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21
Sept 2021
O2 apologises for network problems in Harrogate
Mobile network O2 has apologised to customers in Harrogate who have been experiencing network issues due to a faulty phone mast.
The company said in a statement today it had ordered a new part to fix the problem but it had been out of stock for a long time.
The Stray Ferret understands that customers of O2 have complained about problems with calls, texts and data for about four months.
However, there appears to be no end to the problems in sight.
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A spokesperson for O2 told the Stray Ferret:
There are other masts serving the Harrogate area. However, the fault has meant that customers are struggling to access 4G speeds.
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