‘Devil will be in the detail’: Harrogate business groups react to Mayor’s £10m high street fundLego model to appear at the Stray Ferret office as part of Harrogate trailFloral window competition returns to Harrogate this summerHarrogate BID introduce town centre support officerCouncil to stay neutral on any future BID votes

North Yorkshire Council has announced it will not use its voting power to influence ballots on the creation of business improvement districts (BIDs). 

The purpose of BIDs is to boost economic activity within their area, and they are funded by an additional levy on local business ratepayers. In Harrogate, the 1.5% levy raises more than £500,000 a year. 

BIDs are created following a majority vote by these ratepayers, which include local authorities. Because councils own so much town-centre property, they typically wield considerable voting power.

Harrogate BID was first created in 2018 after business ratepayers voted for it, and the result was in part due to the support and votes of Harrogate Borough Council. Ripon BID was created in 2021, also in part due to the support of the council. 

But when Harrogate BID came up for renewal in 2023, North Yorkshire Council – Harrogate Borough Council’s successor – chose not get involved, leaving it to businesses to decide. That vote went through with 76% in favour; the council’s backing would have added a further 12% to that figure. 

In its latest announcement, which was prompted by a vote on the Yorkshire Coast BID, North Yorkshire Council has maintained that stance and formalised it. 

A decision of the chief executive published this week stated: 

“The council is aware that due to its rateable value across North Yorkshire, that if it were to vote there is a risk that it could have a disproportionate impact on the outcome of the ballot. It is estimated that North Yorkshire may hold around 10% of the voting value for the YC BID. 

“The council therefore intends to abstain in the forthcoming Yorkshire Coast ballot, or other future BID levy ballots across North Yorkshire, to limit its influence and ensure it is businesses who determine the outcome.” 

Locally, the decision affects Harrogate and Ripon, where BIDs are already in place, and may in the future affect Knaresborough, if businesses there decide to create one. They narrowly voted against the idea in 2021. 

In Harrogate, town centre businesses will next be able to vote on whether or not to fund Harrogate BID for a third term in 2028. Ripon BID comes up for renewal in 2026.

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Floral trail to be installed in Harrogate this summer

Large floral displays will once again be installed around Harrogate this summer.

Harrogate Business Improvement District announced today it is bringing back its floral summer of celebration.

A trail of displays will be placed in locations around the town, allowing visitors to celebrate the town’s floral heritage.

This year’s theme is friendship, which has also been adopted by the Royal Horticultural Society for its 60th anniversary celebrations in 2024.

Last year’s BID displays told the story of Harrogate’s twinned towns and multi-national co-operation.

Last year’s floral celebration focused on Harrogate’s twinned towns.

Harrogate BID’s floral celebration won gold in the BIDs, town centres and city centres category at the Britain in Bloom awards.

Harrogate BID manager Matthew Chapman said:

 “We are incredibly passionate about promoting Harrogate as a floral destination in our own unique way – and we were thrilled to be crowned with the gold award at Britain in Bloom last year.

“We cannot thank the partners we work with, including Harrogate in Bloom, enough and look forward to welcoming hundreds of people and the In Bloom judges to our trail later this year.”

The floral event is part of the BID’s work  to maintain Harrogate’s floral offering including planters and barrier baskets.

Further details of the event are yet to be announced.

Here are some of last year’s displays.

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Harrogate BID to provide grants to upgrade storefronts

Harrogate Business Improvement District has announced it will provide grants to support businesses in making improvements to shop fronts and accessibility.

Each year, the BID provides the match funding to levy paying businesses for support with improvement work.

The organisation will provide match funding up to £750 towards these improvement works. All members within the Harrogate BID area are eligible to apply for the grant which is available on a first come first served basis.

The aim is to offer investment into repairs and redecorations of business entrances and streets as well as the refurbishment or replacement of graphics and signage to improve the appearance of the town.

The funding will also go towards making Harrogate businesses more accessible. The grants will provide improvements including the installation of ramps, handrails, and automatic doors.

The BID said the funding “helps to create a great first impression for any visitors to the town and allows residents and business owners in Harrogate to take pride in their town”.

