This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities...
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
    • Politics
    • Transport
    • Lifestyle
    • Community
    • Business
    • Crime
    • Environment
    • Health
    • Education
    • Sport
    • Harrogate
    • Ripon
    • Knaresborough
    • Boroughbridge
    • Pateley Bridge
    • Masham
  • What's On
  • Offers
  • Newsletter
  • Podcasts

Interested in advertising with us?

Advertise with us

  • News & Features
  • Your Area
  • What's On
  • Offers
  • Newsletter
  • Podcasts
  • Politics
  • Transport
  • Lifestyle
  • Community
  • Business
  • Crime
  • Environment
  • Health
  • Education
  • Sport
Advertise with us
Subscribe
  • Home
  • Latest News

We want to hear from you

Tell us your opinions and views on what we cover

Contact us

Register for our newsletter

Free Newsletter Sign Up

Join now
Connect with us
  • About us
  • Correction and complaints
Download on App StoreDownload on Google Play Store
  • Website Terms & Conditions
  • Subscription Terms & Conditions
  • Privacy Statement
  • Comments Participation T&Cs
Trust In Journalism

Copyright © 2020 The Stray Ferret Ltd, All Rights Reserved

Site by Show + Tell

Subscribe to trusted local news

If you are accessing this story via Facebook but you are a subscriber then you will be unable to access the story. Facebook wants you to stay and read in the app and your login details are not shared with Facebook. If you experience problems with accessing the news but have subscribed, please contact subscriptions@thestrayferret.co.uk. In a time of both misinformation and too much information, quality journalism is more crucial than ever. By subscribing, you can help us get the story right.

  • Subscription costs less than £1 a week with an annual plan.

Already a subscriber? Log in here.

13

Apr 2023

Last Updated: 13/04/2023
Health
Health

Harrogate hospital food rated worst in country by patients

by John Plummer

| 13 Apr, 2023
Comment

0

harrogate-hospital-1

Hospital food in Harrogate is the worst in the country, according to patients.

Harrogate and District NHS Foundation Trust received the lowest rating of all the hospital trusts assessed in the NHS survey.

Patients awarded the trust, which runs Harrogate District Hospital, 72% for food quality.

The next lowest was Mid-Cheshire Hospitals NHS Foundation Trust with 74%, closely followed by York and Scarborough Teaching Hospitals NHS Foundation Trust.

Private provider Bupa rated the highest with 100%.


NHS Digital published the figures as part of its 2022 Patient-Led Assessments of the Care Environment programme.

PLACE assessments are an annual appraisal of the non-clinical aspects of NHS and independent/private healthcare settings.

Harrogate fared better on cleanliness, ranking 53rd of the 222 organisations with a score of 99.49%.

But it was a lowly 192nd on privacy, dignity and wellbeing with a score of 81%.

Hospital issues apology


A Harrogate and District NHS Foundation Trust spokesperson said:

“We strive to provide the best possible levels of service for those people in our care and we are extremely disappointed that we were unable to meet the expectations of our patients when the assessment took place.
"We would like to apologise to anyone who has been dissatisfied by the service we provided.
“It is important that we learn lessons from these findings as food is an important part of a patient’s hospital experience. The quality of food provided to our patients has always been high, but there is the opportunity to improve on the levels of service.
"We take such assessments extremely seriously and have already started to make improvements to address the concerns that have been raised."
“These improvements have already had a significant impact and we will continue to make further changes to ensure we are meeting our patients’ expectations.”






Read more:



  • Harrogate hospital to remove parking barriers to ease traffic queues

  • Harrogate hospital reports improved A&E waiting times