New Look is to close its store in Harrogate’s Victoria Shopping Centre.
Signs have gone up in the window of the shop saying it will close on February 26.
The fashion retailer sells women’s clothing at its large Harrogate site, which is particularly popular with teenage girls.
A source at the store said customers and staff were “gutted and upset” at the news. They added that the company wanted to remain in Harrogate but finding a vacant store large enough had proved difficult.
The Stray Ferret understands about eight jobs are affected by the news. The nearest New Look shops are in Leeds and York.
A New Look spokesperson said:
“As part of the normal course of business, New Look occasionally closes sites, but also opens new stores when the right opportunities arise.
“Our most recent new openings were in November 2022 and we have plans for further openings in the first half of this year.”
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The Stray Ferret contacted the Victoria Shopping Centre this morning for further details but was told it had no information to share on the matter.
The news comes less than two weeks after River Island closed its Harrogate store.
New Look, which was founded in 1969, has about 440 shops in the UK.
How Harrogate is following the town centre living trendFrom Oxford Street to West Park, Harrogate has seen a flurry of recent planning applications to build flats above town centre shops.
Over the past few years, developers have turned their attention to local high streets – specifically to unused retail space.
It’s part of a trend across the UK which has grown since the covid pandemic.
Instead of new build estates on the outskirts of town, developers see town centres as key for both tackling the housing market and revitalising the high street.
Alex Goldstein, an independent property consultant who works in Harrogate and London, said the trend would be good for the town centre, particularly for younger people who want to live closer to their workplace.
He added that the move was also a chance to regenerate Harrogate’s high street, which has fallen on hard times in recent years along with other towns.

Alex Goldstein, property consultant in Harrogate.
Mr Goldstein said:
“I see this as a good thing. I have been banging on about it for years.
“We need to stop building new builds on the outskirts of town.”
Mr Goldstein added that the trend was replicated in bigger cities, such as London, where people want to be close to “cafe culture” and working remotely.
Harrogate following the trend
Cities such as Lincoln prepared for the changing high street as long ago as 2006, when City of Lincoln Council published its masterplan for the city centre.
It aimed to keep people in the city centre by offering a mixture of retail and “experience”, such as coffee shops and cinemas.
The move is a far cry from the usual consumer retail units, such as Primark and River Island, which high streets have become known for.
The aim of keeping people in the city centre would partly be done by creating more residential space, the council said.
Harrogate is not immune to this trend.
On West Park, space above the now closed Orvis store is proposed to be converted into six new flats.
Read more:
- Harrogate council refuses James Street aparthotel plan
- Plan approved to create five flats above Cambridge Street shops
Just a stone’s throw away on Cambridge Street, new apartments are proposed above a former phone shop and multiple applications have been submitted to convert the former post office on Cambridge Road into accommodation.
Meanwhile, the government recently stepped in to approve a redevelopment of the former Thomas Cook unit on James Street into three new flats.
A 17-bedroom aparthotel scheme on the floors above the new Oliver Bonas store on James Street was also planned, but was turned down by Harrogate Borough Council.

