This story is sponsored by Strive Group.

A connected experience agency in Harrogate is looking to take on more staff to help it expand its services to new clients. 

Strive Group, which works mainly with household names in the automotive sector, is recruiting initially for inside sales positions, based at its head office off Wetherby Road.

The company has several customer-focused teams, all supporting their clients with their customer experience journeys. Whether this be supporting customers through the process of buying a vehicle online, creating lead generation and opportunities for Volvo Corporate Sales, or booking in MOTs and services, and making mystery shopper calls.

Strive is now looking to expand its offering to other automotive manufacturers and is recruiting for Inside Sales Executives.

Helen Falgate, head of employee relations at Strive, said: 

“More customers are buying online now, so we take them through the retail journey, from initial enquiry right through to final purchase. It’s all completed remotely, but they always have just one point of contact, and we ensure that it’s a very personal service.”

Strive currently employs more than 60 people, and works with well-known brands including Volvo and Honda. But Helen said no experience or knowledge of working with cars was necessary for the new roles, as they depend more on having the right attitude: 

“There’s a lot of trust involved. That’s why the people we employ are absolutely essential. They need to be people who want to do their best for the customer. 

“People who have worked in retail and hospitality are often good at this, as they know how to be personable and build up a relationship with someone. Everybody we employ, we employ for their character. 

“But we don’t just want them to be good for us – we want us to be good for them. It’s a case of getting the right quality of people, rather than just getting the right quantity.” 

Strive employee Sarah Chandler, who works in inside sales for client Volvo Cars.

Sarah Chandler has a background in recruitment and started working at Strive in March 2022 as a contact centre executive. In June, she moved to inside sales, and now works with the Volvo team. She said: 

“I never knew much about cars, but Strive helped me build up my knowledge so that I am able to answer any questions a customer might ask. If you’re prepared to put something in, Strive will help you develop in your career as much as you want to progress.

“The rewards are good too. The targets are for the whole team, and very achievable – I’ve earned my bonus every month I’ve been here.

She added:

“This is the most positive environment I’ve ever worked in. It doesn’t feel like there’s a hierarchy – it might sound like a cliché, but it genuinely feels like a family here.” 

For more information about the roles on offer and to apply for any of the posts, go to Strive Group’s careers page by clicking or tapping here.

Honeybees are making their home in the heart of Harrogate after new hives were installed on the roof of Victoria Shopping Centre. 

The move comes due to a partnership with Spa Bees, a Harrogate-based not-for-profit organisation dedicated to honeybee conservation. 

The purpose of the hives is to create a safe habitat for the bees, which play a crucial role in pollination and the overall health of the environment, promoting sustainability and enhancing biodiversity in the town centre. 

Stuart Gibson, of Spa Bees, said: 

“We were delighted to be contacted by Victoria Shopping Centre to install two beehives on the shopping centre roof. Bees will generally collect pollen within a one-mile radius of their hive, but they will travel farther afield, so there are plenty of trees and plants for them to tend to around the town centre and beyond.

“Developing this project, there are also plans to plant flowers in planters on the rooftop which will encourage more insects and pollinators to the area.” 

The beehives are expected to produce a significant amount of honey, and Spa Bees hopes to host a pop-up at Victoria Shopping Centre over the coming year to sell its honey. 

James White, centre manager of Victoria Shopping Centre, said: 

“We are thrilled to have partnered with Harrogate Bees. At Victoria Shopping Centre, we are committed to sustainability and eco-conscious practices, and the installation of these beehives aligns perfectly with our efforts to create a more environmentally friendly space for our community. 

“Through our collaboration with Harrogate Spa Bees, we are excited to engage and educate the public about the importance of honeybee conservation and the positive impact it has on our environment.” 

Read more:

• Natural beeswax shop opens in Knaresborough
• Harrogate and Ripon beekeepers urge public to report swarming bees
• Yemi’s Food Stories: Making the most of honey

A road in Harrogate had to be dug up last week to fix a gas leak – which was caused by council resurfacing work just days earlier. 

