Harrogate BID (Business Improvement District) has sent a crew to steam clean and jet wash ‘hot spots’ across the town centre.

Ahead of the Easter holidays, the BID has paid a team from UK Nationwide Cleaning to spend ten nights removing grime and chewing gum.

Harrogate BID manager Matthew Chapman said:

“Walking around the town centre, it is clear to see where our cleaning team have been, giving pavements a much needed deep clean.

“Our cleaning crew is working across numerous areas, making sure the town centre looks in pristine condition for the traditional start of the 2022 tourism season.

“In the first ever survey asking Levy Payers what they wanted us to do, cleaning was the priority, and with our cleaning contractors, together with our Street Ranger, this is what we are delivering.

“This is the first of a number of visits this year for our cleaning crew, and they will be back on at least two more occasions cleaning different parts of the BID area.”

Harrogate was the first town in the district to form a BID in 2019. Almost 500 businesses pay 1.5% of their rateable value each year.

It’s estimated that the Harrogate BID brings in around £500,000 from levy payers annually.

Read more:

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• Ripon BID begins to light up the city

Pateley Bridge artist finalist in Fine Art Awards

Claire Baxter, who has a gallery in Pateley Bridge, has made the top five finalists in the Fine Art Trade Guild artist awards 2022.

Ms Baxter submitted her work Last of the Summer Wine, which is up against five other artists in the ‘Most Published Artist 2022’ category.

Ms Baxter’s work tries to capture Yorkshire through its locations and characters.

She started out hanging her work on the railings in Harrogate’s Valley Gardens hoping for some sales. Now she employs a gallery manager and a gallery assistant at her gallery in the Nidderdale town.

She said:

“I am absolutely thrilled and very excited to be a finalist. Even if I don’t win, to me, I’ve already won by coming this far. I paint because I love what I do and the joy of being able to put my thoughts and visions into the reality of a scene for others to enjoy is very rewarding.

“I never thought that a national award would be in my reach when I was starting out as it hasn’t been an easy journey.”

Harrogate communications firm wins London contract

A Harrogate communications agency has won a contract to support a London commercial cleaning company.

The Big Bamboo Agency will support Julius Rutherfoord & Co with bid and proposal work as well as email marketing communications campaigns.

Julius Rutherfoord & Co, which was founded in 1994, provides commercial cleaning services to organisations including Cushman & Wakefield, MADE.com and City, University of London.

Nicola Stamford, founding and director, Big Bamboo, said:

“With a strong background in the facilities management industry, our team is well positioned to support JR & Co in achieving its future vision. We are delighted to be supporting them on their journey and we look forward to our relationship developing over time.”

Medieval pop-up museum window display to arrive in Harrogate

Bethany Allen (left), Harrogate BID business and marketing executive and Sarah Checkland, The Jorvik Group of Attractions exhibitions manager, hold two uroscopy flasks which will feature in the pop-up museum.

Harrogate Business Improvement District has partnered with The Jorvik Group to install a medieval window display in the Victoria Shopping Centre over the Easter holidays.

The group, which is behind the tourist hotspot Jorvik Viking Centre in York, will show artefacts between April 1 and May 2.

Visitors can explore a wealth of information online and consider the display’s themes in more detail. Reconstructions, videos and an exclusive short film, written by Terry Deary – author of the Horrible Histories series – entitled A Touch of Plague, can all be accessed via QR codes.

Harrogate BID manager Matthew Chapman said:

“We are really excited to be bringing Window on the Past to Harrogate this April, which will give families another great reason to come into town during the Easter holidays.”

Harrogate Business Improvement District has opened its 2022 Town Centre Improvements grant scheme.

Qualifying businesses will be able to claim match-funded grants of up to £750 for making a variety of upgrades, including paintwork, signage and accessibility, which are designed to make Harrogate town centre safe, clean and welcoming.

Harrogate BID manager Matthew Chapman said:

“Harrogate BID is keen to support levy-paying businesses in making improvements to their street frontages, the accessibility of their premises and the gateways to the town centre, by providing financial support through match funding.

“We know that businesses in the town centre are facing unprecedented pressures, and we want to ensure that Harrogate remains a desirable place to do business by helping them deliver an aesthetic ‘Welcome to Harrogate’.

“These grants, which help support one of the key objectives in our business plan, namely Safe, Clean and Welcoming, can be used for a variety of different projects.

“As long as the work enhances a façade, or makes it more accessible for disabled customers, we will consider it. As there is a limited budget for the 2022 Town Centre Improvements grant scheme, they will be awarded on a first come, first served basis.”

Businesses should submit their request for grant support to Harrogate BID via email to: info@harrogatebid.co.uk including a brief description of the proposed work.

Grantley Hall restaurant launches new menu

The Orchard restaurant at Grantley Hall near Ripon has launched its new spring/summer menu.

