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18
Jan 2021
Duke and Duchess learn how Harrogate based helpline supports frontline medical staff
The Duke and Duchess of Cambridge spoke with frontline workers and members of the Harrogate based Just ‘B’ team about the mental health impact of the coronavirus crisis on medical staff.
Just ‘B’ is part of charity North Yorkshire Hospice Care and provides emotional wellbeing and bereavement support, both locally and nationally, through a support line.
Frontline health staff often cite exhaustion and the relentless nature of the crisis as their reasons for calling the helpline.
Read More:
- Harrogate Hospital among 10 trusts at full critical care capacity
- Harrogate support helpline Just B is here to listen
Tony Collins, a volunteer for the Hospice UK Just ‘B’ helpline and Chief Executive of North Yorkshire Hospice Care and St Michael's Hospice in Harrogate, urged frontline workers to access the helpline.
When speaking to the Duke and Duchess, Tony said:
During the call, NHS staff and emergency responders spoke about their personal experiences with mental health, and how services such as Just ‘B’ have allowed them to cope better and begin to come to terms with their grief.
The Just ‘B’ emotional wellbeing, bereavement and trauma helpline can be accessed daily between 8am and 8pm at 0300 303 4434.
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