Matthew Chapman, Harrogate BID manager, said:

“Harrogate is always championed as the jewel in Yorkshire’s crown, and we know that first impressions really do count. This is why we are proud to once again launch the Shop Front Match Funding Grant to support our members and this worthy representation.”

Businesses wishing to submit a request for a grant should email info@harrogatebid.co.uk with a short description of the proposed work, any equipment needed, the expected completion date and any quotations or proposals.

Further details on the terms and conditions of the grants can be found on the Harrogate BID website.

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Call for retailers to get involved with Harrogate fashion show

Retailers have been called on to get involved with this year’s Harrogate fashion show.

Harrogate Business Improvement District is once again organising the event with the Stray Ferret as media partner for the second year.

The celebration of fashion will again feature a pop-up catwalk on the piazza outside the Victoria Shopping Centre on May 18.

The catwalk will feature new categories alongside favourites from last year, including wedding dresses, activewear, the summer season and clothing.

Now, Harrogate BID is set to host a meeting on April 24 at 4pm at Starling Cafe to help inform retailers on how they can get involved with the event.

Then, on Wednesday May 1, the team have organised an ‘Open Office’ day to allow those who cannot make the initial meeting to learn more about how they can take part.

The BID is also looking for models and influencers to join to help show off the Harrogate fashion offer and spread the word about the event.

Bethany Allen, business and marketing executive at Harrogate BID, said: 

“We’re really excited to be hosting the Harrogate Celebration of Fashion for a second year running after a really successful event last year.

“The event truly champions Harrogate’s retail offer but also celebrates the hospitality and professional services sector as we saw from last year’s event, with the likes of Nicholls Tyreman and Howdens Insurance taking to the stage.

“It’s a really great event to be part of with a great community feel.”

If you would like to attend the meeting on April 24, register here or contact the BID team on info@harrogatebid.co.uk.

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Primark store manager becomes chair of Harrogate BID

Andrea Thornborrow has succeeded Dan Siddle as chair of Harrogate Business Improvement District.

Harrogate BID, which encourages people to visit the town centre, announced the move as part of a series of changes to its board in a press release today.

Ms Thornborrow, who was previously vice-chair, is store manager of Primark in Harrogate.

The press release said Mr Siddle, the general manager of the Crown Hotel who was appointed Harrogate BID chair in January last year, had stood down due to work commitments.

Ms Thornborrow said:

“Harrogate BID has gone from strength to strength and is making a positive difference to the town centre.

“As a long-standing BID member, I am looking forward to taking on the role of chair and building on the success we have made.”

Sara Ferguson, a director of Caffé Marconi and Lyndsay Snodgrass, marketing manager at estate agents Verity Frearson, have become joint vice-chairs.

Ms Ferguson, a former chair of Harrogate BID, said:

“I am very much looking forward to working with Andrea, Lyndsay and the brilliant BID team to continue the great work they are doing for Harrogate town centre.”

Ms Snodgrass said:

“This is a really exciting time as we enter our second term and I look forward to working with Andrea and Sara to support Matthew and the rest of the BID team to develop and build on the success of term one.”

The Harrogate BID board has seen several departures and new appointments.

Sue Kramer, co-owner of Crown Jewellers of Harrogate, James White, centre manager at the Victoria Shopping Centre, Simon Midgley, owner of Starling Café, Neil Mendoza, general manager at the Studley Hotel and Julian Rudd, head of regeneration at the newly formed North Yorkshire Council, have joined the BID board as directors.

Harrogate BID is funded by town centre businesses to encourage more people to visit.

It launched in 2019 and started its second five-year term in January this year after businesses voted to continue to support it.

Picture: New chair Andrea Thornborrow (centre) with joint vice-chairs Sara Ferguson (left) and Lyndsay Snodgrass.

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Trading Hell: ‘Report crime so we can cut crime’, says BID manager

This is the fifth in our Trading Hell series of features investigating anti-social behaviour and crime in Harrogate town centre.

All this week, our Trading Hell series of features has been putting the problems faced by central Harrogate businesses under the microscope.

We’ve found out what town-centre traders feel about anti-social behaviour, shoplifting and threats to staff through our unprecedented survey.

