National pet retailer to open Harrogate store this month

Nationwide pet retailer Jollyes is to open a store in Harrogate this month as part of expansion plans.

The store, which will be situated at Hookstone Park, near Morrisons, will open on September 29 and employ 10 people. It will include a grooming spa called the Jolly Groomer.

Jollyes was founded in 1971 and employs more than 1,000 staff at 93 sites, many of which run community clinics offering vaccinations.

The company plans to open 10 more stores by the middle of 2024, taking its total number of sites to 103.

Inside Jollyes. Pic: Professional Images/@ProfImages

News of the Harrogate venture was included in a trading update today that revealed the company recorded sales of £33.7 million in the first quarter of 2024 — 34% higher than the £25.3m figure for last year’s first quarter.

Growth was partly fuelled by an increase in sign-ups to the firm’s pet club, which rewards customers for sales.

Chief executive Joe Wykes said:

“Our performance in our opening quarter of this financial year underlines the effectiveness of the strategy we’ve put in place – delivering exceptional value to our customers, powered by the most knowledgeable colleagues in the industry.”

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Harrogate pet store celebrates a decade in business

Business Breakfast is sponsored by Harrogate law firm, Truth Legal. 

Posh Paws pet shop celebrates 10th anniversary  

Posh Paws pet shop in Harrogate is celebrating the 10th anniversary of its opening.  

Brother and sister Ben and Michaela opened the shop in April 2012, offering a unique personal shopping service for its customers.  

The shop sells products for cats, dogs and other small pets, specialising in enrichment toys and natural treats as well as offering health and wellbeing advice for pet owners.  

When asked how she was feeling about the shop’s 10th anniversary, co-owner Michaela said:  

“I am excited and shocked, especially after working through Covid. 

“I would just like to say thank you to all of our customers, past and present, who have supported us.” 

To celebrate the 10-year milestone, Posh Paws sponsored the jubilee dog shows held over the bank holiday weekend. The winners of the competition were awarded with vouchers for the shop.  

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Women’s networking event

Business Ladies around Harrogate (BLAH) is hosting a networking event on June 10th exclusively for women.  

The event will focus on social media advertising and will be held at restaurant William & Victoria in Harrogate.  

Guest speaker Rachel Hatfield from Shoo Social Media, will run the one hour workshop followed by an informal networking lunch.  

BLAH aims to create an inclusive and friendly environment for business women in the Harrogate district that differs from traditional networking events.  

The organisation offers monthly events on a number of different topics, including sales, marketing strategy and personal development.  

Event manager, Fiona MacPherson said:  

“When I set up my own business 13 years ago, I found attending networking events daunting, especially the larger networking groups which were very prescriptive. 

“BLAH was a refreshing group of female business owners, who wanted to share their experiences and provide support / collaborate with each other.” 

BLAH became a non-profit organisation in 2012 and is now run by volunteers, with the aim of organising low cost and accessible workshops.

 

Knaresborough pet store to close and go mobile

A Knaresborough pet store will close at the end of next month and go mobile after seeing a decline in footfall.

Jack and Carly Atkinson, owners of The Atkinson Pet Store, said they were disappointed to be closing so soon after opening in August.

The pair felt they had found a missing niche on the town’s High Street when the business opened. However, months of lockdown have taken their toll.

Mr Atkinson said the number of shoppers had fallen and many customers remained hesitant to go out.

The pair hope going mobile will mean they can still provide the same service while saving money on overheads. They said they had a regular customer base that is keen to continue supporting them.

The shop will close on June 30 and the owners hope to be operating on a mobile basis soon after.

The business will rebrand as Let’s Play FETCH and the Atkinsons will be going on the road in their van delivering food, toys and accessories.

People will be able order via a new website or via a Facebook page.

Mr Atkinson said:

“We are disappointed because we thought it would last for years to come. We have provided a service to the people of Knaresborough for a year so we want to continue that. We just needed a bit more.

“Footfall was down and people’s shopping habits have changed. We’ve had to take it with a pinch of salt.”