It offers light, alfresco lunches in the sunshine and cocktails that overlook the manicured grounds of Grantley.

“The Orchard’s spring and summer menu compliments the change of the seasons by offering light and refreshing options, such as an array of succulent seafood dishes, with everything from king prawns and Whitby lobster to chargrilled swordfish – all cooked to perfection by our talented chefs.”

Ripon Business Improvement District will begin an initiative tonight to light up alleys and ginnels in the city.

The BID, which aims to increase footfall in Ripon to help businesses, will switch on festoon lighting in Lavender Alley, which links Fishergate with Old Market Place and Queen Street,

It will be the first alley and ginnel around the city to be lit up, as part of a BID-funded programme designed to make Ripon a more attractive place to visit.

Ripon BID manager Lilla Bathurst, said:

“Lighting up these key routes throughout the city has been a priority.

“Businesses want all our tourists and the local community to enjoy the most convenient routes as they navigate and explore the city.

“We have been pleased to work with local to Ripon lighting contractor, Fusion FX to deliver this project.’’

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• Calls to relocate Ripon’s public litter bins

In December, Kirkgate, a key gateway to and from Ripon’s iconic cathedral and location for hospitality businesses and a strong mix of retailers, received a pre-Christmas deep clean, as the BID-managed work progressed.

A new monthly food market will take place at Crescent Gardens in Harrogate — and it starts this Sunday.

Real Food Markets, a community interest company that has organised a food market in Ilkley for six years, will be hosting food and drink and craft stalls on the third Sunday of every month.

The free-to-attend market will be based at Crescent Gardens opposite the old Harrogate Borough Council offices and will run from 10am to 3pm.

February’s market will feature stalls offering cheeses, sushi, sticky toffee puddings, scotch eggs and gluten-free products. There will also be stalls selling products including goat milk soaps, candles, fine art and blankets.

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Matthew Chapman, Harrogate Business Improvement District manager, said:

“We are delighted to be working with Real Food Markets who are looking to replicate the success they have tasted in Ilkley here in Harrogate.  This year, we are hoping to work with a host of different organisations to stage events in Harrogate town centre, which will offer visitors a different experience on each occasion.”

Tim Dabell, event management officer at Harrogate Borough Council, said

“We look forward to working with Lucy and her team in 2022 to encourage the residents of the Harrogate district to shop locally for products in a safe environment. We feel this addition will enhance the whole town centre shopping experience.”

Julia Gabler, owner of Harrogate children’s clothing brand 2 Little Mice, which is among the stallholders, said:

“Our items are ethically made at our Harrogate workshop. While online and retail trading takes up most of our time, we do love to meet our customers face to face and Real Food Harrogate will be a great way to interact with our wonderful customers and show them the faces behind the brand. “

Harrogate Business Improvement District is offering grants to entertainers that can liven up Harrogate town centre’s streets.

The BID issued a plea today for events and installations that will drive footfall into the town centre.

It is offering the grants in order to cover any costs incurred as long as the idea satisfies funding criteria.

Matthew Chapman, Harrogate BID manager, said:

“We are really keen to bring something new and exciting to Harrogate town centre each weekend, and we are calling on individuals and groups to help us achieve this.

“We are particularly looking for something that is unique, exciting and has the wow factor. Harrogate is a standout town, and we want anything that we help deliver to also stand out.”

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Mr Chapman added that grants weren’t just available for performers, but for individuals, groups and organisations who want to play a part in benefitting the BID levy area.

Last year’s art on the Stray.

He said:

“Last year, we commissioned the incredible mural that adorns the side of Monsoon, on Cross James Street. We also commissioned Artizan UK to create nine mosaic letters spelling Harrogate to cover the bricked up windows on the side of Boots building, along Cambridge Place.

“I’m really pleased to say these will be in situ next month, adding a much-needed splash of colour to this drab street linking Oxford Street and Cambridge Street. We also provided a colourful banner for Commercial Street to help promote the independent businesses it’s home to.

“We have five key project areas; marketing, promotions and events, access and car parking, safe, clean and welcoming, business plus, and evening and night time economy, and if an idea fits in with one of these, then we are interested and a grant may well be available.”

More information on the grant can be found on the Harrogate BID website.

The finalists in the search to find the Harrogate district’s community champion were invited to perform the official Christmas lights switch-on in Harrogate last night.

Lauren Doherty, Greta Knight, Susie Little, Helen Mackenzie, Mark Oldfield and Cath Wilson asked to perform the duties outside the Victoria Shopping Centre at 5pm.

Mark was unable to attend but the five others were there, along with representatives from Harrogate Business Improvement District.

