Staff turnover ‘uncomfortably high’ at Harrogate council

The turnover of Harrogate Borough Council staff has been described as “uncomfortably high” as the authority enters its final months.

A combination of uncertainty over jobs and rising living costs resulting in staff leaving for higher salaries has led to a turnover rate of 16% at the council, which will be abolished in April.

The rate is calculated from the number of leavers as a percentage of total staff – and is up from 10% in 2020/21.

It comes as the council is preparing to hand over all of its responsibilities to a new unitary authority covering the whole of North Yorkshire in what will mark the biggest change to local government in the county in almost 50 years.

Cllr Graham Swift, deputy leader of Harrogate Borough Council, told a meeting on Wednesday that it was “no surprise” staff were looking for new opportunities – despite them being given reassurances about their roles.

He said:

“Sixteen percent is starting to get uncomfortably high.

“Although all eight councils involved in the local government reforms have made it very clear about the plans and TUPE needs for staff in the future, uncertainty is one of the few things humans manage poorly.

“It is not a surprise therefore that you see some people are not necessarily comfortable in an uncertain world.”

The council has over 1,000 staff – and a total of 146 have left over the past 12 months.


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The departments which have seen the highest percentage of leavers include organisational development and improvement, Harrogate Convention Centre, and place-shaping and economic growth.

ICT, legal and finance perform the best at staff retention.

As well as the high turnover, the council has struggled to recruit staff because of competition from the private sector.

This has been the case since the start of the covid outbreak in 2020 when the council introduced a recruitment freeze to keep costs down during the pandemic.

Pay concerns

Union officials have also complained that council jobs are unattractive because of pay.

David Houlgate, secretary at the Harrogate branch of Unison, previously said: 

“Local government pay must be increased to match the cost of living squeeze our members are now experiencing on the back of year-on-year below inflation pay increases.

“Without a decent above inflation pay rise to help workers meet soaring costs, vital council services will struggle to hang on to skilled staff which could put some services at risk.

“Indeed this is already happening.”

Almost all council workers except some senior staff have been told they will transfer across to the new North Yorkshire Council under Transfer of Undertakings Protection of Employment (TUPE) regulations.

Those which won’t include the current eight chief executives whose roles will be subsumed into one. That top job is to be taken on by Richard Flinton who was appointed into the role this week.

Mr Flinton, who is the current chief executive of North Yorkshire County Council, will receive a salary of between £180,000 to £197,000 and have responsibility for an annual budget of £1.4 billion and a workforce of 10,500 staff.

Older half of Ripon Leisure Centre ‘would have to close for good’ without £3.5m groundworks

The older half of Ripon Leisure Centre would have to permanently close unless newly-approved groundworks costing £3.5 million are carried out, a council official has said.

Trevor Watson, director of economy, environment and housing at Harrogate Borough Council, made the statement at a cabinet meeting last night when councillors agreed to the remedial works on underground voids found at the site.

Mr Watson also stressed that the leisure centre’s new swimming pool – which opened in March – is unaffected by what is planned and will remain open throughout. He said:

“We really do need to seek to address the ground conditions.

“If we chose not to do the work, then the reality is we wouldn’t be reopening the leisure centre.”

Mr Watson added the underground voids are believed to have been present for several years and were not caused by building works for the new pool.

The discovery during the pool construction in 2020 prompted an investigation by an engineering firm which this month revealed the extent of the ground stability issues at the site.


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Stantec found “significantly weak” areas of ground beneath the older half of the leisure centre built in 1995 and also warned that not carrying out groundworks would be “unacceptable from a public safety perspective”.

The works due to start in December mean more costs and delays for the venue’s new pool and refurbishment project which is believed to have cost in excess of £18 million so far.

The original contract awarded to construction company Willmott Dixon was worth £10.2 million for the scheme originally due for completion in May 2021.

The project was approved in 2019 despite some councillors raising “deep concerns” over ground issues at the site where a sinkhole opened up the previous year.

