Rural areas in Harrogate have been revealed as the worst in North Yorkshire for internet connections.
Ofcom figures show parts of the district are lagging behind Ryedale, Craven, Hambleton, Richmondshire, Scarborough, Selby and York for superfast broadband, with 69% connectivity in rural Harrogate compared with 96% in urban areas.
Slow internet speeds can hinder economic growth and leave thousands of businesses and households plunged into “technology blackspots”.
That is according to North Yorkshire County Council, which launched its broadband company NYnet in 2007 and said the rollout of superfast internet in rural communities has involved one of the most challenging projects of its kind nationally.
It said it has invested £85 million in broadband services, although it admitted improving connectivity remains a “significant challenge”.
Alastair Taylor, chief executive of NYnet, said:
“We remain committed to providing broadband coverage across all parts of North Yorkshire, from the county’s major urban areas to the remotest communities.
“NYnet has been working for more than a decade on a programme to bring superfast broadband throughout North Yorkshire.
“More than 190,000 premises have been upgraded on Openreach’s digital network to provide faster and more reliable broadband connections.
“More than 80% of premises have now taken advantage of the dramatically improved broadband speeds which have been made available to them.”
Mr Taylor also argued that the Ofcom figures date from 2019 and since then there has been “a great deal of work conducted in both the Harrogate district as well as the whole county”.
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Across the whole of the Harrogate district, overall connectivity is now 93% – just above the county’s average of 92%, Mr Taylor said.
The latest figures come after research by the independent North Yorkshire Rural Commission – which was established by the county council and launched in 2019 – revealed that a fifth of all rural areas in the county had no broadband connection.
The council said engineering challenges have “intensified” in the past four years as its Superfast North Yorkshire project has extended into some of the most remote rural communities.
It added more than 190,000 premises have been upgraded over the past decade and that the digital network is now available to the majority of people in the county’s two national parks covering the Yorkshire Dales and the North York Moors.
Council leader Carl Les said:
Free public Wi-Fi rolled out on in Harrogate“The issue of poor broadband connectivity has been a long-standing problem for many parts of North Yorkshire, especially in communities in deeply rural areas.
“The chance to introduce these improved broadband connections is vital for businesses in the 21st century, whether they are based in the biggest town or city or in the smallest village or hamlet.
“But they are also a necessity to ensure our rural communities have a future, helping to attract families and younger people to live in the countryside to ensure services and facilities such as schools, village stores and pubs can continue to operate.
“We have made huge improvements for tens of thousands of businesses and households, but the work does not stop here and we will continue to look at how we can introduce better connections for the remaining parts of the county.”
Harrogate has become the final town of 20 in North Yorkshire to get free public access Wi-Fi.
It means people with limited or no broadband will be able to access the internet more easily in the town centre.
North Yorkshire County Council and Harrogate Borough Council, in partnership with Harrogate telecommunications firm NYnet, have provided the scheme. Public access Wi-Fi was switched on in Knaresborough and Ripon last year.
The scheme aims to support post-covid recovery in North Yorkshire. Harrogate Borough Council has provided £300,000 to provide extra coverage across the district.
Robert Ling, North Yorkshire County Council’s assistant director for technology and change, said:
“Harrogate is one of the largest, busiest towns in North Yorkshire which boasts thriving businesses, tourist attractions and stunning gardens. Our hope is that the free Wi-Fi service will prove popular, as it is certain to boost the town’s digital infrastructure.”
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Matt Roberts, Harrogate Borough Council’s economy and transport officer, said:
“By providing free public spaces Wi-Fi it allows people of all ages to keep connected, look up local businesses and discover all that the Harrogate district has to offer. It also supports our economic growth strategy which aims to make the Harrogate district the best place to live, work and visit.”
York & North Yorkshire Local Enterprise Partnership allocated £3.6million to the scheme part of its allocation from the government’s Getting Building Fund.
David Dickson, chair of the York & North Yorkshire Local Enterprise Partnership infrastructure and joint assets board, said:
Boroughbridge gets free public WiFi — and Harrogate is next“This whole programme of work to improve digital infrastructure in North Yorkshire is really important for the region. It will support York and North Yorkshire in becoming a greener, fairer and stronger economy.”
