A Harrogate woman has spoken of her frustration after her application to become an essential care giver for her 99-year-old father was dismissed by his care home.

According to government guidance, essential care givers should be enabled to visit care homes in all circumstances, including if there is a covid outbreak.

But Judy Bass’ application to be an essential care giver for her father in The Granby care home, Harrogate, has not been accepted.

The home is not convinced Ms Bass, who isn’t included in her father’s care plan, meets the criteria.

This is once again severely limiting the amount of time she can spend with her dad, who will turn 100 next month.

Ms Bass said this was the “final straw” after months of infrequent visits and disagreements with the home.

Before the pandemic Ms Bass visited her father, Tom Wilkinson, every day and was therefore never included in his care plan. But since her visits have become less frequent she says his condition has deteriorated.

Judy Bass and her dad.

She says it is important for her dad to have constant communication with his family due to his dementia. Currently Ms Bass sees her father for just 30 minutes, once a week.

She said:

“I’m at a loss. I just want to see my dad. It’s very draining on us all, it’s so upsetting. He’s just lying there alone once again. I just can’t understand why they can’t see how essential my visits are.”

She said the lack of contact was affecting her health because she can’t be there for him all the time.

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The home is scheduling a meeting with Ms Bass to review her father’s care plan. Those at the meeting will decide if Ms Bass’s support would improve Mr Wilkinson’s health and wellbeing and, if so, essential care giver status could be reviewed.

A spokesperson for Four Seasons Health Care, which owns the home, said:

“We fully understand how difficult it is for all loved ones at this time and our absolute priority is to care for the health and wellbeing of every resident.

“The Granby is currently in outbreak status and is following the government’s guidance on providing window visits and video calls.

“Our hard working team members are doing everything they can to ensure residents and relatives stay connected during this time, including providing essential care giver status where this is in the best interests of the resident.”

Many care homes in Harrogate have yet to recommence visits despite new government guidance.

The government issued new guidance after lockdown saying ‘care home managers are best placed to decide how visits should happen in their own setting in a way that meets the needs of their residents both individually and collectively’.

It also said it was issuing rapid covid tests to registered care homes during December for visitors to use. Each home should have enough to test up to two visitors per resident, twice a week by Christmas.

But right now many people are still unable to visit loved ones in the run-up to Christmas.

Judy Bass, from Harrogate, has only seen her father twice since March and one of those visits took place behind a window. Her father’s home is still not allowing indoor visits.

Ms Bass hoped the rapid test kits would allow her to visit but her father’s home has still not updated its guidance on visits.

She said:

“It is hard because I have no hope I will see him before Christmas and my dad loves this time of year. All the care home offers is window visits but I don’t want to be doing that because he will get upset.”

Judy said the care home probably found it “easier to say no” rather than go through the additional strain of testing, which would require visitors having to wait 30 minutes for results.

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Elsewhere in Harrogate, other care homes are planning to allow visits.

MHA a charity that runs 83 care homes in England, including Berwick Grange in Harrogate, has said it will allow visits under the new guidelines. But it has yet to receive the testing kits from government.

Allowing up to two visitors, per resident, to be tested twice a week, would significantly increase staff workload.

MHA chief executive, Sam Monaghan, said:

“It is a great step forward that the government has listened to residents and their families kept apart during the pandemic and is making tests available. But to do so without providing the resources necessary is reckless.

“To carry out the volume of tests now required in care homes, we will need at least one more administrative staff member per home. We are talking about a considerable additional workload. The effect will be that frontline staff will be even further stretched.”

Do you have a loved one living in a care home? Are you happy to talk about how the pandemic has impacted your visits? Please get in touch with us via contact@thestrayferret.co.uk

Care homes in the Harrogate district could re-open their doors to visitors soon.

North Yorkshire County Council advised care homes not to allow visits during October — a decision that distressed many residents and their families.

Richard Webb, director of health and adult services at the council, told a press briefing today an announcement was imminent. He said:

“On Friday I plan to make an announcement about visiting in care homes. We have had advice against visits all through October.

“This announcement will be contingent on what tier restrictions North Yorkshire is in.”

North Yorkshire could move from tier one to tier two by the end of the week, which would lead to tougher restrictions and may therefore impact the care home plans.

He said the decision about care homes also depended on their ability to prevent covid outbreaks. He said there had been three “large outbreaks” in the county’s care homes in the past week.

Care homes could operate a nominated visitor scheme whereby a designated visitor is tested regularly so they can continue visiting.

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Harrogate resident Judy Bass will be watching the decision closely. As previously reported, she has joined a pressure group called Right for Residents that is campaigning for restrictions on visits to be eased.

She and her brother visited their dad every day before March. Judy said:

“I just feel like I’ve let him down. What’s he living for at the moment? Hardly anything. He will just give up.”

Harrogate and Knaresborough MP Andrew Jones has told Parliament visits to care homes should be allowed.

Speaking in a Covid debate yesterday, Mr Jones said several constituents “desperate to see their loved ones” had raised concerns about current restrictions with him.

The Stray Ferret reported yesterday that Harrogate woman Judy Bass had joined a group called Rights for Residents that campaigns against restrictions.

Mr Jones said Ms Bass, along with Dr Joanne Ridpath, Helen Owens, Anna McIntee and others had raised the matter.

Mr Jones said:

“These families are just desperate to see their loved ones and have truly heartbreaking stories.

“Balancing wellbeing and isolation is very difficult but the emotional consequences of no visits are absolutely profound.”

North Yorkshire County Council this week advised care homes in the county to end routine visits in October. Thousands more care homes nationally are also forbidding visits.

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The Conservative MP suggested visits could be allowed through glass or windows.

“While this is impersonal, it is clearly better for people to see their loved ones than not.

“Perhaps designated very close family members in limited numbers could be given staff status, which would allow them access to testing and could then allow a degree of home access.

“Nobody is suggesting an open-door policy, but right now, the restrictions are profound.

“The capacity for residents to understand what is going on and why they cannot see their loved ones is almost inevitably limited, yet the need to see their loved ones is so important.’

Mr Jones also said told the debate that civil liberties were being compromised during Covid and decisions needed parliamentary scrutiny. Some backbench Tory MPs have expressed similar concerns. He said:

“A transparent approach to the science and decision making is necessary to ensure that we take people with us. If we do, and if they understand why a decision has been taken, I think we will see greater compliance, allowing people to resume their lives safely.”