Mike Chambers and Graham Swift, Cabinet meeting

Cllr Swift speaking at last night’s meeting.

Speaking at Wednesday’s meeting, councillor Graham Swift, deputy leader of the council, said it was “good fortune” that the underground voids were discovered before a more serious collapse could have occurred.

He said:

“As a result of the fact that technologies have improved over the last 25 years, we have learnt a lot more about what is under the leisure facility.

“This is actually good fortune as it is good to know now. If we hadn’t had the swimming pool, we wouldn’t have discovered this until a genuine incident.”

Cllr Swift also said it was “very exciting” that a temporary gym is planned for the leisure centre car park during the groundworks which will close parts of the venue for at least 10 months from November.

The temporary gym will cost an additional £300,000, while the pool will remain open.

The leisure centre is reported to now have more than 14,000 members since the pool opened, generating around £34,000 a month which the council said will help offset some of the groundwork costs.

After these works are carried out, the refurbishment is scheduled for completion in spring 2024.

Ripon regeneration plans ‘paused’ amid contract talks

Work on a masterplan for the regeneration of Ripon has been paused due to negotiations over a £85,000 contract.

Harrogate Borough Council awarded the contract to Bauman Lyons Architects last year to draw up a vision for the future of the city and help it win funding for infrastructure, planning and community projects.

However, there have been delays for the Ripon Renewal scheme, which was due for completion earlier this year.

And now the project has been halted while a contract variation is agreed with the Leeds-based firm.

Ripon Moorside councillor Stuart Martin told a meeting on Monday that he was concerned about the delays as he questioned whether the project would be completed before the council is abolished.

In response, Trevor Watson, director of economy and culture at the council, said he did not know when the project would be done, but the aim was before the launch of the replacement North Yorkshire Council in April 2023.

He said:

“We are in dialogue with the consultants and it is very difficult to say when that conversation will be concluded.

“But it will be our intention to bring the project forward in that timeframe.”


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The project started in February 2021 and was due for completion a year later. Bauman Lyons Architects has been contacted for comment on the delays.

Regeneration projects

The company was tasked with producing funding options and a business case for Ripon to bid for money for regeneration projects.

A consultation was held last year with residents, businesses and community groups which highlighted problems in the city.

These included not enough things for young people to do, traffic in the market place and a lack of affordable housing.

There were also calls for better traffic management on Low Skellgate and Westgate, and a new green route linking the Workhouse Museum and Ripon Cathedral.

The Ripon Renewal project is being funded by Harrogate Borough Council, North Yorkshire County Council and the York and North Yorkshire Local Enterprise Partnership.

Separately, the borough council made a joint bid for £6 million from the government’s Levelling Up Fund for regeneration projects in Ripon, Skipton and Masham.

This included cash for “high-quality place-making, improved cultural and community assets, and improved sustainable connectivity” across the three areas.

However, the bid was rejected by the government last year and the plans have been put on hold.

Concerns over ‘perfect storm’ of homelessness in Harrogate

Concerns have been raised over a “perfect storm” of homelessness in Harrogate due to the cost of living crisis and a lack of accommodation.

Harrogate Borough Council recently revealed a “huge” 60% increase in requests for housing help, which has led to more homeless people staying in bed and breakfasts for longer.

The council also said it has had difficulties in moving hostel tenants into permanent housing as cases have been “more complex than normal”.

Speaking at a meeting on Monday, Trevor Watson, director of economy and culture at the council, said these issues combined with a lack of private rental properties in the district were creating a “perfect storm”.

A total of 370 people accessed housing help in the first quarter 2022 – up from 334 the same time in the previous year.

The increase comes amid big rises in the cost of living with soaring prices putting a squeeze on people’s finances.

Harrogate Fairfax Liberal Democrat councillor Chris Aldred urged the council to not “lose sight” of the worsening situation as he also raised concerns over long delays in the licensing of multiple occupancy houses.


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The council is currently taking an average of 323 days to licence these properties against a target of 60.

Mr Watson blamed the backlog on the covid pandemic which he said has had a “huge impact” on staff being able to process applications.