North Yorkshire Council had just completed work near the Stray, giving the top end of North Park Road a pristine new surface at a cost it estimated at £144,350. 

But the tarmac was barely set when gas was smelt and remedial work ordered.

Northern Gas Networks, the company responsible for piping gas across most of the north of England, was called in and the leak was fixed the next day, with repairs reducing traffic to a single lane for the day. 

But NGN claimed the leak had been caused by the council’s machinery. 

The pristine new surface of North Park Road already has a repair patch.

Dominic Nevison, site manager for NGN, told the Stray Ferret: 

“We recently attended a gas escape on North Road, Harrogate. We were able to successfully repair the affected standpipe. 

“The cause of the gas escape was due to disruptions during the resurfacing of the road. Although this does not happen frequently it is something that can occur on occasions. 

“I am pleased to say that we were able to swiftly resolve the issue and reinstatement was carried out and completed at the end of last week.” 

“Our priority was to repair the escape as an urgent priority and ensure the road could be re-opened when safe to do so.” 

Read more:

• A61 reopens after gas leak at Ripley
• Road closure continues after gas pipe problem found in Knaresborough
• North Yorkshire Council urged to fine utility firms over roadworks

Harrogate was favoured with a rare royal visit today, when Princess Anne made three separate appearances in the town. 

As patron of the UK’s two Police Treatment Centres, the Princess Royal visited the new clinical services wing at St Andrews PTC on Harlow Moor Road.

The PTCs treat injured and ill police members through its physiotherapy and psychological wellbeing programmes, and the new facility was created to meet the increased demand for psychological wellbeing support.

Patrick Cairns, chief executive of the PTC, said:

“For Her Royal Highness to convey her support for the police treatment centres by becoming our patron is a tremendous honour for our charity and it is clear that the Princess Royal understands the challenges that the police service are currently under and the work that we do in treating ill and injured police officers for a range of physical and mental health injuries.”

Credit: Tim Hardy.

The princess then headed to Starbeck charity Claro Enterprises, whose commercial workshops enable people with long-term mental health conditions to function in a real work environment. 

It was the princess’s second visit to Claro Enterprises; her first visit 30 years ago prompted several changes at the charity, including the development of ongoing revenue streams via partnerships with some of the region’s best-known companies, such as Betty’s, Farrah’s and Robert Thompson’s Craftsmen, maker of Mouseman furniture. 

Claro Enterprises general manager Owen Jones said: 

“It was a real privilege to receive a second visit from Princess Anne today. We had about 40 people here to meet her and they loved it.

“She was great – from the moment she got out of the car, she was relaxed and very personable, talking to everybody and taking a real interest in what they do. It was fantastic.” 

Finally, she headed up Station Parade and dropped in on Woods Fine Linen, the long-established family business which has supplied royal households since it was founded in 1895.  

William Woods and his daughter, interior design director Sarah Woods (second left), greet the Princess Royal as crowds look on.

William Woods, chief executive of Woods Fine Linen, told the Princess Royal: 

“Words cannot adequately describe our gratitude and appreciation of your visit today. It means a huge amount to us all and encourages us to maintain our family values of quality, high standards and sustainability in everything we do. We have never been part of the throwaway society.” 

Mr Woods presented the princess with a selection of products, including one of his company’s famous linen dishcloths and a luxury pillow wrapped in brown paper and string — as has been the tradition at Woods for over 125 years.

He also gave her the two volumes of Wells and Swells: The Golden Age of Harrogate Spa, 1842–1923, by his good friend and local historian, the late Malcolm Neesam. 

The royal helicopter landed on the Stray and then took Princess Anne to West Yorkshire. Photo: Lucy Arundel.

Mr Woods added: 

“Her Royal Highness was delightful. She’s a very knowledgeable lady, and she’d clearly done her homework.”

The Princess Royal, 73, has long been regarded as one of the hardest-working royals – last year, she attended 214 engagements – and following her three stops in Harrogate, her helicopter took off from the Stray to take her to further engagements in West Yorkshire.

