Queues of up to 20 people waiting for up to an hour to be served have been reported outside a Harrogate pharmacy.

Several residents have contacted the Stray Ferret to complain about regular queues at Lloyds Pharmacy on Knaresborough Road over the last three weeks.

Signs in the pharmacy window say a new dispensary system and lack of staff is creating additional workload.

One resident, Brian Souter, said he gave up after queueing for 30 minutes when there were still eight people in front of him.

He said there were about 20 people queueing, including older people, and said the company needed to ensure the pharmacy had enough staff.

“I can’t stand for very long so I had to leave after 30 minutes. They were doing two in at a time.

“I rang head office to complain about a week ago, it’s not down to the staff inside, they can only do what they can with a few staff. Head office need to come and help.”

A sign outside the pharmacy.

Other residents have also contacted the Stray Ferret to say they endured long queues of between 15 minutes and an hour for prescriptions.

One resident, who lives close by but asked not to be named, said the pharmacy was usually “very efficient” but long queues had become the norm. He said:

“A lot of people are elderly or infirm and to have them waiting outside for up to an hour is ridiculous.”

Read more:

• Care staff shortages ‘critical’ ahead of compulsory vaccine deadline
• Great Yorkshire Showground vaccine site to reopen for just two weeks

A spokesperson for Lloyds Pharmacy said:

“It is always our priority to ensure our patients, customers and colleagues are safe and that all our pharmacies are open and accessible.

“Recruiting new pharmacists became more challenging during the pandemic, and this continues to be the case. We have an action plan in place to address staffing issues.

“In addition, a software issue that caused our dispensary system to run more slowly than normal impacted this pharmacy, causing some delays for the pharmacy team and its customers and patients over the weekend.

“A resolution was swiftly identified and quickly deployed to return the system to normal dispensing speeds.”

A mature student has been jailed after repeatedly kicking and stamping on the head of a man at his home in Harrogate, knocking him unconscious and breaking his jaw.

Matthew Childs, 39, a heroin addict and heavy drinker, kicked and stamped on the victim about 12 times, York Crown Court heard.

The victim was just leaving his friend’s flat when he bumped into Childs and told him: “Mind where you’re going, mate.”

This enraged Childs, who followed the victim to his home in Grove Avenue a short distance away, said prosecutor Gareth Henderson-Moore.

When the victim reached his front door and was about to put his key in the lock, Childs attacked him from behind and pushed him across the threshold.

The victim tripped over a step and fell to the ground in the communal hallway whereupon Childs began kicking and stamping on his head and body “repeatedly”.

Fractured jaw

A neighbour came to the aid of the unconscious victim and an ambulance was called. He was taken to hospital with a fractured jaw, multiple bruises to his head and body, extremely sore ribs and black eyes.

He discharged himself from hospital because it was the height of the covid pandemic and “he thought others would need hospital more than him, and he wasn’t thinking straight”.

Childs, of Dalby Avenue, Harrogate, was arrested and admitted causing grievous bodily harm. He appeared for sentence on Wednesday.

Read more:

• Harrogate man Daniel Ainsley found guilty of murder
• Harrogate council fines landlords more than £100,000 over safety issues

Mr Henderson-Moore said the victim had been drinking at a friend’s house just before the attack at about 10pm in June last year.

The victim, who only had a passing acquaintance with Childs, said:

“I was laid on my back and without warning I was kicked and stamped on. I believe it was about 12 times.”

He said the kicks were “very forceful” and “repeated over and over”.

“I didn’t think he was going to stop.”

He said he had been in “a lot of pain” since the attack and struggled to walk and do activities with his daughter.

He said he remembered coming round when his neighbour came to his aid and then ending up in hospital.

The court heard that Childs had 10 previous convictions for offences including violence.

Troubled childhood

Philip Standfast, mitigating, said there was “clearly a long history of drink and drug abuse arising from (Childs’) troubled childhood and adolescence”.

He said Childs had recently started a course at Askham Bryan College in York but had not re-enrolled for the coming academic term due to these court proceedings.

Judge Simon Hickey said:

“This was a prolonged and persistent assault on that man on the floor when he was defenceless.”

Jailing Childs for 16 months, he said that only an immediate prison term could be merited for “attacking a man without warning and without provocation when he’s on the floor”.

