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    06

    Aug 2021

    Last Updated: 05/08/2021
    Health
    Health

    Knaresborough vaccine site reassures patients after jabs cancelled

    by Suzannah Rogerson

    | 06 Aug, 2021
    Comment

    0

    A technical glitch led to some patients receiving text messages cancelling their second covid jabs yesterday. The site's managing director says appointments will be honoured.

    knaresborough-vaccine

    Knaresborough's vaccine centre has reassured patients it is still offering covid jabs after a technical glitch sent messages cancelling appointments.

    Jason Baskind, managing director of Homecare Pharmacy Services, said those who received texts cancelling jabs would still be vaccinated and there was no need to panic.

    An NHS technical glitch caused some appointments to be cancelled yesterday. Mr Baskind said NHS England was investigating the issue and hoped to resolve it soon.

    He added all appointments would be honoured.

    The messages led some residents to question on social media whether the vaccine centre was closing. But Mr Baskind confirmed this wasn't the case:

    "We're 100% not closing the vaccination centre, there is an issue with the booking system. There's no need for fear, there are plenty of spaces still available."


    He urged anyone who had their appointment cancelled to email support@hcpharmacy.co.uk with their name, NHS number and date and time off the vaccine.



    Read more:



    • Knaresborough vaccine centre ramps up walk-in clinics this month

    • Another 73 covid cases reported in Harrogate district yesterday