A care home in Harrogate has been found to have “widespread and significant shortfalls in leadership” in a highly critical inspection report.

Avon Lodge on Harlow Moor Drive was rated ‘requires improvement’ by the Care Quality Commission, while its leadership was found to be ‘inadequate’ in a report published this week.

In the report, which followed an unannounced two-day inspection in February, inspectors downgraded Avon Lodge from its previous ‘good’ rating and said:

“The inspection was prompted in part due to concerns received about the quality of care being provided to people. A decision was made for us to inspect and examine those risks… We have found evidence that the provider needs to make improvements…

“The provider acknowledged the shortfalls found during this inspection. They took some action following the first day of inspection to begin to address some of the shortfalls found regarding the environment and fire safety.

“The overall rating for the service has changed from ‘good’ to ‘requires improvement’ based on the findings of this inspection.”

The inspection assessed three key areas, asking if the service was safe, effective, and well-led. The latter was rated ‘inadequate;, while the other two were ‘good’.

The areas of ‘caring’ and ‘responsive’ were not assessed during the inspection and are still rated ‘good’, having last been assessed in 2019.

In their latest visit, inspectors found there were multiple breaches of regulations relating to administering medicine, reporting concerns about safeguarding, and carrying out risk assessments. They concluded:

“Some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.”

Personal care needs

Avon Lodge cares for adults with personal care needs, including some with mental health issues, learning disabilities and autism. It has space for up to 12 people and 11 were resident when the inspection took place.

At that time, the home was being run by a temporary manager, after its registered manager had left the post. A permanent replacement was being recruited, the report said.

Looking at the leadership of the care home, the inspectors said:

“There were widespread and significant shortfalls in service leadership. Leaders and the culture they created did not assure the delivery of high-quality care.”

They added:

“There had been no recent engagement with people or their relatives to gather their views on the service. All the relatives we spoke with told us they had not received a questionnaire or been asked for their views. One relative told us, ‘Not for a long while, we got invited to a meeting once that was cancelled.’

“Professional visits to the home or people’s visit to healthcare professionals were not recorded effectively therefore there was no oversight of this contact.”

Inspectors also looked at the way the Mental Capacity Act was used. It is designed to ensure people are allowed to make their own decisions where possible, and when they are not able to do so that the decisions made are in their best interests.

They found there was inadequate record-keeping relating to its use and decisions made for people who were unable to consent.

Read more:

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• ‘Immediate action’ required after critical food hygiene report for Harrogate nursing home

Inspectors also found the environment of the care home was not always supportive of its residents.

They reported it was often loud and led to them being woken up, while some communal areas were out of use, and some soft furnishings to make it more homely, such as curtains, were missing.

There was poor record-keeping relating to residents’ allergies and family members said the meals provided at the home were not varied enough.

Inspectors made several recommendations in the report of ways in which Avon Lodge should be improved. They also said:

“The provider agreed with the shortfalls found during inspection and took some immediate action.

“The provider took on board the inspection feedback and discussed plans of how they would communicate with people and relatives about the inspection findings and action they were going to take as a result.”

The Stray Ferret contacted Avon Lodge and its owner, Care Network Solutions Ltd, to ask for a response to the report. However, we had not received a reply by the time of publication.

It’s time to join the Stray Ferret Business Club. Our next networking event is after-work drinks at Manahatta, on May 25th at 5:30.

Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.

A Masham brewery has made two new appointments as part of growth at the company.

T&R Theakston has hired new recruits in its sales department.

Cameron Bell and Zak Spence have joined the brewery as sales development managers and will be tasked with focussing efforts on northern cities and North Yorkshire.

On joining Theakston, Mr Spence said:

“As a proud North Yorkshireman, I’m delighted to be working for such a well-known business which combines a strong heritage with exciting future focused plans.

“Taking over from Barry means I have some big shoes to fill but I am definitely looking forward to working with our customers to continue to deepen the strong relationships that he fostered.”

Mr Bell added:

“I’m looking forward to be working for Theakston and helping to drive forward its growth plans.

“There are plenty of exciting developments in the pipeline this year, which provide the perfect opportunity to increase awareness and availability of the brewery’s beer range across Northern cities and introduce our diverse range of products to new consumers.”

