Work starts on £500,000 business hub at former Harrogate council offices

Harrogate Borough Council is set to create a £500,000 digital business hub in its former offices at the convention centre.

The council has appointed York-based Lindum for the refurbishment of Springfield House. Work starts next Monday and is due to be complete by the start of October.

When the Harrogate Digital Incubator is finished, the building will provide flexible working spaces aimed at small businesses or individuals in the tech, digital and media industries.

It will also provide event and meeting spaces with a business support hub for advice on business plans, finances and more.

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The building has been set for renovation for a couple of years and work was due to start last year. However, when the convention centre became the Nightingale hospital the council put the project on hold.

Harrogate Borough Council vacated Springfield House in 2017 when it moved over to the civic centre at Knapping Mount. Since then the council has let it out to businesses.

Jonathan Sizer, managing director at Lindum, said:

“We are delighted to be working with Harrogate Borough Council to deliver this long-awaited project, which will bring empty office space on the third and fourth floors of Springfield House back into use.

“It will not only provide a modern work space, in the heart of the town centre, but a space where businesses can work individually or together to share knowledge.

“High quality, flexible and affordable office space is in desperately short supply and high demand. We are delighted to be working with Harrogate Borough Council to deliver this project.”

The Leeds City Region Local Enterprise Partnership is funding the project. Harrogate Borough Council believes it will bring in around £49,000 a year in rent.

Sneak peek: Harrogate’s Lucia ready to reopen after £750,000 refurb

An Italian restaurant and cocktail bar is reopening in Harrogate after spending £750,000 on a major refurbishment during the third national lockdown.

Lucia Harrogate, based at 3 Ripon Road, will throw open its doors to guests again on Tuesday May 18 with a bright and refreshed look. So we went for a sneak peek.

The big investment, which comes after a difficult year for the hospitality industry, has also created 21 jobs.

Lucia Harrogate’s middle floor, on street level, is bright and airy

It already seems to be paying off. Tables in the restaurant and bar are fully reserved for the next three weeks and if people keep booking, there could be scope to create even more roles.

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Lucia, which has two more restaurants in Beverley and York, has been in Harrogate since 2014.

Its restaurant in the town is set over three floors. It now has a classic Italian, 1920s look, with a modern floral twist.

There is an almost prohibition-era feel to the basement, which is kitted out in dark and rich reds and ocean-inspired decorations.

The middle floor remains as the main restaurant space and bar. It also leads into the conservatory, which has an eye-catching floral display on the ceiling.

While the top floor is where you can find even more seating to grab food and drinks. The main toilets are also on the top floor.

Soothing blues enhance the top floor’s more relaxed atmosphere

Mike Turner, general manager at Lucia Wine Bar and Grill Harrogate, told the Stray Ferret:

“We are looking forward to opening our doors and showcasing this beautiful restaurant. It’s had a good overhaul and we have created extra jobs.

“People cannot wait to head out, so that is great. We are fully booked for the next three weeks and people are already getting in touch about the fourth week.”

Rich red decor gives the basement an almost-prohibition-era feel

Chelsea Talbot, the restaurant’s guest experience manager, also said:

“The money for the refurbishment is Lucia money, it comes from the success and confidence in what we can offer.

“I spoke to a taxi driver about it who thought it was daft to spend so much money, but it’s not. It’s amazing.

“We know that this is what Harrogate wants. We are confident in hospitality. People can dine and drink with us and spend a full evening here.”

A statement floral ceiling dominates the conservatory

 

The basement’s bar is ready for staff to serve drinks

‘Disappointment’ as Stray dining and drinking hopes dashed

Harrogate councillors have expressed disappointment after hopes that hospitality businesses could use the Stray this summer were dashed by legal complications.

There was widespread optimism that reopening restaurants, pubs and cafes could be given outdoor dining space when Harrogate Borough Council revealed the plans in March but historic laws protecting the parkland have since thrown up a series of challenges.

As landowners by law, the Duchy of Lancaster is guided by the Stray Act to ensure access to all residents and visitors.

