Destination Harrogate Archives - Page 4 of 5

Harrogate Xmas attractions won’t go up until after Remembrance Sunday

Organisers of this year’s Harrogate Christmas Fayre have said they won’t erect any seasonal attractions until wartime remembrance activities have concluded.

The decision to put up a helter-skelter next to the war memorial two days after Remembrance Sunday divided opinion last year.

Some claimed it was disrespectful to locate it so close to the memorial, so close to Remembrance Sunday; others said the war dead fought for freedom and would have liked the idea of children playing on the rides.

Ivan Nicholson van Ingen, a former soldier of 40 years’ service, contacted the Stray Ferret to seek clarification on this year’s arrangements.

Mr Nicholson van Ingen said many veterans were upset last year at seeing the helter-skelter alongside the memorial and urged the fayre organisers not to install it before Remembrance Sunday, which is on November 13.

A spokeswoman for Destination Harrogate, a tourism division of Harrogate Borough Council, which is one of the Christmas fayre organisers, confirmed this would not happen. She said:

“We would like to assure Mr Nicholson van Ingen and your readers that, as with last year, Harrogate Borough Council has been in contact with the Royal British Legion to advise of plans for the town centre festive attractions prior to any final decisions being taken.

“We can also confirm that as with last year, no festive installations will be put in place this year or in future years before remembrance activities have taken place.”

The spokeswoman said the helter-skelter was put up on November 15 last year, increased footfall and and “provided a fun, safe, family-friendly experience that was particularly welcomed following the challenges of the pandemic”. She added:

“Our Christmas attractions will be in situ and open to the public between December 2 and January 8 and we look forward to a great opportunity for our residents and visitors to enjoy the festivities in Harrogate.”

Harrogate council to promote Christmas with social media influencers again

Harrogate Borough Council‘s tourism body, Destination Harrogate, will use social media influencers again this year to promote the town’s Christmas festivities.

Julia Lumley, place marketing manager at Destination Harrogate, gave a presentation to Harrogate BID members at the Yorkshire Hotel on Thursday. She described how the body will be trying to attract visitors to the town during November and December.

Initiatives include a dedicated Christmas website where businesses can upload events, a printed guide, online campaigns, videos and photography, as well as competitions.

Ms Lumley also confirmed Destination Harrogate will be paying influencers to visit the town throughout the Christmas period.

The aim is for influencers to help reach audiences in a way that is more organic and personal than traditional advertising campaigns.

Last year, the Stray Ferret revealed Destination Harrogate paid influencer Heather Cowper £700 to make several posts about Christmas in Harrogate.

But her posts performed poorly, raising questions over whether the fee represented value for money. A Liberal Democrat councillor branded the spend a “waste of money”.

However, the criticism hasn’t put Destination Harrogate off using influencers again.

On Friday, it Tweeted that it recently used vlogger Amy Berry to promote the town. She has 135,000 followers on Instagram.

Ms Berry’s video about a trip to Harrogate has proved to be popular. It includes visits to the Turkish Baths and Rudding Park and has been liked over 1,200 times in 24 hours.

Although Destination Harrogate will return to using social media influencers over Christmas, another campaign from last year won’t be returning.

Following a question from a member of the audience at the BID meeting, Ms Lumley said the £5,000 snow globe at Kings Cross will not be used again.

Business Breakfast: Harrogate’s Christmas plans revealed this week

Harrogate Business Improvement District will be joined by representatives from Market Place Europe and Destination Harrogate to share plans for Christmas 2022 to businesses.

Last Christmas saw a change to previous years with the creation of the first Harrogate Christmas Fayre, in the town centre from December 3 to 12. Festivities included a free road train called the Candy Cane Express, a carousel, helter skelter and ferris wheel.

It followed Harrogate Borough Council’s decision to deny a licence to the former market organised by the Harrogate Christmas Market on Montpellier Hill.

The meeting this Thursday is at the Yorkshire Hotel’s Sky Bar at 5.30pm.

Matthew Chapman, Harrogate BID manager, said:

“At Thursday’s BID Club, we will be informing businesses what will be happening within the town centre this festive season.

“We will be joined by Destination Harrogate and Market Place Europe, who will update us on this year’s Christmas Fayre, including location and number of stalls.

“This meeting is open to all businesses within the BID area, and will be an opportunity for them to ask questions, and to find out how that can get involved with making Christmas 2022 a festive season to remember.”

To reserve a space email info@harrogatebid.co.uk..

M&S temporarily closes cafe at Harrogate Oatlands

How the food hall will look.

Marks and Spencer has temporarily closed its cafe at its Oatlands food hall in Harrogate.

The company planned to close the cafe for good as part of an expansion of its Leeds Road site, but decided to retain it after a customer petition.

