A union official has said Harrogate firefighters are being used as guinea pigs in a shake-up of fire services in North Yorkshire.

North Yorkshire Police Fire and Crime Commissioner Zoe Metcalfe confirmed her three-year blueprint for countywide fire services last week following a three-month consultation.

The changes include reducing Harrogate fire station to one appliance between 10pm and 9am, which would increase the town’s nighttime dependency on on-call firefighters in Knaresborough. However, the station will have enhanced cover during the day, when most fires occur.

The same changes will be implemented in Scarborough in three years time if the Harrogate pilot scheme proves successful.

Steve Howley, secretary of North Yorkshire Fire Brigades Union said the changes lacked support by firefighters and councillors and would endanger lives.

Speaking on BBC Radio York, Mr Howley said:

“The Fire Brigades Union represent about 96% of firefighters in North Yorkshire and I can tell you now that none of our members are in support of these proposals

“We all think they are dangerous. We all think they will put firefighter and public safety at risk. Lives will be put at risk.

“They are using Harrogate as guinea pigs to trial these cuts because they are not confident that these are safe and these will deliver what they say they will deliver. It will lead to a real detrimental impact on public safety.”

Read more:

• Confirmed: Harrogate to have just one night time fire engine
• Majority support Harrogate fire station changes, consultation reveals

Mr Howley said the data behind the decision was “fundamentally flawed” because it was based on there being 100% availability of on-call firefighters. He added:

“For the last 15 to 20 years there hasn’t been 100% on-call availability. That number has dwindled and got worse in recent times.”

He said the union did not oppose better fire prevention initiatives but was “vehemently opposed to the removal of frontline public services to reinvest in some of these areas when it should be centrally funded by government”.

Ms Metcalfe said last week the changes were about a better way of operating rather than cuts, and savings will be reinvested in fire prevention work and boosting on-call fire stations. Boroughbridge, Knaresborough, Masham, and Summerbridge have on-call stations in the Harrogate district and there is a volunteer-run station at Lofthouse.

Her changes, which will be phased in, will see Harrogate have two fully operational appliances during the day but only one at night.

The station currently has one fully operational appliance and a smaller tactical response vehicle staffed, which are both staffed 24 hours.

Announcing her decision, Ms Metcalfe — a Conservative who was elected commissioner last year — said:

“Some areas of the service will change, and I know change can be unsettling, but I remain confident that the right people, with be in the right place, with the right equipment at the right time, to support everyone in North Yorkshire and York.”

“I have made these decisions to support the transformation of our fire and rescue service based on extensive evidence and from listening to what is important to you, which you said was increasing and enhancing prevention and protection work to stop incidents from happening in the first place”

Jonathan Dyson, chief fire officer for North Yorkshire, said Ms Metcalfe’s proposals provided the correct strategic approach to resourcing fire risk.

He said:

“Our strong focus on prevention and protection activities are the primary way for us to reduce risk in our communities.”

The majority of people support controversial changes to the number of fire engines based in Harrogate, according to consultation documents.

North Yorkshire Police Fire and Crime Commissioner Zoe Metcalfe confirmed yesterday Harrogate fire station will be reduced to one fire engine at night as part of a three-year blueprint for countywide fire services.

However, the station will have two fully operational appliances during the day rather than the current model of just one plus a smaller tactical response vehicle.

Ms Metcalfe’s decision followed a three-month consultation in which concerns were expressed that the loss of a second appliance from 10pm to 9am could put lives at risk.

But her 207-page consultation report, published yesterday, said 46% of respondents to an online survey supported the changes to Harrogate fire station whereas 40% oppose them.

The report, however, also said 53% of respondents whose closest fire station is Harrogate disagreed with the changes. Additionally, it highlighted opposition within focus groups held as part of the consultation.

It said:

“Those who supported the proposals did so on the grounds that they are evidence-based and represent a better use of resources in offering better capability during the day when needed.

“However, even if they understood the rationale behind it, most focus group participants ultimately opposed the proposals.

“The main worries were around the ability to provide an adequate nighttime response, especially to incidents requiring two or more appliances. Related to this, many questionnaire comments centred on the potential for more severe incidents at night, including house fires.”

Zoe Metcalfe and fire officials answer questions about her proposals.

Ms Metcalfe also suggested some people over-estimate the number of fires in North Yorkshire. She said:

“There is also some very different views of what and how high is the service’s demand versus the reality.

“The fact is that in North Yorkshire we are lucky that our service’s demand is low by comparison to the rest of the country. Moreover, what they attend has changed significantly, with fires making up a smaller proportion than before.”

The consultation, which ran for 12 weeks from May 23, 2022 to August 14, 2022, cost £30,000.

Savings made by the changes will be used to fund fire prevention work and boost on-call fire stations in rural areas.