A report to Monday’s overview and scrutiny meeting said councils across the country are facing similar issues and that finding accommodation for homeless people “isn’t always easy due to complicating factors like mental health or debts”.

It said: 

“Following a huge increase in the number of families approaching the service, the homelessness indicators performance have worsened.

“Our homelessness performance indicators, though off target, unfortunately reflect broader national trends around homelessness.

“Housing teams across the country have been dealing with higher case loads.

“In Harrogate, cases are about 60% higher than previous years.”

‘Serious concerns’ over Swinsty Reservoir parking charges plan

Residents have raised serious concerns over plans to introduce parking charges at Swinsty Reservoir.

Yorkshire Water has tabled proposals to Harrogate Borough Council to introduce parking machines and automatic number plate recognition cameras at the car park.

The company also plans to trial charges at Fewston and Thruscross reservoirs in the Harrogate district.

The reservoirs are popular beauty spots that attract numerous visitors and dog walkers.

There are fears the charges would encourage them to park on the roadside to avoid payment and block the route for emergency vehicles.

Similar concerns were expressed during covid lockdowns when the car parks were closed.

Cllr Graham Hebblethwaite, who sits on Washburn Parish Council, said:

“We have very serious concerns because everything is working well at the moment with the car parks.

“If they start to charge, then people may start to park on the road.”

He added:

“The area is open to all walks of life. Peacefulness plays a major part in a lot of people’s lives who are in desperate need of this within the present climate.

“The proposed car parking charges may create more stress. It would be nice if Yorkshire Water, who have made very large profits in recent years recent years, seriously considered the need to charge.”


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Some local residents have written to the council expressing similar fears.

Richard Pullen, who lives in West End, told the authority that the proposal would create “a further divide” between those who live in the area and those who visit.

He said:

“Putting parking meters in will push traffic onto roads causing blockages and damage to the already narrow roads, inconveniencing emergency services, farmers and others who need access.

“It is going to cause a further divide between people that live in the countryside and those visiting.”

Cars parked outside Swinsty reservoir in the first week of lockdown restrictions being eased.

Cars parked outside Swinsty reservoir when lockdown restrictions were eased but the car parks remained closed.

A spokesperson for Yorkshire Water said:

“As we said when we announced our plans to trial the parking charges at Swinsty and other reservoirs, the revenue generated from the parking charges will contribute towards the provision of Yorkshire Water’s first in-house Ranger team. Three rangers will be based in the north area, which includes Swinsty, and so this will be one of the sites they focus on. 

“They will be engaging with visitors helping to reduce the things such as fires and BBQs, swimming, littering, fly-tipping and genera anti-social behaviour. They will also support the maintenance and conservation of the site making repairs, improving wildlife habitats and litter picking. Money from the parking charges will also be reinvested across Yorkshire Water’s sites to deliver nature conservation, countryside management and improvement of facilities at reservoir sites.

“The project is a trial and impacts, if any, of dispersed parking will be monitored and we will keep in regular contact with the Parish Council throughout the trial period.

“As we aren’t responsible for the roads in the area, we are continuing to work with the local council, the Police and Highways England to look at solutions to deter/prevent unsafe and inappropriate parking.

“We are committed to working with key stakeholders to monitor the impact of the parking charges during the trial period including both negatives and positives.”

Those who use the car park will be able to pay via car payment on site, by using the RingGo app or telephone.

Emergency services and blue badge holders will be exempt from the charges.

The proposed tariffs will be one hour at £1, two hours at £2, six hours at £3, an all day pass for £5 and an annual pass for £30.

Bransby Wilson Parking Solutions, based in York, have been appointed to operate the parking meters. 

Harrogate council could dip into reserves to cover soaring energy costs

Harrogate Borough Council could be forced to use cash reserves after forecasting a £700,000 overspend on this year’s budget due to soaring energy and fuel costs.

The authority has proposed to set aside half-a-million pounds in emergency money in case it is unable to balance the books at the end of its final year.

