Tributes paid to Brian Dunsby OBE, pillar of Harrogate’s business communityAre breakout spaces really the key to Harrogate Convention Centre’s future?What are the options for Harrogate Convention Centre?What are the options for Harrogate Convention Centre?

In an anonymous-looking office in south-east London, a handful of thirtysomethings are racking their brains to come up with a sensible plan for the future use of Harrogate Convention Centre (HCC). 

The exercise to “explore opportunities in the marketplace and appraise the best options for taking the venue forward” comes after North Yorkshire Council (NYC) decided last month to abandon the proposed £57 million development of HCC, citing complexities and costs. 

The centre needs investment, and it currently relies on a £2.7 million subsidy. Two applications for grant funding from the government have failed, so new thinking is needed.  

As the Stray Ferret revealed this week, North Yorkshire taxpayers are handing the team from London consultancy 31ten £23,000 plus VAT for the “soft market testing” project, which is due to conclude by “late spring”. So what might the consultants suggest? 

A report for the council’s ruling executive that took the decision to ditch the redevelopment stated: 

“Options may include, but are not limited to, alternative delivery and funding models, partnership working, alternative uses for parts of the site, and asset ownership.” 

In other words the council, which is looking to make serious savings over the coming years, is open to pretty much any suggestion, so long as it sounds viable. Everything, it seems, is on the table. 

Harrogate Convention Centre, which is earmarked for a £47 million renovation.

In January, the Stray Ferret discovered the council had already spoken to private companies about the possibility of selling the convention centre. 

Council chief executive Richard Flinton told Harrogate District Chamber of Commerce that the council wanted to “understand private sector interest in the building” although he added “that doesn’t necessarily mean the council will look to offload it”. 

A more likely scenario could see parts of the site sold off, rather than the whole thing. That’s an option Simon Kent would be tempted to take. Mr Kent worked at Harrogate Convention Centre for 15 years from 2004, leaving in 2019 after more than six years as director. He told the Stray Ferret: 

“The main part of the convention centre is integrated, with parts of it underground, so you couldn’t knock bits of it down. But the exhibition halls are different. If some events were moved elsewhere, those could potentially be sold and redeveloped for other uses.  

“So perhaps there could be an option to move some of the events to the Great Yorkshire Showground and connect them to Harrogate via a shuttle bus. Whatever happens, we need to keep events coming to the town, even if they don’t come to Harrogate Convention Centre. From an economic point of view, the business would remain in Harrogate, so the impact would still be there.

“Clearly, the business is important to the town, so we have to be creative and make sure it stays in the town.” 

The business is indeed important to the town – it’s estimated to be worth £45 million a year to the local economy – which is why the council is looking at some radical options. 

Not many are as radical as the one suggested to the Stray Ferret by Andrew Williams. As North Yorkshire councillor for Ripon Minster and Moorside, he’s long been vehemently opposed to using public money to prop up the convention centre, which he believes is of no benefit to taxpayers beyond Harrogate. He told us: 

“I very much welcome North Yorkshire Council’s decision not to go ahead with investing £57m – more than the original £33m cost of building it – in what I think is a white elephant. It would be very helpful to get some private equity investment in so that it wasn’t as much of a drain on public finances.” 

He thinks the convention centre should put its money on a more imaginative approach. He said: 

“When conventions aren’t taking place, it should be used for more leisure activities. I’ve always thought a casino would be a good idea. 

“York has considerable trade in bachelor and hen weekends – go out in York on a weekend evening and it’s packed with young visitors – but Harrogate doesn’t have any of that, because there’s nothing to attract them. 

“Harrogate should be marketing itself as a destination for leisure activities in a way it clearly isn’t at the moment.” 

The idea of repurposing some of the site already has currency, albeit not yet in the form of casino chips. Paula Lorimer, director of the the convention centre, would like to reconfigure some of the conference rooms to create breakout space, a move she believes could bring in an extra £1 million a year. 

The Stray Ferret contacted Ms Lorimer – who, with an annual salary of £121,818 was recently revealed to be one of this district’s best paid public servants – for this article many times over the course of more than a month, but she did not reply.

Photo of Paula Lorimer outside Harrogate Convention Centre.

Paula Lorimer, director of Harrogate Convention Centre

Failing these options – selling it off, selling off parts of it, or repurposing it – there is another route the consultants could go down. Partnership working can yield benefits all round, allowing each party to play to their strengths. It’s an approach tentatively favoured by Kim Wilson, co-owner of The Camberley B&B, which is just across King’s Road from the convention centre. She said: 

“Parts of the convention could possibly be run by other bodies – for example, the Royal Hall could easily be run by Harrogate Theatre – so we’ll just have to see what’s out there. 