North Yorkshire Police Fire and Crime Commissioner Zoe Metcalfe has today confirmed Harrogate fire station will be reduced to one fire engine at night.

Ms Metcalfe’s decision comes after a three-month consultation that saw the proposal criticised for putting lives at risk.

The move is expected to save £180,000 in the Harrogate district, which will be used to fund fire prevention work, and could see five Harrogate firefighters redeployed to new prevention roles.

The Harrogate changes will be piloted for three years and then could be copied in Scarborough.

Ms Metcalfe, a Conservative who was elected commissioner last year, published her three-year blueprint for fire services in the county in May.

Today’s announcement will also see Huntington full-time fire station reduced to on-call, leaving North Yorkshire with just four full-time fire stations: Harrogate, Scarborough, York and Acomb.

Change is coming to Harrogate fire station, on Skipton Road.

It follows a consultation that included 12 public events, three resident focus groups and an online survey which received 1,300 responses.

Me Metcalfe said:

“Some areas of the service will change, and I know change can be unsettling, but I remain confident that the right people, with be in the right place, with the right equipment at the right time, to support everyone in North Yorkshire and York.”

“I have made these decisions to support the transformation of our fire and rescue service based on extensive evidence and from listening to what is important to you, which you said was increasing and enhancing prevention and protection work to stop incidents from happening in the first place”

How Harrogate fire service will change

Currently, Harrogate fire station has one fire engine which can respond to all emergencies and a smaller tactical response vehicle. Both operate around the clock.

The smaller vehicle will be replaced by a larger fire engine but it will only be crewed during the day.

Ms Metcalfe’s risk and resource model said more fires occur during daytime, and having two fire engines at Harrogate would provide better daytime protection at key times.

But the second Harrogate appliance won’t be staffed between 10pm and 9am, meaning greater dependence on on-call firefighters in Knaresborough when a second fire engine is required at major incidents.

Jonathan Dyson

Jonathan Dyson, chief fire officer for North Yorkshire, said Ms Metcalfe’s proposals provided the correct strategic approach to resourcing fire risk. The service has a £31.5m annual budget for core spending.

He said:

“Our strong focus on prevention and protection activities are the primary way for us to reduce risk in our communities.”

Mr Dyson told the Stray Ferret second appliances from outside Harrogate were already mobilised to tackle major fires in Harrogate because they were better equipped to do so than the tactical response vehicle.

Read more:

• Knaresborough’s Zoe Metcalfe pledges to be ‘people’s commissioner’ in £74,000 crime role
• Fire Brigades Union ‘seriously concerned’ over cuts to Harrogate service

But he acknowledged the change could “potentially” cause a delay when the main Harrogate fire engine attended an incident and requested back-up, which would now have to come from Knaresborough rather than Harrogate.

North Yorkshire Fire and Rescue Service does not have target response times and no calculations have been done on how long delays brought about by the changes could be.

Job talks to start with Harrogate firefighters

Asked about the impact on Harrogate firefighters, Mr Dyson said:

“We now start a phased approach to the changes because we now need to discuss and engage with the trade unions, we need to discuss and engage with the crews that are affected by this because people are at the centre of this.

“No current staff or jobs are at jeopardy in any form. We are transitioning resources from response into prevention and protection.

“There are a range of duty systems that can introduced to meet the demand that the service requires under the commissioner’s decision.”

Mr Dyson added today’s overall measures had the “potential” to save £1.5m a year across North Yorkshire by 2025 although the calculation was done before recent high inflation.

He added the decision “isn’t about cuts, it’s about transition of funding from response into prevention” and savings would also be spent on improving on call stations in rural areas.

North Yorkshire Police, Fire and Crime Commissioner Zoë Metcalfe has called issues with fire crew availability in the county “incredibly concerning”.

North Yorkshire Fire and Rescue Service’s fire engine availability was classed as being at a “critical” level for 10% of the time during May this year.

That status refers to the service having fewer than 32 staffed engines and other appliances available across North Yorkshire.

The fire service said that “ongoing challenges” were affecting firefighter availability in the county.

The statistics were presented during the monthly public accountability meeting chaired by the Police, Fire and Crime Commissioner.

After the high in May, the period of time spent at the critical level decreased to 4% in June.

Ms Metcalfe said that the situation reaffirmed the need for the fire service’s risk and resource model consultation.

Read more

• Last chance to comment on proposed Harrogate Fire Station changes
• Councillors have ‘major concerns’ about plans to reduce Harrogate fire engines

The consultation, which closed last month, proposed upgrading Harrogate’s 24-hour tactical response vehicle to a full fire engine, but only during the day.

Harrogate Fire Station is currently one of only of five in North Yorkshire to have staff on a 24-hour basis.

Elsewhere in North Yorkshire, the commissioner proposed moving some stations from full-time operation to being ‘on-call’.

