Boots pharmacy in Jennyfields to close next year

The Boots pharmacy inside the Co-op at Jennyfields in Harrogate is set to close next March.

The move comes after Walgreens Boots Alliance, its US-based parent company, announced the closure of 300 UK stores in an earnings call in June.

In a separate report, Boots said it will “consolidate a number of stores” in order to “concentrate its team members where they are needed”.

It added:

“[It will] focus investment more acutely in individual stores with the ambition of consistently delivering an excellent and reliable service in a fresh and up to date environment.”

The report also said the stores affected are “in close proximity” to other Boots sites.

The retailer declined to comment on the Harrogate store closure, however staff at the Jennyfields pharmacy told the Stray Ferret they have been “given options” about employment going forward.

Following the closure, the nearest Boots pharmacies will be in Harrogate town centre, Knaresborough Market Place, the St James’s Retail Park near Knaresborough and at Market Place West in Ripon.

The Co-Op at Jennyfields

Twenty UK stores, including four in Yorkshire, have already closed following the announcement.

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‘Heartless’ Morrisons stops pharmacy deliveries from Ripon store

A concerned son has complained to the chief executive of Morrisons after its in-store pharmacy in Ripon stopped delivering prescriptions.

Jonathan Parkin’s mother, who lives in sheltered accommodation in Ripon, received free deliveries from the pharmacy for several years.

But the service ceased this month — leaving Mr Parkin’s family rushing to find alternative arrangements before her medication ran out.

During a recent visit to his mother, she told him she was worried about her supply of tablets expiring in a day or two. He helped her call the pharmacy, which told them its delivery van was no longer in use and the service had ended.

Mr Parkin subsequently wrote to David Potts, chief executive of Bradford-based Morrisons. His letter, which was also sent to the Stray Ferret, says:

“My mother is obviously heavily dependant on her medications so to be told this delivery, which she had come to rely upon, and I’m sure many other elderly people have as well, had now been stopped was devastating and very worrying to her.”

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The letter also accused the company of not communicating the news adequately to customers, some of whom, like his mother, are vulnerable. He added:

“We will obviously now have to find an alternative pharmacy with a delivery service, which is a pity as my sisters and I always did our own family shopping as well as our mother’s when we took her prescription in and so will not now be shopping in Morrisons again due to this heartless, penny-pinching decision.”

Mr Parkin, who lives near Pateley Bridge, today told the Stray Ferret he was glad his family became aware of the situation before Monday, when the Queen’s funeral could have caused major problems getting hold of the various tablets his mother takes.

He added he had yet to receive a response to his letter from Morrisons.

The Stray Ferret has contacted Morrisons but has not had a response.

 

 

 

 

 

 

 

 

Harrogate hospital will be open for vaccinations on Christmas

With the government calling for everyone to “get boosted now”, we’re running this regularly-updated blog to let you know where you can get your jab in the Harrogate district.

Besides the GP-run sites at Harrogate’s Great Yorkshire Showground and Ripon Races, numerous pharmacies are also now offering boosters and covid vaccines. Some also have an option for under 18s.

If you work at one of these sites, or have recently visited for your own vaccination, please let us know about any update,s such as queues and supply issues.

Get in touch at contact@thestrayferret.co.uk.

Where to get your vaccine:

Harrogate 

Knaresborough

Pateley Bridge 

Ripon

Friday, December 24

9am – Get a jab at Harrogate showground this morning only

The vaccine centre in Harrogate will be open until 12.30pm today. It’s the last chance to get a jab until the New Year.

Walk-ins are available. First, second, third primary and boosters available for all ages over 12.

Ripon Racecourse is closed as a vaccine centre until the New Year.

8.30am – Harrogate hospital open for jabs on Christmas

Harrogate District Hospital is open for booked appointments only over the Christmas period, including Christmas Day, as other centres close temporarily.

There are no walk-ins available at the hospital.

Thursday, December 23

4pm – Last chance for jabs before Christmas

Knaresborough Chain Lane Hub is open for walk-ins until 8pm today. It will then reopen on December 28 at 8am.