“It really comes down to what we want the convention to be. Is it a public asset with government support, or is it better as a privately-owned venture that goes out chasing business more aggressively? 

“My husband thinks it should be a protected asset, but I’m less fixed in my view. If it does get a partner in, they’ll have to be very careful when they’re choosing them – it’s about getting the right fit.” 

For Paula Lorimer and her team, what to do with a convention centre faced with unprecedented competition from – among others – London, Manchester, Edinburgh, Glasgow, Liverpool, Brighton and Blackpool is clearly a conundrum worth spending money to solve. 

But for Simon Kent, who has been entrusted with the archives of late local historian Malcolm Neesam, it all seems quite familiar. He said: 

“This isn’t the first time the convention centre has come to this point – there have been lots of exercises like this. In 1990-91, it looked at getting private-sector investment – it was the first thing the Liberal Democrats did when they got in. Then in 2000 there was another effort to get funding through Yorkshire Forward.

“People often think it all started in 1982 when the conference centre opened, but we were doing conferences and trade fairs in Harrogate as far back as the 1880s, so it was the natural thing to invest in that as the spa industry declined.

“It’s still a viable business, and people clearly still like coming to Harrogate, so it must have something. It’s just a matter of understanding what that is and capitalising on it.”

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Harrogate BID appoints Simon Kent as interim manager

Simon Kent, who helped to establish Harrogate Business Improvement District in 2018, has been appointed interim manager for a second time.

The news was confirmed today after current manager Matthew Chapman announced he was leaving in November to take up a new position at North Yorkshire Council.

Businesses within Harrogate’s town centre pay the BID 1.5 per cent of their rateable value a year on top of their usual business rates.

New Harrogate BID manager, Matthew Chapman.

Matthew Chapman

This generates around £500,000, which the BID spends on projects to improve the town and increase the number of visitors.

Mr Kent, a former director of the Harrogate Convention Centre, was previously appointed interim manager in April 2020.

Harrogate BID chair Sara Ferguson said:

“Whilst we continue the process of seeking a new BID manager, we have appointed Simon Kent in an interim role.

“Simon was instrumental in helping to launch Harrogate BID back in 2018, and in April 2020 we asked him to take on the role of interim manager, which he did until May the following year.

“Simon’s experience and knowledge of Harrogate BID are second to none, and I’m delighted that he has agreed to come back in a part-time-basis until a successor to outgoing BID manager, Matthew Chapman, is found.

“I look forward to rekindling my working relationship with Simon, particularly as we head towards the festive season, which with the BID’s involvement will see Harrogate once again become ‘Destination Christmas’.”

BID advertises for new manager at £45k per year

A new manager is being sought for Harrogate BID as it enters its third year of operating.

The organisation is offering a salary up to £45,000 for the permanent role, which will lead the business organisation as it tries to support town centre businesses through and beyond the coronavirus crisis.

Simon Kent, who helped to establish the BID (Business Improvement District) in late 2018, was appointed interim manager last April and announced in December he was stepping down. The BID had been without a manager for six months prior to that, following the resignation of its first manager after less than four months in the post.

The newly-advertised job description says the manager will be responsible for the budget of £3m over the five-year term of the BID, managing staff and partners, driving forward projects and delivering on key performance indicators (KPIs).

Harrogate BID acting chair Sara Ferguson said:

“This is very much a hands-on role, and ideal for someone already used to leading a team, supervising a number of external contractors, and leading high-profile consumer campaigns with tangible results for sponsors and stakeholders.

“Additionally, the position will require the successful candidate to report to a board of directors on a regular basis, understand the sometimes challenging differences between the private and public sector, liaise with other interested parties, to act as an ambassador, and be (traditional and social) media savvy.

“Most importantly, they will bring with them fresh and exciting ideas to help promote Harrogate as a must-visit destination for residents and visitors alike, looking for a welcoming and friendly destination to ‘stay, shop, eat and drink’.”

The manager will report to the 14-person BID board, made up of representatives of different sectors in the business community. The role has a six-month probation period.

In the last year, the BID has used its funds – taken from a levy on business rates – to carry out additional street cleaning, provide signage to aid social distancing, and put up Christmas lights around the town centre. It also brought a giant elf to Harrogate in the run-up to Christmas, encouraging families to come into town in order to support local businesses.

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Harrogate BID manager to stand down

Simon Kent, who had been acting as interim manager since April, is to step down when a new manager is found.

