Local estate agent Feather Smailes Scales (FSS) has won the British Property Award in Harrogate for its sales department.
The team was congratulated for its outstanding performance throughout the judging period, which looked at customer service levels.
Partner Richard Smailes said:
“I am delighted that we have been recognised by an independent adjudicator as “best in class” and winning the gold award.
“It is testament to my wonderful team who show dedication, hard work and a caring nature at all times and a true depth of knowledge with regard to the housing transaction process. I couldn’t be more proud.”
The awards were created by a team of former estate agency owners who hope to change the way estate agents are perceived by the public.
They consider a set of 25 criteria that consumers often overlook, and aim to highlight excellence in different towns across the country.
Robert McLean, from The British Property Awards, said:
“Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
FSS has now been nominated for a number of other national awards.
Three Harrogate spas nominated for good spa awards
Rudding Park, Three Graces Spa at Grantley Hall and The Swinton Country Club have all received nominations for the good spa awards 2022.
Rudding Park is nominated for the best destination spa, whilst Swinton Country Club and Grantley Hall are nominated for two awards each. Swinton is hoping to win awards for sustainability and wellness, and Grantley Hall is in the running for wellness and best destination.
Swinton Estate said it was “delighted” to be nominated for both awards, adding:
“Wellness and wellbeing, both physical and mental, sit at the heart of our commitment to all guests.”
The hotel was also the first in the UK to install a biomass boiler, a sustainable alternative for heating water at the spa.
Last year, Three Graces Spa at Grantley Hall won the best spa for fitness and wellbeing, and Rudding Park won in 2020 for the best outdoor facilities.
Voting is open until 5th June, and the winners will be announced on 20th June at the spa life convention in Gloucestershire.
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- Harrogate estate agents take on Yorkshire Three Peaks
- Four wellness retreats in the Harrogate district to re-energise mind, body and soul
Harrogate estate agents take on The Three Peaks to raise over £5,000 for charity
The team behind Harrogate estate agents Feather Smailes Scales has raised more than £5,000 for charity by taking on The Yorkshire Three Peaks.
In total, 13 staff took on the mammoth challenge, which covers 24 miles and 1,585 metres of ascent on Friday, April 8.
FSS Property chose to support Maggie’s Cancer Charity with the hike. Maggie’s has centres across the UK where people with cancer and their families can access support.

Daniel Brumfitt, a partner at FSS, said:
“Maggie’s Cancer Charity is an organisation close to the team’s hearts. So many of us have seen loved ones lose the dreadful battle of fighting cancer.
“Our Just Giving campaign hopes to give back something to a group that does such fantastic work. The least we could do was hike the beautiful Yorkshire Three Peaks!
“Reaching the top of Ingleborough is a fantastic feeling; the view over the moors is even more breathtaking than the hike itself.
“Everyone finished in good spirits without any injuries, aside from a few blisters and some sore legs!”
Three Peaks Challenge
The iconic hike is recognised as one of the UK’s best walks. It is often chosen for charity hikes for its difficulty level and stunning views of the North Yorkshire Moors.
It takes in the peaks of Whernside, Ingleborough and Pen y Ghent with stunning views of the surrounding Yorkshire Dales skyline.

Everything went to plan on the day the team at FSS put on their walking boots.
They aimed for 12 hours and managed to complete it well under that, punching in a cool 10 hours and 30 minutes.
You can still donate by clicking or tapping here to help those impacted by cancer take back control of their lives.
FSS are one of the area’s only comprehensive estate agents and know the Harrogate district like the back of their hands. So the community where they are based is key.
Help FSS raise money for Maggies Cancer Charity by supporting their Just Giving page.
Record number of homes sold above £1m in the Harrogate district last yearThe booming housing market in the Harrogate district led to a record number of homes sold above £1million last year.
Land Registry data reveals 84 property deals passed the seven-figure threshold, more than any other previous year.
The number includes all detached and semi-detached homes as well as apartments.
The most expensive part of Harrogate is an area off Leeds Road —Fulwith Mill Lane, Fulwith Grove, Fulwith Drive and Fulwith Road — where five homes sold for over a million in 2021.
The Harrogate district beats large metropolitan areas in the North (Leeds, 55, York, 27, Manchester, 17) when it comes to bumper property deals.
Knaresborough
The two most expensive homes sold last year in the district were in Knaresborough.