Read more:

• Royal visitor to meet shopkeepers on parade in Harrogate
• Royal visitor to Great Yorkshire Show revealed
• Harrogate caterer who serves monarchs at Great Yorkshire Show celebrates 60th birthday

This story is sponsored by Queen Ethelburga’s Collegiate.

The autumn term is in full swing at Queen Ethelburga’s Collegiate, and new pupils are already enjoying all the activities that make it a unique place to learn. 

Chapter House, which accepts children from three months old up to Year 5, is set within a campus offering over 100 enrichment activities on site, ensuring the engagement and enthusiasm of every child. 

Two days a week before school, the school’s Sport Curriculum leader runs Wake Up, Get Up, Move Up, an energetic activity to develop physical and mental wellbeing. 

There’s also a dedicated 45-minute slot each lunchtime for a wide range of activities, including football, swimming and gym and dance, as well as the science club, the art club and the Blue Peter badge club. 

Two of the more popular activities are Digital Leaders and Mindful Moments. The KS2 Digital Leader Jedis help deliver a digital wellbeing message to their peers through assemblies and focus weeks, and the KS1 Digital Leader Padawans start their computing journeys by learning to build, program and play with robots and other hardware. 

A teacher and pupils enjoy an outdoor lesson at Queen Ethelburga’s Chapter House school.

Mindful Moments focuses on mindfulness, which can boost concentration, lower stress and improve emotional regulation skills. Pupils take part in lots of child-friendly activities, such as guided meditation, simple massage and different breathing techniques. 

With a trained specialist in Chapter House, all ages participate in Forest School sessions during the school year. Each class spends two hours a week over a half-term period learning through play, exploration, and discovery in a natural outdoor environment, including cooking on the fire pit! 

After school, children can join Homework Club to have support from academic staff with their prep and every Wednesday there is a sporting activity linked to the main focus sports for the term. 

Even more opportunities for enrichment are provided as part of the curriculum. The Accelerated Literacy and Mathematics activities have in the past included participation in the Quiz Club National Mathematics Championships and creating a school newspaper. 

There are also frequent visits and presentations from professionals working across a range of scientific and related fields. 

Girls singing in the choir at Queen Ethelburga’s Chapter House school.

Karen Kilkenny, Head of Chapter House, says that the wealth of extra activities is part of a deliberate strategy to provide a broad, dynamic and engaging educational experience for all of Queen Ethelburga’s pupils. She said:  

“As every parent knows, there’s far more to children’s development than just formal education. Our traditional curriculum is of course excellent – our pupils do well academically – but we also do everything we can to ensure that their horizons are broadened well beyond the confines of the classroom. 

“We want every one of our pupils to leave Chapter House and Queen Ethelburga’s with the best academic qualifications they can attain, but also with rounded personalities, enriched by the skills and abilities learnt during the many extra-curricular activities we provide.” 

Queen Ethelburga’s Collegiate was founded in 1912 and in 1991 moved to the Thorpe Underwood estate, between Harrogate and York, where it has what are widely regarded as some of the best educational facilities in the country. It welcomes children from three months old and supports them through its four schools: Chapter House (3 months to Year 5), King’s Magna (Years 6 to 9), The College and Faculty (both Years 10 to 13). 

Find out more: 

Queen Ethelburga’s will be holding a Whole School Open Morning on Saturday, September 30. One-hour tours begin at 9.30am and run every half-hour till 11am. After the tour, the academic and admissions staff will be available to answer any questions in The Atrium, where visitors can also enjoy a light lunch.

To book a place, go to the Queen Ethelburga’s website.  

More open days will be held on November 18, January 27, March 9 and April 27.

Two Harrogate men were forced to sleep outdoors on Wednesday night when they were refused a bed for the night at a youth hostel in the Lake District. 

John France and Mick Murphy had just completed a 15-mile walk up three mountains when they turned up at dusk at YHA Patterdale, where they planned to stay the night. 

But staff at the hostel said Youth Hostels Association (YHA) policy required visitors provide some official form of identification, such as a passport or driving licence. John had a driving licence, but Mick did not, so staff members said John was welcome but Mick was not. 

Not wanting to leave Mick out in the cold, John refused his offer of a bed and both men slept in their car. 

