Harrogate district criminals could apologise to victims rather than go to court

Criminals could meet their victims to apologise rather than go to court under a new restorative justice agreement in North Yorkshire.

The Community Remedy document aims to give victims of low-level crime and anti-social behaviour a greater say in how offenders should be held account.

The updated document was agreed by Chief Constable Lisa Winward and Zoë Metcalfe, the Conservative North Yorkshire Police, Fire and Crime Commissioner, after a six-week public consultation.

It lists actions that can be carried out without court proceedings by criminals who admit their wrongdoing.

The options include bringing victims and criminals together “in a safe and supported way” to allow greater understanding of each other.

Other options include criminals giving verbal or written apologies or signing acceptable behaviour contracts in which they pledge to improve their behaviour.

Those guilty of offences could also engage in reparations by repairing or paying for damage caused or litter picking, or agree to attend anger management programmes or mediation.

Ms Metcalfe urged victims to “carefully consider using the options so that offending can be addressed and community safety restored”, adding:

“Community Remedy provides a vital opportunity for victims to be consulted and input on the outcome and resolution to an anti-social behaviour offence.”

“The local options provide victims with the opportunity to ensure justice and reparation for an offence, as well as an important opportunity for perpetrators to learn about the impact of the offence and change their behaviour in the future, without being criminalised through court proceedings.”

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Chief Constable Winward said Community Remedy “can be a more meaningful resolution to some victims and perpetrators than other criminal justice outcomes and can be more effective in keeping people safe and feeling safe”. She added:

“Anyone who has been a victim of a crime or anti-social behaviour will inevitably feel the impact of that event in some way.

“In some cases, just being able to share how it made them feel with a perpetrator or for a perpetrator to reflect on their actions and offer to put things right can be extremely powerful in the healing process and allow people to move on.”

Community Remedy will only be used when criminals admit their offence and both parties agree to take part.

Reduction of Harrogate fire engines based on faulty data, commissioner admits

The decision to reduce Harrogate’s number of nighttime fire engines was based on faulty information, it has been revealed.

North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe controversially reduced the number of appliances from two to one in her recent three-year fire service blueprint for North Yorkshire.

One of the main concerns during consultation was that if a second fire engine was required to come from Knaresborough in an emergency, it could get held up at Starbeck level crossing.

At a Harrogate Borough Council meeting in September last year, Ms Metcalfe allayed fears by saying firefighters knew the train times and could ring ahead to Network Rail if they needed to cross urgently.

Zoe Metcalfe and Tom Thorp

Ms Metcalfe addresses Harrogate Borough Council in September last year.

But in response to a freedom of information request, Ms Metcalfe’s office has now admitted this was “incorrect”.

Tina James-McGrath, a staff member at the commissioner’s office, said the information was provided by a now-retired “member of the senior leadership team” at North Yorkshire Fire and Rescue Service and it was then “relayed in good faith by the commissioner”.

Ms James-McGrath added:

“It has since transpired as a result of investigating your query further, that the information provided to the commissioner was incorrect.”

She said Harrogate and Knaresborough fire stations “have an awareness of train times, but this can be difficult to predict” and the fire stations “will not call Network Rail when working at an incident on or close to a train line where working crews may be put at a safety risk”.

Ms James-McGrath also acknowledged “ad hoc freight trains also use the line and there is no process for emergency services to phone ahead”.

Starbeck signallers, she added, will delay lowering the barriers when possible “if they do see an emergency vehicle approaching reasonably close to the crossing” but “once the barriers are down the signaller must wait for the train to pass before they can raise the barrier”.

The proposed closure of Bogs Lane and Kingsley Road to through traffic would only add to the traffic at the crossing, she said, adding:

“Network Rail also noted that the traffic flow is at saturation point now and appreciates that the closure of the nearby road is not going to help this or the emergency services.”

‘The difference between life and death’

Pat Marsh, a Liberal Democrat borough and county councillor who raised concerns about Starbeck level crossing with Ms Metcalfe last year, said she was “greatly saddened by the response”, adding:

“I am really worried about the hold-ups that are happening at Starbeck crossing.