But a smaller, new-look cafe will open when the expanded site is launched.

The rest of the food hall will continue to trade throughout with some areas blocked off while the work is underway.

Store manager David Anderson said:

“We’re delighted to confirm that as part of the upcoming extension and refresh of our Harrogate Oatlands store, customers will be able enjoy a new-look M&S cafe alongside a fresh-market style food hall, offering a bigger range of M&S food products than ever before.

“We expect to complete the works later this year and will keep the local community updated as they progress. We would also like to thank local residents around us for their ongoing support as we work to improve the store.”

Fears for Harrogate Convention Centre if new Leeds venue goes ahead

Senior figures in Harrogate are angry with plans to build a multi-use conference centre in Leeds, as they fear it could drive business away from the North Yorkshire town.

Provisional plans to build an events space on the doorstep of Leeds Arena were discussed at a meeting by the city’s councillors on Thursday.

But Harrogate Convention Centre, Destination Harrogate and the town’s Crown Hotel have all come out against the scheme.

Harrogate District Chamber of Commerce and Harrogate Business Improvement District (BID) are also objecting.

An independent study commissioned by Leeds City Council suggested the impact on Harrogate Convention Centre would be minimal.

That is hotly disputed by the objectors.

Speaking to Leeds councillors at Thursday’s meeting, Paula Lorimer, centre director at the convention centre, said the study was “flawed, inaccurate, out-of-date and in some areas totally wrong”.

She claimed it had under-estimated the adverse impact on the centre itself by around “50 per cent” and relied on out of date figures.

Ms Lorimer also said there was upset in Harrogate over an “absence of dialogue” from Leeds City Council about the scheme. She claimed she’d only found out about the plans at the end of last week – just four days before they were due to potentially be approved in principle.

She told councillors:

“We would have expected to be consulted in advance of this application.

“We are hoping this is an inadvertent oversight (that we weren’t).

“If this had taken place we may have avoided having to take the route we have done today by objecting. Unfortunately we were left with no choice.”

The meeting was told that Harrogate Borough Council‘s chief executive and Ms Lorimer had been made aware of the original plans last year, but that no response had been forthcoming.

But Ms Lorimer said that the proposed centre was now a third bigger in size than had been originally touted last year.

If approved, the venue would be built on land vacated by the planned demolition of the old Yorkshire Bank HQ on Clay Pit Lane, which is now redundant.

Two blocks of student flats would also flank the venue on either side. That aspect of the development is less controversial with the Harrogate objectors having stated they’re not opposed to that.

Councillors voted to defer the application until next month before making a decision.

In Pictures : the joy of Harrogate Carnival

Thousands lined the streets of Harrogate today as a colourful parade of dancers, costumes and music from all over the globe made its way from the centre of town to Valley Gardens.

This year’s Carnival was paid for by Harrogate Borough Council‘s tourism body, Destination Harrogate, and was put on by Harrogate International Festivals. Unlike the last carnival in 2019 when the weather was atrocious, this year the rain held off allowing everyone to have a great time.

Here are some images that aim to capture that carnival spirit:

Here’s what you can see and do at the Harrogate Carnival this weekend

A parade featuring music, dancers and colourful costumes is set to wind its way through Harrogate this weekend with the return of the Carnival.

The free event on Saturday will see flag-waving crowds line the streets for the procession, which will snake its way through the town centre and down to the Valley Gardens.

It will include performers from Leeds West Indian Carnival, who will be joined by Houriat Belly Dancing, Sweep of Swallows kite puppets, Chinese dragon dancers, the Bare Brass Band and more.

The party will then continue throughout the day and will feature street theatre, interactive workshops, international street food and two stages hosting music and dance performances.

The event, which was previously held in 2019, has been paid for by Harrogate Borough Council‘s tourism body, Destination Harrogate, and will be delivered by Harrogate International Festivals.

Sharon Canavar, chief executive, Harrogate International Festivals, said:

“The Carnival is free for everyone to attend and celebrate the diversity, colours, costumes, sounds and flavours from the four quarters of the world, right here in Harrogate.

“With global music and dance stages, themed food zones, art and craft workshops and street theatre, this family-friendly day is a true party in every sense of the word.”

The Carnival Parade starts at 11am at St Peter’s Church, On Cambridge Road, it will head up Oxford Street, along Station Parade, down Cambridge Street, past the Cenotaph and along Montpellier Hill into Valley Gardens.

Within Valley Gardens there will be family-friendly craft workshops, which will include chalking art, spray art graffiti, environmental craft, bunting making, mask making with the Leeds West Indian Carnival, and a dance workshop.

There will be a Global Music Stage, featuring DJ Trev, the Leeds West Indian Carnival, Bare Brass Band, Ajay Karmic Blues, Buffo’s Wake and Fernando Brazil.