Those selected are finalists in Harry’s Heroes — an event run by the Stray Ferret in conjunction with former BBC Look North presenter Harry Gration and Harrogate Spring Water to find the people in the district doing exceptional things to help others in the community.

The BID, which organised the switch-on, did not publicise it in advance this year to avoid any covid risk caused by crowds gathering.

The BID, which is funded by a levy on businesses, aims to increase footfall in Harrogate town centre and boost trade.

It is also involved with this year’s Christmas Shop Window contest as well as the Father Christmas Experience at the Crown Hotel.

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• Deep clean of Ripon alleyways to be first BID project
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A deep clean of Ripon’s alleyways will get underway next week in one of the first projects to be launched by the city’s new Business Improvement District.

The BID, which levies firms to fund city centre improvements, is starting its first initiatives after receiving the backing of businesses in a vote held in summer when 80% supported setting up the body.

Elizabeth Faulkner has been appointed as interim manager and said a deep cleaning of city centre alleyways will begin on Monday before other plans, including networking events, are held in the New Year. She said:

“We know these alleyways are key to the way visitors and residents use the city so we want to make them as attractive as possible.

“There has been lots of talk about what they could be used for, but first we will clean them up and then look at lighting.

“These are of course just a small part of Ripon and we have got a big destination to make an impact on so we will then start to move around the city for more deep cleaning.”

Of the 87 businesses who voted during the summer, a total of 70 – or 80% – were in favour of creating a BID.

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It means more than 280 firms within a defined area are now contributing to an annual budget of £160,000 for projects to create a safer, cleaner and better promoted city centre.

A Harrogate BID was created in 2019 but plans for a body to promote Knaresborough were rejected in October after the proposals proved to be unpopular.

Ms Faulkner, who previously managed Altrincham BID, said:

“We are aware of what has happened with other BIDs in the area. But this is Ripon’s BID and an exciting opportunity for businesses to be part of how they would like their city to move forward.

“We want as many of them as possible to get involved and the success of the BID will come from us all getting behind it.

“The pandemic has been an extremely tough time for businesses in Ripon, but the way they have worked to come out of this period has been remarkable.

“We have got incredible restaurants, independent shops and great visitor attractions. It is our job to put this package together and let people know how well worth a visit Ripon is.”

The BID has also appointed Lilla Bathurst, who previously worked for Hull BID, as assistant manager, while 13 directors drawn from the business community have been made board members.

The first networking events for businesses will be held on January 17 and 24.

Business improvement districts (BIDs) were first introduced in the USA to revive economically depressed areas and they came to the UK in the early 2000s.

They have become increasingly popular over the past 10 years, in part due to declining high streets and government cuts to local authorities.

Businesses within a defined area pay an annual fee, called a levy, on top of their usual business rates.

This pooled money then goes directly towards the BID which funds improvements for the area.

Harrogate was the first town in the district to form a BID in 2019. Almost 500 businesses pay 1.5% of their rateable value each year.

It’s estimated that the Harrogate BID brings in around £500,000 from levy payers annually.

But before a BID is set up, businesses in the area must vote in a ballot on whether they want one or not, as Ripon and Knaresborough have done this year.

Once a BID vote has passed, all businesses within the area are obliged to pay the levy or face potential legal action. BIDs last for five years, before businesses are balloted again.

What do BIDs do, and are they value for money?

Harrogate BID has three full-time staff, including BID manager Matthew Chapman who is paid a salary of £45,000.

It has an elected board of 15 directors, which mainly includes business people but also has an officer each from Harrogate Borough Council and North Yorkshire County Council.

Harrogate’s BID had a difficult first couple of years. In 2020, four directors walked out in protest at the way the organisation was being run, citing accusations of undue council interference. The conservative council leader, Richard Cooper, later resigned as a board member.

It now appears to be on a more steady footing and recent initiatives include power washing 80,000 square metres of the town centre, painting drab walls with colourful murals and buying over 500 pieces of outdoor furniture for businesses to use.

But is it delivering value for money to its levy payers? How is that measured?

Mr Chapman told the Stray Ferret:

“This can be achieved via a number of different methods, including increased footfall, increased bookings, satisfaction surveys, regular conversations with our Levy Payers, positive media coverage, and even good old-fashioned word of mouth.”

Why do some businesses criticise them?

BIDs are private limited companies which critics say means a lack of financial transparency and accountability.

BIDs have been criticised for doing jobs that have traditionally been under the remit of local councils, effectively taxing businesses twice.

An example might be buying 200 hanging baskets for Harrogate town centre, which could be argued should be done by Harrogate Borough Council through business rates.

They have also been criticised for being anti-democratic, controlled by a small group of influential directors.

Read more:

• Knaresborough chamber president hits out at ‘anti-BID activists’
• ‘The aim is to make Ripon a more attractive destination’

Why Knaresborough BID ended in acrimony

Both Ripon and Knaresborough followed in Harrogate’s footsteps by balloting businesses about creating their own BIDs this year.

