COLUMN: The excitement and nerves of being the first voice on StrayFM

This column is written for The Stray Ferret by Steve Parsley. Steve’s voice was the first heard on Stray FM almost 26 years ago. This week it was announced that StrayFM will be turned into a national radio station, Greatest Hits Radio. The journalist-turned-copywriter reflects on its history – and the future of local media:

 

Memories of that first broadcast on launch day on July 4 back in 1994 are not as clear as they might once have been – largely because there were plenty of other events at the station after that which were ultimately more challenging.

There were nerves on that first day of course – enough to convince us to record the first-ever news bulletin at 7am in advance. We were that determined that there shouldn’t be a single stutter, cough or blunder to mar a watershed moment which had been years in the planning.

But the rest that morning were done live and, once the pressure was off, we were already beginning to enjoy ourselves – and, indeed, that’s how I’ll remember the first few months that the station was on air.

Stray FM’s roots were as an amateur operation run on a part-time licence during the Harrogate International Festival from a Portakabin on the car park at St Aidan’s School.

But, within a few weeks after its full-time launch, it had already become a popular community service; there was no doubt about that. The station’s minute-by-minute coverage of the first snows of the winter, the dramatic story of the animal rights fire bomb attacks on a gaggle of town centre stores and its determination to include local folk in its programming saw to that.

The groundswell of support was tangible and the presenters – and even the news team – began to realise they even had a little local celebrity. They were definitely exciting times.

However, the euphoria began to wear a little thin when the inaugural team’s enthusiasm and relative inexperience ran up against the commercial realities of financing and running a radio station.

Within a year, a new management team had taken the helm, there were departures among stalwarts who had been with the Stray FM brand right from its very inception and even a sad and devastating suicide among the presenting team.

However, slowly but surely, the station put a rocky first anniversary behind it, remained true to its principles – if not its original format – and cemented a place for itself as a source of local entertainment and information and as a new cheerleader at many of the Harrogate district’s local events.

Run on a shoestring in years two and three and now focusing as much on sales as content, Stray FM shrugged off its reputation for an amateur but well-meaning approach to broadcasting to become a proper RAJAR contender.

Some established names from rival commercial stations in Leeds even began to appear in its presenter line-up. News too was revamped to include a half-hour drive-time programme and live Saturday coverage.

But, perhaps predictably, the station’s success was noticed eventually by the larger players and, in 1999, Stray FM was to be acquired by GWR – then the owners of Classic FM – for a cool £3m.

The purchase certainly offered a great return for shareholders who had invested in the early days of the station, helping to get it off the ground. I remember staff being assured their jobs were secure and glasses being raised to a job well done.

But, for me personally at least, the magic was over. Important decisions were no longer made in the meeting room in Harrogate but in a distant boardroom. The station was also expected to conform to the GWR format. However, the final straw was an instruction not to focus so much on news but “infotainment”. From that moment, my own departure was inevitable.

Nevertheless, I remained a supporter and was as pleased as anyone when, in 2008, Stray FM was given an Arqiva Award as the best station for its size. I claim no credit whatsoever, but I still remember hearing the news with some pride. It was the same too when the station appeared more than once on the Sunday Times Best Places To Work list.

I will always remember my six years on the team with fondness. Indeed, my parting gift – a framed montage of some of my favourite sayings (which, sadly, I can’t repeat here) and commemorating the weird way I wore my headphones – still hangs on the wall in our smallest room at home.

It is therefore with great sadness that I heard the news this week of the station’s demise. I‘ve grown used to seeing newspapers I worked for become shadows of their former selves in a world where information is now gathered mostly for free on the internet and on social media.

But, for me at least, commercial radio was somehow insulated from the ravages on the online world. I thought it was still a place we went in our cars, for local news and content or for music on Sunday mornings.

The decision made by Stray FM’s new owners suggests I’m wrong and I have no hesitation in admitting that is both a shock and source of considerable sadness. For me, it’s also another step towards a grey and uniform world where automation is more important than character and content. But that, perhaps, is the modern reality.