The body had entered into negotiations with the council but took a firm stance that use of the Stray for commercial purposes, except for some large events, was not permitted by the Act.

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While the debate rumbled on as Harrogate and Knaresborough MP Andrew Jones intervened with calls for further flexibility, the bad news for businesses was all but confirmed until a meeting on Monday when a senior council official said the authority had stopped pursuing the plans.

Trevor Watson, director of economy and culture at Harrogate Borough Council, said:

“I certainly share the view that the Stray potentially provides a fantastic opportunity to help businesses come out of a very difficult period.

“But our custodian role for the Stray is to ensure it is maintained free and open for the use of all rather than what appears to be the use of all but effectively is for the use of individuals visiting an individual commercial premises.”

Cllr Pat Marsh said she was “very disappointed” by the decision.

She said:

“The Stray is for the people and we must remember that.”.

Cllr Chris Aldred added:

“At the start of lockdown everybody seemed to be in favour of this happening and then suddenly it got lost in bureaucracy somewhere.

“We really do need to look at how we use the Stray in the future. As a council that should be one of our priorities to see it developed for everyone.”

Mr Watson responded:

“Whilst I share some of the frustrations, it is not bureaucracy, it is legislation. The terms of the legislation we have got to work with are very restrictive.

“It is essentially what is wrapped up in the Stray Act that has led to the view that we should encourage its use for open and regular enjoyment but not perhaps for the benefit of individual businesses.”

The idea of businesses using the Stray was put forward to help those with little or no room for outdoor dining under the current lockdown restrictions.

The Duchy of Lancaster said in a statement that while it was keen to support the economic recovery, the Stray “exists for the benefit of all the people of Harrogate,” not just certain businesses.

It said:

“Harrogate Borough Council is responsible for the management of the Stray in accordance with the Stray Act.

“The Duchy has no legal grounds to object to management proposals permitted by the Act.

“It is not the role of the Duchy to act as arbitrator in what should be a local discussion among the affected stakeholders.”

Rewards card launches today to boost Knaresborough economy

A rewards card that gives people incentives to shop in Knaresborough is being launched today.

The community website Knaresborough Online is behind the Love Knaresborough Rewards Card initiative.

It hopes the card will boost footfall in the town centre after a difficult 12 months for businesses.

The card offers a wide range of discounts, such as a free flake and sprinkles on ice cream, two for one cocktails and a free yoga class. Seventy-five businesses are taking part in the scheme.

The card costs £10 to buy and is valid until March 31 2022. Knaresborough Online is holding a stall on the market today selling the cards it is also available in 10 other designated sellers.

Susanna Lewis, owner of Knaresborough Online, said if each of the 13,000 adults living in Knaresborough spent £5 a week in the town it would bring an additional £3.4million into the town’s economy. She added:

“We have researched and visited over 30 other similar card schemes within the UK to try and develop the best possible card scheme for Knaresborough.

“We want the scheme to be attractive to both consumers and businesses and we hope the card will help encourage confidence in local shopping once more.”

A European funded post-covid recovery grant was used to fund the initiative.

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One of the designated sellers is Alex Chaytor, owner of The Black Mulberry on Waterside, said:

“As a business owner in Knaresborough I am really excited about this new card scheme. It has been a difficult year for us all, but this project gives us positivity and hope for the future.

“Anything that helps increase footfall through the town is welcome and I am excited to see the launch of this card.”

Knaresborough Online has worked throughout the pandemic to work with local businesses offering them support via social media, writing press releases and promoting the area.

Slug and Lettuce closes Harrogate branch

Slug and Lettuce has closed its Harrogate branch permanently.

The chain pub, famous for its cocktails and food menu, has occupied the Montpellier Building on Montpellier Parade for nearly 30 years.

However, it will not reopen with other pubs and restaurants next week on May 17 under the latest easing of lockdown restrictions.

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Today there is no movement at the Harrogate pub and all traces of it have been wiped off the internet.

Slug and Lettuce no longer includes the branch on its list and the pub has deleted its Harrogate Facebook page.

