Harrogate Borough Council has spent £408,000 on overtime for bin workers over the last three years.
The Stray Ferret sent a freedom of information request to the council after a refuse collector got in touch to express concerns about overtime spending.
The council spent £138,246 on overtime in 2019, £135,636 in 2020 and £134,196 in 2021. The figures do not include casual workers.
The council, which will be abolished in just under six months, employed 93 waste and recycling drivers and loaders in 2020, compared with 95 in 2021 and 100 in 2020.
David Houlgate, secretary of the Harrogate local government branch of public sector union Unison, said the council had been “in a recruitment and retention crisis for some time”, adding:
“There are a number of factors for this crisis but primary it is, in our view, because of pay freezes and below inflation pay rises for over a decade or more as a result of chronic under-funding from central government who do not appear to care about public services.
“Consequently, some services such as environmental services have endured staffing issues for a number of years. Your readers may have noticed on some occasions that their refuse or recycling collection has been late or not happened at all, as a result.
“Staff may have been asked to work overtime to alleviate the problem but more concerning is that there has been an over-reliance on agency workers to deliver some services.”
Mr Houlgate said Unison submitted a freedom of information request around the costs of agency workers in 2019 and later wrote to the council’s overview and scrutiny commission asking it to look into the “excessive” sums.
The committee agreed to undertake a review but this was delayed by covid and in July this year Unison was informed it was “unlikely that the agency workers piece of work will be undertaken”. Mr Houlgate said:
“The staffing situation has arisen because council staff have been underpaid and undervalued for well over a decade and the situation now with the cost of living crisis has reached a breaking point.”
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The Stray Ferret asked the council what the overtime pay rate is for waste and recycling staff and whether it was able to manage the service better to reduce costs.
A council spokesperson said he didn’t have an answer for the pay rate but added:
“Our waste and recycling service has around 30 rounds out per day collecting household waste, recycling, garden waste and trade waste from the 500 square miles of the Harrogate district.
“There are a number of reasons why overtime is required to support the delivery of this service.
“On a day-to-day basis this could range from roadworks, delays or breakdowns leading to rounds finishing late and employees working over their contracted hours. Short or longer term driver and staff shortages also require additional time to be worked by employees to ensure the delivery of this service.
“It is fair and right that additional time worked by employees over contracted hours – that equates to less than five per cent of the overall delivery of the service – is paid at the appropriate rate in-line with our overtime policy. Equally, where hours are worked on bank holidays to ensure rounds are completed, overtime is rightly paid to employees.
“Without the good will and support from staff to work these additional hours we would struggle to deliver the existing quality of service that our residents and business customers expect to receive.”
Three bins in Harrogate set alight deliberately last night
Harrogate firefighters believe three separate bin fires in Harrogate last night were started deliberately.
Firefighters were initially called to a fire in a bin on Cambridge Street at 6.25pm, which had been doused on arrival by a member of the public using a coffee cup.
Fire crews then used a hose to cool the bin down.
They were then alerted to another bin fire on Beech Grove an hour later.
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The fire was put out using a hose reel.
Another deliberate fire was reported in a wheelie bin on Oxford Street at 8pm.The bin was close to commercial properties and fire crews used a hose reel to put out the blaze.
A spokesman for Harrogate fire station said they believed the fires were deliberately started by the same people and have informed the police.
Harrogate council to move ‘eyesore’ £4,350 smart binsTwo new smart bins branded an ‘eyesore’ outside Harrogate’s Valley Gardens are to be moved.
Harrogate Borough Council said today it would “find a more suitable location for the bins”, which it revealed cost £4,350 each.
The bins use sensors to identify different types of waste, as well as how full the receptacles are and whether they have been damaged.
Harrogate Civic Society and the Friends of Valley Gardens both called for the bins to be relocated this week because of their visual impact on the conservation area.
The council has installed six smart bins, costing a total of £26,1000, in Valley Gardens. But it is the two outside the main entrance that have attracted criticism.
Stuart Holland, co-chair of the civic society, said it welcomed receptacles to collect waste and recycling but described the smart bins as ‘eyesores’.
Ann Beeby, secretary of the Friends of Valley Gardens charity, said it has aesthetic concerns and had asked the council to consider moving them inside the entrance.
