Harrogate-based Vida Healthcare has opened a new training centre.

The 2,500 square foot centre, which is on Starbeck High Street, will be used to help train staff at the dementia care provider.

The site will form part of the company’s Vida Healthcare Academy, which will host training and recruitment fairs.

It will offer a range of courses, from the induction programme for new starters to specialist training courses and apprenticeships.

James Rycroft, managing director at Vida Healthcare, said:  

“Our team is our greatest asset and the new centre will ensure we can provide significant professional growth and development opportunities throughout their time with us.

“This will also ensure we can continue to provide residents with the highest  quality of compassionate care.”

Harrogate estate agent sponsors local hockey club

A Harrogate estate agent has agreed to extend its sponsorship Harrogate Hockey Club.

Verity Frearson, which is based on Albert Street, has agreed the deal which will run until 2026.

Matt Stamford, director at Verity Frearson, pictured with Josh Lyon of Harrogate Hockey Club.

The agreement covers sponsorship of all home and away senior shirts and signage around the club facility, as well as weekly coverage on social media.

Matt Stamford, director at Verity Frearson, said:

“Having been main club sponsor since 2017, we know what a fantastic, inclusive, family-friendly organisation Harrogate Hockey Club are, and their core values align very well with our own.

“We look forward to continuing our positive partnership and here’s to a successful season ahead.”

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This story is sponsored by Vida Healthcare.

Anyone who has supported a loved one living with dementia knows how much time, energy and understanding is required to maintain their wellbeing and quality of life. A dementia journey can vary from person to person and symptoms can also change over time, therefore caring for someone living with dementia can be incredibly complex.

James Rycroft, Managing Director at Vida Healthcare, discusses why specialist care is crucial for people living with dementia and how care home operators can ensure they protect the health and wellbeing of their residents.

About Vida Healthcare

He said:

“Vida Healthcare was established in 2010 with the aim of transforming the care available to people living with dementia. It was clear at the time that the majority of traditional residential care homes simply didn’t have the resources or the expertise to fully support their residents as they progressed on their journey with dementia.

“We set about challenging perceptions and practices in dementia care, with an emphasis on reducing the use of medications and to instead provide bespoke environments and alternative therapies to improve wellbeing and quality of life.”

Vida Healthcare now operates three specialist dementia care homes in Harrogate, which are all rated ‘Outstanding’ by the Care Quality Commission as of June 2023.

Vida Hall in Starbeck.

Creating the right environment

When creating a care home, there are lots of aspects to consider. The choice of textures, colours, lighting and multi-sensory equipment can all actively promote a sense of stimulation, while innovative layouts can help to reduce anxiety, frustration and stress.

Memories are extremely precious, particularly for people living with dementia. Every environment and item can be specifically designed to trigger memories and encourage residents to share stories with staff, family and friends.

Different places are important to encourage residents to keep active and improve their mental and physical wellbeing. Gardens and terraces which have been incorporated into our three homes provide safe spaces that can be freely accessed.

Daily life

Care home residents should be encouraged and supported to make their own choices about how they spend their time to maintain independence and wellbeing. We encourage our residents to pursue their own interests and hobbies, socialise with their neighbours and treat the home as their own.

Where residents feel at home.

The passion, positivity and enthusiasm of staff is a key aspect of creating the right environment. Every staff member at Vida has the skills, knowledge and confidence they need to provide the best possible care and help people lead happy and fulfilling lives. We do this through training and practice which is rooted in creative connections.

Friends and family are a big part of life at any care home and communication with families is essential. Vida developed an in house app which offers a digital platform for families to see pictures and videos of their loved ones and life inside our care homes on a daily basis.

Wellbeing & life enrichment

Mr Rycroft added:

“We know that giving people a sense of purpose and self-worth is vitally important to their wellbeing. Whilst we do have wellbeing facilities, it is en-grained in our staff that it is all of our responsibilities to help our residents live a joyful and fulfilled day.

“We are focused on maintaining the independence and dignity of our residents. That might be just helping someone make their own cup of tea, or promoting someone to do simple house tasks like washing up and setting the table. Sustaining those every day tasks that sometimes we take for granted.

