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11
Jun
Harrogate bank branch set to close
Lloyds Bank is to close its branch in Harrogate town centre, the Stray Ferret can reveal.
The site is understood to be one of 79 scheduled for closure by Lloyds Banking Group. Of these, 31 are Lloyds Bank branches and 48 are Halifax branches.
Staff at Harrogate's Lloyds Bank, on Cambridge Crescent, were told yesterday (Wednesday) that the branch will close in November. It is not yet known whether any of its seven staff members will be made redundant.
Lloyds Bank customers will still be able to carry out face-to-face banking in the town centre, but will have to do so at the Halifax branch on Oxford Street. Halifax is part of the Lloyds Banking Group.
Harrogate town centre's Halifax branch.
Harrogate has been spared rounds of closures by other banking groups. Santander is in the process of closing 44 branches around the country, but the one next door to Lloyds Bank on Cambridge Crescent appears to be safe for the time being.
Natwest has announced 43 branch closures scheduled for 2026-27, but the Harrogate branch on Cambridge Crescent, opposite the Lloyds branch, is not included on the list.
The Royal Bank of Scotland, which is part of the Natwest Group, is also planning six closures, all in Scotland.
The town centre branch is due to close in November.
The closures are largely a response to a decrease in face-to-face custom, caused by the growth in popularity of online and mobile banking.
According to a YouGov poll published at the end of 2025, 73% of British adults used a bank’s mobile app last year, the most common method for managing bank accounts.
Less than half (42%) of baby-boomers – those born between 1946 and 1964 – visited a branch in 2025, but even fewer, 21%, of Generation Z (born between 1997 and 2012) customers did so.
However, people of all ages prefer face-to-face banking for complaints, support, and complex decisions.
The Stray Ferret has contacted Lloyds Banking Group for more details.
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