Read more about this week’s news story on Stray FM:

RHS Harlow Carr sees spike in online bookings

RHS Harlow Carr has seen a spike in demand for places at its gardens ahead of reopening on Monday.

The RHS saw delays on its online booking system yesterday as a high volume of people flocked to the website to book spaces to its gardens.

The gardens will be open from 10am until 4pm, but people must pre-book a space in order to limit the amount of people attending.

Due to high levels of interest you may experience delays in the online booking process; please bear with us. Please note you will not be allowed entry without confirmation of your booking. pic.twitter.com/VI5xUvpEHG

— RHS Harlow Carr (@RHSHarlowCarr) May 29, 2020

Safety measures will also be in place including floor markings for social distancing, screens at the checkouts, hand sanitiser for visitors and staff and a no cash policy.

A statement on the RHS Gardens website said:

“Our foremost priority remains the health and safety of our members, visitors and staff and we will do everything possible to ensure all government social distancing measures are followed.

“All visitors will be required to pre-book a timed entry slot in advance of their visit and visitor numbers entering the gardens will be limited.”

Meanwhile, National Trust attractions in the Harrogate district will remain closed this weekend.

It means that Brimham Rocks and Fountains Abbey and Studley Royal Water Garden, Ripon, will not be open for people to travel to as the trust plans a gradual reopening of its attractions in the coming weeks.

Brimham Rocks will remain closed to the public until further notice.

The National Trust is set to reopen some of its smaller gardens and parklands from June 3 and advanced bookings will be required to maintain public safety.

Newby Hall and Gardens, Ripon, will remain closed to visitors. A statement on its website said it was working hard to reopen “as soon as possible”.

Further afield, Bolton Abbey Estate reported that it sold out tickets for the estate yesterday and urged people not to visit.

WATCH: Our film reflects how Harrogate thanked its carers during lockdown

After 10 weeks of community spirit and support, The Stray Ferret has reflected on the appreciation shown from people all over the borough.

Every Thursday at 8 pm for the past 10 weeks the sound of clapping, cheering and wooden spoons hitting saucepan lids has filled the streets of the district as we celebrated those working on the front line of the coronavirus pandemic.

But the founder of the ‘clap for carers’  has now said this is a good time for the clapping to end.

Steve Russell, the Chief Executive of Harrogate Hospital was outside the hospital for the official final clap.

Although the official clap marks its end, I think we all know that the communities across Harrogate will carry on clapping inside for weeks months and years to come… I am incredibly proud of my team here and really grateful to everyone that has shown so much support.

 

 

Harrogate BID creates social distancing posters for businesses

Harrogate BID has created social distancing posters to help customers keep two metres apart ahead of shops reopening in June.

The series of posters, called “Harrogate Welcomes You”, will be made available for free to all businesses in the town.

The “Harrogate Welcomes You” pack will be made available to businesses.

It comes as car showrooms will reopen from Monday and non-essential shops, such as clothes stores and electronic outlets, will open on June 15.

The pack provided by the BID will include a window graphic, six posters, six floor two metre stickers and six queue stickers.

Floor stickers will help to show customers where to stand two metres apart.

Harrogate BID Interim Manager Simon Kent said:

“We have used the slogan ‘Harrogate Welcomes You’ which is a simple, yet powerful, message which we believe will strike a chord with businesses and customers alike.

“With the town gradually coming back to life in the next couple of weeks, these packs will be available, free of charge, for all businesses within the BID district.

“They have been designed to work in any businesses environment, be it shops or offices, and as well as reminding people what they should be doing to minimise the risk of contracting Covid-19, they include the strong welcoming message.”

No new deaths of coronavirus at Harrogate District Hospital

There have been no new recorded deaths of patients who tested positive for coronavirus at Harrogate District Hospital.

Yesterday the hospital said a total of 109 patients who tested positive for coronavirus had recovered and been discharged – an increase of five since last week.

