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14
Aug 2022
Birstwith home owner left without wheelie bin after dispute
The owner of a new home in Birstwith said he has been left without a wheelie bin for household waste for weeks after moving in.
Sid Evans moved into the West House Gardens development at the beginning of July and discovered there was no wheelie bin with the new home.
He contacted Harrogate Borough Council, but said he was told it would not be possible to deliver a bin for another 12 weeks, in early November.
Mr Evans said:
A spokesperson for the council said:
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The council said the situation was caused by the developer, Newby, failing to place an order in time:
Newby declined to comment on the situation, but the Stray Ferret has seen an email chain which shows bins and recycling boxes and bags for five of the 33 homes were ordered in February.
All of the recycling boxes and bags were delivered, along with two bins, but three bins did not arrive. When Newby chased the remaining bins in July, it was told by the council's parks and environmental services department that the original order had not been processed and an invoice had never been raised.
The council employee said a new ordering system had been introduced that month and a new order would have to be placed, with a 12-week wait.
Having lived in the Harrogate district for 40 years, Mr Evans said he was frustrated by the situation.
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