The £10.9m secured for the Harrogate Station Gateway scheme must be spent on promoting cycling and walking, one of the councillors leading the initiative has said.

Yesterday a survey revealed most Harrogate businesses rejected the key proposals of reducing Station Parade to single lane traffic and pedestrianising James Street.

Councillor Don Mackenzie, executive member for access at North Yorkshire County Council, said the project had been funded by the UK government’s Transforming Cities Fund, which was set up specifically to encourage sustainable travel.

Therefore, he added, cycling and walking “must be the focus of this scheme”.

He added:

“It would not be possible, for example, to focus solely on public realm improvements or parking.”

Polarised opinion

An online survey run by the councils supporting the scheme revealed 45% of 1,101 respondents were in favour of the full pedestrianisation of James Street and 49% favoured making Station Parade one lane.

It would therefore seem the scheme enjoys wider support among the general public than it does among businesses but the issue continues to polarise opinion as a second round of consultation looms.

Cllr Mackenzie said:

“I would like to reassure the businesses that a principal reason for our current gateway schemes in Harrogate, Selby and Skipton is to make town centres more attractive places to visit and to boost the local economy in each town.

“With our partners, we undertook an extensive public consultation earlier this year on the initial proposals, in which all residents and businesses were able to give their views. This included events specifically designed to enable business groups, including Harrogate Business Improvement District, to give their feedback.

“The BID expressed the views now presented in its survey at that time, and these were taken into account as we prepared the revised proposals, as was the wider feedback we received from the community.

“A further planned consultation will be launched next month, in which all residents and businesses will be able to comment on the revised proposals. Again, there will be specific opportunities for businesses to comment.

“This will enable us to have a proper dialogue and help us to understand the issues behind the headline figures of the BID’s survey.

“In the meantime, we will continue to engage with the BID.”

Read more:

• Harrogate businesses reject key proposals in £10.9m Station Gateway scheme
• Work on £10.9m Harrogate Station Gateway could start in February

Three independent businesses in Knaresborough have expressed concerns about the process to create a new Business Improvement District for the town.

Companies in Knaresborough will be balloted on Friday on whether to set up a BID.

BIDs, which already exist in many towns and cities, including Harrogate and Ripon, aim to create safer, cleaner and better promoted city and town centres to improve footfall.

Plans to create a Knaresborough BID began in September 2019 and the outcome of this week’s ballot is due to be revealed on October 9.

But three business owners jointly contacted the Stray Ferret saying they felt their voices hadn’t been heard during the BID set-up process and highlighting concerns about transparency, communication and accuracy.

They are Tracey Bell from Ruebury Flowers, Annie Wilkinson-Gill at The Crystal Buddha and Natalie Horner from Sid Horner and Son.

Transparency

If the BID is voted in, all businesses in the Knaresborough area will have to pay an annual levy for five years. The amount depends on each company’s rateable value and can vary from 68p to £21 each day.

The three women said it was important for them to know before they voted what schemes would be introduced from the £700,000 the BID is expected to receive over five years.

The Knaresborough BID’s business plan sets aside £575,000 for ‘communicating, connecting, celebrating and collaborating’ but the women say they are not clear what this means even though they have sought clarification.

Ms Bell said:

“It’s just not been done in the right way and it’s not transparent. I really do think it could have worked well but it’s just a shame that our opinions haven’t been listened to.

“I have no confidence in how the process has been handled so far that these people [the BID task group] are going to be able to deliver what they said they will deliver.”

When asked what the £575,000 will go towards, Bill Taylor, chair of the BID task group, said:

“If the vote is successful a not-for-profit company will carry out the detailed implementation of the themes identified in the plan. This company will be run and managed by businesses themselves and the details of this are also set out in the business plan.”

Communication

The three business owners said they found out about the BID through word of mouth and social media rather than from BID consultants.

They added numerous businesses, included in the BID map area, are yet to be contacted despite ballot papers going out at the end of the week.

The business owners also said they had raised numerous questions and suggested ideas for the business plan but none had been included. They said they felt they weren’t being listened to.

Ms Thorner said:

“We kept trying to get involved and ask questions but now it’s going to ballot and we’re still no more aware of where the £700,000 is going.”

Ms Bell added:

“For me, it sounds like they’ve thought ‘let’s do this thing’ and not tell anyone.”

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Accuracy

They also claimed the ballot list is full of inaccuracies, saying some businesses included don’t exist anymore or have changed hands.

Ms Wilkinson-Gill said:

“Some of the owners on the list have passed away. There should be an accurate list.”

In response, Mr Taylor said the ballot process was handled by an officer at Harrogate Borough Council and incorrect information should be reported to it.

The three women are delivering flyers this week to businesses to ensure they are aware of the upcoming vote. Insisting the flyers are non-biased, Ms Wilkinson-Gill said:

“We don’t care how people vote, we just want everyone to know about it. I’m still optimistic that the BID could be good for the town, we just need to make sure everyone has the chance to be involved.”

Ripon traders have voted in favour of turning the city centre into a Business Improvement District.

BIDs have been set up across the country, including in Harrogate, as a way of creating safer, cleaner and better promoted city and town centres.

In Ripon, more than 280 businesses within a defined area will contribute to an annual budget of £160,000 for improvement projects.

Of the firms who voted during a ballot held over the last month, 80% were in favour.

The plans for a BID have been in the works since 2019 and will generate £800,000 over five years. This will come through an extra levy on top of business rates.

The BID has already won the support of Harrogate Borough Council which has agreed to lend £20,000 for start-up costs and will contribute around £30,000 over the five year period as a levy payer.