Simon Theakston, joint managing director at Theakston, said:

“We started 2023 with the announcement of growth within our team and, following a busy first quarter, we’re pleased to be further expanding as we look to deliver on our growth ambitions for this year and beyond.

“It’s wonderful to welcome both Cameron and Zak to our T&R Theakston family at such an exciting time for the business, as we prepare to launch more seasonal beers, announce new partnerships and continue to look toward to our bicentennial celebrations in 2027.”

Mercedes-Benz car dealer wins retailer award

A car dealership with an outlet in Harrogate has won an award for retailer of the year.

JCT600, which has a Mercedes-Benz dealership on Leeds Road, won the prize from the car manufacturer for outstanding performance.

The team at JCT600

The award was based on performance in car sales, customer service, approved used car sales, workshop retail hours and customer retention.

Gary Savage, chief executive and managing director, Mercedes-Benz Cars UK, said: 

“JCT600 performed consistently strongly across all areas of the business and the team’s collaboration was nothing short of outstanding, with remarkable engagement and positivity.”

Pictured above: Gary Savage, chief executive and managing director, Mercedes-Benz Cars UK; James Knowles, JCT600 Mercedes-Benz head of sales; Michelle Caveney, JCT600 Mercedes-Benz brand director; James Jarman, JCT600 Mercedes-Benz head of business – York; Joe Tordoff, JCT600 Mercedes-Benz head of business – Harrogate; and host, broadcaster Dermot O’Leary.

Read More:

• Business Breakfast: Boroughbridge company celebrates long-service staff milestone
• Business Breakfast: Harrogate businesses recognised as ‘best places to work’

A former maths teacher has been jailed for 18 years for raping and sexually assaulting a young girl at a boarding school in the 1990s.

John William Renel, 68, pinned the girl down and raped and indecently assaulted her in a locker room at Cundall Manor School near Boroughbridge, prosecutor Rupert Doswell told a jury at York Crown Court.

The victim, who can’t be named for legal reasons, didn’t report the matter to police until 2021, more than 20 years after the alleged sexual abuse.

She said that before the alleged rape at the fee-paying independent school, she and Renel were “joking about something” in the school kitchen when he picked her up and joked that he was going to “throw her in the bin”.

He then carried her out into the corridor and touched her on the thigh near an intimate part of her body, said Mr Doswell.

Mr Doswell added:

“He then took her into a side room – a changing room or locker room – where (pupils) hang their clothing.

“He put her down on the ground on her back. He was on top of her and she remembers him wearing a tweed jacket.”

She said she turned her head “to stare at the wall” as Renel allegedly raped her.

Read more:

• Man jailed for 140mph Harrogate police pursuit after being banned from driving
• Driver banned after failing to stop at serious crash in Harrogate

A family member later noticed that the victim, who was very young at the time of the offences, had become withdrawn and in adult life she had developed post-traumatic stress disorder which led to counselling and therapy.

Mr Doswell said that about five months after the victim’s first police interview, she contacted them again about the incident in the school locker room.

She said she could remember that during the rape, she felt as if Renel’s “body (was) crushing her” and that she was struggling to breathe.

According to the victim, Renel “simply walked away” after the incident, “leaving her on the ground”.

Mr Doswell said:

“She (told police) she had one further memory of another incident (at the school) when she was older.”

She said that before this incident, Renel again picked her up and dropped her on a bed in a dormitory. 

He then laid down next to the victim, sexually assaulted her and then forced her hand onto an intimate part of his body. 

Mr Doswell said:

“Her next memory is of the defendant’s face close up to her.

“She remembers feeling terrified. He was staring at her and scowling. He told her not to tell anyone, before leaving the room.”

Guilty on all counts

Renel, of Main Street, Sessay, near Thirsk, was brought in for questioning in 2021 but denied even knowing the girl. 

He told police he had always taught in a tweed jacket but denied raping or sexually assaulting the girl. 

He was charged with one count of rape and four counts of sexual assault against the girl. He denied all offences but was today found guilty on all counts.

Recorder Anthony Hawks moved straight to sentence and jailed Renel for 18 years.