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A council spokesman said today:
“The location of the bins was chosen in areas where footfall is high and where in peak season bins require emptying multiple times a day.
“We’d like to thank Harrogate district residents and Harrogate Civic Society for sharing their comments on the bins. And following feedback from the civic society, we will work with them to find a more suitable location for the bins outside Valley Gardens to preserve the heritage of the town while maintaining a high footfall area.”
Smart bins ‘improve efficiency and increase recycling’

Two bins have also been installed in the children’s play area.
The council spokesperson said the new solar-powered compacting public bins would “improve efficiency and increase recycling”.
They added:
“Each self-contained 240l bin, that prevents birds and vermin from entering, can compact the volume of up to 10 standard bins.
“Resulting in each pair accommodating a total of up to 4,800 litres of waste and recycling and a reduction in the time and cost of emptying bins, as well as a reduction in fuel costs and carbon emissions.
“Meaning we can spend more time litter picking and keeping the district clean and looking its best.
“The allowance for recycling glass, plastic and cans means that these items can be removed from general waste and increase the district’s recycling rates.
“Much like the standard bins that have recently been retrofitted with a sensor, we are also able to monitor fill levels and are alerted if there are issues with the bin, or the bin becomes full before its next collection, ensuring litter is kept to a minimum and we can ensure the district is kept clean and tidy.”
Calls for ‘European-style’ waste collection in Harrogate district
Waste and recycling managers have been asked to consider introducing ‘European-style’ waste collection systems in North Yorkshire.
Under the proposed radical overhaul, residents in the Harrogate district could get central points to deposit their waste.
A meeting of North Yorkshire County Council’s transport, economy and environment scrutiny committee was told that the new unitary authority, which will begin in 2023, represents an opportunity to “work better in terms of waste minimisation”.
In some European countries, waste is deposited into a central skip buried underground with a post box-style top.
Councillors were told the scheme could benefit urban areas and where people live closely together, such as North Yorkshire’s coastal villages, but in rural areas there would be issues over where the skip was sited.
Officers commented while such a scheme would put an increased onus on residents to consider the waste they were producing, it would also be a “cultural shock”.
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Conservative councillor for Ribbelsdale, David Staveley, replied that 10 years ago, it would have been “unheard of” to have electric vehicle charging points, solar panels or ground source heat pumps in new-build homes.
He said with central waste skips residents would not have to find space for the growing list of separate bins.
Cllr Staveley said:
“It’s not good enough just to say people might get a bit shocked. People get shocked about a lot of things in life, but I think the world has moved on in the last couple of years and we are open to all sorts of new ideas.”
Conservative councillor for Harrogate Bilton and Nidd Gorge, Paul Haslam, said he supported a more “radical” approach to waste due to the amount of new homes being built in the county.
He said:
Harrogate council to trial recycling wheelie bins“I fully support a more radical approach, particularly as between now and 2025 there are probably going to be about 20% more houses built.”
Harrogate Borough Council has announced it will trial the use of wheelie bins for recycling, just days after appearing to pour cold water on the idea.
Recent articles by the Stray Ferret have highlighted concerns by residents about the amount of recycling left out for collection blown across streets.
They prompted many people to call on the council to introduce wheelie bins with lids.
However, a spokesperson for the council suggested this month it might not be possible. They said wheelie bins could lead to “higher contamination rates”, adding:
“Another challenge we would need to overcome is the wagons used for collection. At the moment they cater for black boxes so any change would require adaptation of the fleet.”
Last week, The Stray Ferret published a video that appeared to contradict the council’s claim.
The video showed council workers emptying recycling from black boxes into garden waste wheelie bins and then into the refuse trucks.
After showing the footage to the council, a spokesperson said it had 10 bin lorries and only two could operate wheelie bins.

This photo posted on Facebook by Christina Clarkson highlighted the problem.
Following this article, a source contacted the Stray Ferret to say the council was introducing 7,000 recycling wheelie bins in unspecified pilot areas across the district and was unsure why the council was not being upfront about this.
This was confirmed yesterday by David Houlgate, branch secretary of the public sector trade union Unison, who said the move was “long overdue”.