“I personally have seen ambulances waiting five minutes for the barriers to lift, this can be the difference between life and death.

“We need everyone round the table ASAP to discuss this very serious issue to ensure the safety of our local residents. People who really know and understand the issues.”

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Paul Haslam, a Conservative borough and county councillor, said:

“The critical issue for me is that Network Rail update the technology at the Starbeck crossing so that the barriers are down for significantly less time which improves traffic flow, reduces idling and makes access easier should we have the misfortune to need the emergency services.

“I have lobbied together with [Conservative MP for Harrogate and Knaresborough] Andrew Jones on this for a number of years. It needs fixing! The more voices shouting for this change the better.”

The Stray Ferret asked Ms Metcalfe’s office whether the information about Starbeck crossing was checked and whether she would consider reviewing her decision or agreeing to Cllr Marsh’s request for an urgent meeting but it did not respond.

Concern over North Yorkshire Police’s ability to keep people safe, say inspectors

Inspectors have raised concern over North Yorkshire Police’s ability to keep people safe and reduce crime.

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services undertook an inspection of the force in October 2022 for its effectiveness and efficiency.

The report, published today, rated the police as inadequate in good use of its resources.

Meanwhile, the force was rated as requires improvement for responding to the public, investigating crime, protecting vulnerable people and developing a positive workplace.

However, it was assessed as adequate for preventing crime and managing offenders. It was rated as good for treatment of the public.

Concern over police performance

In his report, Roy Wilsher, inspector of constabulary, raised concern over how the force kept people safe and reduced crime.

In particular, he said senior leaders did not have enough oversight of human resources and IT or of the “impact that failures in these areas have had on policing services”.

Mr Wilsher said the force did not have enough trained detectives and pointed out there was  “only a limited plan to address this”.

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He added that the force should improve the speed with which it answers and responds to emergency and priority calls.

North Yorkshire Police force control room

The speed of responding to 999 calls was criticised.

However, Mr Wilsher said that North Yorkshire Police worked well with other organisations to safeguard vulnerable people.

He said:

“I have concerns about the performance of North Yorkshire Police in keeping people safe and reducing crime. In particular, I have serious concerns about its strategic planning and organisational management.

“Senior leaders in the force need to ensure they have effective oversight of its enabling services, such as IT and HR functions. Failures in these areas impact the service the force provides.

“North Yorkshire Police also needs to improve the speed with which it answers and responds to emergency calls. The force is well below the national standard, with only 41.9 percent of 999 calls being answered within 10 seconds.

“However, we did find that the force works well with partner organisations to safeguard vulnerable people. We found good examples of the force working with other organisations to divert young people away from offending and to reduce the vulnerability of people who may become victims of crime.

“Although I have concerns about corporate processes, I am pleased that the force has accepted our findings and is engaging with us and other partner organisations to ensure improvements are made. I remain in regular contact with the chief constable and will monitor the force’s progress towards addressing the cause of concern and areas of improvement I have established.”

In response, Lisa Winward, chief constable at North Yorkshire Police, said the force had recently approved a £1.8 million investment in its force control room to help tackle call response times.

She said:

“The report highlights a number of areas that the force delivers well but also reports on a significant number of areas that require improvement. A number of these relate to the corporate capacity and capability of the organisation linked to workforce planning, governance, performance management, financial planning, and the overall efficiency and effectiveness of our shared enabling services.

“They told us that while the right actions might be taking place on the ground by our people, they were not able to find sufficient evidence of how this was directed and overseen through our governance structure.

“The inspectors told us that every single person they spoke to was committed, fully engaged in their work and doing a really good job in difficult circumstances. They told us that our people take pride in being part of North Yorkshire Police and that there is a strong sense of belonging in the force.

“Since we received the hot debrief from HMICFRS in October 2022, we have been working at a pace to address the issues that they have raised so we can focus on our core responsibilities to the public.

“The Organisational Improvement Plan that we have put in place focuses on achieving the standards required to deliver a good service to our communities. The force has been through a significant period of change since our last inspection in 2018, and in particular to our corporate services where our inadequate grading has been identified. We are investing heavily to make these changes.”

