Harrogate smart parking scheme could cost £144,000 over four years

Senior councillors look set to extend a smart parking scheme in Harrogate, which could cost up to £144,000.

The scheme, which is run by London-based AppyWay, was launched in 2019 on an 18-month trial basis.

It uses sensors to give app users a real-time map of available spaces.

The app, which allows motorists to pay for the exact minutes they are parked, now looks set to be extended. Council figures showed there is support for it to be made a permanent solution, with 93% of users saying they found it easier than pay and display.

Now senior councillors from both North Yorkshire County Council and Harrogate Borough Council look set to extend the scheme for an initial two years at a cost of £18,000 a year to each authority.


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A report due before the borough council’s cabinet said the agreement with AppyWay would also have two optional 12-month extensions at the same price, meaning the contract could cost up to £144,000 in total for both councils.

Cllr Don Mackenzie, executive county councillor for access, said:

“We committed to the smart parking trial, in partnership with Harrogate Borough Council, as part of our continuing efforts to use innovative ways to improve traffic flow in Harrogate for the benefit of residents and visitors.

“Analysis of the trial shows a high level of satisfaction, with the smart parking option proving less stressful and encouraging people to stay longer.

“Providing visitors and shoppers with this more convenient and enjoyable experience will be a huge benefit to the town’s retailers and other businesses as they recover from the impact of the covid pandemic.”

The county council’s business and environmental services executive members will consider the extension on Friday and the borough council’s cabinet will consider it next week.

If approved by both authorities, the company will be appointed and start from the end of July.

Cllr Phil Ireland, the borough council’s cabinet member for sustainable travel, said: 

“When we first implemented this comprehensive smart parking solution, we were the first local authorities in the county to do so. It is clear we have led from example as this award winning app is now being adopted by other authorities across the country.

“The data from the trial period has shown it not only can make parking easier and more convenient for people, it can also save people money and encourage them to visit the town centre and stay longer.

“What we weren’t aware of at the time, was that the contactless payment element would also prove beneficial during the covid pandemic.

“The app will play a role in the recovery of the high street and I will be recommending the approval for a further two years.”

Harrogate smart parking scheme set for extension after trial success

Harrogate’s smart parking scheme looks set to be extended until at least 2023 after positive results from a two-year trail.

AppyParking – which uses sensors to give app users a real-time map of available spaces – was said to be the first of its kind in any UK town when it was launched in 2019.

The app allows motorists to pay for the exact minutes they are parked and now looks set for an extension. Council figures showed there is strong support for it to be made a permanent solution with 93% of users saying they found it easier than pay and display.

This is according to a report to a North Yorkshire County Council meeting on Friday which also says there has been a boost to the economy with some users spending up to 50 minutes longer in the town.

Jon Savage, project manager at the ncounty council, said in the report that given its success there is a recommendation for AppyParking to be extended between two to four years in Harrogate and that it could also be introduced in other North Yorkshire towns.

He said:

“Smart parking is more convenient for the customer, increases dwell time in Harrogate town centre and enhances its offer.

“The recommended option to put in place a smart parking provision on a medium-term basis maintains delivery of the identified benefits and enables planning for a longer-term, scalable solution.”

There are more than 2,200 sensors with a lifespan of 10 years installed at on-street and off-street parking bays in Harrogate but it is only proposed to extend the scheme for an initial two-year period because of plans to end North Yorkshire’s two-tier councils.

By 2023, the county council and seven district councils could be abolished under government proposals to hand over control of all services including parking to a new unitary structure.

Mr Savage said the planned changes have caused “uncertainty” over the future of how parking will be managed and that a review of AppyParking would be needed at a later date.


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At Friday’s meeting, councillors will be asked to support the proposed extension before Harrogate Borough Council will look to appoint a new contractor to run the system at an estimated annual cost of around £18,000.

Cllr Don Mackenzie, the county council’s executive member for access, said he hoped councillors would support the scheme which he described as a “great success”.

He said:

“AppyParking is convenient for users but also for us as the local authority as it means we don’t have to go around collecting as much cash from ticket machines.

“The great benefit to users is being able to visually check if parking spaces are available even before they reach Harrogate, plus it can all be booked and paid for from inside the car.

“Anything that can make parking more convenient is always good news for the town.”

Cllr Mackenzie, who represents the Harrogate Saltergate division, also said the scheme had shown parking remained a priority for the council as it pushes ahead with other plans to support cycling and walking.

“We always encourage people not to bring their cars into town if they are taking short journeys but we also understand the importance of having parking spaces available.

“North Yorkshire County Council clearly supports active travel schemes and projects like the Gateway transformation but nevertheless I still hear what businesses are saying in that around 90% of their customers travel by car.

“We have to have these arrangements in place for this, especially for people who are travelling long distances.”