Harrogate men’s fashion retailer relocates to James Street

Men’s fashion retailer Lynx launched in Harrogate almost 40 years ago and opened a shop on West Park in 2003.

Now, the independent business has rebranded and relocated to a state-of-art new premises on the town’s prestigious James Street.

The new larger store boasts two floors and has a new “sleek modernistic feel” – a change from the vintage look of the previous shop.

It is based in the former Hotel Chocolat unit, which moved to a larger site on the same street last October.

Lynx Menswear on James Street.

Owner Guy Hudson said:

“It is our time for change. With an increased young and vibrant team, I want to build on what has been achieved so successfully at our previous store on West Park.”

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Mr Hudson said James Street was the perfect location for the new store, thanks to a resurgence after the challenges of covid.

He added:

“Looking to build on the very positive response after the pessimism and lacklustre of lockdown, the regeneration of independent shops and top brand names on James Street is now at its pinnacle.

“What were empty shop units two years ago are now either under negotiation or full, with the likes of Pret a Manger and Oliver Bonas clearly believing that confidence in this iconic Harrogate high street is returning and we want to be part of it.

“We look forward to welcoming our valued loyal customers and new ones to our fresh look and location showcasing our individual European edit.”

Man arrested in Harrogate on suspicion of carrying weapon

A 38-year-old man was arrested in Harrogate this past weekend on suspicion of carrying an offensive weapon.

Officers were called to Cambridge Street at 2.20pm on Sunday (August 28) to reports of a man carrying a hammer and swearing at people on Oxford Street.

North Yorkshire Police arrested the man a short time later.

A police statement added:

“The man was arrested a short time later in Cambridge Street, on suspicion of carrying an offensive weapon. He remains under investigation while enquiries continue.”

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Some Harrogate train tickets sold for £1 in Northern ‘flash sale’

One million train tickets, including services from Harrogate and Knaresborough, have been made available by Northern for just £1.

The tickets were released at 10am this morning as part of a “flash sale” promotion. They are being sold on a first come, first served basis and are spread over Northern’s almost 2,000 daily services to more than 500 stations.

People can buy the tickets online – on Northern’s website or its app – and tickets must be purchased at least seven days in advance of travel.

They must be for journeys taking place between Tuesday, September 6 and Thursday, October 20.

Mark Powles, customer and commercial director at Northern, said:

“This is our way of helping to extend the summer holiday feeling by a further six weeks – getting people through until the start of the October half term.

“Whether it’s for a weekend in the historic city of Chester, a night out in Newcastle; a day at the seaside in Scarborough or a walking holiday in the Lake District – these fares will get you where you want to be for less.”

Between 5% and 10% of its service capacity will be available at the discounted rate.

However, some peak services are excluded from the deal, as are services to events that the train operator already predicts will be busy.

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Police growing ‘increasingly concerned’ for missing Harrogate woman

North Yorkshire Police says it is growing ‘increasingly concerned’ for the welfare of missing Harrogate woman Judith Holliday who has been missing since Saturday.

Judith, who is 73, was last seen on Saturday at 10.43am at Library Gardens in Harrogate after she left her care home.

She is described as white, thin build, approximately 5ft in height, with medium-length grey bobbed hair. She was last seen wearing dark-coloured trousers and a coat.

The police have deployed their operational support unit as well as a drone to search for her.

Judith requires daily medication and it’s believed she doesn’t have this with her. She has a limited amount of cash and doesn’t have a mobile phone.

Anyone with information that could help with the search should email matthew.bulmer@northyorkshire.police.uk. You can also call North Yorkshire Police on 101, select option 2, and ask for Matthew Bulmer.

If you have an immediate sighting of Judith call 999.

Quote the North Yorkshire Police reference number 12220153505

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Long-term delays expected at key junction on way to Leeds Bradford Airport

Delays are expected until Spring next year on a key junction between Harrogate and Leeds Bradford Airport while roadworks take place on the A660 and the A658.

The Dyneley Arms junction, at the top of Pool Bank, connects Pool-in-Wharfedale to north Leeds, as well as to Bradford, Otley and the airport.

