This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities...
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
    • Politics
    • Transport
    • Lifestyle
    • Community
    • Business
    • Crime
    • Environment
    • Health
    • Education
    • Sport
    • Harrogate
    • Ripon
    • Knaresborough
    • Boroughbridge
    • Pateley Bridge
    • Masham
  • What's On
  • Offers
  • Newsletter
  • Podcasts

Interested in advertising with us?

Advertise with us

  • News & Features
  • Your Area
  • What's On
  • Offers
  • Newsletter
  • Podcasts
  • Politics
  • Transport
  • Lifestyle
  • Community
  • Business
  • Crime
  • Environment
  • Health
  • Education
  • Sport
Advertise with us
Subscribe
  • Home
  • Latest News

We want to hear from you

Tell us your opinions and views on what we cover

Contact us
Connect with us
  • About us
  • Advertise your job
  • Correction and complaints
Download on App StoreDownload on Google Play Store
  • Terms and Conditions
  • Privacy Statement
  • Comments Participation T&Cs
Trust In Journalism

Copyright © 2020 The Stray Ferret Ltd, All Rights Reserved

Site by Show + Tell

Subscribe to trusted local news

In a time of both misinformation and too much information, quality journalism is more crucial than ever. By subscribing, you can help us get the story right.

  • Subscription costs less than £1 a week with an annual plan.

Already a subscriber? Log in here.

26

Jul 2023

Last Updated: 26/07/2023
Business
Business

Yorkshire Water pulls ad featuring Russia and Herefordshire after criticism

by John Grainger

| 26 Jul, 2023
Comment

0

malvern_hills_-_england
Easy mistake to make? The Malvern Hills in Herefordshire were featured in place of Yorkshire's fells and dales in the video.

Yorkshire Water has been criticised on social media, after a scene in its new promotional video was found to have been filmed a little way outside the county – in Russia. 

The film was supposed to promote the utility company’s campaign urging customers to save water, but that message was drowned out by a deluge of criticism from viewers who complained that the traditional Yorkshire pub had been replaced by a bar in Sochi.  

Worse still, the majestic fells and dales of Yorkshire Water’s catchment area had been usurped by the Malvern Hills in Herefordshire. Other stock footage is believed to have been shot in Ukraine. 

Yorkshire Water said it had removed the advert from its social media channels. 

A spokesperson told the Stray Ferret:  

“We recently shared a short teaser video for our new ‘word of mouth’ social media campaign to promote water saving. Unfortunately, it was shared before we’d had chance to do our normal checks on it and the stock footage that had been used didn’t capture the spirit of Yorkshire.  
“Once we were aware of the mistake, we immediately took the video down. The ‘word of mouth’ video series all contain Yorkshire residents talking about their water saving tips, and footage of our wonderful county.” 


Asked about rumours that its next video, billed as featuring Harrogate residents, would instead showcase citizens of Hamburg, the spokesperson added: 

“We’ve just posted our first video in the series on our Facebook page about some neighbours in Wetherby and the Harrogate one will be published in a few days.”






Read more:



  • Yorkshire Water improves environmental performance, says report

  • Yorkshire Water pays £235,000 for illegal Harrogate sewage discharge

  • No date set for Swinsty and Fewston parking charges, says Yorkshire Water