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16
Jun 2021
An elderly woman had to wait two hours with a broken shoulder for an ambulance after tripping over the kerb on James Street, Harrogate.
The woman, in her 70s, told nearby shop staff that she fell after not seeing the kerb because of the planters.
The incident happened at about 11am on Tuesday, June 8.
Local shop assistant, Clare Nelson, who came to help the woman, said Yorkshire Ambulance Service said because she wasn't in a critical condition there would be a two-hour wait.
Ms Nelson told the Stray Ferret the woman's shoulder was broken and she was very shaken:
She said she watched three other people tripped over the kerb during the two-hour wait. Working in Porters Ms Nelson says she sees several people a day trip over the kerb due to confusion.
The street has planters in the car parking bays to allow for social distancing but, she says, this makes it seem as it is all one level.
She said things need to change:
A spokesperson for Yorkshire Ambulance Service NHS Trust, said:
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