West Yorkshire Combined Authority is spending £2.4m on the scheme, which involves widening roads and adding crossings and turning lanes.

The council said the works will improve journey times between Leeds and Harrogate. The main works will begin on September 12.

Cllr Helen Hayden, Labour councillor on Leeds City Council said:

“This junction was ranked one of the top congested junctions in the Leeds district. I’m pleased to see after a lot of efforts to deliver the scheme, we’re finally able to make a start to improve capacity at the junction.

“The scheme will also provide benefits to improve journey times between Leeds and Harrogate, and the intervening villages when it completes in spring next year. Like many schemes in construction across Leeds, we’re advising motorists to allow more time for journeys and to plan ahead where possible. We apologise in advance of any inconvenience caused.”

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Business Breakfast: Harrogate BID to host energy saving workshops for businesses

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Harrogate Business Improvement District (BID) is to hold three workshops around saving energy.

The organisation is partnering with energy consultant Ryan Edwards to look at ways of dealing with rising electricity and gas prices.

There will be three events during the day on Monday, September 19.

The first is being held at Hustle & Co on Prince Albert Terrace at 9.30am, the second on Zoom at 11am and the third at 5.30pm at Starling Café on Oxford Street.

The sessions will last between 30 and 45 minutes.

Business who want to attend the Zoom meeting have been asked to email the BID for the link.

Matthew Chapman, Manager of Harrogate BID, said:

“We are acutely aware of the struggles our members are continually having when it comes to understanding, managing and securing new energy contracts for their businesses.”

He said Mr Edwards has expertise that will be helpful:

“He will be able to help us have a better understanding of what is happening within the energy market, and offer practical advice on securing energy contracts.

“Ryan works with more than 26 UK Suppliers, so can assure you that he can find the very best contracts on the market at this time.

“He can also bulk buy energy by buying all Members energy, at the same time driving the unit prices down significantly. It goes without saying, the more businesses we can get involved, the cheaper the unit.”

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Richard Levin of Loop Cashmere, Anne Blanden of Finance Yorkshire, Claire Heathcote of Loop Cashmere and Alex McWhirter, chief executive of Finance Yorkshire

Harrogate cashmere company secures Finance Yorkshire investment

Harrogate luxury cashmere brand Loop Cashmere has secured funding from the business loan organisation Finance Yorkshire.

The company makes its products using sustainable yarn from Inner Mongolia.

The £250,000 it has secured has gone towards opening a warehouse in Leeds and appoint a head of marketing.

Claire Heathcote opened the business with Richard Levin two years ago. She said:

“We saw a gap in the market for a sustainable cashmere brand offering contemporary styles made in the softest high-quality cashmere. Sustainability is the heart of brand from the way we source our sustainably accredited yarn, who we select as expert makers to craft our styles, our small production runs and the use of recyclable and compostable packaging.”

Alex McWhirter, chief executive of Finance Yorkshire, said:

“In just two years Loop Cashmere has developed a strong brand with sustainable credentials which will appeal to fashion-conscious customers. We look forward to supporting them in the next chapter of their growth journey.”

Harrogate pub Christies reopens after refurb

Harrogate pub Christies has reopened after closing for a month-long refurbishment.

The watering hole on Kings Road, owned by Punch Pubs and Co, welcomed customers to take a look at the new-look pub last Thursday.

The building has had a fresh coat of paint and builders have been busy giving the bar and outside a makeover.

Despite some changes, new managers Lee and Ben say every effort has been made to ensure the pub keeps its “traditional unique character and pub-like atmosphere”.

For drinkers there is a choice of five draft lagers, four cask ales and a selection of craft beers.

There is also a finger food menu that includes burgers and hot dogs.

Previous landlords Marik Scatchard and Jo Jarvis left the pub in July after over 14 years.

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Police warn Harrogate residents to expect loud noise after ‘unexploded grenade’ found

Police have warned Harrogate residents not to be alarmed by a “loud noise” this afternoon as a controlled explosion is carried out.