Mr Kent, former director of the Harrogate Convention Centre, has brought some stability to the Harrogate BID during a difficult year.

In April the BID’s chairman and three directors resigned saying there was too much council influence and secrecy on the board.

The Council Leader, Richard Cooper then resigned his position on the board in June. No reason was given for his departure. He was replaced by Trevor Watson, HBC’s director of economy and culture.

Much of this year has been taken up with helping town centre businesses, particularly retail, survive the pandemic.

Sara Ferguson the acting chair of the BID paid tribute to Mr Kent. She said:

“We have been extremely lucky to have had Simon Kent as our Interim BID Manager. He has been a tower of strength, and from day one got on with the job in hand. I’m delighted to say he’s agreed to stay with us until his successor has been found.”

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The meeting this afternoon will introduce 5 new board members and elect a chair and deputy chair. Ms Ferguson who took over as acting chair in April said:

“My reason for standing in the first place was because I’m passionate about Harrogate. And being the owner of two town centre businesses I have a vested interest in the ongoing success of Harrogate.

“I’ll admit the last 12 months has certainly had its ups and downs. However, we have weathered these storms and I’m very pleased and proud of what we achieved this year. Words have become actions and we are delivering the aims of our businesses plan.

“Our sights are now fixed on the coming 12, 24 and 36 months. Our job has only just begun, and we still have a lot more to do”.

The new BID board consists of:

New BID manager sets to work at ‘exciting time’ for Harrogate

The new interim manager of Harrogate BID wants to turn conversations and plans into real action over the coming weeks.

Simon Kent believes the money put into the BID by its levy payers – businesses in Harrogate town centre – should be put to good use in making the organisation one of achievements, not just ideas.

“It’s difficult in any organisation where you have got a board of people all with their own businesses to run,” he said. “It’s easy to sit around agreeing things, but getting things done is another matter.”

Simon Kent is interim manager at Harrogate BID

In his previous role as director of Harrogate Convention Centre, Mr Kent (pictured above) said he was an advocate of setting up a BID in Harrogate from the outset. It was first proposed in 2017 by John Fox, at the time leading a group of volunteers to fundraise for the annual Christmas lights, and Mike Procter, president of Harrogate District Chamber of Commerce.

Mr Kent said:

“There are lots of people in Harrogate with similar ambitions for the town. I saw the BID as a way of moving these things forward.

“It would generate money which means, rather than just ideas, you can make things happen. That has always been the driver for me: it puts the town centre businesses in charge.

“I live in Ripon and I used to live in Knaresborough. They’re smaller towns but they also have a stronger sense of community. They have parish councils that effectively become the focus for the activities. There’s no equivalent parish council in Harrogate town, so I saw the BID as slotting into that gap.”

After he helped to get the BID established in late 2018, Mr Kent was vice-chairman for the first few months while the board at the time was working on getting the organisation established and setting up its ways of working.

Only three of the current 15 board members have been in place since this time last year, with resignations including then-chairman John Fox, who stepped down at the end of 2019 and was replaced by Bob Kennedy in March. The manager appointed last July, meanwhile, left the post within four months.

Now, having had his first meeting of the current board via video last Thursday, Mr Kent says it is a happy group:

“It’s difficult, because joining an organisation where you can’t meet people face-to-face is very strange. I’ve spoken to all the board members for an hour, or two in some cases.

“I understand their aspirations for the BID and their goals. It’s interesting how aligned everybody is. There’s a number of projects and some people are advocates of some over others. There’s good, healthy debate, but everyone is focused on a common goal.”

List of priorities

For the next three months, Mr Kent’s part-time role will be to help move some of the BID’s upcoming projects forward. Although the coronavirus crisis makes it difficult to set up events, the board has a list of priorities which it will be carrying out as soon as it can. These include:

With questions raised about whether levy-payers’ contributions should be spent on work like street cleansing, Mr Kent argued that although it is a Harrogate Borough Council (HBC) responsibility, the BID’s money could complete cleansing work over and above the levels done routinely by the local authority.

Cambridge Street in Harrogate

Harrogate BID wants to prioritise street cleaning, to make the town centre attractive when shoppers return

Asked about the many groups in Harrogate and their overlapping work, such as Think Harrogate, Independent Harrogate and the proposed new destination management organisation with links to HBC and Harrogate Convention Centre, Mr Kent said the BID would play its part alongside others.

“I think it’s an exciting time,” he said. “The key thing is that the BID brings is a bit of extra money. The businesses have put into it and there’s a responsibility to spend that money wisely on making Harrogate the best it can be.”