Hospitality has lost ‘sexiness’ due to covid, says Harrogate hotel boss

Hospitality has “lost a bit of its sexiness” due to covid but reopening has given a sense of hope for normality, says a Harrogate hotel boss.

Anthony Blundell, commercial manager at Provenance Inns and Hotels, which runs the West Park Hotel, said the rule of six and asking people how to behave made staff feel “a little bit like the police”.

However, he added that 2,000 guests had booked in with the hotel since reopening last week and that the hotel had kept staff engaged with things like online training while it was closed to keep spirits up.

Speaking at a North Yorkshire Local Resilience Forum press briefing, Mr Blundell said he hoped bars and restaurants could return to some form of normality after June 21.

He said:

“Over the past kind of 12 months, hospitality has lost a bit of its sexiness. Quite often, hospitality is usually about ‘yes’ and what we can do for our guests.

“We have almost had to become a little bit like the police ourselves. Telling people how to behave and that you’ve got to sit down in your rule of six, things like that. We need to maintain that to keep everybody safe.

“But, hopefully, as things are easing and reopening now and hopefully we’re on track for June 21, things will start to get back to some form of normality.”

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Legal limits on social contact are due to be lifted on June 21.

Mr Blundell added that although the last 12 months had been “a bit weird”, he felt the lockdown had gained the sector a newfound respect from people.

“During these periods of closure, I feel our industry has gained more respect from our guests and they realise just how much they miss us.”

As part of the government’s roadmap out of lockdown, bars and restaurants reopened on April 12.

Until May 17, people can only sit outside in groups of six to have a meal or a drink.

Just two more covid cases in Harrogate district today

Just two more covid cases have been confirmed in the Harrogate district, according to today’s Public Health England figures.

It takes the total number of infections since last March to 7,640.

Meanwhile, the district’s seven-day covid rate has dropped to 24 per 100,000 people.

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The North Yorkshire average is also 24, while the England rate is 23.

No further deaths from patients who tested positive for covid have been reported at Harrogate District Hospital.

It means the covid death toll at the hospital since the start of the pandemic remains at 179.

What has Harrogate council spent its High Street grants on?

Harrogate Borough Council has so far spent £90,000 of government grants which aimed to support businesses on the high street to reopen.

Last June, the authority was given £144,714 as part of the Reopening High Streets Safely Fund to help support businesses to open up after the first lockdown.

Ministers have also allocated further funding, which will also be £144,714, as part of the Welcome Back Fund to help the council support the town centre after the third shutdown.

Both grants have been funded from the European Regional Development Fund.

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The Stray Ferret asked the borough council how much of the first grant has been spent and what it had been used to fund.

A spokesperson for the council said £90,000 of the funding has been spent so far on:

They added that plans for the new funding, which was announced last month, have yet to be confirmed.

Government guidance published as part of the grant scheme says councils should “engage with stakeholders including local businesses, Business Improvement Districts (BIDs), Destination Management Organisations (DMO), town and parish councils”.

When asked who it consulted with on the measures, the authority said its business development team had a “distribution list for businesses” which it said it would use for plans for the next grant.

Sara Ferguson, chair of Harrogate BID, said she hoped the authority would listen to ideas from the businesses:

Ms Ferguson said:

“It is great news that Harrogate Borough Council has been awarded this money on top of the funds it received last year.

“In terms of the £144,000 Welcome Back Fund, we look forward to working with HBC and other business organisations, such as the Chamber and Independent Harrogate, to make Harrogate more welcoming to visitors and residents alike.

“Whilst we recognise the pot of money it has been awarded is to help the District’s ‘high streets’, we have a number of proposals which we believe will help our town centre retail and hospitality businesses get back on their feet and bring in customers.

“These include discounted parking and public transport to encourage residents to shop, eat and drink local.”

Harrogate care home residents furious at covid isolation guidance

Residents at a Harrogate care home have been left furious at new covid guidance which means they have to isolate for two weeks after stepping outside their front door.

The guidance published by government says residents should only leave care homes for medical appointments or in exceptional circumstances, such as visiting someone at the end of their life.

It adds that, if a resident does leave their home, then they should isolate for 14 days when they return.

But residents at Claro Road care home, which is run by Disability Action Yorkshire and cares for younger adults with physical disabilities, have said they will defy the guidance as it is a “clear breach” of their human rights.

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Jackie Snape, chief executive of the charity, has written to Harrogate MP, Andrew Jones, to warn him that he will receive furious e-mails as a result of the guidance.

She said:

“For the people that live at 34 Claro Road this is devastating. They are young people who just want to have the same freedoms as everyone else.

“They are seeing pictures of groups enjoying a beer outside the pub and they are being told they can’t even go for a walk around the block.

“They have all had both vaccinations, have individual risk assessments and know the importance of hands, face, space (and fresh air!).

“They, and we, feel this is a breach of their human rights. They have had an awful year. Not only have they been locked down, they have been locked down in an environment with people they have not chosen to live with and their main interactions each day is with staff wearing masks.

“As the rest of society is easing out of lockdown and enjoying fewer restrictions, our care home residents are having even more imposed on them.”