Commissioner ‘more than disappointed’

Zoe Metcalfe

Zoe Metcalfe

Meanwhile, Zoe Metcalfe, the Conservative North Yorkshire Police, Fire and Crime Commissioner, said she expected to see “immediate change” in police response to call times after approving a £1.8 million investment in the force control room.

She added that she was “more than disappointed” with other findings in the inspector’s report.

She said:

“I’m more than disappointed with other findings in the report and I’m sure members of the public will be too. It’s unacceptable that North Yorkshire Police requires improvement in multiple areas, in particular its strategic planning, organisational management and value for money – clearly more needs to be done and is being done as I continue to hold the chief constable to account. Our police force needs to do significantly better.

“I’m confident that the chief constable is overseeing significant transformation work within North Yorkshire Police to improve these outcomes, and that since October 2022 has implemented a trusted organisational improvement plan that can be effective at pace.”

Zoë Metcalfe confirms bid to become North Yorkshire’s first mayor

Zoë Metcalfe has confirmed she wants to stand as the Conservative candidate in next year’s York and North Yorkshire mayoral election.

Ms Metcalfe, who lives near Boroughbridge, is the current North Yorkshire Police, Fire and Crime Commissioner.

The Stray Ferret reported on Saturday that she was believed to be planning a bid for election.

Ms Metcalfe is the first person to formally declare an intention to stand for the role of mayor, which is being created as part of the North Yorkshire devolution process. The election will be held in 14 months’ time.

The mayor will oversee a significant budget for York and North Yorkshire covering areas such as transport, education and housing.

He or she will also swallow up the commissioner’s role currently occupied by Ms Metcalfe, who was born in Ripon, educated in Harrogate and lives in Aldborough.

Zoe Metcalfe

Speaking to the media

In a statement issued last night, she said she was “uniquely qualified” for the role and had the “necessary business experience and close links to Westminster to promote economic growth”,

Ms Metcalfe is a former Harrogate borough councillor who was elected to the commissioner’s role in 2021 following the resignation of fellow Conservative Philip Allott.

Since taking up the role on a salary of £74,000, she has overseen the introduction of a Risk and Resource Model for North Yorkshire Fire and Rescue Service, which sets out how resources will be deployed from 2022 to 2025.

The changes included reducing Harrogate Fire Station’s nighttime cover from two fire engines to one.

‘Close links to Westminster’

Ms Metcalfe’s statement in full said:

“This is a really exciting role that I am uniquely qualified to do.

“The mayor will have responsibility for economic growth, transport, housing and regeneration, but will also see the integration of the responsibilities and decision making of my current role as Police, Fire and Crime Commissioner within it too.

“There is a rich synergy between creating safer streets and economic growth, two areas that I am passionate about.

“I have the necessary business experience and close links to Westminster to promote economic growth. I will also continue the great work I have started in turning around community safety in York and North Yorkshire and I will see through the transformation of both the police force and fire and rescue service.

“I have always been a supporter of devolution as it will bring many exciting opportunities for York and North Yorkshire, it will be a great platform to enable and enrich the lives of our residents and businesses bringing hundreds of millions of pounds worth of investment into our region”.

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Is crime commissioner Zoe Metcalfe aiming to be North Yorkshire’s first mayor?

Zoe Metcalfe, the North Yorkshire Police, Fire and Crime Commissioner, is hoping to stand for election to become the county’s first mayor, the Stray Ferret understands.

A Conservative Party source has told the Stray Ferret that Ms Metcalfe had indicated she planned to launch a bid for the party’s nomination for next year’s mayoral election.

The mayor will oversee a significant budget for York and North Yorkshire and have the power to allocate funds to areas such as transport, education and housing.

He or she will also swallow up the commissioner’s role currently occupied by Ms Metcalfe.

Ms Metcalfe has strong local connections: she was born in Ripon, educated in Harrogate and lives near Boroughbridge.

A former Harrogate borough councillor, she was elected to her commissioner’s role in 2021 with 39.5% of the vote in a by-election caused by the resignation of fellow Conservative Philip Allott following comments he made about the murder of Sarah Everard.