Today’s figures showed a further 149 people, who tested positive for coronavirus have died, bringing the total number of confirmed reported deaths in hospitals in England to 26,383.

Patients were aged between 35 and 101 years old. 11 of the 149 patients had no known underlying health condition.

WATCH: Harrogate’s Lady Mayoress pays tribute to the staff at Harrogate District Hospital who saved her life

Lib Dems rally community to save Stray FM

A petition has been set up calling for Bauer Media to reverse its decision to replace Stray FM with a national radio station.

Launched by the Liberal Democrats in Harrogate and Knaresborough, the petition says the loss of the service will be “a huge blow to our local communities”.

As announced this week, the 26-year-old Harrogate station is set to be replaced by Greatest Hits Radio, with three hours a day of regional presenting covering Yorkshire and Lincolnshire.

Lib Dem spokesperson Judith Rogerson told The Stray Ferret:

“For me, it came as a bit of a shock. During the week, I was talking to one of my friend from outside Harrogate and saying we’re lucky to have local radio, and then this news was announced.

“Stray FM is such a huge part of the community. So many of us just have it on in the background. It always sticks with me how good they are at what they do – in emergencies, like floods and snow, but also the fun stuff like the bed race. You see people around and recognise them and it’s a brand that everyone knows and likes.”

Ms Rogerson said she was concerned about the impact on community groups and events which are supported by Stray FM. Some of them have already spoken to The Stray Ferret about the imminent loss of help from local presenters, journalists and others at the station.

Stray FM at the Knaresborough Bed Race 2017

Stray FM entered and supported the Knaresborough Bed Race, among other community events

With the new station offering mostly national content and a small amount of regional programming, she said she fears its reflection of the unique nature of the Harrogate district will be lost.

She also expressed support for the Stray FM team, whose roles are currently under consultation for redundancy.

“It’s dreadful it has come at this time. Everyone’s life is so uncertain at the moment and the community has been really strong during the pandemic. To lose such an important bit of that community is awful, and I really feel for the people who work there too.”

The petition, which she said is for the community rather than a political statement, has already attracted more than 400 signatures in just a few hours. While she doesn’t know whether it will be enough to persuade Bauer to change their minds, she added: “It’s really important that someone speaks up to gather that strength of feeling.”

The Stray Ferret has approached Andrew Jones, MP for Harrogate and Knaresborough, for his views on the changes at Stray FM but has not received a response.

To view or sign the petition, click here.

Yorkshire Water repeats call to stay away from crowded reservoirs

Yorkshire Water has again urged people to stay away from reservoirs this weekend as its sites have already seen an influx of visitors since lockdown restrictions were eased.

It’s the third week in a row the company has pleaded for people not to visit its reservoirs as it continues to put plans in place to protect its key workers.

Car parks at Swinsty, Fewston and Thruscross are currently open after lockdown measures were relaxed and allowed people to travel to visit parks and other attractions for exercise.

It comes as people have flocked to reservoirs in the Harrogate district in the past couple of weeks to make the most of the sunshine. More than 50 cars were parked outside Swinsty reservoir in the first week of restrictions being relaxed.

Cars parked outside Swinsty reservoir in the first week of lockdown restrictions being eased.

But bosses at Yorkshire Water have urged people to only visit if they are in walking distance after incidents where cars have been parked inappropriately on nearby roads.

Emily Brady, marketing and content manager at Yorkshire Water, said reservoirs in the county had been busy since restrictions were eased and urged people to stay away.

She said: “Since the government guidelines have changed, we’ve been working hard to devise a plan to keep everyone safe while enjoying our beautiful reservoirs. 

“Our key workers visit our reservoirs regularly to do vital engineering checks so we’re putting plans in place to help protect them.

“While we do this, we want to remind everyone to not visit our reservoirs this weekend unless you live within walking distance. Unfortunately, lots of people are still visiting our reservoirs and they’re very busy at the moment. 

