The owner of IXP Security on Otley Road in Harrogate has said he is “fuming” about prolonged works to build the new Otley Road cycle path, which he believes has put customers off visiting his store.
Work has continued throughout November and December to build the first phase of the new cycle route between Harlow Moor Road and Cold Bath Road, which is part of a package of sustainable transport measures in the west of Harrogate. It is due to end this week.
The security store has been on Otley Road for 50 years and sells safes, intruder alarms, locks and CCTV systems.
Owner Marcus Wayman said footfall has evaporated since work began and he has been unimpressed with the “etiquette” of contractors working on the scheme.
“We’ve been subjected to a significant period of time where we’ve been disadvantaged. I can’t get access to my front door all the time. Whilst I bow to the skill of road builders, their ability to follow etiquette is limited.
“They have travelled across our shop’s apron with great big heavy trucks. That concrete footpath has survived 50 years, it’s all smashed up now.
“I’m fuming about it. Stuff has been strewn all over my apron. I move safes in and out of the showroom, which I can no longer do.”
Read more:
- Otley Road cycle route works set to finish next week
- Upset and anger as Otley Road tree felled for cycle path
To accommodate the cycle path, a bus stop has been moved closer to Mr Wayman’s shop.
He believes this could be hazardous for pedestrians who might have to dodge out of the way of cyclists. He has complained to North Yorkshire County Council but said he has been ignored.
He added:
“NYCC are servants to the voters in this town who pay their wages, but they are absolutely incapable of being talked to. They seemingly refuse to get back to you quickly.
“There aren’t many businesses as old as us in the locality, is this the way to treat people? Where has the courtesy gone in life?
“From start to finish I have had a gripe against the whole scheme, there’s no democracy.”
Melisa Burnham, highways area manager at NYCC, said:
“Feedback from residents and businesses is very important to us and can help shape the delivery of this and future schemes. We will liaise with the business owner and identify how best we can support him whilst the works continue on Otley Road.
“We appreciate works of this nature have an impact on the local community and we would like to extend our thanks for their ongoing patience.”