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Mr Houlgate said wheelie bins would be introduced for tins, cans, glass and plastic. Paper and card would still be collected in blue bags.
The Stray Ferret asked the council about this yesterday. The council did not reply but instead released a statement on social media today saying “we will be launching a trial scheme to replace black recycling boxes with wheelie bins” this year. It said:
“For some time we’ve been looking at how we could improve our kerbside scheme. We’ll be trialling the wheelie bins in certain areas with different types of properties, areas of high recycling rates, and will use the data to influence an approach later in the year.pilots are underway.”
The full statement is below.
‘Smart bins’ to be trialled in Harrogate from this monthWe know you are increasingly conscious of the environment and have been recycling more year on year.
Later in the year (date to be confirmed) we will be launching a trial scheme to replace black recycling boxes with wheelie bins.
Find out more below… ⬇️ pic.twitter.com/qGBxAjcLnI
— Harrogate Borough Council (@Harrogatebc) February 23, 2022
“Smart bins” which use sensors to send alerts when they need emptying are to be trialled in Harrogate from this month.
The joint project by Harrogate Borough Council and North Yorkshire County Council will see sensors fitted in up to 87 public bins on streets around the Valley Gardens area of the town.
The sensors will measure how full the bins are, as well as their temperature and whether they have become damaged.
Cllr Andy Paraskos, cabinet member for environment, waste reduction and recycling at Harrogate Borough Council, said the sensors will help make the best use of resources and staff time.
He said:
“Understanding when a bin needs emptying or whether it might need inspecting will enable us to make the most efficient use of our resources.
“These sensors will allow us to use the data and focus on those that need to be emptied more often.
“As a result, we’d expect to see a reduction in travel, meaning a saving on fuel costs and a reduction in carbon emissions.”
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Video contradicts Harrogate council’s claim about wheelie bins and recycling
The sensors are being funded using cash from £3.6 million awarded to York and North Yorkshire Local Enterprise Partnership from the government’s Getting Building Fund.
North Yorkshire County Council said the trial is a first for the county as well as an early example of studies into how new technologies can be used in public areas for other purposes.
This will include sensors being used to capture live air quality data and monitoring traffic flow.
Sensors will also be used for people counting in town centres to identify busy times and locations to help businesses plan.
Cllr Greg White, executive member for customer engagement at North Yorkshire County Council, said:
Covid outbreak delays Harrogate council bin collections“The smart bins pilot will enable us to assess the time and money saved and any other benefits.
“If it is successful, we will look to extend the scheme to other suitable locations.
“We are at an early stage of the ‘smart places’ project, working alongside borough and district colleagues, but the possibilities of the so-called Internet of Things – embedding sensors in everyday objects to enable them to send and receive data – are hugely exciting.
“These early studies with our partners will help to reveal the potential for systems that can improve the environment, support health and wellbeing and enable more effective delivery of public services.”
An outbreak of covid among staff working for Harrogate Borough Council has caused delays to waste and recycling collections this week.
In a statement this afternoon, the council said it was the first time a number of staff had fallen victim to the virus in 15 months.
It added some staff were also off sick due to adverse reactions to the vaccine.
The council later said on social media staff were issued with the necessary safety precautions.
It said it hoped to catch up with refuse, recycling and garden collections by the end of Saturday.
The full council statement said:
“You may have seen on social media, or first-hand, that some waste and recycling collections have been delayed this week, and last. Throughout the covid pandemic, our crews have worked tirelessly in all conditions to ensure collections take place as normal.
“By-in-large, this has happened week in, week out with very few delays, while we also adhere to the government’s social distancing guidelines. Sadly, for the first time in 15-months, covid has got the better of us and a number of staff have had been taken ill with the virus or have had to self-isolate.
“In addition, some have also suffered adverse reactions to their vaccines. We are doing our very best to catch-up and have recruited volunteers from some of our other services to lend a helping hand with rounds.
“Sadly, for the first time in 15-months, covid has got the better of us and a number of staff have had been taken ill with the virus.
“We are optimistic that we will have all this week’s garden, refuse and recycling collected by close of play on Saturday. We apologise for any inconvenience this may have caused but hope you understand the position we’re in. We’ll have a further update later in the week.”
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