With sharp rises in energy prices expected in autumn, the council has forecast to spend an extra £1 million on gas, £750,000 on electricity and £366,000 on fuel to keep its buildings and services running this year.

Paul Foster, head of finance at the council, told an overview and scrutiny meeting on Monday that it would be a “worst case scenario” if cash reserves were used and that it was still “early days” in predicting how the year would pan out.

He said: 

“There is an overspend position which is not something we have experienced – even during covid we managed to out-turn on budget.

“Hopefully the position on utilities may improve.

“We haven’t had any bills yet and this will be updated as the year progresses.”


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Mr Foster added increased energy costs were expected to be partially offset by extra recycling income.

He also said money was being saved due to staff vacancies and that these savings were expected to rise further as the council is currently experiencing a high turnover of workers.

Yet the forecast is still a cause for concern for the authority, which this time last year was predicting an underspend of £32,000 for 2022/23.

Household energy bills could top £4,000

The news comes as households have been warned annual energy bills could hit £4,266 next year.

The estimate from consultancy firm Cornwall Insight means the average household would be paying £355 a month, instead of £164 a month currently.

The government has already announced all households will receive £400 off their fuel bills this autumn when eight million of the poorest will get an additional £325.

There will be a separate £300 payment to help pensioners – also expected to assist eight million households.

But Labour has called on the government to go further, with party leader Keir Starmer set to call for a freeze on the energy price cap which determines the maximum amount suppliers can charge customers.

Previously, the level of the cap was only reviewed every six months, but UK energy regulator Ofgem changed the rules this year, meaning that it is expected to rise in both October and again in January.

How Harrogate objections have halted Leeds conference venue – for now

When Leeds City Council met to approve plans for a new conference venue last week, the authority would have hoped for a straightforward decision.

But that was not the case after a flurry of objections came in at the eleventh hour from Harrogate groups who fear the proposals could drive business away from the town and its convention centre.

Those objections were spearheaded by Paula Lorimer, director of Harrogate Convention Centre, who slammed a study which suggested the impact of the Leeds venue would be minimal as “flawed, inaccurate, out of date and in some areas, totally wrong”.

The proposals for the former Yorkshire Bank HQ were submitted in March and Ms Lorimer claimed there had been an “absence of dialogue” from Leeds City Council.

She said she only found out about the plans last week – just days after they had been recommended for approval.

Yet the city council hit back by saying Ms Lorimer and Harrogate Borough Council’s chief executive Wallace Sampson had been alerted to the proposals months before they were submitted.

A city council officer said:

“This was August last year… we haven’t heard anything since.”

Ms Lorimer responded to say the proposed venue was now a third bigger than originally planned and that the study which suggested up to 6% of trade could be diverted away from Harrogate Convention Centre had been underestimated by 50%.

She told last Thursday’s meeting:

“We would have expected to be consulted in advance of this application.

“If this had taken place we may have avoided having to take the route we have done today by objecting.

“Unfortunately we were left with no choice.”


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Harrogate Borough Council’s tourism body Destination Harrogate and the town’s Crown Hotel have all come out against the plans.

Harrogate District Chamber of Commerce and Harrogate Business Improvement District are also objecting.

In a letter to the city council, Destination Harrogate said the Leeds venue could have a “hugely detrimental impact” on Harrogate’s tourism offer which it described as the “very lifeblood of this town”.

Harrogate Convention Centre.

Harrogate Convention Centre.

The letter also said it is “essential” that a proposed £49 million development of Harrogate Convention Centre is supported, while the Leeds plans should be “re-evaluated”.

It said:

“Failure to do so exposes the Harrogate district and its hospitality sector to significant employment threats and economic damage.”

‘Just taking 1% will have an impact’

David Simister, chief executive of Harrogate District Chamber of Commerce, also said in another letter: 

“Harrogate Convention Centre plays a significant role in the Harrogate district’s economy – it attracts visitors from all over the world to events, exhibitions and shows.

