Section of busy Ripon road to close for five daysRoadworks due as Northern Powergrid begins £5.5m scheme in Harrogate

Northern Powergrid will begin a £5.5m scheme to make the electricity supply in the Harrogate area more reliable next week.

The company, which manages the electricity network for 3.9 million people, has said the upgrade will “improve the resilience and reliability of the vital local electricity network”.

But it will cause disruption to motorists on some of Harrogate’s busiest roads, including Ripon Road, Clarence Drive and Jenny Field Drive, where the work will start.

Upgraded cabling will be installed in 22 areas of Harrogate. Work will begin on Monday, March 18 and is due to end in September.

It will require having open excavated trenches in the roads. The trenches will be protected by barriers and some locations will have two-way traffic lights.

Northern Powergrid revealed the plans at a drop-in session on Tuesday night at Harrogate’s Crown Hotel, which businesses were invited to attend.

The Stray Ferret, which attended the meeting, was told Northern Powergrid and North Yorkshire Council have been in talks about the work for over a year in consultation with local councillors, Harrogate Business Improvement District and Harrogate District Chamber of Commerce.

Northern Powergrid operates to five-year plans and is currently working to its 2023-2028 plan, which includes upgrading its network. Once its plans are approved by a regulator, the company can receive funding from a fund, which is sourced from a percentage of bill payers’ money.

A similar scheme to upgrade York’s network, costing £1.5m, is currently underway.

Northern Powergrid five million pound investment route

A spokesperson for Northern Powergrid told the Stray Ferret that the upgrades were essential. They said:

“These upgrades are what Harrogate needs to improve reliability, The works are being done to future proof the town. We Invest ahead of need, we don’t wait until there is no power we are doing it before it is needed.”

Northern Powergrid said the increasing number of electric vehicles, housing and hospitality venues made it essential to act now.

It added that businesses and houses now required a range of electric outlets and an increasing number of venues including hotels and pubs were changing from gas to electric to meet net zero goals, putting more demand on the power supply.

Steve Crawford, project manager said:

“With the decarbonisation agenda there is a real uptake in electric power. All of this technology requires electric power reinforcing to meet this increased need.

“This work will create capacity for new developments and low carbon technology connections to support the town’s economic growth. Now is the right time for Harrogate the upgrades are what the town needs right now.

“It allows future services to progress but we can’t tell how long these reinforcements will last. We wouldn’t spend more than the area needs but we can’t afford to wait until it is broken.”

When and Where

Residents will receive letters up to two weeks in advance of work beginning, the company said. The project will start next week on Jenny Field Drive and is due to end at Majestic Court in September.

Full list of Northern Powergrid times and dates for the investment works

The impact

Work is expected to take place from 8am-5pm but Northern Powergrid have purposely avoided the Crescent Road, Ripon Road and King’s Road junction to reduce disruption.

It said access for residents, businesses and emergency vehicles will be maintained disruption would be minimised by, for example, avoiding work near Harrogate Ladies’ College during term time. Public transport will continue.

The last major Northern Powergrid work in the area took place almost eight years ago near David Lloyd, where the company’s substation is located. It said the David Lloyd to Penny Pot Lane section will take the longest time to upgrade due to there being a single circuit along the route.

Mr Crawford said:

“People won’t notice a difference, we hope the upgrades will be seamless, which for us is a good thing if people cannot tell. People don’t notice power until it has gone so we are working behind the scenes and there should be no interruptions to power.”

Sharon Incerti, project manager said;

“No one is expected to be off supply and there are no planned outages for the work to go ahead. There can always be faults but they are not expected. This is a really positive scheme for Harrogate.

“It will be some short term disruption to meet Harrogate’s wider and ever-changing needs.”

To keep up to date check www.onenetwork.com and contact generalenquiries@northernpowergrid.com for any further information.


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£70,000 energy bill increase forces Harrogate district farm shop to close

Ainsty Farm Shop is to close next month after its owners were told their annual energy bill was set to jump from £20,000 to £90,000 a year.

Farmers Lily and Stuart Beaton have run the popular store for 22 years and have been in their current premises off the A59 near Kirk Hammerton since 2005. The shop sells meat from their farm as well as other produce grown locally.

The couple’s annual energy bill is due to renew next month and they received a new quote last week that was so shocking they didn’t think it was real.

Ms Beaton said:

“I said they’ve sent the wrong quote, this can’t be right. Are you sure they sent the right quote?”