“We support our residents to remain a part of the local community and encourage them to get involved in a range of activities. Regular outings to the local town, parks and gardens is a fantastic way of getting residents to socialise and keep active.”

Vida Court opened in 2021.

For many people, a key factor when it comes to choosing a care home is the food. It’s important to offer a choice of delicious meal options that take into account dietary needs and preferences. Offering flexibility is important, from serving residents at regular mealtimes to giving them the choice to eat at different times in their own room.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.

Staff well-being and culture have rapidly risen up the priority list for many employers.  At the next Stray Ferret Business Club  we’ll hear from award winning employer, LCF Law, on how organisations can ensure their teams are productive and happy. 

The lunch event is lunch at Manahatta, on June 29th at 12.30pm. Get your tickets by clicking or tapping here.

Yorkshire and the Humber attracted fifty one foreign investment projects last year, up from a total of 40 in 2021, according to consultancy firm Ernst & Young.

EY’s ‘attractiveness survey’ showed the region was the UK’s sixth-best performing. Its share of UK FDI projects increased to 5.5% from 4.0%, despite the UK seeing a 6% fall in project numbers.

The survey analyses the attractiveness of a particular region or country as an investment destination. It is designed to help businesses make investment decisions and governments remove barriers to growth.

The region’s strong performance was driven by growth in key sectors, including machinery and equipment, utility supply, and health and social work. sales and business services, manufacturing and logistics.

Stephen Church, EY’s North Market Leader, said:

“Amid a strong year for the North on FDI, Yorkshire and the Humber’s results stand out as exceptional. After a few years of falling project numbers, it’s very encouraging to see the region deliver a significant increase in projects and a strong performance on investment attractiveness relative to the rest of the UK. A positive performance on FDI-supported jobs in 2022 suggests Yorkshire has been able to do well not just on project volume, but on project value too.

“With sustainability and climate change high on investors’ agendas, clean technology is an increasingly important investment focus, providing the UK with the opportunity to play to its regional strengths. Expertise in manufacturing and utilities – key sectors here in Yorkshire – will be crucial to any efforts by the UK to establish itself as a place where clean technology is not just deployed, but also developed and built too.”

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Vida Court, the third care home of Harrogate-based specialist dementia care provider Vida Healthcare, has been rated as Outstanding by the Care Quality Commission (CQC).

All of Vida’s three specialist care homes have now been awarded an Outstanding rating.

The inspection highlighted the exceptional dementia care that is provided. Staff’s exceptional creativity when following best practice guidance was applauded. Person-centred care is prevalent throughout the service, and this includes how people wish to be cared for at the end of their lives and approaching difficult conversations.

Sharon Oldfield, Vida Court Home Manager at Vida Healthcare, said:

“We are extremely proud of the Vida Court team. It is a privilege to work with people who are so focused on enriching residents’ lives and providing the highest quality of care. We are delighted that our inclusive and open working environment, alongside the hard work and creativity of our team has been recognised by the CQC.

“We are committed to developing, promoting and implementing innovative methods of care to deliver an outstanding service to our residents”.

James Rycroft, Managing Director at Vida Healthcare, commented:

“The commitment of the team at Vida Court, highlighted in the inspection report, is what makes our service outstanding. Securing an Outstanding rating for all of our care homes is an incredible achievement, and really sets us apart from other care home operators in the UK. Our staff are our greatest asset and I would like to thank them all for their dedication. “

Vida Court has recently opened a specialist unit to support people living with Huntington’s disease.

Staff at Vida Court celebrate the homes CQC Outstanding status

It’s time to join the Stray Ferret Business Club. Our next networking event is after-work drinks at Manahatta, on May 25th at 5:30.

Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.

A Harrogate care provider has invested in a specialist unit for people living with Huntington’s disease.

Vida Healthcare opened the new unit at its Vida Court home, based on Beckwith Head Road.

Called Lindsay House, the facility will provide space for nine people and include a sensory room, medication management, as well as community services such as a GP.

James Rycroft, managing director at Vida Healthcare, said:

“At Vida we are always looking into gaps within the care industry and subsequently identified a lack of support available for people living with Huntington’s disease.

“Our ability to adapt and meet other specialist needs is one of our greatest assets, and we wanted to use this expertise to expand our offering and support more people living with long term conditions.”