We’ve taken a deep dive into the official data to find out what the stats have to say about crime levels in the heart of our town.

We’ve heard from Harrogate Homeless Project about the limits constraining the charity sector’s response to rough sleeping and street drinking.

And we’ve heard from a senior police officer about what North Yorkshire Police are doing to tackle crime and anti-social behaviour and to restore public confidence. 

But could there be a better way? Matthew Chapman certainly thinks so. He’s manager of Harrogate BID (business improvement district), and for the last couple of years he’s been leading the charge for the introduction of a Public Spaces Protection Order (PSPO). He told the Stray Ferret: 

“At the moment, the police are on the street and know there’s a problem, but they don’t have the powers to be able to do anything about it. A PSPO would give them the tools to be able to do that.” 

Introduced in 2014, PSPOs prohibit specified behaviours and offences from precisely delineated areas. Harrogate introduced one in August 2016 and extended it a year later for another three years. It was tailored to clamp down on street drinking inside the railway and bus stations, Victoria Shopping Centre, and the Victoria and Jubilee multi-storey car-parks. Enforcement officers had the power to ask people to stop drinking in a public place and ‘surrender’ their alcohol. Refusal to hand it over could result in a fixed penalty notice of up to £100. 

But that order expired in 2020 and the pandemic lockdown meant there was no need to renew it, so there hasn’t been one in place for the past four years. 

A new one is long overdue, according to Matthew Chapman, and an overwhelming majority of central Harrogate businesses appear to agree. Our Trading Hell survey found that 92% of town-centre traders support the introduction of a PSPO.

Graphic showing that 92% of town-centre traders would like to see a public spaces protection order (PSPO) introduced in Harrogate.

Lifestyle choice?

Who is to blame for all the problems that traders face – including anti-social behaviour, street drinking, persistent begging and shoplifting – is a simple question with a complex answer. According to Matthew Chapman, there are several different kinds of offender, but most of the problems are caused by two groups: “homegrown” street drinkers and gangs from out of town.

Homelessness. Photo: Dennis Jarvis/Flickr

Photo: Dennis Jarvis/Flickr.

He said: 

“We know of people who have got addiction problems, people who have had some kind of trauma in their life – whether it’s in childhood or more recently – and they’ve ended up in a really difficult situation as a result. 

“These people deserve the right to support, and health, and care, and there’s a lot of help out there for them. We’ve got Harrogate Homeless Project that can provide counselling, GPs, vets, food and showers; we’ve got North Yorkshire Horizons, which offers support with addiction; we’ve got the rough sleeper coordinators at the council; we have the No Second Night Out provision that allows people access to a hotel room for the night when the temperature’s 2°C or below.   

“If all those avenues have been explored, and this person continues to shoplift, continues to perform anti-social behaviour, continues to be a nuisance to society, then we believe the gap is in policing. At this moment in time, those people aren’t breaking the law – and that’s why we’ve been calling for a PSPO to be introduced.” 

Does this mean he agrees with former Home Secretary Suella Braverman that rough sleeping is a “lifestyle choice”? He said: 

“Some people have chosen that way of life for so long that adapting back into what we would call a ‘normal’ way of living is difficult. We know, for example, that we have a rough sleeper in Harrogate who doesn’t want a council property and prefers living on the streets – prefers that community around him that he trusts. 

“Whether it’s a ‘lifestyle choice’… you can pick that wording apart, but we certainly know some people who do choose to live that way rather than taking a local authority housing option.” 

People-trafficking gangs

The other main group of people causing problems for town-centre businesses is driven by money rather than personal problems. Some come to beg, others to shoplift, and they are far more flexible in their approach, according to Mr Chapman. 

He said: 

“We know of national people-trafficking gangs that come in and target places like Harrogate. One of the challenges is that when the police get on top of some of these really high-level groups in a certain area, they swiftly move to a different area, but the information-sharing isn’t there from police constabulary to police constabulary. 

“It’s similar to County Lines [the city-based networks that traffic drugs to outlying areas] – once one group is getting tackled a bit more, they’ll literally just move from North Yorkshire to West Yorkshire, or from Greater London to Birmingham, or from Manchester to Glasgow, and it is quite high-level organised crime groups that do these things.” 