Since taking up the role on a salary of £74,000, she has overseen the introduction of a Risk and Resource Model for North Yorkshire Fire and Rescue Service, which sets out how resources will be deployed from 2022 to 2025.

The changes included reducing Harrogate Fire Station’s nighttime cover from two fire engines to one.

The commissioner’s role gives Ms Metcalfe a countywide profile that could enhance her prospects of winning the Conservative nomination for mayor — a new role being created as part of North Yorkshire devolution.

The Stray Ferret contacted the crime commissioner’s office asking whether Ms Metcalfe planned to stand but did not receive a response.

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Long-awaited £1.2m refurbishment of Ripon’s police and fire station confirmed

North Yorkshire Police has confirmed that a refurbishment of Ripon’s shared police and fire station is underway.

The £1.2m project has been in the pipeline for several years after the force sold Ripon’s police station in 2014.

Officers have used facilities at the fire station since 2018 but the site on Stonebridgegate has been deemed not fit-for-purpose by North Yorkshire Police.

In summer 2021, former Conservative Police, Crime and Fire Commissioner Philip Allott unveiled plans for a major refurbishment of the building.

A report was prepared for councillors yesterday that said the works had now been approved and represented “the best value for money” for Ripon residents.

The works will include repurposing the ground floor for the police to interact with the public, changing the first floor to create better meeting spaces for the fire service and improving the windows and lighting of the building.

Additional facilities costing £90,000 will also be created in Ripon’s Town Hall on Market Place to improve the police’s presence in the city centre.

Councillors in Harrogate met last night and heard from North Yorkshire Police Chief Inspector Richard Ogden about the project. Construction work is estimated to take around 15 weeks.

Ch Insp Ogden said:

“It’s something that has been long-overdue. I’m really pleased we have a way forward. We’re not only going to have investment for the fire service but we’re going to have a footprint for our neighbourhood team in the city centre. It’s really exciting for Ripon.”

The police said there will be slight disruption during construction but work will be phased to reduce its impact.

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Zoe Metcalfe

In a press statement released after the meeting, Conservative Police, Crime and Fire Commissioner Zoe Metcalfe said:

“The facilities in Ripon are out of date and not suitable for our modern and inclusive work force.

“This redevelopment is long overdue. As commissioner, I have listened to the community and staff, and want to create a safe environment for the fire and police services to work from and is fit for the future.

“I am also delighted that part of this investment enables us to put our local policing team right into the heart of the city in the Town Hall, being accessible and visible, helping people to be safe and feel safe and contributing towards economic growth.”

Anti-social behaviour in Ripon

Last week, police in Ripon urged residents to report instances of anti-social behaviour following reports in the Aismunderby Road and Ambrose Road areas and the area around the Jack Laugher Leisure Centre and nearby skate park.

Ch Insp Ogden told councillors last night that spikes in anti-social behaviour “comes and goes” in Ripon but that officers have worked to target offenders in the city. He said:

“There was considerable anti-social behaviour problems in Ripon 18 months ago. The neighbourhood team did a lot of proactive work and we dealt with a number of individuals and things seem to be in a good position.”

North Yorkshire Police announces force review amid £14 council tax hike

North Yorkshire Police has announced it is to consider a major overhaul of how it operates to boost visible frontline policing amid a £14 hike in its share of council tax.

Conservative North Yorkshire Police, Fire and Crime Commissioner Zoe Metcalfe and force chief constable Lisa Winward made the announcement as they revealed they would ask residents to pay 4.99% extra council tax for the service, despite leaving more than 120 posts vacant.

A meeting of the North Yorkshire Police, Fire and Crime Panel yesterday was told the review could lead to an increase in uniformed officers attending incidents such as burglaries.

Zoe Metcalfe

Zoe Metcalfe

Ms Metcalfe told the panel of North Yorkshire and York councillors and experts that inflation was set to present an ongoing challenge to the force’s finances, so an operational and organisational review of the force would be undertaken for the first time in eight years.

She said the review would aim to deliver the best possible frontline and visible policing services, while a pause on the recruitment of police community support officers would create an opportunity to “redesign neighbourhood policing”.

However, the commissioner added she would be expecting the chief constable to “grip the force’s finances tightly”.

