‘Teething issues’ to blame for more missed Harrogate bin collections, says council
Nov 8, 2023

North Yorkshire Council has blamed “teething issues” for an increase in missed bin collections in the Harrogate district.

Latest figures from the council show there were 1,579 missed collections in the first quarter of the year. The number is an increase on 1,535 in the same period last year.

Council officials said part of the reason for the missed collections, most of which were for garden waste, was due to a “route optimisation process” carried out by Harrogate Borough Council, which was abolished on April 1.

This included changing routes and removing one lorry from the rounds.

However, Michael Leah, North Yorkshire Council’s assistant director of environmental services, described the process as an “overall positive”.

He said:

“I am pleased of the level of waste collection services provided across the county. For the Harrogate area, the optimisation of the garden waste collection service has been positive overall for the council, both in terms of efficiency and reduction in its carbon footprint.

“We noted some ‘teething issues’ from this work with a slightly higher rate of missed garden waste bins during the first quarter of the year. We are already well ahead with resolving any issues arising from that work.”

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It comes as Harrogate and Knaresborough councillors raised concern over missed collections after it was claimed just 129 bins were missed across the county in the first 100 days of the new council.

Cllr Hannah Gostlow, a Liberal Democrat who represents Knaresborough East, raised the issue at a full council meeting in July when she challenged council leader, Carl Les, over the accuracy of the authority’s figures.

She said:

“Talking with my colleagues across the former Harrogate borough and hearing from my own residents, I understand that there has been a much higher than normal missed general, garden and recycling waste bins.

“Unfortunately it also includes assisted bin collections.”

Cllr Les apologised for the inaccuracy and later sent the correct figures to Cllr Gostlow.

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