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Mar 2023

Last Updated: 01/03/2023

Health

Shadow minister brands Harrogate hospital's reliance on agency staff 'a disgrace'

by John Plummer

| 02 Mar, 2023

Shadow minister Alex Sobel has claimed Harrogate District Hospital's use of agency staff is a "disgrace" that is harming patient care.

Alex Sobel, Labour MP for Leeds North West and the party's shadow environment minister, told a Commons debate on the NHS this week a constituent called Marjorie Dunn spent just over seven weeks at the hospital last year.

He added:

"In that time she saw NHS nurses leave the service and she was treated predominantly by agency staff — mistreated, I have to say, by agency staff. It is a disgrace.

"When she was eventually moved to a recovery hub run by Leeds City Council she got excellent treatment there.

"She had broken her pelvis and been told she would never walk again, but it was the council physiotherapist who got her up and walking again. Is it not right that we should be supporting local authorities such as Labour-run Leeds to get such facilities as well as the NHS?"

Wes Streeting, Labour's shadow health minister, said Mr Sobel was "absolutely right about the impact of the churn of staff on a ward", adding:

"It can be quite distressing for patients to see the faces and names change every day and to constantly be explaining once again what their experience in the hospital has been, if indeed the staff have time to stop and talk."

The Stray Ferret asked Harrogate and Knaresborough Conservative MP Andrew Jones if he wished to respond to Mr Sobel's comments but he did not respond.

'Workforce challenges'

Asked to respond to Mr Sobel's comments, a Harrogate and District NHS Foundation Trust spokesperson said:

“We pride ourselves on providing the best possible standards of care for our patients, wherever that care may be being delivered. On the rare occasions when this has fallen below our expectations or those of our patients, we have procedures in place to identify this and ensure we continuously improve.

“Workforce challenges in the NHS are well documented. As a trust, we monitor recruitment, retention, turnover and staff wellbeing closely and have a bank of the trust’s own nursing staff, who are available to support where we have short- term absence. These staff are familiar with Harrogate and District NHS Foundation Trust and our standards of care.

"On occasion, we do need to use the services of agencies to support nursing gaps, however we expect all staff working at Harrogate and District NHS Foundation Trust to provide the same standards of care for our patients, and we will address this if it is found not to be the case.

“Maintaining the health and safety of those people in our care is our main priority and we would like to apologise to anyone who has found that their experience has been below what they would expect. In addition, Harrogate and District NHS Foundation Trust work collaboratively across health and social care to ensure that care and services are delivered to our population in the right place, by the right professionals, which means there are occasions where this is a multi-agency approach to ensure the care be delivered as close to the person’s own home as possible.”

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Shadow minister brands Harrogate hospital's reliance on agency staff 'a disgrace'

'Workforce challenges'

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