John said: 

“Patterdale has one B&B and it was full, so we had to sleep outside. It was cold and raining and we were drenched, so it was a very uncomfortable night. 

“We thought it was just the staff at Patterdale being inflexible, so when I finally got home on Thursday I called the YHA head office, but they confirmed that the policy had been correctly enforced. 

“But what if we’d been teenagers and it had been winter? There’s a big difference between a hotel in a town and a youth hostel in an isolated area. If they carry on like this, someone is going to perish out there – within sight of a youth hostel.” 

When visitors book places in YHA hostels online, they are told that “all guests aged 18 or over will be required to show a valid form of photographic ID upon arrival”.

It also warns: “We reserve the right to refuse accommodation at our discretion.” 

Forms of identification accepted by the YHA include a passport or driving licence, a student ID card, a Travelcard, UK CitizenCard, an EU resident’s ID card, YOTI digital identification, or government-issued identification for members of local authorities, the police and fire services, the NHS or the armed forces. 

But some walkers arrive at youth hostels without booking, so may not be aware of the requirement to show ID. 

Asked about the policy, a YHA spokesperson told the Stray Ferret: 

“YHA’s number-one priority is safeguarding the thousands of young people that stay with us each year. As such, and as per the industry norm for accommodation providers, all guests are required to have proof of ID when arriving at the hostels. This has been the case for a number of years. 

“The ID requirement is clearly stated in the pre-stay communication guests receive and also in our booking terms and conditions on our website.” 

They added: 

“Under no circumstance would YHA turn anyone away from its site if there was a risk to life.” 

But John said he did not accept the YHA’s explanation of its ID policy. He said: 

“This is not about safeguarding. Turning 18-year-olds away, most of whom won’t have photo ID, is not safeguarding them.

“The YHA have lost sight of the ethos they were founded upon. It’s a charity that is supposed to ‘help all, especially young people of limited means, to a greater knowledge, love and care of the countryside’.

“But the prices have rocketed beyond the means of most young people and they’re acting like any other branch of the hospitality industry. It’s crazy – the YHA have lost the plot.”

Read More: 

• Crescent Gardens rough sleepers offered accommodation ‘daily’, council says
• Local streetlights could be switched off at night to save money

A father-of-five from Harrogate has launched a campaign to raise funds for his own medical treatment after being diagnosed with a rare and aggressive form of cancer. 

Stuart Gray, whose father is Leeds United legend Eddie Gray, has stage four cholangiocarcinoma – a cancer that forms in the bile ducts. He has been told that by the time this cancer begins to show symptoms, it is usually too advanced for surgery, which is currently the only known cure. 

Complicating the situation, he has also been diagnosed with primary sclerosing cholangitis (PSC), a chronic liver disease with no known cure, which doctors believe was a likely contributing factor in the development of the cancer. 

Writing on the GoFundMe page set up by his brother Nick, Stuart said: 

“The severity of my illness means that doctors expect my life expectancy to be significantly reduced. However, treatments are available for the cholangiocarcinoma that can prolong life expectancy, and in some rare cases even cure this terrible disease, and I am determined to do everything I can to fight it with everything I have.” 

By Friday afternoon – just a few days after launch – Stuart, 49, had already raised over £30,000 of his £100,000 goal. 

In an update posted today, Stuart said: 

“To all the people who have donated and sent messages and good wishes, I want to say how deeply thankful I am to each and every one of you. It means the world to me and my family to see the support we have. Love Stuart x” 

Some of the treatments for Stuart’s illness are widely available on the NHS, but some of the newer and more experimental treatments are less readily available and very costly. 

In addition, Stuart’s treatment could include biopsies and testing, CT, MRI scans and X-rays, the fitting of stents to relieve pain, alternative wellbeing therapies, and travel and accommodation costs when seeing consultants in London or abroad. 

Stuart said: 

“Unfortunately, time is not on my side, and to wait for approval of these various experimental treatments, and then for the treatments to be administered by the NHS, will likely take years. Accessing these drugs and treatments privately is costly and can be difficult. 