Mrs Snape added that Mr Jones has been invited to the care home to meet some of the residents.

Harrogate Town allowed capacity crowds once covid restrictions end

Harrogate Town has been awarded a general safety certificate to hold full capacity games next season once all coronavirus restrictions are lifted.

The club completed works to expand its 5,000-seater EnviroVent Stadium following promotion to League Two last year, but even without any Covid disruptions this many spectators could not have been allowed in until now.

This is because any Football League or Premier League ground in England with a capacity more than 5,000 must be granted permission by their local authority.

While coronavirus restrictions have kept Town’s gates closed since January, the club’s managing director Garry Plant was awarded a general safety certificate by North Yorkshire County Council on Tuesday.

It marks a major boost for fans as it means the club could hold full capacity games during the 2021/22 season if the Government’s roadmap out lockdown stays on schedule.

Mr Plant told the Local Democracy Reporting Service:

“The best day is match day and we haven’t had a single one with fans this year so we can’t wait to see the stands and terraces full once again.

“We have missed our supporters so much. It is the Bradford City game this weekend – can you imagine how much of a great atmosphere that would have been?

“The council have been extremely supportive of our plans – especially the safety advisory team – and we would like to give them a big thanks.”

Under the government’s roadmap, from May 17 larger outdoor sports venues will be allowed to operate at up to 25% capacity with a maximum of 10,000 spectators.

Restrictions will be eased further from June 21, but with all adults not expected to be offered at least their first dose of a coronavirus vaccine until the end of July, full venues at major sports events are understood to be unlikely until late summer at the earliest.

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With Harrogate Town’s season set to end just nine days before May 17, it means supporters will have to wait until August before they can return to the EnviroVent Stadium.

Restrictions mean players will be greeted by empty seats again when they walk out at Wembley to contest the 2019/20 FA Trophy final against Concord Rangers on May 3.

The club’s historic win over Notts County to secure promotion to league football was also played behind closed doors at the London stadium.

Elizabeth Fitzgerald, trading standards officer at the county council, said the club’s “massive success” in reaching League Two should be celebrated not just in Harrogate, but across North Yorkshire.

She said:

“They have done marvellously and we want to help them as much as we can with guidance and advice to get things back under way with people back through the doors once again.”

No vaccinations at Great Yorkshire Showground for 19 days this summer

During 19 days this summer there will be no covid vaccinations at the Great Yorkshire Showground due to other events taking place at the site including the Great Yorkshire Show.

The Yorkshire Event Centre at the showground has been the district’s mass vaccination site since the inoculation programme began in December. The NHS has an agreement to use the site until August 13.

Yorkshire Agricultural Society revealed last week that the GYS will take place over four days from July 13 to 16.

A spokesperson for the NHS North Yorkshire Clinical Commissioning Group said they will schedule vaccine delivery and appointments around the dates when the site is unavailable.

They added other sites such as the former Lidl in Knaresborough and Ripon Racecourse will still be available on these days, supply permitting.

A spokesperson said:

“We have a lease agreement in place for the Yorkshire Events Centre which retains the site until August 13. During this time we will schedule clinics at the YEC in line with available vaccine supply and demand as we have done so far in the programme and these will not necessarily take place every day, particularly as demand reduces as we move through the vaccination cohorts.

“Up until then there will be 19 days on which we will be unable to use the Hall for vaccination clinics and we will schedule our vaccine delivery and appointments to accommodate those dates. However other sites such as the Knaresborough Pharmacy site and Ripon Racecourse will still be available on these days (supply permitting) so there will continue to be flexibility of vaccine delivery across the Harrogate area.”

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Heather Parry, managing director of the Yorkshire Event Centre, added:

“We are very proud to serve the NHS during the pandemic by providing a safe and secure space for the vaccination centre at Yorkshire Event Centre.

“Our agreement with the NHS has always been based on the understanding that when it was safe for events to resume at the Showground, we would work together to find the best solution and I’m delighted that we have been able to do so.

“I’m full of admiration for the NHS staff whose efforts mean thousands of local people have benefited from the vaccination programme here so far.”

Seven more covid cases in Harrogate district

Seven coronavirus cases have been reported today in the Harrogate district by Public Health England.

The figure is an increase on yesterday’s five cases and takes the district’s total since the start of the pandemic to 7,608.

The seven-day average rate of infection now stands at 19 per 100,000 people in the district.

The North Yorkshire seven-day average is 22 and the England average is 27.

No further covid deaths have been reported at Harrogate District Hospital. The total since the start of the pandemic remains at 179.

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In other covid news today, North Yorkshire Police Chief Inspector Charlotte Bloxham revealed at this morning’s North Yorkshire Local Resilience Forum press briefing that officers issued no fines for covid breaches in the Harrogate district in the past week.

Meanwhile, 25 pharmacies in the Harrogate district have signed up to become collection points for free rapid lateral flow tests and more are expected to come on stream in the coming days.

First covid death at Harrogate hospital in nearly two weeks

Harrogate District Hospital has reported its first covid death in nearly two weeks.

The death was reported on April 11, according to NHS England figures.

