‘Rodent dropping’ Harrogate care home no longer registered

The Harrogate care home where rodent droppings were found is no longer registered by the Care Quality Commission.

Government inspectors put Mary Fisher House in special measures this year after discovering rodent droppings in the kitchen and finding some medicine practices to be “unsafe”.

The CQC report detailing the findings, which also said bedrooms “smelt strongly of urine”, was published in April.

The health and social care regulator subsequently said it had “taken action to protect the safety and welfare of people living at the home” by moving them them to other homes.

But it added its legal processes did not allow it to go into further detail at the time because care provider Svivekcaregroup Limited could appeal its findings.

An updated version of the report, released this month after the appeal deadline passed, revealed the CQC had issued notice of a proposal to cancel the home’s registration.

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A CQC spokeswoman told the Stray Ferret enforcement action “did not proceed to the final stage”. When the Stray Ferret asked why not, the spokeswoman said:

“The service is now closed, and no longer active on the CQC’s register. No one is living on site, and as far as CQC is concerned the matter is concluded.”

In June, Svivekcaregroup indicated the home, which catered for up to 24 residents on Cold Bath Road, was likely to reopen.

The Stray Ferret has attempted to contact Svivekcaregroup to ask if it still planned to re-open Mary Fisher House or had other plans for the building but has not received a response.

Harrogate care home where rodent droppings were found plans to reopen

A Harrogate care home that closed after a highly critical report by government inspectors has indicated it plans to reopen after refurbishment.

Mary Fisher House, on Cold Bath Road, was rated inadequate and put into special measures in April by health and social care regulator the Care Quality Commission.

The CQC report, which followed an inspection in February, found evidence of rodent droppings in the kitchen, said some bedrooms smelled of urine, described medicines practices as unsafe and said there were insufficient staff to safely support people.

Residents were subsequently moved out of the four-storey home, which is run by private care provider Svivekcaregroup Care Group Limited.

The final residents left just over a week ago and the home closed.

But a statement by solicitors acting on behalf of Svivekcaregroup indicated the home, which caters for up to 24 residents, is likely to reopen.

The statement said the company was “naturally very disappointed with the CQC report”, adding:

“We have, however, used this as an opportunity to begin implementing a wide-ranging series of improvements and environmental upgrades at the home.

“Regrettably, the pace of the improvements was not as we had envisaged and we have therefore taken the difficult decision to close the home.

“This will enable a full refurbishment to take place and the new systems and processes in development to be completed.

“While we acknowledge and are sorry for the upset this will cause our residents and their families, we feel that this is the most responsible route to ensuring that we are able to deliver safe, good quality care in a welcoming and modern environment.”

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The Stray Ferret asked why the slow pace of the refurbishment had prompted the home’s closure and when it might reopen but we have not received a response.

After the home’s recent closure, Rachel Bowes, North Yorkshire County Council’s assistant director for care and support, said it had been “been working alongside NHS North Yorkshire Clinical Commissioning Group with the home’s owner to try to secure improvements”.

A CQC spokesperson, said it had “taken action to protect the safety and welfare of people living at the home” and its “legal processes do not allow us to go into further detail at this time”.

 

Residents moved from Harrogate care home with rodent droppings

Residents at a Harrogate care home where rodent droppings were found and rooms smelled of urine have been moved to other homes.

Mary Fisher House was rated inadequate and put into special measures in April by the Care Quality Commission, which regulates health and social care.

The CQC report in April, which was based on an inspection in February, found evidence of rodent droppings in the kitchen.

It said some bedrooms smelled of urine, described medicines practices as unsafe and said there were insufficient staff to safely support people.

The four-storey home on Cold Bath Road, which caters for up to 24 residents, relied heavily on agency staff who weren’t properly inducted, it added.

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Claire Harris-Winstanley, manager of the home on Cold Bath Road, confirmed it was closed when the Stray Ferret visited today. However, she said it was not clear yet whether the closure would be permanent and declined to comment further at this stage.

Rachel Bowes, North Yorkshire County Council’s assistant director for care and support, said in a statement today:

“We have taken swift action to find new accommodation for 12 residents of Mary Fisher House following a decision by the owner to close for refurbishment.

“This situation has arisen following a recent Care Quality Commission inspection of the home, which identified problems which needed attention.

“Since then we have been working alongside NHS North Yorkshire Clinical Commissioning Group with the home’s owner to try to secure improvements.”

“The owner has decided the best way forwards is to refurbish the premises and to do so without residents in place. As a consequence we are finding alternative accommodation for the 12 residents the county council has responsibility for.

“We understand the situation may be distressing for those involved and we are working diligently to ensure the process causes the minimum disruption to the residents involved. Our absolute priority is the welfare of those affected by this situation and we have been keeping residents, along with their relatives and representatives, fully informed of developments.”