But the outcomes were acutely different.

Ripon’s ballot sailed through, receiving 70 votes in favour, out of 87 cast.

Whereas in Knaresborough there has been bitterness and acrimony after businesses voted to reject setting up a BID by 80 votes to 73.

In the fallout from the vote, Knaresborough chamber of commerce leader Steve Teggin resigned and said he had “failed” the town by not delivering the BID.

However, some businesses in Knaresborough believe the town is doing fine without a BID. Harrogate Borough Council had a block vote of 29, and those against the BID said this meant the vote wasn’t as close as it appeared.

Knaresborough Liberal Democrat county councillor David Goode told the Stray Ferret he was “extremely disappointed” at the result, which he said will put the town at a disadvantage against Harrogate, Ripon and York, who all have BIDs.

He blamed a national pressure group called Against BID for whipping up anti-BID sentiment among businesses.

He said:

“There was an extremely negative campaign against it that was strongly influenced by a national group who has ideological reasons to campaign against BIDs wherever. Certain local businesses were misguided by what this national group was pedalling.”

A spokesperson for Against BID responded:

“It’s disappointing how a councillor along with the BID proposers are still putting blame on everyone else except themselves, for their failure to deliver the result they wanted. This again demonstrates the contempt with which the great businesses of Knaresborough have been treated throughout the BID development process.

“The Knaresborough business owners are intelligent enough to have made up their own voting decision based on the strength of the BID proposal put before them”.

Why Ripon is excited about its BID

Whereas in Ripon, there was a more unified feeling that a BID would be able to tie together the various tourist attractions such as the ancient Market Square, Fountains Abbey and Newby Hall to benefit the wider local economy.

Some businesses in Ripon have previously complained that Harrogate Borough Council has prioritised its crown jewel of Harrogate over their city.  A BID would, in theory, give more power and money to local businesses to control their own destiny.

Ripon BID will have an annual budget of £160,000 over the next five years.

Ripon BID chair Richard Compton, who owns Newby Hall, told the Stray Ferret he believes the BID will give the city a big boost :

“The aim is to promote and make Ripon more attractive as a retail and tourism destination and the BID can help in a number of ways.

“The signs are looking good and I’m feeling confident about the future.”

Steve Teggin has criticised “anti-bid activists” as he steps down as president of Knaresborough Chamber of Trade.

In a letter he described as “frank and honest” to businesses ahead of the chamber’s AGM tomorrow, Mr Teggin said he felt “totally shamed and embarrassed” by the activists in the wake of the vote against setting up a Business Improvement District.

He said he had “failed” the town by not delivering the BID and said a small minority opposed to it had infected others.

The letter said:

“I should have steered the BID working group and task force in a much more positive way particularly when it came to dealing with trolls and anti-bidders, allowing this very small minority of businesses that only want to take and not give back to infect others.”

Mr Teggin, who has been chamber president since 2015 and a member since the 1970s, said he had delayed his retirement as president in the hope of helping to establish a BID and securing a “great trading future” for Knaresborough.

Instead he said he would leave the chamber “with a divided business community who will have no representation for the whole of the businesses in our town.”

80-73 votes against BID

The vote to create a BID, which would have seen businesses pay a compulsory levy to support initiatives that increased footfall in the town, was lost by 80 votes to 73. Harrogate and Ripon traders have both voted in favour of setting up BIDs.

The benefits of a BID, said Mr Teggin’s letter said, would have included:

“Not just saving our market but to expand it, help finance our now extinct tourist information hub, support our endangered library etc, all of which and much more for the cost of which is the equivalence to a couple of cups of coffee a week.”

He said the voices of those against it were louder than those in favour and other businesses were taken in by them. He added:

“I have been totally shamed and embarrassed by this group who along with fellow business owners we will have to depend on to represent our town traders so what does the future hold?”

“Not the way to bring the town together”

Natalie Horner, from printers Sid Horner and Son, had previously raised concerns about the BID. In response to the letter she said:

“That letter was not the way to bring the town together to move forward.

“Knaresborough did not want a BID and we are not a struggling town as it is made out we are, business is better than ever and we will be perfectly fine moving forward and have much more to offer as a town than those with Bids so personally I am not concerned.”

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Ian Gill, owner of independent bar Six Poor Folk, said:

“I’m committed to this town, and I voted for the BID because it was my contribution to see the town develop further. I am sad we didn’t get it, but business will continue and the town will go on as it did before.”

Mr Teggin had been due to retire two years ago but stayed on during the pandemic, but now, at 67, he said he felt it was the right time to step down.

He insists he will still be involved in the town and the Chamber but will take on a “behind the scenes” roll.