Childs will serve half of that sentence behind bars before being released on prison licence.

Officials representing Harrogate’s £10.9 million Station Gateway plans faced criticism of the scheme at a first face-to-face meeting with residents today.

Around 20 residents turned up for the meeting at the Victoria Shopping Centre, where some raised concerns about the scheme.

Some residents said they feared long tailbacks in the town centre as a result, others questioned if it would have the desired effect of increased cycling and walking.

This was the first in-person public consultation on the Station Gateway scheme. The previous round was held online due to coronavirus.

Matthew Roberts, who leads on the project from Harrogate Borough Council, told the Stray Ferret:

“It has been a busy start. People are very passionate about the town, which is a good thing. We weren’t expecting too many people to come down to say they like it.

“The taxi drivers were very concerned about the taxi rank, which was not represented in the video fly-through. So it was good to tell them that it would not be affected.

“We also made it clear that Station Parade would never be closed, it would be a phased construction so it is positive to great that across.”

Read more:

• Harrogate cycle groups back one-lane Station Parade plan
• £10.9m Harrogate Station Gateway will ‘boost business’
• Highway boss’s ‘major concern’ over one-lane traffic option for Station Parade

Peter Mctague, who owns a property near to Station Parade, said:

“I have two concerns. One is that the environment would be more badly damaged by cars spending more time travelling.

“The second concern I have got is that I think it would move a lot of traffic from commercial streets to residential streets.”

Residents were shown the plans at a public meeting at Victoria Shopping Centre today.

Jo Bagley, who lives on Mount Parade, added:

“The scheme is outrageous. To affect all our lives by not being able to access our homes, to put up with increase traffic levels to benefit a few people who want to cycle is unacceptable.

“At the very least this ought to be trialled before the work starts and the money is spent on it. We would also have to put up with a lot of disruption while this is being built.”

There will be another in-person consultation in unit 11 of the Victoria Shopping Centre this Friday between 10am and 1pm and another next Friday between 10am and 3pm.

Harrogate Borough Council revealed today that it has fined seven landlords a total of £109,000 since 2018 for failing to comply with private sector housing requirements.

The council said in a press release it most recently took action against landlord Mr Jamshid Jalali-Ghazaani, who failed to comply with an improvement notice on his property on the High Street in Starbeck.

According to the release, the council found several hazards including excess cold, structural issues and kitchen safety issues. He was fined £25,000.

Mr Jalali-Ghazaani appealed the penalty in September but a property tribunal dismissed it.

The council said it had successfully defended every appeal made by private landlords, including a fine of £15,000 for Stephen Archer’s Providence Terrace property, a fine of £13,500 for Andrew Norman’s Dragon Road property and Kingspark Limited’s £15,000 fine for its property on Electric Avenue.

Read more:

• Tensions flare at first face-to-face Station Gateway meeting
• Labour announces North Yorkshire police commissioner candidate
• Arts minister Lord Parkinson visits Harrogate

In addition, the council has also issued financial penalties totalling £40,589 against landlords of other properties did not appeal the penalty.

The release was published days after the council was criticised by residents for not taking firmer action against to prevent trouble at the privately-let 38 Mayfield Grove, Harrogate, which has been the subject of 255 police reports since 2008.

Trevor Watson, Harrogate Borough Council’s director of economy, environment and housing, said:

“While there are no doubt many landlords who provide excellent residential accommodation, there will sadly always be those who put the financial gain ahead of the safety of their tenants.

“This is an important reminder for landlords that as the housing authority we have the powers, and where necessary, will use them to protect tenants and residents. And hopefully encourage landlords to improve housing standards in the private rental sector.”

Harrogate Borough Council confirmed today that an artisan market will go ahead in Valley Gardens as part of the town’s festive offering.

The market, which will be held on December 4 and 5 between 10am and 3pm, will be one of two Christmas markets in Harrogate.

The council said it had approved an event management plan submitted by market organisers Little Bird Made.

It had previously failed to approve an event management plan for the traditional Christmas market on Montpellier submitted by Harrogate Christmas Market Ltd, meaning it will not take place.

Sixty local and regional traders and producers will sell festive arts and crafts, clothing, homeware and jewellery, as well as food and drink, at the Valley Gardens event.