Harrogate Showground has now closed for walk-ins today, some appointments remain until 5pm. It will reopen tomorrow for the morning until 12.30pm. It won’t reopen until January 4.

Ripon Racecourse also closes today at 5pm and won’t reopen until January 4.

10am – Walks ins available today ahead of Christmas

There are still walk-ins available today across the Harrogate district ahead of the Christmas break when vaccine centres will close.

The Yorkshire Event Centre site is experiencing a “very quiet morning” so those running it will be able to welcome walk-ins, including those under 18.

The site at Ripon Racecourse is open today for both booked appointments and walk-in patients for those over 12. It will be open until 5pm.

Knaresborough’s vaccine centre at the Chain Lane Community Centre is also open for walk-in patients until 8pm today.

Wednesday, December 22

9am – Christmas opening hours in Harrogate

The vaccine centre in Harrogate, which reported no queues all day yesterday, has revealed its Christmas opening hours.

The schedule for today and tomorrow is:

Booked appointments 08:30 – 16:55
Walk-in 18 and over 09:00 – 16:00
Walk-in 12-17 year olds 09:00 – 16:00

Christmas Eve is open to all patients 08:30 – 12:30.

Then the vaccine centre will be closed until 2022 with clinics starting up again for appointments on January 4.

8.45am – Ripon Racecourse open for vaccinations

Ripon Racecourse is open today for both booked appointments and walk-in patients. All age groups 12 years and above. It is the same tomoroww until 5pm.

Tuesday, December 21

2.20pm – Great Yorkshire Showground reporting quiet queues

Staff at the Great Yorkshire Showground vaccination site are reporting quiet queues for walk-in and pre-booked appointments.

The site is also accepting under-18s for walk-in vaccines all afternoon.

1.15pm – Harrogate District Hospital vaccination site to be open on evenings

Hospital bosses have confirmed that Harrogate District Hospital’s vaccination site will be open on an evening for pre-booked appointments.

Those wishing to have a vaccine at the site have to book through the NHS national booking service. No walk-in appointments are available.

The vaccination centre, which offers up to 24 appointments an hour, will be open daily Monday to Friday 4pm – 8pm, Saturday and Sunday 8am – 2pm and selected bank holidays 8am – 2pm.

However, the site will be closed from Christmas Eve until Boxing Day and on New Years Eve and New Years Day. It will also be closed on January 3.

A spokesperson for the hospital said:

“We are very proud of our colleagues who are supporting this as part of the huge national drive to ensure everyone can be boosted to protect themselves and others.”

8.15am – Ripon Racecourse open all day for appointments and walk-ins

Ripon Racecourse vaccine centre is open until 4pm today for booked appointments and walk-in patients.

All age groups over 12 are welcome.

8.10am – 1,700 vaccinations delivered at Harrogate Showground yesterday

Yesterday was a busy day at the Showground, with walk-ins and people with booked appointments getting their vaccines alongside under 18s.
The centre said it did just short of 1,700 vaccinations and the longest walk-in wait time was 45 mins.
Today’s schedule:
The centre has asked everyone to come prepared with their NHS number to hand, you can find it here, and anyone with an appointment to have their booking reference number.

8am – More clinics for 12-15s in Knaresborough

The vaccine centre at Chain Lane Community Hub has added more vaccine clinics for 12-15 year olds.
The clinics will offer first and second doses and be open tomorrow and Thursday and then Tuesday, Wednesday and Thursday next week plus all Sundays in January (apart from the January 2).
The centre has asked for people to try and book via the national booking system.

Monday, December 20

11am – Knaresborough vaccine centre aims to give out 1,500 jabs today

Homecare Pharmacy Services, which runs the vaccination centre at Chain Lane Community Hub, is planning to give out 1,500 jabs today.

Walk in sessions will be available from tomorrow 8am to 8pm and then again at the same time on Wednesday.

The vaccine team has asked for people to be patient if they have to queue and to bring their NHS number to speed up the process.