It’s the first death since March 29 of a patient who tested positive for covid.

It takes the total deaths at the hospital since the start of the pandemic to 179.

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Meanwhile, 11 covid cases have been recorded in the Harrogate district according to latest Public Health England statistics.

The number takes the total number of cases since last March to 7,596.

According to the government dashboard, the only areas to have had any infections in the last seven days are Killinghall and Hampsthwaite, Harrogate east and Hookstone.

Police and council to check Harrogate venues comply with outdoor rule

Police and council officers are to conduct checks on outdoor hospitality shelters in the Harrogate district to ensure they comply with government regulations.

Harrogate Borough Council warned of the checks amid concern about whether all of the shelters in the district comply with what is classed as outdoor.

Many hospitality venues have created shelters to take advantage of today’s latest easing of lockdown rules, which allow licensed premises to serve customers outdoors.

Government guidelines say that to be considered outdoors, ‘shelters, marquees and other structures can have a roof but need to have at least 50% of the area of their walls open at all times whilst in use’.

A source close to one small business owner told the Stray Ferret they were ‘surprised’ the council, which is enforcing the national government guidelines, had agreed to some of the structures.

The issue has also raised numerous comments on social media.

A council spokesman said its officers would be carrying out visits across the Harrogate district in partnership with North Yorkshire Police, “to offer support, advice and guidance to businesses and check on compliance with the latest regulations”.

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He added:

“Temporary outdoor shelters are determined by national government advice.

“Any Harrogate district businesses wishing to find out more, or whether planning permission is required, should get in touch and we will be happy to advise.”

Asked to comment on claims some venues breached the guidelines, he said:

“Without knowing the details of the premises who have raised concerns we cannot comment further.”

The council spokesman was unable to say how many venues had applied to erect outdoor structures.

But many large Harrogate hospitality venues, including the West Park Hotel, the Fat Badger , La Feria and Gianni’s Brio Restaurant and Pizzeria, as well as the Fox and Hounds and the Grantham Arms in Boroughbridge have done so.

Perhaps the most spectacular is the Cedar Court Hotel‘s £50,000 tipi, which can accommodate 36 people.

Wayne Topley, managing director of the hotel, said it was built in full compliance with the regulations. He added it could be adapted for weddings and conferences.

“It’s a temporary structure but we hope to use it for a couple for years to come.”

 

 

Stray Views: Don’t turn the Stray into a beer garden

Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. See below for details on how to contribute.

Don’t let the Stray become an uncontrolled beer garden

I am aware Harrogate Borough Council has said (subject to feedback from the Duchy of Lancaster) consideration is being given as to whether hospitality businesses can use limited parts of the Stray.

Whatever the proposal is, I object most strongly. When this was allowed last summer it was a most unpleasant experience having to battle your way through groups of people obviously influenced by alcohol.

The area of the Stray in question on Montpellier Parade looked a disgrace and gave the wrong impression of Harrogate. We do not want a proliferation of tables and chairs all over Montpelier Stray or indeed any part of West Park Stray.

Will the free and unhindered use and access to those parts of the Stray still be allowed for all and not just restricted to customers frequenting those particular outlets? And what about those that cannot expand onto the Stray?

The council should honour and uphold the purpose of the Stray Act. If it is ignored this time then it will inevitably happen again, which will open up a can of worms. Why should some hospitality outlets be treated differently to others who do not have such opportunities?

The Stray Act is in place for a good reason to safeguard the Stray against encroachment from all quarters. It protects and limits the use of the Stray so that it remains an intrinsic and a unique asset of community value for the benefit of the town and its visitors as a whole.

It is not for commercial exploitation and benefit by a limited few, especially as some uncontrolled beer garden.

What is the point of a law if it is broken when it becomes inconvenient to an individual or certain parties, including local authorities?

Why is the council therefore seeking a consultation on the interpretation of a law which is already in place? Is the council, as custodian of the Stray, incapable of making such a management decision?

Barry Adams, Harrogate

Consider making Parliament Street in Harrogate two-way

As a transport and distribution professional of over 50 years experience, it is obvious that one traffic lane on Station Road is going to massively slow traffic on this major Harrogate throughway. Two lanes are vital and an ageing population is hardly likely to be encouraged to bike to and through the town.

The problems will not be solvable until another way through the centre is opened up and perhaps looking at making Parliament Street two-way should at least  be considered. With Debenhams going it is no longer the main street in Harrogate and two-way traffic would be the cheapest of all solutions.

Brian Hicks, Pateley Bridge

Councillor’s ‘wild’ covid death claims are inaccurate

Regarding the wild claims by this councillor, based on his experience as a funeral director:

1 Does he not know that the excess death figure is a verifiable guide as to how many deaths were from covid, not only for the UK but for every country in the world that records those statistics [most of them]?

2 There may be more — because influenza hospitalisations have dropped dramatically — as well as other illnesses. Hence associated deaths will have dropped.

3 Car accident deaths are very likely to have dropped because of months of lockdown.

Therefore the figure is likely to be actually more than the excess death rate.

Teresa Liddell Shepherd, Harrogate

Got an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.