Harrogate company launches electric vehicle charger and app

A Harrogate company has launched an electric vehicle charger and free app to improve access to charging points.

Ivie, which is based at Beckwith Knowle, created the charger to help drivers charge their car at home.

Mike Woodhall, chief executive of Chameleon Technology

Meanwhile, the company said the app will allow people to set up a charging schedule and control the 7kw charger remotely.

It will also help users find public charging points and show whether they are available.

Mike Woodhall, chief executive of Chameleon Technology, which owns ivie, said:

“Adoption of EV technology is a major component in helping to drastically cut carbon emissions, supporting the UK’s goal of transitioning to more sustainable motoring by 2030.

“However, ongoing frustrations around infrastructure and reliability remain and we are aiming to address these with a ‘truly smart’ app alongside our EV charger to encourage faster adoption amongst motorists.”

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It’s time to join the Stray Ferret Business Club. The fourth in our series of networking events, with Banyan Bar & Kitchen, is a breakfast event on April 27 from 8am.

Don’t miss out on this chance to network with businesses from across the Harrogate district. Get your tickets by clicking or tapping here.

A Harrogate dementia care provider is celebrating its 10th anniversary.

Vida Healthcare was set up in 2013 and now employs 550 staff and cares for 230 residents across its care homes.

The company currently has homes in Starbeck, Pannal and Harlow Carr.

As part of the milestone, Vida held an awards ceremony and tea party for its staff.

James Rycroft, managing director of Vida Healthcare, said:

“My father and I established Vida to transform the care available to people living with dementia. It was clear at the time that many traditional residential care homes simply didn’t have the resources or expertise to fully support their residents who were living with dementia.

“We set about challenging perceptions and practices in dementia care, with an emphasis on reducing the use of medications and instead providing bespoke environments and alternative therapies. I’m extremely proud of how far Vida has come since we opened the doors to our first care home back in 2013.“

Pictured above left to right: Chris Rycroft, chairman, Bernadette Mossman, healthcare director, Jillian Young, operations director and James Rycroft, managing director at Vida Healthcare.

Harrogate law firm hosts networking event

A Harrogate solicitors is set to hold a free networking event next month.

Ison Harrison Solicitors will host the session at West Park Hotel on Thursday, May 4.

It will be held from 4.30pm until 6.30pm.

The event will include a quiz, networking session and fundraising for charity Harrogate Neighbours.

For more information and to register for a place, visit the EventBrite page here.

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Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Yorkshire-based non-profit, Better Connect hosted an event in Harrogate to celebrate the success of its Action Towards Inclusion project.

ATI is an employability programme aimed at supporting those who are furthest from the labour market.

It has provided specialist support to help individuals across Yorkshire to overcome significant barriers, begin training, start the job search and secure employment. The project has helped over 3,000 people transform their lives, and secure training and employment.

A total of 180 people from across the Yorkshire region gathered at the Majestic Hotel  to honour the contributions of participants and the programme’s leaders, and celebrate the significant impact ATI has made.

Natasha Babar-Evans, chief executive at Better Connect said:

“This programme has made such a huge impact, and it was both emotional and encouraging to hear some of the incredible stories, the amazing journeys that people have made, the progress they’ve made, what they’ve achieved, and how important this programme has been to them.”

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Care award for Vida employee

A specialist care worker at Harrogate based Vida Healthcare, has won the Dementia Care Leader award at the Social Care Leadership Awards 2022. 

Bernadette Mossman, Vida’s healthcare director, won for her outstanding contribution to health and social care, particularly in relation to the care of people living with dementia.

The Social Care Leadership Awards provide an opportunity to showcase excellence in senior leadership in the sector.

Vida operates three care homes which provide care for over 210 people living with dementia, with over 450 staff currently employed across a number of roles.

Commenting on her win, Ms Mossman said:

“Since starting my career in health and social care, I’ve met so many amazing people and have achieved things that I’m extremely proud of. This award win is one such achievement.

“Being recognised by my peers and receiving this award means a lot to me, and I’m touched that my passion and dedication to supporting people living with dementia and our colleagues has been recognised.”

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Harrogate-based dementia care provider Vida Healthcare has launched a leadership programme to help advance the careers of its staff.