“My family and I will be posting regular updates along the way and will be partaking in various fundraising efforts to help pay for any treatment that may be needed in the coming months and, God willing, years. 

“Any help or support you can offer during this process would be appreciated more than you will ever know.” 

Stuart will also donate a percentage of the funds raised to AMMF, the cholangiocarcinoma charity. He added: 

“If/when treatment is no longer needed, for whatever reason, all of the surplus funds will also go to the AMMF.”

Like his father and his famous uncle, Frankie Gray, Stuart is also a former footballer, having played for various clubs including Celtic and Reading, as well as making seven appearance for Scotland at under-21 level.

Read more:

• Harrogate cancer charity pays tribute to ‘staunch supporter’ Sir Michael Parkinson
• Masham woman sets up fundraiser for bus driver involved in fatal A61 collision
• Ripon fundraising tops £31,000 for orphaned Ukrainian teenager

A new document published by the administrators of failed housebuilder Ilke Homes has revealed that its debts are far greater than previously believed, and that employees stand to gain little from any settlement. 

Ilke Homes collapsed into administration in June, causing the loss of 1,100 jobs and leaving a long list of creditors wondering when they might get any money back – and how much they might receive. 

A Statement of Affairs published on the government’s Companies House website two weeks ago appeared to show that the company left debts of about £320 million, but it transpires that that figure applied only to Ilke Homes Limited (IHL), which is one of three companies currently in administration by AlixPartners. 

The other two, Ilke Homes Land Limited (IHLL) and Ilke Homes Holdings Limited (IHHL), were part of the same operation and have also left debts, of £52.8 million and £23.9 million respectively. 

The total combined sum of the three companies’ debts amounts to £397.95 million. 

Read more:

• Collapsed Flaxby firm Ilke Homes owed £320m to 300 creditors
• 600 Ilke Homes staff join legal action over job losses
• Ilke Homes: More than 1,000 staff made redundant

The document also details how much various creditors are likely to receive. For example, IHL owes 1,061 employees a total of £724,614 in the form of holiday pay and pension arrears – an average debt of £683 per person – but the statement lists this debt as being payable at “nil” pence in the pound, meaning they will get nothing. 

By contrast, secured creditors will receive the full amount owed to them. For example, IHL is expected to repay the whole of its £221,000 debt to Barclays Bank, but none of its £2.2 million debt to HMRC. In all, it is expected to repay £326,000, or just 0.1%, of its £321 million total debt. 

IHLL is expected to repay its debts to secured creditors Redlawn Land Ltd (£7.7 million) and Barclays Bank (£5.4 million) in full. Claims from HMRC of £279,743 and from former employees of £43,258 are also expected to be paid in full, but other unsecured creditors are expected to receive just £694,000 of the £39.4 million they are owed. 

In the case of IHHL, the amounts of repayments to unsecured creditors, who are collectively owed nearly £23.9 million, are listed as “uncertain”. 

The three Ilke companies collectively owe Homes England £68.7 million, a sum which appears on all three of their balance sheets due to a system of cross-guarantees. Of this debt, IHL will repay £105,000, IHLL will repay £1.005 million, and IHLL will repay just £30,000. In total, Ilke will repay just £1.14 million of its £68.7 million debt to the government agency. 

In all, the three Ilke Homes companies are expected to pay off £15,478,001 of their debts – or just 2.9% of the total. 

This story was updated on September 20. A previous version wrongly stated that Ilke’s total debts exceeded half a billion pounds. This was because the £68.7 million that Ilke owes to Homes England appears as a liability on the balance sheets of all three Ilke companies, as they have all guaranteed it, and so was counted three times instead of just once.

More than 200 people have already signed up to a new Facebook group designed to help local parents with neurodiverse children, just days after it was set up by two Harrogate mothers. 

Emily Mitchell and Ashlie Charleton founded Sen Hub Harrogate – Parent Support to enable parents of children with special educational needs (SEN) to access information about SEN-friendly groups and classes, as well as support and advice about Education, Health and Care Plans (EHCP) and the Disability Living Allowance (DLA). 