Read more:

• Harrogate to get second Christmas market
• Ferris wheel, carousel and road train part of huge Harrogate Christmas offering

Kirsty Stewart, parks and grounds maintenance manager at the council, said:

“The market will showcase some fantastic home-grown traders and producers and what better setting than Valley Gardens.”

Jackie Crozier, owner of Little Bird Made, said she was delighted by the news and urged anyone interested in having a stall to get in touch. She added:

“Our markets showcase some of Yorkshire’s finest small businesses and are a great opportunity to bring some festive cheer and buy that special gift for the holidays.”

The market will accompany a separate council-approved event called Harrogate Christmas Market, which will take place on Cambridge Street, Market Place, Station Square and Cambridge Crescent in Harrogate town centre between December 3 and 12. This event will be run by Market Place Europe.

A ferris wheel, Victorian carousel, helter skelter and road train will also be part the council’s Harrogate’s festive package.

The festivities will last from November 15 to the first week of January.

Food safety standards at some Harrogate businesses have “deteriorated significantly” during the covid pandemic, a report has revealed.

Inspections by food safety officers resumed in July after being halted earlier in the pandemic and there has since been three voluntary closures of businesses and two emergency hygiene prohibition orders issued – more than the two previous years combined.

That is according to a new report from Harrogate Borough Council, which said “standards have deteriorated significantly” and that staff were now working through a backlog of inspections.

The report said: 

“Since recommencing full on-site food hygiene inspections in July 2021 it appears that standards have deteriorated significantly in some premises.

“This seems to be partly due to changes in food business operators during the lockdowns whilst we were unable to carry out full on-site inspections.

“However, some existing traders have just let standards slip.”

While the council carried out inspections at all ‘high risk’ food establishments, just 16% of new businesses were inspected against a target of 90% in 2020/21.

Read more:

• Knaresborough businesses take over Christmas tree duties from chamber
• Masham restaurant founders to sell business after 16 years
• Ripon takeaway forced to close after hygiene inspection

During the same period, 24% of ‘lower risk’ businesses were inspected against a target of 95%.

The report said this was “entirely due to the impact of the covid pandemic” during which staff focused their efforts on infection control, advice and enforcement.

Rodent infestation in pub

One business which was served an emergency hygiene prohibition order was the Black Swan Inn in Fearby near Masham which was found to have a rodent infestation and dirty kitchen during a routine inspection.

The order was served in August by the council which said the pub was “dirty throughout” and that staff were unable to wash their hands after handling raw food.

Speaking at the time, Cllr Mike Chambers, cabinet member for housing and safer communities at the council, said: 

“It is imperative that food businesses maintain hygiene and food safety at all times, even more so during the current covid pandemic.

“The council’s environmental health officers work hard to provide guidance and advice to businesses in ensuring that they can operate safely.

“Any business failing to heed and act on such advice – which then subsequently fails an inspection which identifies a risk to public health – needs to understand that we will, when necessary, not hesitate to take formal action which could well result in prosecution.”

At a meeting on Tuesday, Cllr Chambers approved a food service recovery plan which details the work to be carried out by inspectors over the coming year.

This includes inspecting the average 200 new food establishments that register each year, targeting efforts towards ‘high risk’ businesses and managing food safety standards at the increasing number of events and festivals.

The plan said:

“The overall aim will be for the local authority to choose the most appropriate action to be taken to drive up levels of compliance by food establishments with food law.”

North Yorkshire Police is appealing for information to find a wanted man from Harrogate.

Andon Llalla, 40-years-old, is wanted on recall to prison.

Despite extensive enquiries to find Mr Llalla, officers are now asking the public to come forward if they have seen him or know his whereabouts.

He is believed to be in Harrogate but he also has links to West Yorkshire, specifically Halifax and Brighouse.

It is unclear what Mr Llalla was in prison for.

A police statement added:

“If you see him or have information for the police, call North Yorkshire Police on 101, quoting reference number 12210179751.

“To report information anonymously call Crimestoppers on 0800 555 111.”

Read more:

• Guilty plea after £140,000 of cannabis seized in Boroughbridge
• Vandals attack rare Ripon building for third time this year

A Harrogate breast cancer survivor is urging people to check their breasts and contact their GP with any concerns.