And a Global Dance Stage, will feature Annapurna Dance, Houriat Belly Dancing, St. Aelred’s Irish Dancers, and Anonymas Dance.

There will also be a food zone featuring food from around the world.

Welcome to Yorkshire successor set for spring launch

A new council-backed tourism body for North Yorkshire is expected to launch by spring next year, despite continuing uncertainty about what its functions will be.

A meeting of local authority leaders in North Yorkshire and York heard council officers’ discussions with regional tourism firms were set to conclude this month, the outcomes of which would shape what type of organisation could be developed and its funding structure.

The meeting was told the development of a proposal for a replacement organisation to Welcome to Yorkshire remained at a very early stage, four months after it was placed in administration following years of financial and reputational issues.

However, council chiefs for York and Harrogate highlighted their areas already had well-established tourism marketing and management services and were looking for a strategic regional body to support.

Harrogate Borough Council chief executive Wallace Sampson told the meeting it was important that organisations such as its tourism body, Destination Harrogate, did not lose their identity. He said:

“What we’d be keen to see is some integration with a region-wide body. We feel there are some strong benefits to marketing the Yorkshire region as a whole because it has a strong brand. ”

After the meeting, North Yorkshire County Council leader Councillor Carl Les said:

“What we’re looking at as leaders is more about destination management, not just destination marketing.

“It was always thought to have the proper conversations with people in the industry and the councils that it would take until the autumn before an option could be put before the leaders.”

While some council leaders say the collapse of Welcome to Yorkshire has seen the loss of potential significant interventions in the tourism economy this year, some councils have used their own staff to take on tasks previously undertaken by the tourism body.

The meeting heard it remained far from clear what type of publicly-backed tourism organisation was wanted across York and North Yorkshire, let alone Yorkshire as a whole, with different areas seeking a body with different functions.

Complications in deciding the way forward, the meeting heard, included agreeing potential deals with Wensleydale entrepreneur Robin Scott’s Silicone Dales, who bought Welcome to Yorkshire’s assets, including the rights to the Tour de Yorkshire, in April.

North Yorkshire County Council chief executive Richard Flinton said following further discussions between the council and the tourism sector a decision on the new organisation’s structure was scheduled to made before Christmas in the hope that the new tourism body could be launched by April next year.

He described the timescale as being “tight and ambitious”.

The region’s official tourism agency was placed into administration at the start of March after council leaders pulled the plug on public funding after years of reputational and financial problems.

Mr Flinton said while Welcome to Yorkshire’s assets had not been bought by a local government body, there was still “a lot of appetite” amongst councils for a body established to protect tourism, promote the brand of Yorkshire and pick up some of Welcome to Yorkshire’s work.

Did 120,000 visitors attend Harrogate council’s jubilee events?

Harrogate Borough Council’s claim that 120,000 visitors attended two jubilee events over the recent four-day weekend has been questioned.

To celebrate the Queen’s 70 years on the throne, the council and Harrogate Business Improvement District turned part of the Stray into Jubilee Square. The venue included a stage and big screens showing events such as the Queen’s birthday parade.

Valley Gardens hosted a free family festival, organised by the council, which featured jugglers, magicians, choirs and fairground rides. An artisan market was also held in the Sun Colonnade in the gardens.

The free rides in Valley Gardens were a hit with families.

Following the two events, the council’s tourism body Destination Harrogate issued a news release that said 120,000 visitors attended over the four days.

Whilst the events were clearly popular, the council’s figures suggest as many people attended them as the British Grand Prix, Leeds Festival or the Great Yorkshire Show.

How was the figure calculated?

The Stray Ferret asked the council how the figure of 120,000 was calculated.

At Valley Gardens, a system called PFM counted whenever someone entered, meaning one person could be counted multiple times.

A council spokesperson confirmed that “if people went between two sites then they could be counted twice”. They added:

“Of course, when it isn’t a ticketed event you can’t be 100 per cent but we believe over the four days there were more than 120,000 visits to both locations.”

The council’s method of counting visits means that a family of four would have been counted 8 times if they had begun the day at the Valley Gardens, gone to the Stray and returned to Valley Gardens later in the day.

Jubilee Square on the Sunday night.

If they did the same thing again the next day, the same family would have been counted another 8 times.

This suggests the true number of people that attended the events could be significantly lower than the “120,000 visitors” stated in the news release.

‘Loose with the facts’

Harrogate district resident and transparency campaigner Alex Smith has queried the council’s use of statistics on previous occasions.

He has questioned its claim that three million people visit Valley Gardens a year and has also queried a comment by Conservative council leader Richard Cooper that 88% of Harrogate Convention Centre conference delegates return to the district for leisure.

Mr Smith accused the council of using “bogus” visitor numbers to trumpet its jubilee events and to justify spending on projects such as the proposed £47m redevelopment of the convention centre.