Left, the rear of the property on the former Thomas Cook unit on James Street currently; right, the proposed alteration.
In a report by estate agents Savills, Paul Wellman, residential researcher at the firm, estimated 36,000 new homes were built close to town centres across the UK in the five years to June 2020.
Since then, the move to think differently about retail on the high street has “accelerated” due to the covid pandemic.
Mr Wellman said:
“The truth is our towns and city centres were already changing.
“In 2020 these changes accelerated. As the need for particular uses and businesses usually found in the heart of towns and cities reduces, opportunities arise to remodel and revitalise those places.
“Whilst covid has given some the desire for countryside and green open spaces, for others it has meant convenience and being part of a community.”
An opportunity for young people
Much of the discussion around converting unused retail space into housing has centred on getting people in closer proximity to bars, restaurants and offices.
While cities such as Manchester and Leeds may have a wider retail offer to youngsters, Harrogate has its own selling point.
Allessandro Biraglia, associate professor of marketing at the University of Leeds, said Harrogate had its own independent retail sector, which bigger cities may not have due to expensive rates and bigger franchises dominating the high street.
As a result, he said living within a smaller town centre may offer an opportunity to “young professionals” who want to get their business ideas off the ground.
He said:
“Having the possibility to live above the shop and having everything in one place would be enticing for many young professionals.”
‘The high street is shifting’
The legacy of covid has led to estate agents, property developers and businesses rethinking how they use the space available to them in town centres.
While larger developers will continue to opt for strategic housing sites, others will see chances to create homes in the heart of the high street such as Harrogate.
For Mr Goldstein, the move is a good thing for town centres.
River Island to close in Harrogate as landlord plans apartments“The high street is shifting from the usual.”
A town centre shop in Harrogate is set to close in just over three weeks’ time.
River Island is holding a closing down sale as it prepares to close its doors on Cambridge Street for the last time on February 4.
A spokesperson for River Island said:
“The closure is due to change of use of the building by the landlord.”
Plans were approved in summer 2020 to refurbish the ground floor of the building and convert the first floor, as well as adding a roof extension, to create 14 apartments. Work would need to begin on the building by June this year to comply with the terms of the planning permission.
The building is owned by a Santander pension fund.
Read more:
- Plan approved to create five flats above Cambridge Street shops
- Sneak peek at Harrogate’s new Cosy Club
Last summer, Cosy Club opened in the same stretch of units, becoming the first bar along the street. Sainsbury’s Local and Skipton Building Society also opened branches earlier in the year.
Further east on the same street, plans were approved last February to convert the upper floors of some retail units into flats.
Today, York-based property company Grantside announced it had acquired the 10,000 sq ft building and was intending to use the flats as holiday lets.
Steve Davis, chief executive of Grantside, said:
Next rescue deal set to keep Joules open in Harrogate“This is a great opportunity and a brilliant location – in the heart of Harrogate town centre.
“Our vision for the building is to bring it back into full use through the conversion of the upper floors into apartments, which will be used as holiday accommodation and help the town’s economy.”
Harrogate’s Joules shop is set to remain open after the retailer was rescued from administration by founder Tom Joule and high street brand Next.
The deal, announced today, will see 19 Joules stores closed with immediate effect — but Harrogate’s James Street shop is not among them.
More than 130 staff across the country have lost their jobs, but 1,450 have been retained. Next paid £34 million for the business, giving it a 74% share to Mr Joule’s 26%.
He said:
“After three years away from the operational side, I’m truly looking forward to inspiring teams with clear direction to excite and recapture the imagination of the customer again.
“Our customers have always trusted us to lead, not follow, with products that reflect their lifestyle. It’s important that we live up to the high standards they desire in design, quality and… the service they expect.
“I’m so pleased that we have been able to strike a deal that protects the future of the company for all its loyal customers [and] its employees.”
Next is expected to continue to sell from the Joules website, as well as adding the brand to its own site from 2024.
Marks and Spencer has already warned of a difficult time for retail as businesses face rising costs and falling consumer spending.
Read more:
- Uncertain future for Harrogate Joules branch as company to appoint administrators
- Prestigious building on Harrogate’s James Street put on the market
M&S to give ‘golden tickets’ to first 200 people at Oatlands foodhall tomorrow
Marks & Spencer is to award ‘golden tickets’ to the first 200 customers at its Harrogate Oatlands foodhall tomorrow to mark the store’s official re-opening.
The foodhall on Leeds Road has undergone a major refurbishment and extension. It is now 60% bigger, and includes a bakery and wine shop — but the customer cafe is much smaller.
Although it is currently trading, tomorrow’s official reopening will see Percy Pig award golden tickets to the first shoppers at 9am. Each ticket guarantees a prize ranging from a free bag of sweets or cookies to a £200 voucher.
Store manager David Anderson said:
“We can’t wait until Tuesday morning when we can welcome customers through our doors.
“It’s been a busy few weeks behind the scenes working hard to put things together and we’re excited for everyone to see what the new store has to offer. Whether you’re looking for a quick lunch on the go or doing your big weekly shop – we’ve got you covered.”
The store, which employs 125 staff on Oatlands Retail Park, is open Monday to Saturday from 8am to 9pm and on Sunday from 10.30am to 4.30pm.
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Oliver Bonas set to open in Harrogate this week
Harrogate’s upmarket James Street is set to get a new addition this week with the opening of an Oliver Bonas shop.
The fashion and lifestyle brand has been refurbishing the spacious 3,700-square foot unit formerly used as a discount store.
Next also previously rented the site.
The doors were previously expected to open in September but renovations have been ongoing.
However, sources have indicated Oliver Bonas is finally due to open on Thursday.
The company, which has 85 stores in the UK, is advertising for team members at £9.75 an hour on its website.
The opening will strengthen James Street’s claim to be Harrogate’s premier destination for luxury goods.
Pret A Manger, Ebru Evrim and Carl Scarpa have all joined the street recently and Hotel Chocolat has upsized to larger premises.
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Tom Limbert, director of property consultants, Central Retail, which acted for property owners Countrylarge, previously said James Street had been “reinvigorated”, adding:
Uncertain future for Harrogate Joules branch as company to appoint administrators“Oliver Bonas will be a great addition to the existing tenant line up on James Street which truly is one of the best high streets in the north of England.”
The future of Harrogate’s Joules store looks uncertain as the clothing brand looks set to become the latest victim of tough times hitting the retail sector.
The Leicestershire-based company, which has 132 shops, said it intended to appoint administrators after failing to secure emergency investment.
A spokesman for Joules said he was unable to offer any information on individual stores.
However, he said trading at the Harrogate store, on James Street, would continue as usual.
About 1,600 jobs across the country could be at risk.
Joules said last week that recent sales had been weaker than expected.
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The company was founded by Tom Joule who began in 1989 by selling outdoor clothing at country shows in the East Midlands.
On Monday, Mr Joule said in a statement:
“Today is a deeply disappointing day for Joules, and a sad day for me personally.
“However, we recognise our business has become too complex and our model today is not aligned to succeed in the current, tough trading environment.”
He added:
“It is my strong belief that Joules remains a desirable, differentiated brand that, with the right model and structure, can thrive again.”
Christmas late night shopping is to return to Pateley Bridge and Bewerley for the first time since 2019.
A group of local businesses and community organisations have agreed to work together to bring back the event.
It will be held from 5.30pm until about 7.30pm on Friday, December 2.
Shops will stay open late to offer festive treats and community groups will operate stalls along the High Street.
There will also be Santa’s grotto, Christmas music and an angel trail.
Pat Waite, who owns the Sandwich Box in Pateley Bridge, said about 50 traders were supporting the venture. She added:
“The festivities will start as soon as it is dark, with shops staying open into the evening.
“Get your Christmas started in style, we look forward to seeing you there.”
Read more:
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- After 150 years, Nidderdale Show moves to a Sunday
Pre-covid, Nidderdale Chamber of Trade staged an annual late night Christmas shopping event for about 50 years as a way of shops thanking customers.
Ms Waite said the chamber chose not to attend a meeting to discuss this year’s plans but Tim Ledbetter, chairman of the chamber, denied it had been invited.
Mr Ledbetter wished the new event well but said the chamber would not be involved because it was unsure if it would be approved by its insurers.
He also said the chamber wouldn’t revive its late night Christmas shopping event because “there clearly isn’t room for two events”.
Meet Jules B, the big new name on Harrogate’s fashion retail sceneThis article is sponsored by Jules B.
Stepping through the doors of Jules B means opening up a world of potential for your wardrobe.
The small yet sought-after brand is opening a brand new luxury designer store in the heart of Harrogate tomorrow.
It is just the fifth bricks-and-mortar shop for the brand, and only its third location: both Jesmond and Kendal have two branches, each dedicated to menswear and womenswear.