Mr Atkinson added he and his wife will continue offering a personal service but they will operate at customers’ front doors rather than behind a till.

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Harrogate family pet shop to close after more than 50 years

A Harrogate family pet shop will close after 52 years because the owners have seen footfall and sales drop.

Mick Stothard, who started working at A P & K Stothard Pet Store when he was 10 years old, will retire and the shop will shut its doors on October 3.

He believes that there is not enough support for independent businesses in the town and called for local councillors to step up to help.

A P & K Stothard in 2014 when it owned more unit.

Peter and Kath Stothard, Mick’s parents, started the pet store in 1968 with just £47. It had spanned over four units along the street before it reduced in size to one unit in recent years.

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Mr Stothard told the Stray Ferret that he will transfer most of his stock over to his son and daughter’s shop, Posh Paws on Leeds Road, which will continue to trade. He added:

“We are just not getting enough people through. The town centre is struggling, there are so many shops that are closing down.

“It is all I have ever known. It will be tough to say goodbye after so many years. It is much more difficult now.”

What the pet shop used to take in one week is now taken over four or five weeks. This latest closure follows Bookstall Newsagents, The Cooperative Bank and Gambaru Fitness all closing their doors in recent weeks.

However, it has not been all bad for businesses on Commerical Street. A new fishmonger opened today, with queues out of the door.

Knaresborough sees new pet shop open despite pandemic

Amidst a pandemic, a couple from Knaresborough has managed to set up their new pet shop on the high street in two weeks.

Jack and Carly Atkinson plan to open their shop on August 1. They say that the pandemic hasn’t limited their plans as they would have been classed as an essential shop before lockdown eases.

The Atkinsons believes they have found a niche that is missing in the town as currently people have to travel to Harrogate and Ripon to get their pet supplies.

In just two weeks Jack handed his notice in at another pet shop, rented the premises and began to order stock.

Jack Atkinson said:

“Its one of the businesses where it’s always going to do well because people will always have pets that need feeding. I handed in my notice at another pet shop last week so I could set this up. We’re still on track even with covid, there may be an impact when we open because we will have to restrict the number of people in at a time. We’re setting up in a time when everyone wants us to be here, a lot of people can’t or don’t want to travel to get their supplies.”

Treats and toys for pets displayed in a shop.

The shop’s owners have said that coronavirus hasn’t dulled their plans.

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The Atkinson Pet Shop will join Knaresborough’s high street as local organisations are encouraging residents to support smaller, local businesses. Carly Atkinson added:

“We’ve still been getting the stock so the pandemic hasn’t really put a halt to anything, everything has come quite quickly. People are definitely happy we are bringing a pet shop to Knaresborough, a lot of people have said it’s what the town needs.  We’re adding to the high street too, round here especially people want to support local businesses which is great for us. We’ve just got to think ahead of what could perhaps stop people coming in to store.

 

Pet shop misses out on puppy boom during lockdown

Posh Paws, a pet supply shop on Leeds Road in Harrogate says it’s lost money during lockdown as people turned to online shopping instead.

Despite the increase in people buying puppies during lockdown, the owners said many of their customers have turned to online retailers for supplies as they don’t want to leave the house.

Brother and sister and joint owners, Michaela and Ben Stothard, told The Stray Ferret that people have been too scared to visit the shop due to coronavirus. Michaela said:

“A lot of people have ordered online because they don’t want to leave the house and that has affected us the most. A lot of people have asked us why we aren’t online but we don’t work like that. Me and my brother have been doing this for years now and we focus everything on our customers and their dogs.”

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Inside the shop

Posh paws have been open throughout lockdown.

Unlike shopping online, Michaela and Ben have been providing a hands-on service throughout lockdown which has involved a home delivery service as well as taking dog leads to customer’s houses to try on their pets.

Michaela said:

“We are always there on hand to answer questions, whether that be on the end of the phone or on messenger. I think the hard things is letting people know that we are here and able to help in anyway.”

Posh Paws has all precautionary measures in place including screens, hand sanitiser and markers in order to keep their staff and customers safe.