Safety action

One woman, who had a relative at the £600-a-week home until recently, said she was given nine days to find alternative arrangements.

According to the CQC, the home is run by Svivekcaregroup Limited.

The Stray Ferret has tried to contact the provider but has yet to receive a response.

A CQC spokesperson, said:

 “The CQC carried out an inspection at Mary Fisher House in Harrogate in February 2022.

“As a result we have taken action to protect the safety and welfare of people living at the home.

“Our legal processes do not allow us to go into further detail at this time. All CQC’s action is open to appeal.”

Woodfield leaders ‘listening to parents’ before deciding school’s future

Parents at a Harrogate primary school facing an uncertain future have spent the day meeting with governors and the headteacher. 

Woodfield Community Primary School opened its doors for parents to ask questions after a planned merger with Grove Road Community Primary School fell through. 

The proposal had been put forward after Woodfield was placed in special measures by Ofsted two years ago. Governors had been unable to find a multi-academy trust to join, as required by Ofsted, and an announcement was made yesterday that the planned merger had also fallen through. 

Cllr Paul Haslam, who has been a governor at the school since early 2019, told the Stray Ferret: 

“It is bitterly disappointing. The school has got the best teaching it has had for many years.  

“The calibre of the teaching and learning of the children can’t be faulted, in my opinion.  

“I believe it’s more to do with Grove Road feeling they don’t have the resources in order to accomplish what the amalgamation set out to do, rather than anything else. We’ve all got the children’s interests at heart. 

“We’re listening to parents rather than telling them what to do. It’s about having an ear. 

“Let’s get through this stage and understand what this stage is; listening to parents and their concerns will help us formulate what we do in the future. 

“We will come to a conclusion based on what parents tell us and what all parties believe is right.” 

Cllr Haslam said the governors had written to all parents about amalgamation being dropped before the news was announced publicly.  

“We view this as a very urgent situation that needs to be dealt with as quickly as possible. We will be doing everything we can in order to expedite and get information for people.  

“We’re challenged with the Easter holidays – the governors were 200% behind the fact we had to offer to sit with the parents today.  

“We didn’t want them to go away worrying about this. Obviously, they will worry, but we are giving them an opportunity to talk about this.” 

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After the merger proposal was initially announced, North Yorkshire County Council and leaders from both schools held two online public meetings in January for parents to ask questions. 

Asked what would happen if the planned amalgamation fell through, Andrew Dixon, strategic planning manager for NYCC, said they “would have to consult on a school closure”. 

However, Cllr Haslam said today that he wanted to reassure parents: 

“Until further notice, the school continues to operate exactly as it is. That’s the legal obligation of NYCC – we have to operate the school as is. 

“The first and most important thing is that the children are the centre and the core of everything that we as governors do. That’s our utmost consideration at all times.” 

Woodfield was rated ‘Inadequate’ by Ofsted in March 2020, but monitoring visits by inspectors have since found that improvements are being made.  

They particularly praised the efforts made by the school’s new leaders and governors to identify the work needed to improve and how they can be evaluated. 

Woodfield school taking ‘effective action’ to improve, says Ofsted

Harrogate’s Woodfield Community Primary School is taking “effective action” to improve after being placed under special measures by Ofsted.

Ofsted inspectors rated the Bilton primary school as “inadequate” in January last year.

They found children were not attending school, lessons did not “follow a logical sequence” and there was no strategic plan to allocate funds for disadvantaged pupils.

Inspectors recommended that the school be put in special measures as it was “failing to give its pupils an acceptable standard of education” and added that those responsible for governing the school were not “demonstrating the capacity to secure the necessary improvement in the school”.

When a school is placed in special measures it is given an action plan to improve and is inspected regularly by Ofsted to ensure it is improving.

However, officials now say the school is taking action to improve.

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Ofsted visited the school in June and said staff were working well with management to systemically improve.

It added that parents were positive about the school. All those who responded to an Ofsted online questionnaire would recommend the school to other parents.

Woodfield Community Primary School

Woodfield Community Primary School

Mathew Atkinson, executive headteacher at Woodfield, said: 

“There are many things to celebrate in the report: attendance, SEND, behaviour and the curriculum have all improved and we have clear areas to continue to develop. 

“We are taking the right actions towards the removal of special measures and we are looking forward to another great year at Woodfield.”

Jo Marwood, head of school, said:

“We are proud of the report from Her Majesty’s inspectors and it confirms all the hard work that our students, staff, parents and governors put in to making Woodfield such a great school for our community.

“We would like to say thank you for the dedication of staff, the children, parents and governors and the support we have received from the local community.”