Vida has a team of 470 employees across three care homes. The new aspiring leaders course is designed for staff who are looking to advance their careers in the company and move into leadership or management roles, or those in management who wish to refresh their skills and knowledge.

Programme leader Helen Daly, Vida’s learning development manager, said:

 “My aim as the coordinator of our education initiatives and programmes at Vida Healthcare is to ensure a clear focus on clinical leadership and a robust evidence base to deliver positive outcomes.

“We launched the ALP to give every voice at Vida the chance to be heard, and to invest in our colleagues with crucial career development opportunities at a time when many sectors are struggling to support their people.”

A total of 24 members of staff have already completed the programme.

Ms Daly added:

“Becoming a manager has always been considered the natural next step for any individual who is progressing in their career. However not all managers are born with the ability to be great leaders. Some of the best only excel once they’re taught the skills they need to oversee a complex and dynamic workforce.

“We provide opportunities to learn new management skills and learn how to support other team members in their own career development.

“We launched the ALP programme to support our employees in management roles and hone their skills, particularly those who are new to a more senior role and may feel the pressure to perform well but lack the training they need.”

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Verity Frearson wins double gold

Matthew Stamford and James Verity who collected the awards in London.

Harrogate estate agent, Verity Frearson, has won double gold at this year’s Best Estate Agents Guide Awards, which recognises achievements in the UK estate agency sector.

Verity Frearson, which is celebrating its 100th anniversary this year, was one of only 2% of agents in the UK to be recognised.

The gold awards were given for the company’s success in both sales and lettings.

Director Matthew Stamford said:

“We are delighted to have been recognised as one of the top 2% of agents in the country, for our work on both sales and lettings of properties in and around the Harrogate district.

“Our company’s link to Harrogate stretches back 100 years – we have always had a solid market position, and it’s awards like this that remind us, what amazing work our team does.”

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

A pay rise of 30% has helped a specialist care provider recruit 120 new members of staff.

Vida Healthcare is deploying the new team members across its three care homes in Harrogate in roles including care assistants, registered nurses and wellbeing staff.

The pay increase has seen qualified care assistants increase their hourly rates from £9.61 to £12.32, while nurses have gone from £18.50 to £22.50.

James Rycroft, managing director at Vida Healthcare, said:

“Recent Skills for Care data found that filled posts in adult social care dropped for the first time ever and the number of vacant posts had increased by over 50%.

“It’s really important to us that we demonstrate to our team how much we appreciate and value them so that we can continue combating this crisis.

“Establishing various benefits including the pay increase and our bespoke training platform ‘Vida Academy’ also supports our colleagues in providing the best care to our residents. A role in social care isn’t just a job, but can be a very successful career.”

Vida Healthcare employs more than 470 staff to care for more than 200 residents living with dementia.

Its third care home, Vida Court on Beckwith Head Road, launched last year and features a cinema, sweet shop and hair salon.

Newly-employed team leader Jayne Christie said:

“It’s been a challenge to find a role in the sector which can provide the support that I need both in my job and out of work.

“Joining Vida was a no brainer thanks to the amazing things that are available to support myself and my colleagues like the pay increase and the amazing surroundings in the care homes.

“Social care is a really rewarding career, but it can be incredibly demanding both mentally and physically. Knowing that my employer cares about me and my wellbeing means a lot.”

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New director for Harrogate-based Eye Airports

A new director has been appointed to the head of an airport advertising firm in Harrogate.

Rachel Davies joins Eye Airports as one of three new appointments for parent company CP Media.

The outdoor advertising specialist has also added Ed Armstrong and Richard Eccles to its board as head of marketing and group chief operating officer respectively.

It follows a year of growth for the firm, with a 40% increase in group revenues to £6.8m in the last financial year.

Mike Brennan, CEO at CP Media, said:

“Rachel is the most experienced and successful regional airport advertising manager in the UK. Her promotion to the main board will strengthen both the company and the management.

“Ed has been with us for many years and now runs one of the most successful marketing departments in our industry.

“Richard has done outstanding work for the entire group over the last 10 years and thoroughly deserves this promotion.

“He has been my successful number two almost since the beginning and we wouldn’t be here without him. He is a vital part of our future growth.”