Step into Jules B.
On Harrogate’s Cambridge Crescent, the focus will be womenswear, bringing together everything from the latest up-and-coming names to internationally renowned brands including Vivienne Westwood.
The beauty of Jules B is that it retains the feel of an independent boutique, and is still run by its founders, Julian and Rhona Blades.
Their influence in the business is as strong as ever, ensuring the best garments and accessories are sourced and brought together in a comprehensive collection that’s just right for Harrogate shoppers.

The store with a boutique feel.
Julian said:
“Each of our destination stores is located in a beautiful area that’s been carefully selected to fit the Jules B brand, and Harrogate is no different.
“The location of the new store is just right for us: in a beautiful historic building, close to the iconic Bettys and on the doorstep of the stunning Stray.
“We’re enjoying transforming the two floors into the perfect retail space for our customers and can’t wait to welcome them inside for the first time.”
Having founded the business in 1984, the couple have kept to their vision of a new, intelligent approach to womenswear.
Their original boutique in the trendy Newcastle suburb of Jesmond still stands, and though physical expansion into new premises has been deliberately low, the brand now sells extensively online.

The store stocks big and up and coming brands.
Its website has been running since 2008 – but Harrogate residents and visitors are fortunate now to have the opportunity to enjoy the real-life experience of a Jules B visit.
Step through the doorway into a luxuriously stylish and calm environment, a world away from the rush outside. Take advantage of the personal shopping experience to guide you through the latest trends and find the right styles for you.
Harrogate store launch
At the launch event on September 22, visitors will be greeted with a glass of bubbly to make it a retail experience to remember. Designer raffle prizes, gifts with purchases and more will be on offer to tempt you.

Enjoy the special launch event on September 22.
Rhona added:
Shop selling handmade crafts opens today in Harrogate“Our Harrogate store will have an exclusive range of more than 45 niche and big-name designer brands is available to choose from — the likes of Oska, Holland Cooper, NU London, Rag and Bone, and Barbour International.
“Customers can expect to discover everyday staples like denim and knitwear alongside elegant evening dresses, luxury bags and everything in between.
“We’re proud to stock a wide range of products that you won’t find anywhere else. Our exclusive selection blends on-trend styles and truly timeless pieces, and there’s always something new and exciting to discover.”
A new shop selling items handmade in Yorkshire is to open in Harrogate’s Victoria Shopping Centre today.
Boggle Hole sells items made by about 90 crafters, artisans and designers in Yorkshire.
The shop, run by Mel and Andrew Turner, stocks a wide range of items from jewellery to children’s wear.
Ms Turner is a holistic therapist and Mr Turner served 22 years in the armed services.
The couple already have a similar shop in Northallerton, which they opened in July 2020.
Mr Turner said:
“Harrogate has a good feel about it with the right kind of people to appreciate quality handmade goods.
“There’s something for everybody. We work with 90 to 100 people that make something unique.”
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