Ripon Grammar School closed tomorrowNorthern Gas Networks issues update on Leeds Road closureHarrogate road dug up — just days after it was resurfaced

A road in Harrogate had to be dug up last week to fix a gas leak – which was caused by council resurfacing work just days earlier. 

North Yorkshire Council had just completed work near the Stray, giving the top end of North Park Road a pristine new surface at a cost it estimated at £144,350. 

But the tarmac was barely set when gas was smelt and remedial work ordered.

Northern Gas Networks, the company responsible for piping gas across most of the north of England, was called in and the leak was fixed the next day, with repairs reducing traffic to a single lane for the day. 

But NGN claimed the leak had been caused by the council’s machinery. 

Photo of the repair to North Park Road carried out by Northern Gas Networks following a gas leak.

The pristine new surface of North Park Road already has a repair patch.

Dominic Nevison, site manager for NGN, told the Stray Ferret: 

“We recently attended a gas escape on North Road, Harrogate. We were able to successfully repair the affected standpipe. 

“The cause of the gas escape was due to disruptions during the resurfacing of the road. Although this does not happen frequently it is something that can occur on occasions. 

“I am pleased to say that we were able to swiftly resolve the issue and reinstatement was carried out and completed at the end of last week.” 

“Our priority was to repair the escape as an urgent priority and ensure the road could be re-opened when safe to do so.” 

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A61 reopens after gas leak at Ripley

The A61 at Ripley has reopened this morning after a collision involving a lawn mower caused a gas leak last night.

As well as closing the road, emergency services advised nearby residents to close their windows.

North Yorkshire Fire and Rescue Service said a crew was called to the scene just after 6.30pm.

Its incident log said:

“A crew from Harrogate and an officer from Ripon responded to reports of a grass cutting machine that had impacted a large gas main and caused it to rupture creating a significant leak.

“Crews stood by and assisted with traffic management whilst gas engineers excavated to locate the leak and worked to isolate the supply.”

Northern Gas Networks was on the scene soon after and firefighters issued advice on social media.

https://twitter.com/SierraZero4/status/1675929780955258904?s=20

 

Traffic between Harrogate and Ripon was diverted through the village as engineers worked to repair the rupture.

The road is open this morning.

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Jennyfields residents urged to be patient over gas leak payments

Jennyfields residents still waiting for £60 gas compensation payments have been told they will be issued automatically.

About 3,500 homes in Jennyfields were without gas for 48 hours after a major gas leak on Ripon Road in October.

Northern Gas Networks, which distributes gas to homes and businesses in Yorkshire, the North East and northern Cumbria, automatically issues £60 compensation payments through customers’ gas suppliers for loss of supply for more than 24 hours.

But six weeks after the leak, which the company said affected more people than any other incident it had dealt with in the last 18 months, some people have yet to be paid.

Eileen Brown, customer experience director for Northern Gas Networks, told the Stray Ferret some payments had been delayed because gas suppliers had gone out of business.

Ms Brown said Northern Gas Networks would process the payments when it was notified of the new suppliers. She added if it made the payments before then they could be delayed even longer because they would get tied up in lengthy administration processes.

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She pledged all 3,500 homes would be fully compensated automatically and asked residents not to call Northern Gas Networks requesting payments.

“Payments will be coming to them. They don’t have to do anything for it.”

Asked how long people could expect to wait, Ms Brown said it was likely to be weeks rather than months but added the timings were “beyond our control” because of the need to wait until customers were transferred to new suppliers.

Some customers on the priority services register are also entitled to £48 compensation payments for the provision of alternative heating. Again, Ms Brown pledged they would be made.

‘1 in 43 years occurrence’

The leak occurred when sub-contractors damaged a pipe during deep excavation work about three metres below the surface of Ripon Road, near the Hydro.

Northern Gas Networks converted the Styan Community Centre in Jennyfields into an emergency hub to respond to the incident.

A total of 355 Northern Gas Networks engineers and volunteers helped that weekend, aided by 30 voluntary organisations. The company gave away 800 electric heaters, “slightly fewer” electric hobs, 50 oil filled radiators and 1,500 food vouchers worth £10 each.

The company’s response was widely praised by people in the area.

Ms Brown said the loss of gas supply happened on average once every 43 years and most customers would not experience this again in their lifetimes.

Asked how much the incident had cost Northern Gas Networks, she said she was unable to say but added:

“We do the right thing for customers. The cost is the cost. It’s about being there for customers.”

 

Residents invited to attend Jennyfields gas leak meeting

Residents are being invited to attend a meeting on December 2 to discuss the gas leak that affected 3,500 homes in Harrogate.

Northern Gas Networks has organised the meeting, which will take place at the Styan Community Centre in Jennyfields.

The centre became an emergency hub from October 15 to 17 when NGN sub-contractors damaged an underground pipe on Ripon Road where roadworks were taking place.

Gas supply to homes in the HG1, HG2, HG3 and HG4 areas was cut off and thousands of electric heaters and food vouchers were handed out.

An NGN statement said:

“While incidents such as this are rare, it’s important that we reflect on what went well, and what we could have done better, so that we continually improve the service that we provide to our customers.

“During the session we’ll give a brief overview of how the incident unfolded, what support Northern Gas Networks provided to minimise disruption, and what we are now doing to make sure that an incident like this does not occur again.

“There will be then be an opportunity to discuss a number of key areas, including communication, support services and working with others.”

NGN said the meeting was aimed at residents, business owners, councillors, MPs, emergency workers and community groups.

To attend, you must register here by November 26.