“We’ve had several incidences of people parking inappropriately on roads nearby causing traffic issues too and this has caused issues for emergency services so please don’t visit this weekend and hopefully we’ll be back to normal soon.”

Harrogate Mayoress pays tribute to hospital staff in Clap for Carers

The Mayor and Mayoress of Harrogate were at Harrogate district hospital last night to pay their thanks to staff in what could be the final clap for carers.

April Martin, was in intensive care at Harrogate hospital with coronavirus.  She told the Stray Ferret that she would not be here today if it wasn’t for the treatment she received.

 It’s very emotional, some of the nurses have come up to me saying I know you won’t recognise me but it is great to see you.

The Mayor described what could be the final clap as very moving:

I didn’t think we would see this day if I’m honest… I was very worried when they put April in the ambulance and asked if I wanted to come and say bye, I thought to myself this could be the last time I see my wife… It’s very emotional here at the hospital tonight.

 

 

Police warning after Harrogate victims lose £55,000 in bank fraud

North Yorkshire Police have issued a warning to residents and businesses after a high volume of bank fraud cases in the county, including £55,000 stolen from victims in Harrogate.

“Courier fraud” is when a victim receives a phone call from someone claiming to be from the police or their bank’s fraud team and who asks for money to be handed over to be used in an investigation.

They usually tell the victim they are investigating the bank due to allegations of theft from customers.

Police have issued the warning after three incidents were reported in Harrogate. One case saw a 65-year-old woman lose £50,000 to fraudsters after she was persuaded to withdraw money from her bank and to buy gold as a safer investment before it was placed into safe storage.

A further case saw a 60-year-old man conned out of £5,000. He refused to travel to London to hand the money over in person, but he agreed to pass it to a courier.

Meanwhile, an 80-year-old woman almost lost £6,500 back in March until she contacted her bank’s for fraud advice. The suspect did not contact her again.

Police continue to investigate these incidents.

Detective Detective Constable Neil Brodhurst, a fraud investigator, urged anyone who has been a victim of a courier fraud to come forward.

He said: “Courier fraud is clearly a despicable and malicious crime which preys upon vulnerable people who are genuinely frightened that their life savings are at risk.

“It is vitally important for residents to know that the police or a bank would never contact people in this way. They would also never ask for highly personal information such as PINs and bank account numbers over the phone.

“If you or someone you know receives such a call out of the blue, the best advice is to end the call straight away and report it to the police and the bank for investigation..

“Please do not feel foolish in any way. We are here to help and support victims and we will do everything in our power to bring suspects to justice.”

Don’t leave disabled customers behind, Harrogate businesses urged

Harrogate businesses have been urged not to leave disabled shoppers behind as they gear up to reopen in the coming weeks.

Disability Action Yorkshire has called on companies to put in place measures to help disabled people shop safely and published guidance to follow.

It comes as car showrooms will be able to reopen on Monday and other non-essential stores, including clothes shops and electronics outlets, will open on June 15.

Among the measures suggested by the charity include widening aisles, clear signage at a height for wheelchair users and discretion on the limited people in a shop rule for those who need a companion to support them.

The charity has also suggested putting chairs out for queues at stores where there is likely to be a long wait.

Jackie Snape, chief executive at Disability Action Yorkshire.

Jackie Snape, chief executive at Disability Action Yorkshire, called on businesses to bear disabled customers in mind when they put plans in place.

She said:

“As we gently ease through lockdown many businesses, shops and hospitality venues are thinking about making the necessary adjustments to make their premises, routes and spaces as safe for as many people as possible.

“We are asking that, when making those vital plans, you consider disabled customers. ‘Shop local’ is a message we hear a lot and we want to ensure that when disabled people cone into town they can do so in comfort and safety.

“Whilst it’s not an exhaustive list, we hope businesses find these suggestions both useful and beneficial.

“We would also ask disabled people to get in touch with us if they have other suggestions, as we know there’s going to be a lot of things worrying people that we haven’t considered.”