The former teacher was also placed on the sex-offenders’ register for life and made subject to a sexual-harm prevention order for the protection of children. That order will also run indefinitely.  

Following his sentence, Detective Constable Alison Morris, of North Yorkshire Police’s non-recent abuse investigation team, said:

“John William Renel is a predatory child abuser who has caused unimaginable trauma to the courageous victim in this case.

“I truly hope the outcome at court along with the significant custodial sentence handed to her perpetrator, provides comfort, strength and hope for the future.”

In 1997, a few years after Renel left Cundall Manor, he was convicted of three counts of indecently assaulting a girl at another school in Keighley. 

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Plans have been approved for two new houses on a former pub site in Markington.

The proposal, which was submitted by Leeds-based Lotherton Property Services, would see the homes built behind what was the Cross Keys Inn on High Street in the village.

The pub closed in 2016 due to declining turnover and profitability.

It is currently being converted into a house after plans were approved in January.

Now, North Yorkshire Council has given approval for a further two four-bedroom homes built on the site

In documents submitted to the council, the developer said:

“The site seeks to accommodate two detached dwellings, which would generate less vehicular traffic than the previous use.”

Read more:

• Plan to convert former Markington pub into house approved
• Meet the Ripon artist who has turned her life around to achieve a £1m turnover

The move comes after the developer received permission to convert the Cross Keys Inn into a four-bedroom house.

It said in planning documents that the building had been extensively marketed for sale as a pub.

But it added potential buyers had shown little interest in reopening it for that purpose.

It’s time to join the Stray Ferret Business Club. Our next networking event is after-work drinks at Manahatta, on May 25th at 5:30.

Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.

Two Harrogate businesses have been recognised in the Sunday Times “best places to work” guide.

Cloud Nine and LCF Law made the list, which surveys the opinions of employees from hundreds of businesses operating in every industry sector across the UK.

Both firms were recognised in the medium-sized companies category, which looks at businesses who employ between 50 and 249 people.

Some 200 companies are listed in the Sunday Times guide, including Brewdog, Pizza Express and David Lloyd Leisure.

Martin Rae, chief executive at Cloud Nine.

Martin Rae, chief executive at Cloud Nine, said:

“We have an exceptional team who deserve a great place to work. This is why we have recently spent a lot of time focusing on and investing in the whole experience our employees have here at Cloud Nine.”

Simon Stell, managing partner at LCF Law, said:

“These nationwide awards select the best places to work based solely on the results of an employee survey. Not only is the process incredibly insightful, but it’s also a great way of benchmarking our culture, our colleague engagement and how valued our team feel.”

Knaresborough car dealership signs insurance

A Knaresborough car dealership has agreed a major insurance deal with a national company.

Redline Specialist Cars, which is based at St James Business Park, has signed the deal with Provenance Insurance Brokers.

It will allow Redline clients to obtain private client motor insurance and associated insurance services through the Redline Specialist Insurance brand.

John Graeme, finance director at Redline, said:

“The team at Provenance went to great lengths to understand our business and culture, and we’re excited to build a long and successful partnership, bringing our clients market-leading protection for themselves and their prized possessions – from cars, houses, fine art, jewellery, commercial insurance and even extending to bespoke life insurance cover.”

Read More:

• Business Breakfast: Boroughbridge company celebrates long-service staff milestone
• Talks to buy Masham’s Black Sheep Brewery reported to be underway

Two major local leisure centre projects in Harrogate and Knaresborough have been delayed — and will cost more than expected.

The new North Yorkshire Council gave its first update on the refurbishment of Harrogate Hydro and the construction of Knaresborough Leisure and Wellness Centre today.

It revealed the Hydro is now due to re-open in August following a £13.5 million refurbishment.

The facility, which will be renamed Harrogate Leisure and Wellness Centre, was originally due to re-open in January this year and the project was due to cost £11.8 million.

But it now won’t be open for the start of the summer holidays.

A council statement today said:

“It had been hoped the new facility would be ready to open earlier in the summer but a number of unanticipated issues with the building were found during the construction process.”

The new Knaresborough Leisure and Wellness Centre is due to open in November at a cost of £17.6 million.

The project was initially due to re-open at the end of summer and cost £17 million.