9am – Harrogate’s Great Yorkshire Showground offering walk-ins for children today

The Great Yorkshire Showground in Harrogate is accepting walk-in patients and booked patients for booster jabs this week.

Children aged 12 to 17 will also be able to turn-up for walk-in vaccines at the showground from 1.30pm to 4.30pm today and from 9am to 12.30pm tomorrow.

Ripon racecourse, which was not open yesterday. re-opens today.

Saturday, December 18

2.15pm – Queues expected to remain quiet at Harrogate’s Yorkshire Showground

Vaccine staff at Harrogate’s Great Yorkshire Showground are expecting queues for walk-in booster jabs to remain quiet for the remainder of the day.

The site is still accepting walk-ins. Those looking to turn up at the showground without an appointment for a vaccine have until 4pm to do so.

12.30pm – Pateley Bridge vaccination centre reaches milestone

Pharmacist Samina Khan receives recognition from the Mayor of Pateley Bridge, Mike Holt.

Pharmacist Samina Khan receives recognition from the Mayor of Pateley Bridge, Mike Holt.

Today, Pateley Bridge’s vaccination clinic is expecting to have seen its 10,000th patient.

The centre, which is run by Pateley Bridge pharmacy, was recognised by the mayor of the town for the efforts of vaccination staff, admin staff and volunteers.

10.15am – No queues at Yorkshire Showground

There are no queues for walk-ins at the Great Yorkshire Showground, according to staff at the site.

Those wishing to get a booster vaccine today are urged to attend the site before 4pm.

8.30am – Harrogate vaccine sites prepare for another day of boosters

Booster vaccine walk-ins are available at the Yorkshire Showground and at other sites, as listed above.

The showground site is fully booked for appointments and has advised people to have booking references ready. The site will be offering Moderna today.

For those deciding to walk-in, people should have their NHS number with them. Capacity for walk-ins has increased, so officials expect a “first thing” rush before queue times decrease.

Those planning for a walk-in booster vaccine are urged to get to the site before 4pm.

Friday, December 17

1.50pm No queues at showground for walk-ins

The lunchtime rush is over at the Great Yorkshire Showground in Harrogate, according to staff on site, and any walk-ins this afternoon can expect to be seen quickly.

12.50pm Harrogate Hospital on NHS booking site for boosters

Harrogate District Hospital has appeared on the NHS booking site this afternoon for booster appointments.

It looks as if appointments are available from Wednesday, December 22.

12pm Knaresborough centre opens up for walk-ins

The vaccine site at Chain Lane Community Hub has said it has additional capacity today and will open as a walk-in.

It is open until 6pm.

9.15am Ripon vaccine site open for walk-ins

Ripon Racecourse has reopened as a vaccine centre and will operate a walk-in service alongside its appointments today and tomorrow.

People can head there for a booster throughout the next two days. Staff ask people have their NHS number to hand.

9am Harrogate Showground expecting another day with minimal queues

Staff at the Showground vaccine centre has said following a rush this morning the centre has quietened down.

It is expecting another day with minimal queues and encourages as many people as possible to get their booster before Christmas.

7.30am Knaresborough vaccine centre to offer walk-ins next week

The Chain Lane Community Hub vaccine site will begin offering walk-ins at certain times next week.

Run by Homecare Pharmacy, the centre will offer walk-ins on:

People may need to queue.

Read more:

District pharmacies offering vaccines and boosters

Appointments are available on the NHS app for Thursday December 16 and Friday December 17 8am-6pm, Saturday December 18 8am-3pm, December 20 to 23 8am-8pm, December 28 to 30 8am-8pm and December 31 8am-3pm.

*Some of these dates have been extended today so new appointments are now online to book.

Appointments are available on the NHS app for Saturday December 18 9am-12pm and 1pm-4pm, Tuesday December 21st 8am-1pm and Thursday December 30 9am-12pm and 1pm-4pm.