Officers have been dealing with a report of a suspected unexploded grenade from the Second World War in a rural area on the outskirts of the town.

Posting on social media around noon, North Yorkshire Police said a controlled explosion would be carried out around half an hour later. The post said:

“Earlier this morning a member of the public contacted us after they found an item, they believed, could have been an unexploded grenade from WW2.

“They were using a metal detector in a rural area on the outskirts of Harrogate at the time of the find.

“A 100 metre cordon has been put in place there has been no need to evacuate homes or businesses due to the rural location.

“Explosive Ordnance Disposal technicians are on their way to the scene to make the area safe.”

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Hot Seat: Leading Bettys in turbulent times

The board room at the top of Bettys on Harrogate’s Parliament Street provides panoramic views of the town centre.

Spectacular as they are, it’s impossible not to look down now without a sense of trepidation.

Recession, cost of living crisis, inflation, recruitment problems and energy bills are rarely out the news and you wonder how many of the shops and businesses will still be around in a few months time.

Simon Eyles, a member of the collaborative chief executive at Bettys since June 2016, says it feels like the most challenging time in his career.

“It is a tough time for the High Street and I do worry where things are going. Every retailer needs to be on top of their game in the next six months time.”

Even Bettys? The queue for the flagship tearoom in Harrogate still snakes around the corner but Harrogate’s best-known brand is not immune to the turbulence.

Its latest accounts, published in July, warned of ‘significant trading challenges’ ahead and revealed that although turnover grew by 8.8% in the year to October 31, 2021, operating profit fell by £1.6m to £15.5m.

Mr Eyles says recent accounts are difficult to read because there have been so many one-off costs due to things like covid but accepts these are tough times.

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He quotes ex-boxer Mike Tyson’s famous line that ‘everyone has a plan until they get punched in the mouth’, adding: “It feels like we have been punched in the mouth a lot recently.” But he remains upbeat.

“I’m an optimistic person because if you were a worrier you would get yourself into a pickle right now.

“There’s an insight we have that says ‘there’s nowhere quite like Bettys’. That’s something I want every single customer to feel when they leave.

“We need to ensure our menus keep changing by doing things like making sure we have the best service, more vegetarian options. We don’t need to reinvent ourselves or have a revolution — it’s about how we carefully and skilfully change.”

Northern roots

Born in Stockton-on Tees and now living near Boroughbridge, Mr Eyles has spent his entire student and working life in the north.

He did business studies at Sheffield Hallam University and subsequently held senior marketing and commercial roles with household brands in the food and retail industry, including Asda, McCain and Lurpak.

A Middlesbrough FC fan and former county tennis player who now plays for Boroughbridge Tennis Club, he joined the Bettys & Taylors Group as marketing director for Taylors of Harrogate in 2011.

In 2016 he transferred to his current role at Bettys, which employs about 1,450 staff at its Starbeck bakery and five tearooms. He says:

“This place grabs you. It has deeper connections, deeper history. It can be a weight to carry knowing how precious and valuable it is.”

Simon Eyles, Bettys

Outside Bettys’ flagship tearoom in Harrogate.

Five chief executives

My Eyles is one of five chief executives under Bettys’ unusual collaborative structure. He says:

“I find it a supportive model as the five of us have different perspectives and areas of expertise, meaning that we can make better, rounded balanced decisions.

“We can move at pace when we need to but sometimes it’s better to discuss, listen to each other’s views, in order to make a more informed decision.

“We certainly are not a ‘command and control’ business, as we have all worked in organisations that have this power dynamic and believe that this is a more rounded, considered approach to leadership.”

The leadership isn’t planning any fundamental changes. Bettys will continue to operate five tearooms: Harrogate town centre, RHS Harlow Carr, York, Ilkley and Northallerton. Mr Eyles says:

“We are Yorkshire through and through. There are no plans to open in London or anywhere.”

Harrogate town centre and York are the busiest and attract more tourists for afternoon tea. Harlow Carr, he says, does well on the retail side from people popping in as part of a trip to the RHS gardens whereas Northallerton and Ilkley have loyal local followings seeking tea and cake.