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Harrogate gas leak: public meeting to be held

Northern Gas Networks is to hold a public meeting to discuss the recent leak that left 3,000 Harrogate homes without gas for 48 hours.

Discussing the cause of the leak for the first time, the company said in a statement that sub-contractors had damaged the underground pipe on Ripon Road in Jennyfields, where roadworks were taking place.

Gas supply to homes in the HG1, HG2, HG3 and HG4 areas was affected for two days from October 15 to 17. The Styan Community Centre in Jennyfields was converted into an emergency hub where residents could collect electric heaters and food vouchers.

The statement added the company had informed the Health and Safety Executive, the government agency responsible for workplace safety, and “instructed an internal investigation to understand the full circumstances”. No further details have been released.

It said:

“While the internal investigation is still ongoing, Northern Gas Networks can confirm that the gas pipe was damaged during essential gas mains replacement work which was being carried out by a specialist sub-contractor working on behalf of Northern Gas Networks.

“In the coming weeks Northern Gas Networks will be hosting a public meeting and inviting customers and stakeholders to join Northern Gas Networks colleagues to reflect on the incident and take a deeper look at the events of that weekend.

“The purpose of the meeting is to give customers the opportunity to share their feedback and for Northern Gas Networks to gather valuable insight to enable them to continue to improve their response.”

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John Richardson, customer operations director at Northern Gas Networks, said:

“The safety of our engineers and members of the public is our priority and we are supporting the teams and contracting partners involved to ensure that we learn from what happened and put the appropriate measures in place so that safety is never compromised.”

Traffic lights on Ripon Road, which had been in place since early September while Northern Gas Networks completed engineering work to upgrade metal gas mains, were removed last weekend.

 

Harrogate gas leak: cause still not revealed as roadworks continue

Northern Gas Networks has yet to reveal what caused the leak that left 3,000 Harrogate homes without gas last weekend.

Gas could be smelled for miles around following the incident at the Ripon Road roadworks near the Hydro leisure centre. Thousands of electric fan heaters, electric hobs and food vouchers were distributed to residents in the Jennyfields area.

An emergency hub opened at the Styan Community Centre to help those affected.

One week on, the cause remains unknown and the roadworks, which were initially due to last for four weeks from September 6, are still ongoing.

John Richardson, director of customer operations at Northern Gas Networks, said a “full investigation” would take place after a new pipe was laid.

He said:

“Our engineers are continuing to closely monitor the gas network in the Jennyfields area of Harrogate while we complete our essential work.

“We’re aware that some people were experiencing low gas pressure yesterday, which occurred while we worked to permanently repair the gas pipe. Our engineers responded promptly and normal pressures were restored the same day.

“We worked around the clock, laying a further over-land bypass pipe to increase the gas available to the local network and also increased gas pressure in the area to ensure that supplies were maintained while our engineers worked.

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“Once a new pipe has been commissioned this weekend, we will be carrying out a full investigation into the cause of the gas escape, which occurred on Friday 15 October.

“Temporary two way traffic lights will remain in place at the junction with Grainbeck Lane and Otley Road for another week while we complete our essential work to modernise the gas network in Harrogate.”

A spokesperson for North Yorkshire County Council, the highways authority, said:

“We approved an extension to the roadworks on October 6 lasting until October 22. Northern Gas Networks has since requested an extension until October 28.”

Gas leak: Harrogate told to reduce heating and showers again

Northern Gas Networks (NGN) has once again asked Harrogate residents to reduce their use of central heating and showers following last week’s gas leak.

Engineers are on Ripon Road near the Co-op petrol station after customers reported low gas pressure in the HG1, HG2, HG3 and HG4 postcodes.

It is unclear how long the engineers will be on site working the fix the problem. In the meantime, the gas company has urged people to avoid all “non-essential use”.

NGN did not specify the cause of the low pressure and loss of service but linked it to the major gas leak which started on Friday and continued into the weekend.

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A spokesperson for Northern Gas Networks said:

“If you live or work in the area affected, we are asking once again to please temporarily minimise your use of gas while work is underway.

“By avoiding all non-essential use, people can help ensure there is enough gas in the system to go around everyone.

“That means trying not to use central heating, and avoiding taking showers if you have a combi boiler, until further notice.”

The gas company has asked anyone with boiler issues or those who need help turning gas back on to call its customer care team on 0800 040 7766 and select option three.

However if you smell gas then call the National Gas Emergency Service immediately on 0800 111 999.

What caused Harrogate’s huge gas leak?

Northern Gas Networks has yet to reveal what caused a huge gas leak in Harrogate that left 3,000 homes without supplies for two days.

The company, which distributes gas, opened an emergency hub at Styan Community Centre in Jennyfields on Saturday to help people without hot water or cooking facilities.

It gave away thousands of electric heaters and hot plates and distributed £10 meal vouchers.

The company’s rapid response earned praise from locals but it has yet to say what caused Friday’s leak, which could be smelt for miles around.

John Richardson, director of customer operations at Northern Gas Networks, said:

“We will be carrying out a full investigation into the cause of the escape in Ripon Road, and it is not possible to comment further at this time.

“Our priority right now is to get the remaining properties reconnected to the gas.”

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Temporary lights have been in places near the Hydro on Ripon Road since September 9. The work was scheduled for four weeks so it had already overrun before Friday’s incident.

People were evacuated from the Hydro on Friday.

Asked what the works were for, why they were delayed and when it would finish, a Northern Gas Networks spokeswoman said:

“This is essential gas mains replacement works to modernise the gas network.

“The scope of works changed after the project began, which extended the duration of the work.

“We’ll advise on a completion date as soon as possible, but traffic management is likely to be in place for another couple of weeks.”