The Stonegate Group, which also owns Yates and Walkabout, revealed the closure. A spokesperson said:

“We can confirm the closure of Slug and Lettuce in Harrogate and the building has been returned to the landlord.”

Harrogate companies face recruitment ‘nightmare’

A Harrogate recruitment agency has said it is struggling to fill positions with new workers following the recent ease in covid restrictions.

Travail Employment Group in Harrogate said it has plenty of jobs available but is unable to find the people to fill them.

It has seen a change in employment trends post-pandemic, going from some of the busiest months ever for recruitment to having more vacancies than they can fill.

Lisa Headford, branch manager at Harrogate Travail Employment Group, said:

“We’ve found that now we could grow further if we had more candidates. We have a lot of vacancies we are struggling to fill.

“I think the pandemic has definitely shaken things up for recruitment. We have plenty of jobs available so no one should be out of work.

“There are lots of reasons why, but everyone is struggling to recruit.”

Two Harrogate companies have also said they have experienced similar difficulties in finding new staff.

The companies have both advertised for a number of jobs but only received a small number of applicants.

Cleaning company It’s Clean received a huge increase in applicants during lockdown, with many people on furlough eager to pick up hours elsewhere.

Recruitment manager Louise Brear said now she was struggling to fill positions:

“Over the last couple of weeks I’ve advertised lots of jobs and had nothing. I’m not sure if it’s because people came to us from hospitality over lockdown and are now heading back.

“We had so many applicants during furlough and now it’s completely stopped. We have more customers now too so we need more cleaners.”

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It was a similar story for The Wild Plum in Harrogate, which has been looking for a new supervisor and chef for around a month.

The chef role has now been filled and interviews organised for the supervisor position, but the cafe’s general manager Rachel Atkinson said it had been a “struggle”.

She said:

“We did struggle, it was a bit of a nightmare actually. I know of other people who also struggled to fill jobs. We have someone coming in to be interviewed so hopefully it is successful.”

Ms Atkinson thought the reason for their difficulties may have been due to people changing careers during lockdown.

Both businesses were hopeful they would find recruits, but said they had not experienced issues like this before.

Harrogate company wins Queen’s Award for second time

A Harrogate company that operates around the world has today won a Queen’s Award for Enterprise for the second time.

Primeast, which is based at Cardale Park, was founded in 1987 by John Campbell. It provides training and development in more than 40 countries.

The company, which was named in a list of 205 award winners, employs 30 people in Harrogate and now has a team of four based in its US office.

The business also won a Queen’s Award in 2015, as seen in the above picture.

Founded 55 years ago, the Queen’s Award is widely recognised as the top business accolade in the country.

The focus of this year’s awards was ‘promoting opportunity through social mobility’.

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Coronavirus restrictions make it unlikely for winning businesses to get the customary invite to Buckingham Palace to accept the award.

A representative of the Queen will present the award at Primeast’s Harrogate office, later in the year.

Russell Evans, chief executive of Primeast, said:

“This is such fantastic recognition for the entire team who’ve worked with such commitment and passion and the clients who continue to support and partner with us.”

Business Secretary Kwasi Kwarteng said:

“In the last 12 months, British businesses showed the entrepreneurial spirit that this country is renowned for.

“They are continuing to drive social mobility, find new markets to export to and produce innovative products and services.”

Harrogate indoor play centre aims to raise £3,500 before reopening

A Harrogate indoor play centre is hoping to raise £3,500 with a raffle before it opens its doors on May 17 as lockdown restrictions ease.

World of their Own, which is based at Hornbeam Park, has been hit particularly hard over the past year: since March 2020 it has only been able to open for 10 weeks.

Although its owners have no intention of closing down and are determined to find the cash somehow, they hope the raffle will cover the costs.

Both Winkies Harrogate, which was based in Starbeck, and Goose, which was based at Hornbeam Park, have permanently closed as a result of the pandemic.

It means that Harrogate now only has two indoor play centres in World of their Own and Little Bees Harrogate, formerly Kidzplay.