“It helps support a wealth of businesses – hotels, guest houses, restaurants and in turn their suppliers and it brings jobs.

“Having worked in the hospitality sector, I know how vital Harrogate Convention Centre is to Harrogate town centre, and even taking 1% of trade will have an impact on the town and businesses.”

Bringing a conference venue to Leeds has been a long term ambition of the city council which will no doubt be determined to push ahead with the plans.

The question is how much weight it will give to the objections from Harrogate Convention Centre, business groups and the borough council which have always been considered friendly neighbours to Leeds.

The proposals will now be brought back to another meeting of the city council in September.

Harrogate Town new scoreboard plan approved

A new scoreboard at Harrogate Town has been approved as part of the club’s stadium redevelopment.

The digital screen will sit in the south west corner of the EnviroVent Stadium.

Besides displaying the score, it will show substitutions made during a game and other match information, such as transport or safety news.

Harrogate Borough Council has now given approval for the plan.

The EnviroVent Stadium on Wetherby Road is due to undergo a £3.5 million upgrade, funded by chairman Irving Weaver.

A statement submitted to the council said:

“The new scoreboard will complement the stadium and improve the spectator experience.”


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The club has said it is the board’s ambition to create a “sustainable and thriving club, for future generations to enjoy”.

The club also has to abide by English Football League criteria for its ground following Town’s promotion to League Two in 2020.

The proposals include a new seated stand, match day bar and improved ticketing facilities.

The ground on Wetherby Road has been home to the Sulphurites since 1920, but in recent years it has struggled to keep pace with the club’s rapid rise up the divisions into the English Football League.

170-home plan ‘not right’ for Knaresborough, says town councillor

A 170-home development in Knaresborough which was rejected by the government “was not right” for the town, says a local councillor.

Planning inspector Chris Baxter refused the proposal, which was earmarked for Water Lane in the town.

The decision is the latest refusal for landowner Geoffrey Holland, who has twice sought permission from Harrogate Borough Council to build on the site.

Cllr Andy Bell, a Liberal Democrat who sits on Knaresborough Town Council, said the town had already “done its bit” to increase housing stock.

He said:

“I was pleased to speak against this development both at Harrogate Borough Council planning and at the appeal in front of the Planning Inspector.  

“This development is not right for the town, and wider than that Knaresborough has done its bit to increase the area’s housing stock without a comparable improvement in infrastructure.  

“It’s impossible to get a NHS dentist in Knaresborough already.”

Following its latest rejection in August 2021, Cunnane Town Planning took the council’s decision to appeal on behalf of Mr Holland.

It said that there were “no significant or demonstrable adverse impacts that would arise as a consequence of the development”.


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However, the borough council said the scheme had a number of “fundamental” issues.

In his decision notice, Mr Baxter dismissed the developer’s appeal on the grounds that the plan was outside the development boundary and would still have “significant harm” on surrounding areas.

Mr Baxter acknowledged that the scheme had “adequate affordable housing” and would not have an impact on highways safety, but added that it still had issues.

He said in a decision notice published last week:

“The proposal would not have a detrimental effect on highway safety and adequate affordable housing would be provided within the scheme. 

“However, these matters and the benefits described above would not outweigh the significant harm I have identified with regards to the effect on the surrounding area and future users.”

Derelict Ripon building to be demolished for townhouses

A derelict building in Ripon city centre is set to be demolished to make way for townhouses.

Harrogate Borough Council has approved plans to flatten the building in Moss Arcade, off the city’s Market Square.

Proposals submitted by Greystone Developments would see the building replaced with three two-bedroom townhouses.

James Robinson, planning consultant who submitted the plan on behalf of the developer, said in documents to council:

“This is an important part of Ripon steeped with heritage.

“However the building on the site is very much a left-over redundant building, which blights the surrounding area.”

He added:

“The proposed redevelopment of the site on Moss Arcade will be of great benefit to the surrounding area.

“This will resolve this existing left over building, which detracts from the conservation area, by providing three two-bed townhouses, which are designed to be fit for modern living.”


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