There’s also Bettys’ bakery in Starbeck, which is significantly affected by rising energy costs. My Eyles says:

“We have to work really hard as to how we can absorb those costs.

“You can’t just keep putting prices up, you have to find the right balance and the queues are sign we have got that equation right.”

Christmas build-up begins

September marks the start of Bettys’ build up to Christmas, which is its busiest time of year.

The window displays and products are planned and the Christmas catalogue will soon be published.

Bettys Christmas

Last year’s Christmas window display in Harrogate.

Last year the company reported its highest ever sales figures for a Christmas period. Online sales have doubled since the pandemic.

The premium market Bettys serves is to some extent insulated from the recession but equally many people are more cutting back on treats.

Recruitment remains a major headache, especially for kitchen staff. Brexit, he says, is having a delayed effect and making recruitment harder. It’s also prompted the company to stop trading in Europe:

“We ship a lot to the United States and Australia but the complexities that are involved with shipping to Europe means that we are not doing it because it’s not worth it for us. I don’t think Brexit has done us any favours.”

Bettys was founded in 1919 by Frederick Belmont, of Switzerland, whose family still owns the company. Mr Eyles, who has a 14-year-old daughter and two labradors, says the family is not involved in day-to-day business but are regularly updated and make strategic decisions.

“Bettys will be thriving for years to come. We will have evolved but at the heart of it we will always be a magical experience.

His advice for companies struggling to survive?

“If you freeze and wait for things to settle down, that is a big risk. You need to be proactive.”

 

 

County council ‘monitoring’ major projects amid soaring inflation

North Yorkshire County Council officials have said they are monitoring the cost of major projects amid soaring inflation levels.

The council was this week forced to plug a £7.2 million shortfall for its Kex Gill realignment after the overall cost of the scheme soared due to inflation.

The project is now set to cost £68.6 million – a 12% hike from its original figure.

The Stray Ferret asked the county council whether it now expected to find more funding for other projects, such as the £11.2 million Harrogate Station Gateway scheme and the second phase of the Otley Road cycle route.

Gary Fielding, director of strategic resources at the council, said:

“We can’t speculate about future inflation rates and global and national impacts on the economy, but like other organisations and businesses we continue to monitor costs and market conditions when embarking on projects.

“At present inflation is a pressure across the board and North Yorkshire County Council will continue to work to mitigate the impact it has.”

The A59 at Kex Gill, which is to be realigned after historic problems with landslips.

The A59 at Kex Gill, which is to be realigned after historic problems with landslips.

Mr Fielding this week warned senior councillors that the authority faced “high risks” as the cost of projects, such as Kex Gill, increased in price.

He told councillors that the “burden of risk” would fall on the council should any “unforeseen events” see additional cost for schemes.

This additional cost would come at a time when government funding is either being cut or capped.

Mr Fielding said:

“In terms of capital, you are seeing two things happening in general and I think it is right that members are aware of the risks.

“We have got allocations in government funding across the board actually reducing in quantum for the forthcoming period and in parallel with that we have got inflation rates taking off.

“So what you have actually got is a much reduced spending power going forward and a higher profile of risk based upon major schemes where the burden of risk will fall 100% with the council.”

Otley Road and Station Gateway

The comments come as the county council looks to press ahead with some of its major highways schemes.

The authority is due to procure a contractor for the second phase of the Otley Road cycle route this month.

The cost for the first phase of the scheme was £827,000.

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However, soaring inflation could see the figure for the second phase be higher than anticipated.

Melissa Burnham, highway area manager at the county council, told the Stray Ferret last month:

“Final detailed designs for phase two of the Otley Road cycle route are due to be approved within the next few weeks, with the contract expected to go out to tender during August.

“It is expected the contract will be awarded to the successful provider during the autumn.”

Inflation and the cost of living crisis has also raised concern over Harrogate’s Station Gateway project.

While the county council would not be drawn on any potential increases to the cost of the scheme, officials said previously that cheaper materials could be used.

Both county council and Harrogate Borough Council officials have remained committed to the scheme and recently pledged a further £300,000 to the project.