Boroughbridge is one of three towns in North Yorkshire to benefit from the latest phase of the roll-out of free public Wi-Fi.
North Yorkshire County Council is working in partnership with Harrogate telecommunications company NYnet to roll out the scheme in 20 market towns across the county to support recovery and growth.
The final town to benefit will be Harrogate later this month.
Free public access Wi-Fi means people with limited or no broadband can connect to the internet more easily.
Boroughbridge, Settle and Sherburn in Elmet are the latest to be switched on.
Boroughbridge and District Chamber of Trade said in a statement:
“The coverage runs from the Post Office, along Fishergate, up the High Street and to the St James Square area.
“It should be good for business, adding to the town’s appeal and helping us present a modern image to our residents and visitors.”

Boroughbridge
Robert Ling, assistant director for technology and change at the council, said:
“We know that the offer of free Wi-Fi in public spaces is drawing people into our town centres to both work and visit.
“Anybody visiting these three towns will now benefit from savings to their mobile data plans by accessing the internet for free with no time restrictions.
“We are nearing the end of the scheme, which represents the latest investment to improve North Yorkshire’s digital infrastructure.”
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York & North Yorkshire Local Enterprise Partnership awarded £3.6m for the initiative as part of its allocation from the government’s £900m Getting Building Fund, which boosts infrastructure in areas facing the biggest challenges caused by the pandemic.
David Dickson, chair of York & North Yorkshire Local Enterprise Partnership’s infrastructure and joint assets board, said:
“This whole programme of work to improve digital infrastructure in North Yorkshire is really important for the region. It will support York and North Yorkshire in becoming a greener, fairer and stronger economy.”
The towns included in the scheme are: Northallerton, Leyburn, Scarborough, Ripon, Skipton, Malton, Richmond, Whitby, Selby, Stokesley, Pickering, Knaresborough, Tadcaster, Catterick, Thirsk, Easingwold, Boroughbridge, Settle, Sherburn in Elmet and Harrogate.
Harrogate will be the final one to be switched on.
Free public wi-fi to be rolled out in RiponRipon is set to get free public wi-fi as part of a roll out of the infrastructure across North Yorkshire.
North Yorkshire County Council and Harrogate Borough Council are behind the project, which aims to boost digital connectivity.
The county council is introducing free public wi-fi to 16 market towns.
The borough council put froward £300,000 to include Ripon in the scheme, which will be the first town in the district to receive free public wi-fi. Harrogate and Knaresborough will also be part of the project.
Today’s statement by the county council announcing the news did not say when the rollout would be completed.
Gary Camplejohn, treasurer of Ripon City AFC said the initiative would provide “real benefits” to Ripon. He said:
“Having publicly available free Wi-Fi will hopefully enable locals and visitors to explore Ripon digitally with a view to finding what they need to stay longer and support the local economy.
“From a personal perspective, having free Wi-Fi in the city centre gives me added comfort that my 11-year-old daughter could communicate with relatives via internet communications in the event of her mobile credit running out.”
Cllr Graham Swift, cabinet member for resources, enterprise and economic development at the borough council, said:
“It is believed that more than 80 per cent of adults have a smartphone and we all like to have high-speed connectivity wherever we are. That’s why we’re funding this scheme, which is being supported by the county council.
“Providing free wi-fi in public spaces, such as Ripon, supports our economic growth strategy which aims to make the Harrogate district the best place to live, work and visit.”
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Cllr Don Mackenzie, executive member for access at the county council, said:
“Our free public wi-fi project is very good news for the local economies of the town centres which are part of this scheme. It provides the opportunity to our residents and visitors to access the internet and to find out what local businesses have to offer.
“Following on from the successful introduction of this free service in Scarborough, Northallerton and Leyburn, Ripon residents and visitors are now able to benefit from this latest investment in North Yorkshire’s digital infrastructure.”
The scheme is partly funded by a £3 million investment from York and North Yorkshire Local Enterprise Partnership as part of its allocation from the government’s Getting Building Fund.