That is where firefighters principally work in other jobs but respond to incidents when needed.

Ms Metcalfe said:

“That’s why… the fire service invests in the on-call model and that the service uses its resources in the very best way in the future.”

Zoe Metcalfe, North Yorkshire Police, Fire and Crime Commissioner.

“Our availability is inverted to our demand”

The fire service’s director of assurance, area manager James Manning, told the meeting that the current method of employing staff on-call had led to some issues.

He said:

“Our availability is inverted to our demand.”

The data showed that fire crew availability was higher in the evenings and overnight but lower during the daytime when fewer firefighters were able to be on-call.

Roughly around double the number of incidents happen in the daytime compared to overnight.

Mr Manning added that May also saw “slightly higher than normal” levels of leave and sickness but that the service was working on becoming more flexible in its staffing arrangements.

North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe has rejected claims that proposed changes to Harrogate’s night time fire service will increase the risk to lives.

Ms Metcalfe is consulting on a three-year plan for fire services in the county in the face of severe financial pressure.

One of the proposals is to reduce the number of fire engines operating overnight at Harrogate and Scarborough fire stations from two to one.

This has been criticised by firefighters and trade unions, who fear it could cost lives.

But in her first interview with the Stray Ferret since she was elected commissioner in November, Ms Metcalfe said she disagreed with this assessment:

“From everything I’ve seen I’m confident that won’t happen. This is a genuine consultation. I would really urge everyone to engage with it.”

Ms Metcalfe’s Risk and Resource Model 2022 to 2025 Consultation, published in May, sets out how the fire service will deploy its resources over the next three years. It puts the emphasis on fire prevention, especially during the day when most fires occur.

Firefighters tackling a recent blaze in West Tanfield.

Harrogate and Scarborough currently both have an emergency fire engine and a tactical response fire engine operating 24 hours a day.

The model proposes both stations have two emergency response vehicles during the day but only one at night. They would lose their tactical response engines altogether.

Ms Metcalfe was accompanied at the interview by Dave Winspear, who is part of the senior management team at North Yorkshire Fire and Rescue Service.

Mr Winspear, who is based in Ripon, said the changes would enhance the current fire service model across the county, adding:

“During the times when we know we are busiest we are providing additional resource into those two towns by bringing in a different type of fire engine.

“It improves the ability to respond to a wide range of incidents.

“We are looking to remove a fire engine in the evening when we are quiet but based on the fact that we have robust arrangements in around the Harrogate and Scarborough area from other fire stations that can respond into that area.”

He added the tactical response engine, which will be lost, had “limited response capability” compared to emergency fire engines.

Harrogate fire station

Harrogate currently employs 40 firefighters across four watches and five could be affected by the changes. Mr Winspear said they would be offered the chance to be redeployed.

Government cuts £8m a year

The new model for fire services is being drawn up against a bleak financial backdrop.

The government recently axed North Yorkshire Fire and Rescue Service’s capital grant, worth about £8m a year.

It means the service could have to borrow up to £31 million over the next five years. Steve Howley, Fire Brigades Union North Yorkshire brigade secretary, has said the service would be left struggling to buy basics.

Ms Metcalfe described the decision to cut the capital grant as “very unfair” at the time it was announced and this week told us she was “working hard for additional funding” to ensure the service didn’t end up in the position outlined by the union.

Zoe Metcalfe

Delays answering 101 and 999 calls

Ms Metcalfe, who was born in Ripon, went to school in Harrogate and now lives in Aldborough, also said she was working to reduce delays in answering 101 and 999 calls in the police control room.

Home Office figures last month showed that North Yorkshire police took on average 30 seconds to answer 999 calls — the third worst performance in the country. The calls should be answered within 10 seconds.

“Over the last couple of years there has been a huge increase in the volume of calls, especially 999 and they come first.”

The commissioner’s office has pledged £140,000 to address the issue. When will people noticed a difference?

The force control room should currently employ 146 full-time equivalent employees across communications and dispatch when it is fully staffed.

Read more:

• Fire Brigades Union ‘seriously concerned’ over cuts to Harrogate service
• Harrogate firefighter brands plans to rely on one fire engine ‘farcical’

There are currently 141. With the commissioner’s additional investment, there will be a revised target of 161.

Ms Metcalfe said a third of calls to police involved mental health issues and it was important to understand the data better and work with other organisations to tackle the issues.

She said her background as a Conservative councillor on Harrogate Borough Council and North Yorkshire County Council meant she was familiar with many of the agencies involved in mental health.

Asked whether she, as a senior Conservative politician, shared Harrogate and Knaresborough Conservative MP Andrew Jones’ lack of confidence in Prime Minister Boris Johnson, she said:

“I will leave that to MPs in the parliamentary party.”

You can find out more about the proposed changes and take part in the consultation here.