Emily, whose daughter Elsie is autistic and non-verbal, told the Stray Ferret: 

“We want to make a beautiful little community where we can all help and support each other. It can be quite lonely sometimes as the parent of a neurodiverse child, so it’s really nice to be able to reach out and find other people who are in the same position and understand the challenges. Having that support is absolutely vital.  

“There are actually quite a lot of things going on now. We’ve got Neurodiverse Stay and Play on Thursday mornings at Oatlands Community Centre, Diverse Minds every second Tuesday after school, and Saturday afternoon sessions at Harrogate Gymnastics on Hornbeam Park – and there’s a lot more stuff starting up and becoming available. 

“It’s really nice to be able to find things that enable us to give our kids a ‘normal’ upbringing.” 

The pair started the group – which can also be found on Instagram – after being shocked by how little help parents received when their children were first diagnosed with autistic spectrum disorder. 

Ashlie, whose son Harry is three-and-a-half, said: 

“They say there’s no handbook for raising a child, but having a neurodiverse child is a completely different ballgame.

“When I was going through the process of finding out my son was autistic, we were more or less left to it. We were given an online course to go on, which turned out to be a video call with about 50 other parents, but there was no opportunity to get individual feedback or ask questions personal to our children. We weren’t told anything about all the things, like DLA and EHCP, that can make life easier. We just didn’t want other parents to go through all that.”

In a report published in May this year, North Yorkshire Council estimated that since 2016 the number of children and young people with SEN and an EHCP has increased by more than 110% across the county.

Read more: 

• Harrogate autism school could save £4m a year
• 86% support plans to open autism school in Harrogate
• Lack of special need provision in schools ‘failing children’, says Harrogate mother

A Hollywood actor who became a household name in the 1950s was honoured with a commemorative plaque at his family home in Harrogate on Saturday. 

Michael Rennie was born in 1909 in Idle, near Bradford, and went on to become the highest-paid filmstar in Britain in 1946, starring with many of the leading actors of the post-war period, including Orson Welles, Clarke Gable and Vivien Leigh. 

Arguably his most famous role was as Klaatu, the alien ambassador in the 1951 blockbuster The Day the Earth Stood Still. 

Less than three years after leaving Hollywood, he died at 1 Otley Road – his mother’s home – in Harrogate on June 10, 1971. His ashes were interred up the road in Harlow Hill Cemetery. 

The brown Harrogate Civic Society plaque was unveiled on the gatepost at 1 Otley Road by his son, David Rennie, who had instigated the process. 

The plaque includes the enigmatic words ‘Klaatu barada nikto’, uttered by Michael Rennie’s alien character in The Day The Earth Stood Still.

As well as the brief biographical details that tell passersby who Michael Rennie was, it also includes the words ‘Klaatu barada nikto, a phrase uttered by his character in The Day the Earth Stood Still.

The phrase, described by one journalist as “the most famous phrase ever spoken by an extraterrestrial”, has become iconic among science fiction fans, and its meaning has been the topic of much debate and speculation.

According to film historian Steven Jay Rubin, the film’s screenplay writer, Edmund H North, said it meant “There’s hope for Earth, if the scientists can be reached”. 

Also present at the unveiling ceremony were: Andrew Jones, MP for Harrogate and Knaresborough; Michael Harrison, charter mayor of Harrogate; Stuart Holland, chair of Harrogate Civic Society; David Bown, chief executive of Harrogate Theatre; Paula Stott, chair of Harrogate Film Society; as well as neighbouring residents and members of the Rennie family. 

Mr Holland said:

“Of the 94 brown plaques Harrogate Civic Society have unveiled over the years, 71 relate to buildings and places, but only 23 to people.

“We’re very keen to recognise people who have contributed to or influenced the town, and we hadn’t commemorated an actor before, so we were very pleased to be able to have this one made for one of the town’s finest, Michael Rennie.” 

Read more:

• Hollywood star’s son to unveil plaque to famous father in Harrogate
• Brown plaque to commemorate Harrogate’s royal fashion designer
• Plaque unveiled in Harrogate for Hungarian artist