The existing Knaresborough Pool was due to be demolished once the new facility was open.

But to keep construction costs as low as possible, the current pool will close and start to be demolished in early September following the opening of the Harrogate Leisure and Wellness Centre.

It means Knaresborough is likely to be without a pool for two months.

Hydro overhaul

Harrogate Leisure and Wellness Centre will include a 400 square metre fitness centre, a new sauna and steam suite, improved reception and café, as well an overhaul of the existing gym, spin, leisure and swimming facilities.

The diving structure is also being replaced.

Outside, the building is being remodelled to provide a reconfigured car park, bicycle storage and electric vehicle charging points.

The existing gas boilers have already been replaced with air-source heat pumps and 250 solar panels, as well as new metering and energy monitoring and control systems.

Read more:

• Cost of delayed Harrogate Hydro refurbishment increases by £1m
• £28m contracts for new Knaresborough pool and Harrogate Hydro upgrades approved

The energy efficiency measures were made possible by a £1.8 million grant from the government’s Department for Business, Energy and Industrial Strategy public sector decarbonisation scheme, and will halve the carbon footprint of the leisure centre.

The latest delay to the re-opening is to allow improvements to the fire protection of the steel frame, as well as the addition of new wall restraints, the replacement of corroded steelwork and fixing an issue that was causing an air leak and heat loss between the roof and the external walls.]

Today’s statement added:

“As a result of this additional work, the refurbishment project at Harrogate Leisure and Wellness Centre is now set to be completed by the end of July and will reopen in August, once staff from Brimhams Active have had a chance to familiarise themselves with the health and safety and operating procedures of the improved facility.

“Further details about the official opening will be announced in the coming months.”

Six-lane pool in Knaresborough

Knaresborough Leisure and Wellness Centre, which is being built next to the current Knaresborough Pool, will include a six-lane 25-metre pool, activity pool with flume, sauna and steam room, fitness suite and studio, spin studio, café, electric car charging points and bicycle storage.

It will incorporate high-efficiency building materials, air source heat pumps and solar panels to reduce the carbon footprint.

Today’s update said:

“Unfortunately, due to an unavoidable delay involving the new electrical supply to the building, the leisure and wellness centre will now open in November.

Once the existing pool has been demolished, a new play area in front of the new Knaresborough Leisure and Wellness Centre will be installed.

Cllr Simon Myers, the council’s executive member for culture, arts and housing, said:

“We want to ensure a healthier, more active population that is living longer and more independently. By investing in leisure facilities, such as this, we can continue to make that happen.

“Unfortunately, refurbishment projects often uncover historic issues that need to be resolved. But by carrying out the work now, the building can conform to the latest legislation, be as energy-efficient as possible and allow people to keep fit and active for many years to come.”

An online petition has been set up against the planned £11.2 million Harrogate Station Gateway project.

The scheme would see the biggest change to the town centre for decades, including traffic on a 300-metre stretch of Station Parade being reduced to single lane so cycle lanes can be built and part of James Street pedestrianised.

Senior North Yorkshire councillors will meet to make a final decision on the project on May 30 after Harrogate and Knaresborough councillors voted to support it.

However, a petition against the scheme has attracted 191 signatures at the time of writing.

Rachael Inchboard, of the Granville Road Residents Group, set up the Change.org petition in objection to the gateway project.

The petition says the scheme would  “irreversibly damage Harrogate” and adds that the signatories have “no confidence” in officers or the executive at North Yorkshire Council, which is leading the proposals.

Ms Inchboard said:

“Reducing the main A61 road through the centre of the town to a single lane, together with other proposals such as the partial closure of James Street, will hamper access by emergency vehicles, increase congestion and pollution, force cars and all other vehicles onto other roads and have an extremely detrimental effect on both the residential and business areas.

“The whole premise of the scheme is nonsense and will irreversibly damage Harrogate.

“Those who live and work in the town centre are not being listened to. Our voices must be heard.”

Read more:

• Council in discussions with Harrogate Station Gateway contractor
• Station Gateway: Highways boss welcomes ‘positive’ backing from councillors
• As it happened: Councillors vote to SUPPORT Harrogate Station Gateway scheme

The move comes as Cllr Keane Duncan, executive councillor for highways at the council, welcomed the decision by Harrogate and Knaresborough councillors to support the proposals.