The bands of professional beggars follow the crowds, he said, often moving seasonally or from event to event, and can make a lot of money:

“There’s a known group of individuals in Harrogate that the police, the council and charities are working with, but that can change daily, weekly, depending on what’s happening in town. 

“If the Great Yorkshire Show is on, that can be quite ‘productive’ for certain groups of people, and when the races are on in York, sometimes we’ll see a dip in begging in Harrogate, because York will be the place to go for those people.  

“Christmas is really well delivered in Harrogate, and we sometimes get an increase, because there’s footfall, there’s spend, there are people feeling a little bit more generous. So it’s quite targeted, where these people operate.” 

Photo of a man begging outside Boots in Harrogate town centre.

As reported in yesterday’s Trading Hell instalment, we put these assertions to Chief Inspector Simon Williamson of North Yorkshire Police, who told us: 

“I don’t think we have a specific, identified problem of people targeting the Harrogate area – there’s no evidence to support that – but there are anecdotes to suggest that people have come on occasion.” 

Told of Ch Insp Williamson’s response, Mr Chapman said: 

“We don’t have access to the level of data that the Chief Inspector would, and it would be really interesting to see where that information has come from. 

“But our knowledge has come from being on the ground, day to day, speaking to business owners, speaking to security guards, speaking to the charities. They know what’s going on.” 

‘Reporting crime is vital’

Whatever the problems are in Harrogate town centre, and no matter who is causing them, many are hoping that Project Spotlight, the initiative launched last week to step up police patrols in the town centre, will help tackle them. 

Mr Chapman also has high hopes for the new town centre support officer that Harrogate BID is currently recruiting. Their job will be to support the police, council and charities, acting as a “middleman” to gather evidence and share information. 

They will also be useful in making sure that all crime is reported – a vital measure if a PSPO is to be introduced. In order for North Yorkshire Council to be able to apply for a PSPO, national guidelines dictate that crime figures must demonstrate its necessity. But that’s a level that central Harrogate does not yet reach – officially, at least. 

Mr Chapman said: 

“The number of actual reports of crime [in central Harrogate] is really low, but the picture on the ground is very different. But if people don’t report the crimes, the crime figures will never be high enough for us to be able to get that PSPO.

“It’s ironic really. I want crime to go down – as everyone does – but I want the figures to go up, just so we’ve got a case when speaking to the police.

“We really cannot stress enough that people need to report crimes, no matter how low their value, because the only way that we’re going to make change is by getting those crime figures up to make the Chief Inspectors listen.”

Case study: How a PSPO helped cut crime and anti-social behaviour in Lincoln

Lincoln has sought to use PSPOs to tackle problems similar to those experienced in Harrogate town centre. 

City of Lincoln Council has used the powers over the last nine years to prohibit various kinds of anti-social behaviour, which council leaders, police and other agencies feel have plagued the city. 

They range from banning street drinking in the city centre, to prohibiting substance abuse and “loitering” in local car parks. 

Photo of part of Lincoln city centre, where the council has introduced a public spaces protection order (PSPO).

Lincoln city centre. Photo: Lincolnian (Brian)/Flickr.

The city’s first ever PSPO was introduced in 2015. It banned the possession and consumption of “legal highs” and alcohol within a defined area of the city centre, and allowed police and council staff to either force people to hand over those substances and move on, or issue a fine if they refused to do so. The order has been renewed every three years and is due for review this year. 

A separate PSPO covering three city-centre multi-storey car-parks was first enforced in October 2020. It banned drinking, drug-taking and “congregating in groups of two or more people”, as well as public urination, smoking and any activity likely to cause harassment, alarm or distress to any other person. 

Figures provided by the council at a meeting to discuss its extension last September show that the PSPO had its desired effect. Incidents of drug-taking dropped from 107 in the three years prior to the order to 35 over the three years the order was in force. 

Over the same periods, public order offences dropped only slightly, from 189 to 150. Nevertheless, council officials felt this modest drop justified extending the PSPO for another three years. 

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