Ferret covered the immediate aftermath of the storm. But in the days since, charities, volunteers and councils have been working together to help people find accommodation and provide other practical support.

A community hub has been established at Chain Lane Community Centre where all those involved in the effort, including Knaresborough Town Council and North Yorkshire Council, are helping.

We visited this morning to find out more.

Sue Vasey, chief executive of the community centre, said people can receive financial and emotional support, insurance advice and guidance on the damage to their homes, as well as the opportunity to speak about alternative accommodation.

Ms Vasey said:

“We’re encouraging people to come forward.

“Our support is tailored to the needs of the individual. We can help with accommodation if people don’t have somewhere fit to live, and if an issue arises that we can’t directly help with we have people and the resources that can.

“Don’t suffer in silence. This was a freak event and our kettle is always on.”

Ms Vasey said 48 households have so far come forward seeking support after their homes were damaged by the flood, but she feels there are people still struggling alone.

She also praised the town and those involved in the recovery process for “stepping up”:

“I feel really proud of how Knaresborough has stepped up – everyone is really rallying together.

“We have 20 volunteers, local groups like the Lions and the Rotary Club are helping and local funders have also come forward to support people.”

Ms Vasey said the hub has also been assisted by North Yorkshire Council’s major incident response unit, adding it had been “absolutely amazing”.

After the flooding, questions were raised about the condition of the drainage systems in Knaresborough, with some people pointing the finger at the council.

When asked if she shared these concerns, Ms Vasey said:

“The council responded really positively to the incident. It was extreme weather and I don’t think the drains could’ve coped with that amount of water regardless.

“This is the first time we’ve done an emergency service response since the unitary authority formed and it’s a test bed. I think it’ll be good to come together with other services when things have started to calm down and we can learn from it going forward.”

Chain Lane Community Centre is open for free help until 6pm today (Friday, May 10).

It will resume normal working hours (9am to 1pm) next week, but Ms Vasey said people can still come forward to access support.

If you have been impacted by the flooding, you can visit the community centre on Chain Lane, call 01423 861066 or email info@chainlane.org to begin the support process.

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