Two members of the panel highlighted that the force would be asking the average band D householder to pay £14.03 extra “when they will actually be getting less in terms of 50 less PCSOs and 74 less staff”.

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The band D £295.08 demand will mean an average rise of more than £90 in the amount residents are obliged to pay North Yorkshire Police to cover the cost of the police service not paid for by central government over the last decade.

Lisa Winward

Chief constable Lisa Winward

Chief constable Lisa Winward said there had been a huge change in the nature of demand since the force’s last overhaul in 2015, including “a massive increase in technology and the seizure of technology, an increase in child abuse and rising online crime”.

She said:

“The sort of work that our officers are now doing predominantly has changed since 2015. We have tried within the existing budget to investigate and deliver a high-quality policing service.

“We really need to go back to the core of policing, investigation, arresting by people and being physically present in our communities.”

The meeting heard despite focused recruitment campaigns the force had been unable to recruit PCSOs as people were either joining the service as officers or were seeing “more favourable jobs” elsewhere, so the police budget needed to be spent elsewhere.

The meeting was told the precept increase would also be used for “urgent” service improvements, such as £1.9m extra to improve 999 emergency call handling times, 101 call handling time, and expand means of the public contacting police.

The report states: 

“Demand profiling has identified that in comparison to other forces, North Yorkshire Police have a significantly smaller workforce in the control room than other comparable forces.”

Costs facing the force are expected to increase by £18m, mainly due to pay rises and inflation.

With a £1.5m injection it is proposed to boost frontline uniformed response teams, which will see the number of officers rise to 1,645.

After the meeting, the panel’s chairman, Cllr Carl Les, said he did not believe it was a case of people paying more for less, but rather that residents would be paying more because of inflation, for a service that would be different in future.

He said:

“I think at the moment it is the only thing the commissioner can do. We really are between a rock and a hard place this year in budget-setting terms.

“We know that there is a cost of living crisis and how hard it is going to be for some people to pay any increase whatever that might be, but equally all the services are facing the same sorts of pressures we are.”

Commissioner ‘confident’ over North Yorkshire Fire and Rescue improvement

North Yorkshire’s Police, Fire and Crime Commissioner has said the county’s fire brigade has undergone “significant improvements and progress” after being heavily criticised by inspectors.

Conservative commissioner Zoe Metcalfe has issued an upbeat and optimistic response to the criticism by the watchdog that monitors her performance, saying she was confident that, together with the force’s “inspirational” new senior leadership team, about guiding the service into “a strong and sustainable future”.

Her comments to the North Yorkshire Police, Fire and Crime Panel come three weeks after His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services released a mixed report, which concluded the brigade required “urgent improvements”.

Inspectors praised its prevention work, but said it required improvement at effectively keeping people safe and secure from fire and other risks.

They also rated it ‘inadequate’ at efficiently keeping people safe and secure from fire and other risks and ‘inadequate’ at looking after its people.

Despite increasing collaboration, such as sharing buildings, between the county’s fire and police services being trumpeted by successive commissioners as being of significant benefit, inspectors said there was “little evidence to show its benefits to the service”.

City of York Council leader Cllr Keith Aspden told a meeting of the panel at County Hall in Northallerton that the inspection report did not make happy reading when compared to those for other brigades around the country.

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He said many of the issues facing the service had been known for several years and asked for an explanation as to how the brigade had been allowed to deteriorate.

Reform ‘has not been fast enough’

Jonathan Dyson, chief fire officer, said reform of the service had not been fast or deep enough in North Yorkshire, where in other forces numerous fire stations had been closed, freeing up resources for efficiencies.

He said the situation the brigade was in was a reflection of the organisation’s leadership and the service had stood still over how it applied resources to risks.

Panel member Cllr Tim Grogan said while the issues had developed at the brigade before the commissioner or chief fire officer were in post, the service appeared to be on “a downward spiral”.

Referring to the report’s ratings the Conservative said: 

“Three years ago we got a B and two Cs and now we’ve got a C and two Ds.”

Mr Dyson responded saying government inspectors themselves had recently advised that fire services should not look at the grades they were given, but “the narrative behind” instead and that the inspections had become tougher over time.