Councillor Graham Swift, deputy leader and cabinet member for resources, enterprise and economic development of the council, said the BID will allow businesses to “take control of their own destiny”.

“I am very supportive of BIDs – they allow small and medium sized businesses in tightly defined geographical areas to raise funds for specific things that impact them the most.

“Ripon is an area which relies on tourism and hospitality, so getting footfall in the city centre and surrounding areas will be crucial.

“BIDs are only successful when they have a clear plan… and Ripon BID have created a fantastic prospectus which clearly demonstrates what they are trying to achieve.”

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Now firms have voted in favour of the BID, a limited company will be set up with 10 directors drawn from the business community to manage the funds.

A number of local businesses have already expressed strong support for the plans include Abacus Smarter Accountants, G Craggs Ltd and Sterne Properties, as well as other organisations including Ripon Community House, Ripon Museums Trust and Ripon City Council.

A business plan, launched earlier this year, identified the BID’s priorities as street cleaning and maintenance, festivals and events, car parking, toilets, landscaping and tourism.

In a statement included in the plan, Richard Compton, BID chairman and owner of Newby Hall, said the city had the potential to become “one of Yorkshire’s great success stories”.

“I believe Ripon can emerge strongly from the huge challenges presented by the covid pandemic.

“We have so much to offer and as we perhaps see the light at the end of the tunnel, all of the city’s businesses need a plan to boost the place, for the benefit of all those who shop, live, work and visit our stunning city.”

Harrogate Business Improvement District has appointed Matthew Chapman as its new manager.

Harrogate is one of more than 300 places in the UK to have a BID, which aim to attract inward investment in town and city centres and boost footfall.

Mr Chapman, who will begin the £45,000 role on May 1, was appointed Leeds BID operations manager in 2016 before becoming Huddersfield’s BID manager in November 2019.

The job advert for his new role said the successful candidate would be responsible for a budget of £3m over five years, managing staff and partners, leading projects and delivering key performance indicators.

Harrogate BID chair Sara Ferguson said:

“Matthew was the standout candidate in our recent recruitment drive for a new manager. He brings with him experience of working with two major Yorkshire BIDS.

“We are very much looking forward to working with Matthew as Harrogate comes back to life from covid lockdown number three. He has some fantastic ideas for promoting Harrogate as a must-visit destination.”

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Mr Chapman said:

“Harrogate is a fantastic town with so much to offer, and coming here as a regular visitor since my childhood, I know it well.

“Thanks to my roles with both Leeds BID and Huddersfield BID, I’ve gained a great deal of experience working with businesses, councils, tourism bodies and the police. Building teams and working with wider teams is a core strength of mine.

“I’m really looking forward to starting my new job helping to promote Harrogate as a wonderful destination to shop, eat and drink, and to ensure the town centre is clean, safe and welcoming to all.”

A share of £14,000 in grants has been handed out to businesses in Harrogate town centre to help them reopen after the coronavirus lockdown.

Harrogate BID has offered a match-funded grant of £750 for vital equipment – and so far, 27 companies have taken up the offer.

The funds must be spent on signage, barriers, screens and other safety equipment. Sanitiser is not included on the list.

More than a quarter of the £20,000 of funding is still available, taken from the BID’s annual income which comes from a levy on business rates paid by town centre businesses over a certain rateable value.

Harrogate BID acting chair Sara Ferguson said:

“Businesses have been through an awful lot since mid-March’s lockdown, and I’m pleased that the BID is able to offer financial assistant to levy payers to be able to reopen.

“The town centre is home to a wide range of businesses, who employ a large number of staff from across the district.”

Submissions from levy payers must include a brief description of equipment already purchased, what they are in the process of buying, plus receipts, estimated delivery dates and expected costs. Grants are not restricted to retail and hospitality businesses.

Levy payers can apply for the funding by emailing info@harrogatebid.co.uk, and find out more by visiting the Harrogate BID website.

A group hoping to form the Knaresborough Business Improvement District (BID) is developing a business plan before moving into the campaign phase next year.

The group has its task force in place and now wants to engage more local businesses.

It has employed consultants to speak to businesses within the town in order to gain support for a ballot in March.

BID organisations work with funds collected from businesses – this is an additional levy to business rates. Knaresborough’s BID will use a band structure based on the rateable value of each business to determine how much they contribute.

Treasurer of Knaresborough Chamber of Trade and BID representative, Bill Taylor, said:

“We’ve now got around two thirds of the money we need for the project. We currently have around 30 businesses who are supportive and we need approximately 100 businesses to support us to gain a majority.

“The business plan is based on needs of business but we want them to add to it – we want to give them the platform to express their opinions. Undersold and unknown were two of the words highlighted in a survey of Knaresborough businesses last year and we want to change that. We want to improve the public view of Knaresborough to increase visitors and then encourage business.”

Common themes adopted by BIDs include improving marketing, further support for businesses, support for visitors to boost trade and accessibility and sustainability within the town. All of these are being discussed by Knaresborough BID.

Read More:

• Council leader steps down from Harrogate BID. 
• Criticism over the influence of Harrogate council in the BID is increased as four board members resign. 

Harrogate Borough Council has offered its support to the BID, and will be a large contributor. The BID also hopes to work closely with the Knaresborough Chamber of Trade.

Harrogate BID has faced criticism this year – four board members including the chair stepped down stating there was undue influence by the council. More recently the council leader Richard Cooper also stood down.

BIDs across the country can encounter issues when trying to find a common ground for the objectives within its business plan. Bill Taylor says Knaresborough’s size is an advantage:

“We have to be careful of getting fractured and disjointed which due to our small size we’re hoping to avoid.”