Massive price hike

They contacted an energy broker, who managed to get the quote down to £76,000, but it was still far more than they are able to afford.

It led to the heartbreaking decision to close the farm shop, which has turned their lives “upside down”.

Ms Beaton added:

“We just don’t have that extra £50,000, it’s not the type of money that sits spare.

“If we were to try and put an increase on prices and charge customers more, that wouldn’t be fair, it would exclude a lot of customers. We’d just price ourselves out of the market.”


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The cost of living crisis is now being felt by just about everyone, with wholesale energy prices soaring due to the war in Ukraine as well as high demand post-covid.

But for owners of small businesses like Ainsty Farm Shop, it can sting seeing oil companies like Shell and BP post record profits whilst they are forced to close their doors.

Ms Beaton said:

“It’s just phenomenal the record profits they are announcing for these businesses, yet everybody else underneath them is going out of business because they can’t sustain the rises. That’s where the problem lies, that’s what needs sorting out.”

‘Tip of the iceberg’

She believes the closure of their business is the “tip of the iceberg” and fears for how the food and retail landscape could eventually look.

The couple hope their plight acts as a warning to show that small businesses need more help if they are going to weather the current crisis and come out the other side. Ms Beaton said:

“It will be a very sad day when there are only supermarkets and no independents. It’s what will happen unless something is done now, but it’s been too late for our shop”.

Since announcing their closure over the weekend they have been heartened by the messages of support and goodwill from customers.

After September, they will continue to sell meat and produce from their farm via their online shop.

“Some of the customers came through the doors when we opened our first shop. They are very loyal, lovely customers. It’s heartbreaking to think these people you see weekly you won’t see them again.

“Its been a long time, our kids have been born since we’ve had the shop, they’ve worked here too during school holidays. It’s just all going to end which feels very strange.”

To sign up to the Ainsty Farm Shop mailing list for updates on how to still buy meat from them after they close, email sales@ainstyfarmshop.co.uk or call 01423 331897

Northern Powergrid criticised over ‘unacceptable’ Storm Arwen failings

Energy regulator Ofgem has today published a damning report into how Northern Powergrid handled Storm Arwen.

The storm battered the Harrogate district and much of the UK in November and caused widespread disruption to homes and businesses. Over one million customers lost power as winds hit 98mph.

The storm struck during bitterly cold weather and left some rural homes in the district, including in Beckwithshaw and parts of Nidderdale, unable to cook or heat their homes.

Northern Powergrid is the company responsible for the electricity distribution network across the North East, Yorkshire and northern Lincolnshire.

Six-month review

Ofgem published its findings after a six-month review into how Northern Powergrid, Scottish and Southern Electricity Networks and Electricity North West responded to the storm.

The review focused on whether the power outages could have been prevented and whether correct and timely information was given to customers.

Storm Arwen Jenny Field Drive

A fallen tree in Jennyfields during the storm.

It also looked at whether power was restored quickly enough and how customers were supported after the storm including the processing of compensation payments.

It found some households remained off power for an “unacceptable” amount of time, received poor communication from their network operator and compensation payments took too long.

It highlighted Northern Powergrid in particular for not contacting vulnerable customers prior to the storm.


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Below standards

The report warned Northern Powergrid that the performance at its call centre fell below standards, which could be a breach of licence conditions.

It also suggested that some of the electricity poles that fell onto power lines were susceptible to damage because of their age, although it said this needs further investigation.

Jonathan Brearley, chief executive of Ofgem, said:

“The frequency of extreme weather events is only set to increase so it is really important that industry, and those involved more widely, learn from Storm Arwen to better respond in future.”

The three energy firms have already agreed to pay nearly £30m in compensation to affected customers but following the report, they have agreed to pay a further £10.3m.

Read the report in full here.

Northern Powergrid’s response

Phil Jones, chief executive of Northern Powergrid, has published a full response to the Ofgem report on its website.

Mr Jones said:

“As we said at the time, we understand how challenging Storm Arwen was for our customers and we are sorry for the difficulty and disruption it caused to their lives. We appreciate the patience that they showed and the dedication of our team who worked through some of the most difficult conditions we have ever faced.

“The extreme nature of the event meant we learned some difficult lessons. It highlighted some limitations in our systems and showed us things we can do to be able to provide a stronger response to more extreme storms. We are committed to doing those things to make the communities that we serve more resilient to extreme weather events.”