Staveley Court in the village of Staveley sold for £3m and a property on Lands Lane went for £2.9m.

Staveley Court. The most expensive property in the Harrogate district last year
In a sign of just how buoyant the property market is currently, the website Move Market suggests Staveley Court’s value has increased by a whopping £449,000 since it was sold in January 2021.
Its price tag has trebled in two decades. It was sold in 2001 in a deal worth £950,000.
Peter Lacey is from Knaresborough Community Land Trust, a not-for-profit organisation that is hoping to develop a site in the town into affordable housing.
He said the record year for million pound houses indicates the market is currently imbalanced:
“The pace in which affordable housing is growing is being outstripped by the rate we are selling million pound houses.
“It’s a product of supply and demand, but an awful lot of people, including my own kids, can’t get on the property ladder.
“We haven’t got the balance right but you can’t criticise anyone for buying or selling house at market value.”
Mr Lacey said he is worried that expensive property deals will inflate the market and make it even more unaffordable for people earning average wages to buy a home here.
He added:
“That’s what id be concerned about. If market is distorted, that becomes an issue.”
Booming market
David Waddington, director at Linley & Simpson, described the current housing market in the district as a “frenzy”.
He said the average value of a property in Harrogate is going up by 1% a month.
He added:
“There has been really strong activity over the last three years. Selling homes for over a million is not uncommon nowadays.”
“Increasingly, buyers are wanting houses with all the bells and whistles, but to be able to afford a million, Harrogate is the jewel in the crown.”
Last week The Sunday Times named Harrogate as one of the best places to live in the UK.
Judges cited the town’s schools, parks, shops, cafes and restaurants as among its attractions, describing it as “all the fun and fresh air of Yorkshire without any of the gritty bits”.
Mr Waddington said around 25% of Linley & Simpson’s sales are from people moving up to the district from down south, which he said could be pushing prices up.
He expects a downturn in the market later this year but for those who can afford a £1m price tag, he said they are less likely to be affected by factors like the cost of living crisis and inflation.
Butcher serving Harrogate district appoints first resident chefA butcher that provides meat and poultry to restaurants, cafes and homes across the Harrogate district has appointed its first resident consultant chef.
Greg Lewis will help Wetherby-based Sykes House Farm develop products and build and run a new demo kitchen on site.
Rachael Hirst, who runs the third-generation family business with her brother Robert Smith, said:
“We are delighted to have Greg on board and are extremely excited for our future plans with him.”
Mr Lewis began his career as a bakery assistant in New Zealand, then progressed onto cooking for athletes at the Sydney Olympics. He then moved to the UK and worked under Jeff Baker at Pool Court, Leeds, which was England’s only inner-city Michelin starred restaurant outside of London at the time.
Estate agent makes series of appointments

Georgie Williams
Estate agent Dacre, Son & Hartley has made a series of appointments and promotions across its North Yorkshire offices.
Georgie Williams has been promoted to branch manager in the Wetherby office, where she will lead the team selling homes throughout the town and surrounding areas including Boston Spa, Collingham, Tadcaster, Spofforth, Sicklinghall, Bramham, Harewood, Scarcroft and Kirk Deighton.
Alison Reilly from Dacres’ Pateley Bridge office and Dan Rice from the Ripon office have both been promoted to sales managers. Reilly has worked at Dacres for almost 19 years and Rice joined in 2018.
In the company’s Harrogate office, Alex Jackson and James Curtis-Bean have been appointed as sales negotiators. The pair will work alongside the team’s branch manager Sophie Tillisch.
The North Yorkshire teams are led by area director Paul Baxter. He said:
“These promotions and appointments will enhance the standard of service that our clients enjoy, and further strengthen our Wetherby, Harrogate, Ripon and Pateley Bridge offices.”
Harrogate IT firm acquires company
Harrogate IT firm Redcentric has acquired a provider of security testing, incident response management and consultancy services.
7 Elements works with customers to assess security threats, identify weaknesses and provide tailored support.
The company, which has operations in Edinburgh and Leicester, has an annual revenue of about £1m.
Following the acquisition, it will continue to operate as a standalone business and will be led by its former owner, David Stubley, who established the company in 2010.
Redcentric paid £1.95m in cash, which could rise to £2.4m based on the future performance of the business over the next 13 months.