Annette Ward was diagnosed with breast cancer in June last year after noticing a lump and a change in the shape of her breast.

Ms Ward, 61, spoke to her GP and was referred to hospital for further tests. She was then told that she had cancer.

It was diagnosed as primary breast cancer, which meant it had not spread to other areas of her body and could be treated more easily. She had surgery to remove the lump, followed by radiotherapy.

She said:

“I feel blessed that my cancer was found early. From diagnosis to treatment, the NHS have been marvellous.

“I’m so grateful to the doctors and nurses at Harrogate District Hospital and St James’s Hospital in Leeds. They did everything they can to make sure I was treated quickly and effectively.”

Ms Ward now urges others to make sure they take part in breast screening when invited and also check for changes.

Read more:

• Harrogate woman discovers she’s pregnant and has cancer within a month
• Knaresborough businesses take over Christmas tree duties from chamber

She said:

“It’s so important to check your breasts regularly. I had my routine mammogram just over a year before I was diagnosed, and that had been clear. These things can happen very quickly, and the sooner it’s found the sooner it can be treated.

“Self-check as much as you can. If there’s anything out of the ordinary or that you’re concerned about, contact your GP and have it looked at as soon as possible.”

After treatment, Ms Ward started volunteering as a way to regain confidence and took up a role at Yorkshire Cancer Research’s Knaresborough shop.

She added:

“I thought that Yorkshire Cancer Research would be ideal. It’s my way of giving back and of saying thank you for the research they fund.”

Arts minister Lord Parkinson of Whitley Bay visited Harrogate to attend the town’s literary festival and discuss the future of the arts.

Lord Parkinson met Fiona Movley and Sharon Canavar, chair and chief executive of Harrogate International Festivals, and attended the Raworths Harrogate Literature Festival on Friday.

The festival is part of the portfolio of events produced by Harrogate International Festivals.

The Conservative life peer also visited the Harrogate 1571 soundscape produced by Harrogate International Festivals for the 450th anniversary of the discovery of spa waters in the town.

He said:

“I was delighted to visit Raworths Harrogate Literature Festival and to see so many people enjoying thought-provoking and entertaining talks – in person – from a range of brilliant writers and speakers.

“It was also a great opportunity to hear about how the government’s support through the Culture Recovery Fund has helped to support much-valued events and organisations such as this, and what more we can do to help them bounce back from the pandemic and continue to flourish.”

Read more:

• New ‘immersive soundscape’ art celebrates Harrogate’s spa history
• Two Harrogate primary schools plan to merge

Ms Movley said the visit was “a timely opportunity to share our strategic plans for the future and the challenges that festivals and arts organisations have faced over the last two years”.

Ms Canavar said:

“It is important that the cultural and economic value of festivals across the UK and that their agility to create exciting programmes and vibrant destinations post-pandemic are recognised. It is key that their location, lack of building and seasonal delivery does not detract from their significance in the cultural landscape.”

Harrogate Internationals Festivals, which was established in 1966, is a year-round arts organisations producing festivals and events within Harrogate and the north.

A major fundraising event in Harrogate has been cancelled for the second year running due to covid.

The Firecracker Ball has raised £3 million for children’s charity Barnardo’s since 2002.

The spectacular event, which is usually held at Rudding Park Hotel in November, is also one of the highlights of the social calendar.

Each year the ball adopts a different theme in the hope of encouraging people to donate and get involved in the charity auction too.

Barnardo’s, which organises the annual event, has assured people it will return in 2022. In a statement the organising committee said:

“The Firecracker committee reluctantly decided that the Firecracker Ball 2021 had to once more be postponed until we are able to hold our usual spectacular event in 2022. The decision has been a difficult one, as the funds you generously help us to raise have never been more important for Barnardo’s.

“We are making sure that we do our best to raise as much as we can in other ways at such a difficult time for everyone.”

Read more:

• Harrogate giant pumpkin to raise money for charity
• Harrogate hospital charity seeks Christmas hamper donations

The previous ball in 2019 raised more than £250,000 for the charity.

The committee said it launched a justgiving page last year so people can still donate towards the work Barnardo’s does in Yorkshire.