To continue reading this article, subscribe to the Stray Ferret for as little as £1 a week
Already a subscriber? Log in here.
08
Mar 2021
North Yorkshire County Council’s trading standards department has been accused of not taking complaints about a Harrogate builder seriously.
Over a period of at least seven years, James Moss has set up and closed several new companies and has been ordered by the civil courts to pay tens of thousands to customers following multiple complaints of shoddy workmanship.
Yet trading standards, which has been aware of Moss since at least 2014, recently closed an investigation following a complaint due to a lack of evidence, which it said was "hampered" by the covid pandemic.
Trading Standards has the power to investigate cases that could ultimately result in a criminal record, fines, disqualification from acting as a director or even imprisonment.
People who have made complaints against Moss though to trading standards told the Stray Ferret that it could have acted against him years ago and spared a trail of misery for his customers.
0