Christa and Lee Webber, of World of their Own, have said that while they have made full use of government grants and have a supportive landlord, they still have a funding gap.

To plug that gap they are raffling off a year’s unlimited play pass, afternoon tea in the fairytale parlour for four and a wild west birthday party for 20 children.

There are 700 tickets available at £5.50 per ticket. So far they have sold 185 tickets and the deadline to buy a ticket is at 5pm on May 1. Raffall, the platform they are using, takes a 10% cut.

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Crista Webber told the Stray Ferret how this funding gap is their final hurdle:

“Every ticket sold is a massive help. We have been very frugal over the last year. When we needed to develop more space upstairs Lee built it by hand.

“We will reopen no matter what happens. If we cannot reach the £3,500 then we will need to find the money another way.

“We opened a World of their Own and it was just two months before the pandemic hit. Since then it has been an incredible struggle, which we hope we are coming to the end of.”

What has Harrogate council spent its High Street grants on?

Harrogate Borough Council has so far spent £90,000 of government grants which aimed to support businesses on the high street to reopen.

Last June, the authority was given £144,714 as part of the Reopening High Streets Safely Fund to help support businesses to open up after the first lockdown.

Ministers have also allocated further funding, which will also be £144,714, as part of the Welcome Back Fund to help the council support the town centre after the third shutdown.

Both grants have been funded from the European Regional Development Fund.

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The Stray Ferret asked the borough council how much of the first grant has been spent and what it had been used to fund.

A spokesperson for the council said £90,000 of the funding has been spent so far on:

They added that plans for the new funding, which was announced last month, have yet to be confirmed.

Government guidance published as part of the grant scheme says councils should “engage with stakeholders including local businesses, Business Improvement Districts (BIDs), Destination Management Organisations (DMO), town and parish councils”.

When asked who it consulted with on the measures, the authority said its business development team had a “distribution list for businesses” which it said it would use for plans for the next grant.

Sara Ferguson, chair of Harrogate BID, said she hoped the authority would listen to ideas from the businesses:

Ms Ferguson said:

“It is great news that Harrogate Borough Council has been awarded this money on top of the funds it received last year.

“In terms of the £144,000 Welcome Back Fund, we look forward to working with HBC and other business organisations, such as the Chamber and Independent Harrogate, to make Harrogate more welcoming to visitors and residents alike.

“Whilst we recognise the pot of money it has been awarded is to help the District’s ‘high streets’, we have a number of proposals which we believe will help our town centre retail and hospitality businesses get back on their feet and bring in customers.

“These include discounted parking and public transport to encourage residents to shop, eat and drink local.”

Harrogate entrepreneur sets up website to boost local hospitality

A 20-year-old woman from Harrogate has set up a business giving restaurants a platform to make a website and take bookings without paying commission.

Marina Prokoiosifi moved to Harrogate 4 years ago from Greece and has worked in hospitality since.

During her years in various restaurants Marina said she became aware of the huge amounts businesses would spend using commission-based platforms for bookings and takeaway orders.

After losing her job in December, Marina spent time working with a developer to set up the website Dinerly.

The platform allows restaurants to build their own website to use for orders and table bookings. They then pay a subscription fee each month, ranging for £25 to £65 a month. Marina says this makes it much cheaper than using other websites.

She already has two Harrogate restaurants signed up, Taverna and Doe Bakehouse.

Marina has dreams of having a 1,000 restaurants signed up in five year times.

She said:

“I thought why not make something that is easy and sleek to use. It also means restaurants have direct contact with their customers. I was always baffled why businesses had to use the big companies and pay lots of commission.”

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Since setting it up Marina said she has faced some hurdles. She said her lack of formal qualifications and young age has meant some businesses have “questioned” what she has proposed.

She added:

“People don’t always take me seriously. It’s been difficult at times but it’s been a learning curve.”

Marina now has a new job at a branding agency but will continue to work on the website as her “side hussle”. She said she is very passionate and will continue to build the platform and encourage other restaurants to sign up.