Following a three-hour meeting at Harrogate’s Civic Centre on May 5, councillors backed the scheme by 10 votes to 3.

Cllr Duncan, who has had responsibility for transport on the Conservative authority’s executive since Don Mackenzie retired last year, said he was pleased councillors from opposition parties came together to back the project.

He said:

“I welcome the positive, cross-party support expressed for the gateway project. The majority of councillors recognised the importance of securing this £11m investment and the transformative impact the project could have for Harrogate.

“Their support gives the executive the ability to proceed to the next stage. Input and oversight provided by local councillors will be incredibly valuable, now and into the future.”

The Stray in Harrogate has been chosen as one of three locations for a new UK fundraising walk.

Dementia research charity Alzheimer’s Research UK is staging five-kilometre Walk for a Cure events in Harrogate, London and Edinburgh in July.

The event on the Stray will take place on Sunday, July 23 and people are being encouraged to take part and raise £100 each.

Sara Hoxhaj, north of England and Yorkshire fundraising officer for Alzheimer’s Research UK, said:

“Almost one million people are living with dementia in the UK today. Tragically, not one of them will survive. Alzheimer’s Research UK exists to change that.

“Come and join us on the Walk For A Cure.  Your support will help us fund pioneering dementia research, that will help us to save people from the heartbreak of dementia.”

Read more:

• New opening dates for Harrogate and Knaresborough leisure centres revealed
• Ramshackle phone box transformed into Stray information point

Besides the walk, there will be a host of activities to help people understand their brains and the things they can do to look after them in an area on the Stray that will include:

• A large wooden brain sculpture to capture visitors’ thoughts and reflections on dementia.
• A range of craft activities – colouring, making paper brain hats.
• A giant game of brain health Kerplunk.

Local supporter John Hirst will take part to raise money for dementia research in memory of his wife Pat, who died with frontotemporal dementia aged just 66.

Mr Hirst said:

“I know that one day there will be a cure for the diseases that cause dementia and I’m proud to be doing my bit to help us get there.”

More details of the walk are available here.

Killinghall’s last remaining peacock looks set to be re-homed outside the village.

Roaming peacocks have been a common sight in Killinghall for about 50 years.

But about a dozen are believed to have been killed last winter by a disgruntled villager annoyed by their screeching.

It left just one peahen, which has prompted concerns she is lonely and would be happier elsewhere.

One of the missing Killinghall peacocks

Now a resident has contacted Lucie’s Animal Rescue in Thirsk about rehoming her.

The rescue centre has agreed to help and a group of villagers are trying to work out the best way to capture the peacock, which has its own Facebook page.

The resident leading the campaign, who asked not to be named, said:

“When I read there was only one female left I felt upset for her. It didn’t feel right that she was all alone.

“There is nothing Lucie won’t do for an animal so I know if our girl goes to her she will have the best care for the rest of her natural life.”

Read more:

• Have missing Killinghall peacocks been secretly killed?
• Bilton’s Peter the Peacock living his best life in Lancashire

The villager said the end of bird flu restrictions made it a good time to act before winter sets in.

Lucie has suggested somebody regularly feeds the peacock so she keeps going back, which would make her easier to capture.

But peacocks are big and strong and difficult to catch so some residents have found a large cage they hope to entice her into. The resident said:

“It would be good to avoid rugby tackling her if we can but I suspect that might be the only way.

“So far only a small group of ladies have come forward with offers of help and ideally we may need a couple of strong guys to help – if it comes down to rugby tackling her! Then the plan would be to drive her to Lucie at Thirsk.”

The village peacocks roosting in a tree before their disappearance.

Like many villagers, the resident was incensed by the peacocks’ mystery disappearance. That so many vanished overnight and no remains have been found suggests they were slaughtered.

The resident said:

“I was really angered by what happened to the others. They were doing nothing wrong, just living their lives as a family group.

“I used to love hearing the males calling across the village when I was in my garden.”

Peter the Peacock, who was regularly seen in Bilton, was re-homed in 2021 after getting injured.