CP Media was named one of the 50 fastest growing Yorkshire companies by Ward Hadaway and number 78 in the UK in the top founder-led private businesses of 2022, awarded by FEBE Growth 100.

It has offices in Halifax as well as six of its 40-strong team being based in Harrogate, where Eye Airport is based. CP Media acquired the brand in 2019, taking advantage of its advertising rights for 19 regional airports.

Schools, care homes and public services across the Harrogate district are putting in place measures to protect vulnerable people from the extreme temperatures expected today and tomorrow.

With the Met Office forecasting highs of 38C and red warnings in place, there is a risk to health, especially for the elderly, very young and people with existing medical conditions.

Ice creams for hospital patients

Measures are being put in place to help patients and staff keep cool at Harrogate District Hospital and Ripon Community Hospital.

On the wards and in outpatient areas, temperatures will be monitored and air conditioning units are available if needed. High risk patients will be watched closely and ice creams and lollies will be available to help people cool down.

A spokesperson for Harrogate District NHS Foundation Trust said staff have been given advice on ways to keep cool while working during the heatwave, including wearing light-weight scrubs.

Some appointments where physical exertion is needed, such as physio appointments, may be postponed until the weather is cooler.

The spokesperson said:

“Our emergency department is always busy and under pressure during severe weather due to an increased number of people visiting our hospital – some with heat related illnesses such as heat exhaustion or heat stroke.

“Waiting times to be seen during these times can be longer than usual due to demand.”

Anyone considering going to the emergency department is asked to call NHS 111 first or visit the 111 service online, unless it is a severe or life-threatening situation.

The service can offer advice and even book people in to be seen quickly on arrival if a hospital visit is needed.

Anyone arriving without an appointment will still be seen, with the most urgent cases being dealt with first.

Council bin collections to start earlier

Harrogate Borough Council has made some adjustments to its services in order to keep staff safe.

A spokesperson said:

“Waste and recycling collection rounds will be starting earlier in the morning to enable rounds to be completed earlier and limit work time in the hottest part of the day.

“In relation to our Brimhams Active health and wellbeing services, all staff cover heat exhaustion as part of their staff training, they will be reminded of what to look for and how to treat any incidences.

“At our community wellbeing hubs we have plans in place to increase breaks and water at all sessions.

“We are using the government guidance for vulnerable adults and will err on the side of caution and cancel when/if appropriate.”

Risk assessments have been completed for extreme heat and adjustments made, including for staff working outdoors. The spokesperson said there may be some changes to services if required to protect staff and vulnerable residents.

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Extra checks on vulnerable residents

As the public health authority for the Harrogate district, North Yorkshire County Council has issued advice about keeping homes cool, including:

• closing curtains and windows in rooms facing the sun
• turning off unneeded electrical appliances
• finding shade outside, which may be cooler than indoors
• not leaving anyone, including children, the elderly and animals, inside a closed, parked vehicle
• storing medication according to packet instructions
• ensuring fridges, freezers and fans are working properly

The council’s director of public health, Louise Wallace, said:

“Those in our communities who may be more vulnerable will be receiving increased checks on them throughout hot spells.

“However, we would appeal to those who are able to take the time to check whether friends, relatives and neighbours need help and to call for assistance if necessary.

“Public buildings operated by the county council will also be kept as cool as possible while temperatures remain high, but we would advise people to avoid making unnecessary journeys while the weather remains hot.

Care homes focus on hydration

Jill Young, operations director at Vida Healthcare, said its homes have plans in place ready to be activated in the event of a heatwave and some measures began to be introduced last week.

She said hydration was a particular focus, as well as adapted menus with cold foods to reduce use of ovens in the kitchen, adding:

“During hot weather, we also introduce extra fluid measures. Our chefs make jelly sweets that contain 20ml of water per sweet – our residents love them and it can be a straightforward way of giving them a little extra fluid.

“Our freezers are kept stocked with ice creams and ice lollies for both staff and residents which are available at all times, and our residents also have access to jugs of juice and water in their rooms and the communal areas.

“We’re very lucky that all three of our homes have access to secure outdoor spaces with shaded areas that our residents can enjoy.