He said: 

“But of course press and everybody else only see when you open your newspaper that one word. You don’t take the two hours to read through as the public would in that context. And that can be misleading because the context, ultimately is the grade.”

Mr Dyson said the service was under no illusion that there was significant work to do to bring it up to standard.

Mrs Metcalfe said every penny of the public’s money was being spent wisely, and that she would continue to “make the case for fairer funding” to the government.

She said: 

“I can assure the panel that the communities of North Yorkshire and York can be confident and that should they require their fire and rescue service in an emergency that the right people and support will come.”

Free security upgrades for some Harrogate district homes and farms

People in parts of the Harrogate district are being urged to sign up for free security checks and upgrades to homes and farms.

Residents in the parishes of Allerton Mauleverer with Hopperton, Kirk Deighton, Kirk Hammerton, Leathley, Long Marston, North Deighton, Sicklinghall and Spofforth with Stockeld are eligible to apply.

They could receive new locks for vulnerable doors, windows, garages and sheds, and alarm systems for farms and small holdings. For homes with suitable WiFi coverage the scheme also includes a RING video doorbell.

Funding for the Protect Your Home was secured last year by the North Yorkshire Police, Fire and Crime Commissioner‘s office, which was awarded £719,590 from the Home Office’s Safer Streets Fund.

The scheme aims to prevent burglaries in over 1,000 homes and 90 farms along the borders of the Harrogate and Craven district but so far only 422 homes have received a security upgrade.

In the Harrogate district, the take-up has been as high as 46% of homes in North Deighton and as low as 3% in Sicklinghall.

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Now crime commissioner Zoe Metcalfe and local councillors are encouraging more people to sign up.

Ms Metcalfe said:

“My office have done really well to secure this funding from the Home Office on behalf of these communities and so it’s really important that the money is used to improve the security of as many homes and farms as possible.

“The more people who sign up in a community the more resilient to burglary that area becomes, and we’ve seen this demonstrated in Cononley when a burglar was captured on seven video door bells, many funded through this scheme.”

The last chance to apply is August this year.

Superintendent Teresa Lam, senior operational commander for Harrogate and Craven, said:

“I would encourage any eligible occupants to become involved in this fantastic initiative to help protect their properties”.

 

 

North Yorkshire fire chief admits ‘work to do’ following damning report

The chief fire officer at North Yorkshire Fire & Rescue Service has admitted there’s “work to do” following the publication of a highly critical report that questioned the service’s ability to respond to fires.

The report was published last week by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services and it graded North Yorkshire Fire & Rescue Service following an inspection last year.

It found the service had deteriorated in most areas since its last full inspection in 2018/19.

The report said the organisation’s overall effectiveness “requires improvement” and more needs to be done to keep people safe and secure.

The inspection found that the number of available fire engines sometimes falls to below minimum levels.

It also said the way the service manages its finances is “inadequate” due to the “fragility” of the budget. It described the overall financial situation as “precarious”.

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While the report was largely critical of the service provided to the public, it did praise the organisation for its fire prevention work and how it responds to major incidents.

Chief fire officer, Jonathan Dyson, responded to the report at a public accountability meeting last week for the Police, Fire and Crime Commissioner.

He said progress has been made since the inspection took place and tried to reassure the public that it is able to respond to incidents.

Mr Dyson said: 

“We’ve work to do. There’s a reflection that it’s a bad report but the service has made improvements.

“We have a back to basics approach to ensure we are building an organisation from the foundations up. We provide competent fire fighters and a competent response and we’ll always deliver at incidents whenever the public needs us.”

Mr Dyson was appointed by Conservative Police, Fire & Crime Commissioner Zoe Metcalfe in May 2022, which was after the inspection took place.

Commissioner Metcalfe told the meeting:

“I’ve appointed a new senior leadership team and I’ve worked with the chief fire officer to implement a rigorous and ongoing programme of improvement to support this process and I will continue to hold the service to account. I am confident that marked improvements have already been made.

“I would like to thank staff and firefighters who continue to make communities safe and they have my full support to improve the service going forward.”