He added:

“Obviously this is an attempt at PR for their Destination Harrogate intentions.

“But with the future of of the town centre at stake we deserve better than a council playing fast and loose with the facts.”

Asked to respond to Mr Smith’s comments, the council spokesperson insisted its jubilee figure was accurate. They said:

“We use a system called PFM that records visitor numbers to Valley Gardens in Harrogate. This system recorded 120,258 visitors between Thursday 1 June and Sunday 4 June.

“As we knew visitors could – and would understandably want to – enjoy all the events taking place across Harrogate town centre, we used a rounded figure and phrase of ‘more than 120,000’.”

Harrogate council chief scolds councillor for calling influencer a ‘waste of money’

A leaked email reveals Harrogate Borough Council chief executive Wallace Sampson gave a councillor a dressing down after he said spending £700 on a social media influencer to promote the town was an “appalling waste of money”.

The Stray Ferret has obtained an email Mr Sampson sent to the Liberal Democrat councillor for New Park, Matthew Webber, in February.

In the email, Mr Sampson claimed the councillor’s comments, published on this website, caused a “great deal of hurt” to council staff.

However, Cllr Webber said the tone of Mr Sampson’s 500-word email was “laughable” and compared it to a schoolteacher telling off a child for being naughty.

Cllr Webber said:

“Councillors should be there to hold people to account. People shouldn’t get upset if we’re asking difficult questions. Nothing was said in a personal way or at individual people.”

Value for money?

The Stray Ferret revealed in January that Harrogate Borough Council paid Heather Cowper from Bristol £700 to promote the town’s Christmas Fayre in a blog — which only received two likes when posted on Facebook, including one from the council itself.

Her posts performed slightly better on Instagram but the investment raised questions over whether the fee represented good value for money to council tax payers.

Cllr Webber, who sits on the council’s audit and governance committee that scrutinises council spending, said the council should have used local residents to promote the town instead.

Cllr Matthew Webber

He said in January:

“It probably received less likes on the various social media platforms than we could have got from just posting a similar article ourselves or other local residents who have social media profiles.”

A telling off

The email from Mr Sampson to Cllr Webber was sent in February this year.

Mr Sampson also copied in local Liberal Democrat leader Cllr Pat Marsh as well as council employees Gemma Rio, head of Destination Harrogate, Paula Lorimer, director of Harrogate Convention Centre and communications officer James Sherwood.

Mr Sampson’s email said “I don’t expect an apology from you” but warned that negative comments about the council in the press can “undermine morale and motivation of our hardworking staff”.

The email says:

“I also don’t think that it is unreasonable to expect members to support the hard work and dedication of their officers, especially following the events of the last two years, and to trust in their professionalism.”

The full email is below.

The email from Wallace Sampson to Cllr Webber

Free to comment

Cllr Webber said he was “surprised” to receive the email from Mr Sampson regarding his comments about the £700 spend on a social media influencer, which he said he stood by.

He said councillors should be free to comment on how the council spends the public’s money without interference from the chief executive.

The Stray Ferret asked Mr Sampson for a comment but did not receive a response.

Harrogate to celebrate jubilee with four days of events

A big screen on the Stray, picnics and live music will be at the centre of Harrogate’s four-day programme of events celebrating the Queen’s Platinum Jubilee.

Destination Harrogate and Harrogate Business Improvement District today revealed plans to commemorate the Queen’s 70-year reign over the bank holiday weekend from June 2 to 5.

Part of the Stray will be transformed into Jubilee Square. It will include a large stage and video screens to broadcast the Queen’s birthday parade.

Films will be shown and there will also be a dog show and a Harrogate mastermind quiz.

The town centre will be adorned with 4km of bunting and there will be six sets of street entertainers performing across the four days.

Valley Gardens will also host a free family festival, which will feature jugglers, magicians, choirs and fairground rides. An artisan market will also be held Friday, Saturday and Sunday in Valley Gardens’ Sun Colonnades.

Gemma Rio, head of Destination Harrogate, said:

“By providing a large stage and video screens for The Stray and a family festival in Valley Gardens, we’re also showcasing why Harrogate is a great events destination.

“We hope that our residents and visitors will take the opportunity to enjoy the events happening in these glorious outdoor spaces, and experience the town centre buzzing with activity and entertainment for such a jubilant occasion.”

Matthew Chapman, Harrogate BID manager, said:

“Our Jubilee Square will be a place for families and friends to bring a picnic, watch events happening live in London via our big screen, enjoy – and participate in – a variety of fun events and activities, or to simply chill out and relax.”

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M&S temporarily closes cafe at Harrogate Oatlands

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How was the figure calculated?

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‘Loose with the facts’

Value for money?

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A telling off

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