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May 2020

Last Updated: 31/05/2020

Harrogate undertaker says online funerals help grieving families

by Tim Flanagan

| 31 May, 2020

Use of video conferencing tech is helping bereaved families and friends who cannot attend cremations or burials to still share in the funeral service.

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With social distancing restrictions in place, the coronavirus crisis has impacted on the way in which families and friends are able to say their final farewells to loved ones.

Harrogate Crematorium currently permits a maximum of 10 people to enter the chapel building for a service, but funeral directors are using the technology to ensure that meaningful services can still be held while ever lockdown limits reduce attendance at cremations and burials.

Sarah Jones (pictured) founder of Full Circle Funerals, of Skipton Road, Harrogate said:

" In recent weeks we’ve seen lots of innovations successfully enter the industry that would have been unheard of a couple of months ago.

“We are now helping to organise online ceremonies, using video conferencing software, which has been very successful. Friends and family can also provide messages, drawings, flowers from their garden, or even personal items to go on or in the coffin, which can all play a profound and significant part in the grieving process. It also helps people deal with the fact that they are not able to carry the coffin for the person who has died, which many people have struggled with.”

The technology means celebrants can still lead ceremonies, or people can do this themselves and share the event online and include as many friends and family in it, regardless of where they are in the world.

The family of father of four and grandfather of seven, Bruce Hammond, who died from Covid-19 aged 89-year-old, arranged his funeral through Full Circle.

Daughter, Jo Hammond, said that after considering the social distancing restrictions that would limit the number able to celebrate his life:

“We decided to fully embrace what we could do, rather than thinking about what we couldn’t do.

“As the hearse left the family home, family and neighbours lined the street. We then held a service using Zoom that approximately 60 people logged into, with a couple of people watching on each screen, and one of his grandchildren logged in from Germany."

In 2018, Sarah Jones wrote and published Funerals Your Way: A Person-Centred Approach to Planning a Funeral, and the book quickly became a successful seller on Amazon.