Appointments are available on the NHS app for Monday to Thursday 9.30am to 5.45pm

Appointments are available on the NHS app Monday to Sunday 9am-1pm, 2pm-4pm and 5pm-6.30pm

Currently full until New Year but has staff said if people don’t show up for their appointment they can offer it to someone else. They advised people to ring on the day to see what’s available.

Currently full until New Year

No information available at the time

No information available at the time

Waiting on vaccine supply, keep an eye on our covid coverage for more information.

Waiting for official approval then clinic appointments will be made available online. Keep an eye on our covid coverage for more information.

Woman ‘horrified’ at £100 parking fine outside Harrogate pharmacy

A woman in Harrogate said she was “horrified” to be hit with a £100 parking ticket whilst she was collecting an NHS prescription from Well Pharmacy on Wetherby Road.

Shirley Hopkinson collects a repeat prescription from the pharmacy, which is part of Kingswood Medical Centre, twice a month. She said she always phones ahead to check it is ready to collect.

When she came to pick it up on November 17, the pharmacy was busy so she waited for 33 minutes.

This is longer than the 15 minutes free parking allowed in the adjoining car park.

Ten days later, Ms Hopkinson received a parking fine for £100 from a private company called Civil Enforcement, which it said would be reduced to £60 if paid straight away. 

She queried the fine with the pharmacy, which told her customers regularly received fines for overstaying in the car park. It added she could appeal, although there was no guarantee this would be successful.

Ms Hopkinson said:

“I am horrified that an NHS doctor’s surgery and pharmacy have allowed a privately owned parking enforcement company to issue patients, family and friends with huge fines for simply collecting prescriptions.”

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Ms Hopkinson said the car park should be free to use for longer than 15 minutes, which she said is not long enough if there is a queue or you need advice.

She added:

“Wetherby Road is a very busy road with next to no on-street parking available for people to use. 

“When I was in the pharmacy an elderly lady that was collecting her husband’s prescriptions told me she had also been fined. Why should people who are ill, elderly or simply collecting medication be penalised? The car park has a few signs stating a waiting period of 15 minutes.”

A spokesman for Well Pharmacy told the Stray Ferret that it does not own the car park, so it does not control how long people can park there or whether motorists receive fines.

It said it was “deeply regrettable” that Ms Hopkinson had to wait 33 minutes, but said the pharmacy was under extra pressure due to covid.

Harrogate pharmacy customers face long queues outdoors

Queues of up to 20 people waiting for up to an hour to be served have been reported outside a Harrogate pharmacy.

Several residents have contacted the Stray Ferret to complain about regular queues at Lloyds Pharmacy on Knaresborough Road over the last three weeks.

Signs in the pharmacy window say a new dispensary system and lack of staff is creating additional workload.

One resident, Brian Souter, said he gave up after queueing for 30 minutes when there were still eight people in front of him.

He said there were about 20 people queueing, including older people, and said the company needed to ensure the pharmacy had enough staff.

“I can’t stand for very long so I had to leave after 30 minutes. They were doing two in at a time.

“I rang head office to complain about a week ago, it’s not down to the staff inside, they can only do what they can with a few staff. Head office need to come and help.”

A sign outside the pharmacy.

Other residents have also contacted the Stray Ferret to say they endured long queues of between 15 minutes and an hour for prescriptions.

One resident, who lives close by but asked not to be named, said the pharmacy was usually “very efficient” but long queues had become the norm. He said:

“A lot of people are elderly or infirm and to have them waiting outside for up to an hour is ridiculous.”

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A spokesperson for Lloyds Pharmacy said:

“It is always our priority to ensure our patients, customers and colleagues are safe and that all our pharmacies are open and accessible.

“Recruiting new pharmacists became more challenging during the pandemic, and this continues to be the case. We have an action plan in place to address staffing issues.

“In addition, a software issue that caused our dispensary system to run more slowly than normal impacted this pharmacy, causing some delays for the pharmacy team and its customers and patients over the weekend.

“A resolution was swiftly identified and quickly deployed to return the system to normal dispensing speeds.”