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25
Dec

Few of us want to work on Christmas Day, but some people have to. In fact, while most of us are tucking into the turkey and ripping open the wrapping paper, huge armies of workers are busy keeping things ticking over in retail, hospitality, social care, healthcare, air traffic control, the utility industries, the armed forces and, of course, law and order.
Two such people are PC Steph Maslen and PC Chloe Kinnear, officers based at Knaresborough police station. PC Maslen will be working her first ever Christmas Day, but PC Kinnear worked the Christmas shift three years ago.
She said:
We went to all kinds of different jobs that day – it was quite a busy day. We started with a sudden death early in the morning, so we went to that, and then did the paperwork.
Then there were quite a few domestics in the afternoon, so we were out looking for the suspects and then bringing them into custody. It was pretty intense all day, really.
Dealing with sudden deaths and marital strife doesn’t sound like everyone’s idea of fun, so do they volunteer to work on Christmas Day – or are they ‘volunteered’?
PC Maslen said:
It doesn’t usually come down to drawing names out of a hat – we can usually sort it all out, without anyone being forced to work.
I was aware I didn’t work it last time, and my family are that bit older, whereas some of the others have younger children, so it was quite easy to work out amicably – there was nobody having to work who didn’t want to.
Since my kids are older, they’ll probably be grateful for a bit more of a lie-in, to be honest. Hopefully, we’ll get the chance to facetime and keep in contact that way. I’ll probably not even be missed – and I’ve got out of cooking!
Those plucky few who do come in on the big day are making quite a sacrifice. The shift last for 12 hours, from seven in the morning till seven at night.
PC Maslen said:
Usually we’ll be on before seven, so we can relieve our colleagues who have been on the night shift, and they can go home to their families.
We’ll get in as early as we can to let them go, and then hopefully we’ll get relieved around seven pm, depending on the job and resources we’ve got on.

Knaresborough police officers PC Chloe Kinnear and PC Steph Maslen.
Which means that any catching up with the family has to be done in the evening. PC Maslen said:
My family will eat as normal, and I’ll get something plated up for myself, which I’m more than happy about, and then [I’ll spend] Boxing Day with them all.
But we’ll try and maybe organise something as a team who are on – maybe do a bit of buffet, who knows? – but we try not to plan anything too concrete, because things don’t always go to plan when you’re at work.
That’s the nature of working in the emergency services – you have to expect the unexpected, and that’s no different on Christmas Day.
PC Kinnear said:
It’s just the same as every other day, to be honest – you don’t know what you’re coming in to.
PC Maslen added:
Around the Christmas period generally there’s a significant increase in drink-driving, but there’s nothing else that increases any more than usual.
Generally, people don’t want the police there, and definitely don’t want them there on Christmas Day. However, if we are needed, we are there.
We attend lots of things, not always negative – such as when people are in distress and need us. We’re generally the first people who are called.
Sometimes we’re called to situations where there’s concern for somebody’s welfare – usually, there’s an element of mental health or something like that. Those are the times when we can have a positive impact on that person and their family, and show them some support. They’re the jobs that give me most pleasure.
With most people behind closed doors and safely confined to the sofa, it’s easy to imagine that police officers might have an easy time of it, but PC Maslen said there was never usually a quiet day.
She said:
There’s always something we can be doing, because if there’s not jobs coming in, we like to be proactive and go out and make our presence felt in the community, engaging with people and offering reassurance that we’re here.
So ‘quiet’ is not really a word we use very often. Obviously, when it comes to Christmas, we want not to have to have an impact on anyone negatively, but it might have to come to that, so we’re here regardless, like any other day of the year.
We’re here to be called on, and it doesn’t really make any difference that it’s Christmas Day, unfortunately. But yes, we would like it to be quiet. Peaceful for everybody – goodwill to everyone and all that.
It’s tempting to think that it takes a special kind of person to give up time with their families to respond to emergencies – certainly, most of us are very grateful for what people like PC Kinnear and PC Maslen do – but they themselves don’t think of it that way.
PC Maslen said:
We’re not the only people that have to work on Christmas Day. There’s hospitality, retail – there are lots of people who do it.
We knew that it would be part and parcel of the job, so we’re proud to come in, represent the force and do our bit.
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