“If a resident is keen to go outside, our staff will make sure they’re wearing a hat and suncream, and will encourage them to sit in the shade to keep safe from the sun.”

At Emmaus House, opposite Harrogate’s Valley Gardens, manager Chrissie Steel said extra jugs of cold squash will be placed around the home.

“For people with dementia, they may not be able to recognise they are thirsty, or to tell us they need a drink, but they can often point to a jug if they see one.

“We’re very fortunate to be close to the Valley Gardens to get outside when it’s cool enough – and many of our residents who have spent time in Africa earlier in life absolutely love this heat!”

Schools relax uniform policy

Some schools have relaxed uniform policies for Monday and Tuesday, allowing students to attend in light-weight clothing.

Many have said they will keep children indoors during the hottest part of the day and will be ensuring they drink more water than usual.

NYCC public health director Louise Wallace said:

“Staff in schools are aware of the potential risks created by a heatwave and school children should aim to have sun cream applied before attending school next week, and ensure they have a refillable water bottle with them.”

Warning over power supplies

Northern Powergrid has warned the high temperatures could cause disruption to power supplies.

It has asked people to report power cuts via its website or by calling 105.

Anyone who could need more assistance in a power cut, such as people with medical conditions or disabilities, or families with very young children, can sign up for priority services membership and will be kept updated during any disruption.

A spokesperson for Northern Powergrid said:

“Our customer support vehicles are also prepped and ready to go out into local communities, where possible.

“We have also taken action to remind our people of the importance of staying hydrated and protected so they can continue to work safely during the hot weather.”

A top Harrogate businessman has praised the “amazing efforts” of a Yorkshire charity after returning from an aid mission to Ukraine.

James Rycroft, managing director of Vida Healthcare, was part of a team that drove eight wagons containing aid worth about £2 million for Ukrainian soldiers and citizens who intend to stay in the country.

The five-day mission, which featured a number of volunteers from Harrogate, was organised by Yorkshire Aid Convoy, a charity which has been running overseas aid expeditions for more than 30 years.

‘Really proud’

Mr Rycroft, whose company owns several specialist dementia care homes around Harrogate, said:

“We did it, it was successful and I am really proud of what we have done.

“Yorkshire Aid convoy is an incredible charity and Mark Murphy, who heads it up, lives in Harrogate. He has done it for years and is one of these silent heroes that does amazing things.

“The charity has already delivered 16 wagons. They ran a mission about four weeks before we went.

“It’s really hard work as you drive for 12 to 14 hours a day. It’s a proper mission.”

James Rycroft.

The convoy carried around 100 tonnes of items, including medical equipment, beds and hygiene products.

It is also took a mobile classroom, which was donated by the Knaresborough-based business, Training and Testing Services.

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Mr Rycroft said:

“A man called Dave Wood came with us. He and his company donated a mobile classroom.

“We filled it with aid and they drove it over and then it got put on a train and taken straight to the front line.

“It is now being used as a wounded soldier hospital. It was named after Dave’s late mother Trish.”

‘Trish’, the mobile classroom, is being used a wounded soldier hospital in Ukraine.

The volunteers met Ukrainian military administrators at the border, where they were escorted to a secure hub inside the border to deposit the goods. They then immediately turned round and headed home.

Their 3,000-mile journey saw them travel by ferry from Hull to Holland, then to Germany, Austria, Hungary, Slovakia and into Ukraine and back.

‘So welcoming’

Mr Rycroft said:

“It was just organised so well. It’s so amazing what the charity does.

“I just went along and did my bit because I wanted to feel like I was contributing something tangible.

“The Ukrainian people were so welcoming and grateful for what we did. It was ace. It is a a really great thing we feel we have achieved.

“But I’m a tiny part of it, really it’s the Yorkshire Aid Convoy that has been leading this.”

Mark and Felix Murphy of Yorkshire Aid Convoy.

Mr Rycroft said the experience made the war in Ukraine feel “very real”.

He added:

“People are defiant and life is going on as normal and it almost becomes very normal very quickly when you are amongst it. It’s very strange.

“We felt safe and we were looked after really well.

“It went as smoothly as it possibly could. There are lots of people to be praised for it.

“We feel we’ve made a valid achievement to the effort.”