Chief executive Peter Brotherton said:
London estate agent returns home to Harrogate to open new firm“I am delighted to welcome 7 Elements into the Redcentric family. The addition of its services to Redcentric’s existing DDOS, SIEM, managed WAF and information security consultancy services means we are now able to offer a complete portfolio of security services to our customers.”
A new estate agents is opening in Harrogate after its owner, Libby Watt, decided to leave London to return home.
After more than 20 years in the capital working for firms such as Featherstone Leigh and Manors, Ms Watt said she chose to move back home to be closer to her parents and set up a new firm, Barclay Watt Estates.
The new agency will cover all of Harrogate and surrounding towns.
Ms Watt said she is hoping her London contacts and love for property will help her stand out among the numerous well-established Harrogate agencies.
She said:
“I’m obsessed with property and never ever tire of visiting clients and seeing other peoples houses.
“I am always friendly, always fair, but will fight to the death to get my clients the best deal, and ensure their transaction is pushed along to a swift and satisfactory conclusion.”
Initially, Ms Watt was planning to buy a second home to be closer to her parents and commute regularly but said it was her experience with local agents planted the seed to set up her own firm.
“After registering with pretty much all the agents, only three made contact with me. I also made an offer on two properties – one I never heard back from, and the second emailed about five days later.
“I was genuinely shocked, after all, clients give you their properties to sell/let in good faith and to me it is just not acceptable to not get back to people, or not to act in your clients best interest. I discussed setting up on my own with friends here, who had been left frustrated when buying or selling properties here, and they thought it was a great idea – so here I am.”
Read more:
- Harrogate’s former registry office demolished ahead of rebuild
- Harrogate hotel suffers £100,000 cancellations due to Omicron
Ms Watt has said she will be focussing on sales, lettings, management and property acquisitions. In London, she said it is common for agents to close deals on homes before they hit the market she is hoping to offer the same in Harrogate.
She is currently working alone but said she hopes to hire more staff in the future.
Ms Watt said she is also in the process of securing an interior designer to work alongside her and will also offer a national, and international Global Relocation service.
My Year: Harrogate estate agent ‘luckier than most’ amid pandemicFor businesses, it has been a challenging and worrying year, in many different ways. Tim Waring, leading estate agent and chartered surveyor at Lister Haigh, reflects on what started as a normal year but soon began to change.
Looking back over the past year, one of my happier times was a fabulous day during a group ski trip to France. We’d just had a day with blue sky and sunshine in Val D’Isere, and then the Saturday night dinner is our dining highlight of the trip.
But this tranquil setting came to an abrupt end. After the first course, we were told everything was closing that night.
It was a real wake up call given I guess we had been in our world for three or four days beforehand. My other half had ironically told me I was in a bubble and didn’t appreciate how difficult things were becoming.
It proved to be a prophetic turn of phrase. It all seems such a long time ago given everything that has happened since.
I was lucky my estate agency was only closed for two months. Since reopening, the property market has been a hive of activity, helped, in no small part, by the stamp duty incentive offered by the Chancellor.
Meanwhile, I have friends in the retail and hospitality sectors who have seen their businesses decimated after two national lockdowns and ongoing tier restrictions. Some may well not re-open in 2021.
Read more:
- Harrogate estate agents relieved at stamp duty holiday
- District estate agent reports a surge in home-buyer interest
So I cannot consider myself hard done to, when one of the things I missed out on this year was celebrating a big birthday with friends in April.
Lockdown has fast tracked my relationship with the aforementioned girlfriend to the point that I now consider we are partners, and happily in a support bubble.
But yet, one friend has died from this awful virus, and at least two others have had hard times in hospital because of it.
I might have not seen my son who lives in London for many months, but fortunately technology has allowed us to keep in contact in a way that wouldn’t have been possible just a few years ago.
My grandson, Arthur, was only five months old when this wretched thing started. Now he is walking and already proving to be a typical toddler. He lives in Harrogate, so I have been able to see him regularly.
I love re-watching a video of him trying to walk and instead falling over in the leaves. Yet another reason to feel I have been luckier than most in 2020.
So that’s why, all things considered, I think I’ve been luckier than most of late. What happens next year – who knows?
When the Bank of England says things are “unusually uncertain”, maybe that says it all.
The Latin phrase carpe diem, “seize the day”, comes to mind when one reflects on the last 12 months.